1. CURRICULUM VITAE
Personal Data: Names : Muteganda Amon K
Date of Birth : 10th May 1982
Citizenship : Ugandan
Marital Status : Married
Work
Address:
Makerere University, Directorate of ICT Support
P.O. Box 7062, Kampala, Uganda
Phone: 0782892350 /0706992350/ 0712892350
E-mail: amuteganda@gmail.com, amuteganda@dicts.mak.ac.ug
Position: Network Administrator
PERSONAL PROFILE
I am confident, goal-oriented, honest, hardworking, organized and self-motivated with the ability to
interface with others at all levels to ensure that organizational goals are realized. I also have the ability
to easily learn and adjust to dynamic work environments. I have excellent communication and
interpersonal skills which is a great asset in enhancing team work. I have the ability to perform multiple
tasks simultaneously and work under pressure while maintaining a positive attitude.
I am a qualified professional with accumulated experience in managing WANS, LANS, Databases,
Email applications, Mobile applications, switch and router configuration, Network monitoring, Firewall
Management, Proxy servers, DNS server, DHCP, VoIP and User /Desktop Support in the area of
ICT, providing computer training as well as troubleshooting, installation and maintenance of IT
equipment without excluding Mobile system design and implementation. I am also skilled in database
and data security to ensure confidentiality, integrity and availability of data and the overall ICT systems
and network security. In addition, I have accumulated experience in research and health system design
and implementation. I am well experienced with writing monthly, quarterly and annually performance
reports and project reports. I am an open-minded and thoughtful professional prepared to excel in the
field of Information Technology in relation to health, service delivery and contributing to problems
solving in Health.

2. Education: Master of Science in Data
Communication and software
Engineering, majoring in Networks and
Systems Administration.
Bachelor of Information Technology
(BIT)
Makerere University
Makerere University
2008-2012
2004-2007
Uganda Advanced Certificate of
Education (UACE)
Kampala Students’ Centre 2002-2003
Uganda Certificate of Education
(UCE)
Mbarara Modern S.S 1997-2001
Professional
Certificates Microsoft technology Associate (MTA )
Microsoft technology Associate (MTA):
Networking Fundamentals
Microsoft technology Associate
(MTA):Windows server Administration
Fundamental
CCNA
CCNP
CIT Prometric 27th
June 2012
Testing Center
CIT Prometric
Testing Center
CIT Prometric
Testing Center
Makerere University
Makerere University
27th
June 2012
28th
June 2012
2004-2006
2013
Software Engineering
Certificate in Enterprise Network Design
Network monitoring and Management.
National Incubation
Center, Makerere
University
Research and Education
Network(RENU) From
Virtual University
December 2008
2014
2015

3. NgREN Monitoring
Center, Abuja Nigeria
Business Process Outsourcing (BPO)
Certificate
Faculty of computing
and IT and NITA
June 2011
Uganda
Professional /
Work Experience:
Makerere University, Directorate of ICT Support (DICTS)
P.O. Box 7062, Kampala, Uganda
Phone: 0782892350 /0706992350/ 0712892350
Position: Network Administrator
Duration: 2013 to date
Key responsibility:
Addressing the development area given the highest priority by Makerere University
by ensuring efficient network services provision through;
 Equitable internal and external network resource allocation and planning
 Provision of connection points to the University backbone to Collages and
administrative units.
 Continued research and system integration especially on open source
solutions.
 A 240 Mb internet connection that provides Access-to-Internet services such
as World Wide Web(WWW) to researchers, teaching staff and students.
 Optimisation of the available bandwidth through the utilisation of a
bandwidth manager and caches servers.
 An efficient email system, which has enhanced communication processes
within the University and betweenMakerere University and other institutions.
Electronic mail has become the major communication application in many
offices in the University.

4.  An intranet facility; a single access point to all University ICT services that
provides information on request to users within the domain of the local area
network of an organisation, making use of data specifically stored for this
application and/or using existing data stored in corporate databases.
 Monitoring all the IT Equipment and servers in order to provide quick
response and reduce on system down time.
 Implementation and support of new systems like student’s online application,
Mak Pay, Results management system.
 Implementation of network security (NAC) Network Access control and
other security mechanisms to guarantee Confidentiality, integrity and
availability of Makerere University Data.
 Implementing wireless network infrastructure to improve on network access
by staff and student of Makerere University.
 Providing ICT end user support to all Makerere staff and student.
 Setting up backup and disaster recovery system

