The document introduces the role of the rooms division in the accommodation industry. It defines rooms division as consisting of departments like front office, reservations, housekeeping, concierge, guest services, security, and communications. Rooms division management comprises overseeing operations of these departments. The front office handles reservations and check-ins while housekeeping maintains cleanliness. Concierge assists guests with services and the guest services department provides customer support. Security secures the premises and communications enhances the guest experience. Rooms division managers lead these departments to maximize occupancy rates and revenue.