The document discusses the functions of hotel reservations. Reservations involve booking rooms in advance for future guests, from a few days to a month ahead. The main function of reservations is to help generate future room sales and revenue for the hotel. Reservations staff receive requests from prospective guests, check availability, process the requests by accepting, waitlisting, or denying them, and maintain records of reservations, cancellations, and amendments. Ensuring high occupancy levels for the future is also an important function of the reservations department.

1. RESERVATION
DESINGED BY,
SUNIL KUMAR

2. RESERVATION:-
RESERVATION IS THE ACTIVITY OF
BOOKING THE ROOMS IN ADVANCE FOR
PROSPECTIVE GUESTON HIS REQUEST
FOR FUTURE WHICH MAY BE FROM A
FEW DAYS OR A MONTH IN ADVANCE.

3. FUNCTIONS OF RESERVATION
THE MAIN FUNCTIO OF THE RESERVATION SECTION
OF THE HOTEL IS TO HELP THE HOTEL IN GENERATING
REVENUE FROM FUTURE AND PROSPECTIVE ROOM
SALES.
THE RESERVATION SECTIONS FUNCTION IS TO
RECEIVE THE RESERVATION REQUEST FROM THE
PROSPECTIVE GUEST.

4. CHECK AVAILABILITY OF ROOMS
TO PROCESS THE REQUEST AND EITHER TO
ACCEPT, WAIT LIST IT OR DENY IT,
COMMUNICATING IT AND THEN RECORDING
IT.
MAINTAINING OF RESERVATION
CORRESPONDANCE, FILES, CHARTS, RACKS
AND COMPUTER RECORDS.

5. RECEIVING THE REQUEST MADE BY
PROSPECTIVE GUEST FOR CANCELLATION
AND FOR AMENDEMENTS. (OF THEIR
ORIGINAL BOOKING), PROCESSING THEM,
COMMUNICATING THEM AND THEN
RECORDING THEM.
ONE OF THE MOST IMPORTANT FUNCTIONS
OF RESERVATION DEPARTEMENT IS TO
ENSURE 100% OR NEAR TO 100% OCCUPANCY
FOR FUTURE.

6.  IT SALES THE MAIN PRODUCT OF THE
HOTEL I.E. ACCOMODATION AND GENERATES
CUSTOMERS AND INCREASE CHANCES OF
REVENUE GENERATION FOR OTHER
DEPARTEMENTS .
THIS PROVIDES THE HOTEL TIME TO
EQUATE THE GUEST NEEDS TO THE AVAILABLE
PRODUCT OF THE HOTEL I.E. THE RIGHT TYPE
OF ROOM.
IT HELPS THE HOTEL IN SCHEDULING AND
REORGANIZING THE STAFF IF THE NEED BE.