5. Makerere University, Collage of Computing and Information Science.
P.O Box 7062, Kampala Uganda
Position: Part Time Assistant Lecturer
Duration: 2012 to date
Key Responsibility: To provide strong academic leadership and reseach
Courses I teach include but not limited to: Database management systems, Business
intelligence and data ware house, Modeling and simulation, Digital Forensic & Incident
Response, Computer networks, Data communication, Records storage and security,
Systems Administration, and Information Technology, Computer systems and Computer
literacy
Responsibility for Teaching
 Prepare lectures for the students. This includes reading a number of academic
documents and scientific papers.
 Preparing practical lab session on network and systems administration.
 Supervision of students at undergraduate as they do there undergraduate projects
 I teach a variety of courses in the area of Networks. Which include but are not
limited to Computer networks, Systems administration, Data communication, Client
Server Computing, Information Technology 1, Software engineering and more
 I also give practical hand on to students on how to design and maintain the network
and systems basing on the experience acquired from different organization.
 I am member of the network research group at the Faculty of Computing and IT
which is still growing and looks forward to partnerships with the Industry and other
Universities.
 Conducting scientific research in the department with the objective of adding to the
academic body.
 To ensure that there is highest levels of quality, integrity and ethics in all research
undertaken

6. Learnit Institute of Business and Technology.
P.O Box 25599, Kampala Uganda
Position: Head of ICT
Duration: May 2011 to 2013 Key
responsibility:
Responsible for overseeing all IT equipment for the Institute including student’s
computer labs, staff computers, printers and phones. Ensuring that network and
system services are available 24 hours per day, seven days week. Thisalso covers the
network of the company, internal mail server and security control services. Advising
and procuring all required IT equipments required for the Institute.
Duties and responsibilities
• Installing and configuring both Linux and widows servers and other
components of the IT infrastructure.
• Ensuring that all the labs for the institute are in good condition.
• Designing, implementing and maintaining the institute’s network.
• Designing and implementing the institute’s databases and systems.
• User support and training in ICT usage.
• Procuring IT equipment required by the institute
• Data Backups and recovery.
• Ensuring the security of all Institute’s systems and equipment.
• Installing and upgrading all software required by the Institutes staff and
students.
• Analyzing and writing reports about the performance of all computers and
other IT equipment of the institute.
• Ensuring the provision of high quality teaching for students studying ICT
Planning and coordinating the corporate training.
• Developing and enhancing the teaching practice of ICT in the institute

7. • Analyzing and writing reports about the performance of students in ICT
• Supervision of students at undergraduate as they do undergraduate projects
• Giving practical hands on to students in the areas of IT
• Training corporate companies in IT field which includes but not limited to
network and server management, end user support application software usage.
TB Reach Project (THE UNION UGANDA)
Position: Part Time IT Consultant.
Duration: January 2011 to date
Key Responsibility: Responsible for maintaining all IT equipment, network, and
phone system.
Duties and responsibilities
• Ensuring that the project systems and network are available 24 hours per day,
seven days a week.
• VSAT Equipment management and internet connection.
• Training the users on ICT usage and day-to-day IT support
• Providing consultancy service, strategic guidance and direction on how
information systems can be developed for the benefit of the whole TB Reach
Project.
• Managing MS Windows 2003 server and database servers Making regular data
Backups and restore.
• Installing and configuring system and application software.
• Configuring and maintaining secure ICT systems.
• Monitoring systems and network performance.
• Routers, switches, and wireless link configuration and maintenance
• Network designing and Implementation of system security. Installation of
hardware and software on end user computers
• Maintaining the phone system.

8. • Providing on phone technical support in all areas of IT.
International Union Against Tuberculosis and Lung Disease (TB CAP
Uganda)
Position: IT Consultant
Duration: January 2008 to Dec 2010
Key Responsibility: Responsible for Installation and maintenance of all IT
equipments and software of the project.
Duties and responsibilities
• Ensuring that systems and network are available 24 hours per day, seven days a
week. This also covers database servers, Internet and Intranet, email, virus and
security control services.
• Travelling to different districts to implement and maintain all IT equipments,
end user support and to troubleshoot all IT problems that would arise.
• VSAT Equipment management and connection.
• Training the users in data entry and general Information Technology usage and
day-to-day IT support
• Providing consultancy service, strategic guidance and direction on how
information systems can be developed for the benefit of the whole TB CAP
Project.
• Network cabling, management and troubleshooting. Managing MS Windows
2003 server and database servers
• Developing and maintaining IT policy for the Project.
• Database management and data security.
• Installing and configuring servers and other components of IT infrastructure.
• Making regular data Backups and restore.
• Installing and configuring system and application software.

9. • Configuring and maintaining secure ICT systems.
• Monitoring systems and network performance.
• Routers, switches, and wireless link configuration and maintenance
• Network designing and Implementation of system security.
• Installation of hardware and software on end user computers School of
Computing and IT, Makerere University.
P.O Box 7062, Kampala Uganda Position:
Part Time Teaching Assistant Duration:
September 2008- May 2011.
Department: Department of Information Technology
Key responsibility: To ensure that students get the necessary skills through teaching
and research methods.
Courses I teach include: Computer networks, Data communication, Systems
Administration, Business intelligence and data ware house, Information Technology,
Software Engineering and Enterprise network.
Duties and responsibilities
• Responsible for preparing lectures for the students. This includes reading a
number of academic documents and scientific papers.
• Preparing practical lab session on network and systems administration.
• Supervision of students at undergraduate as they do their undergraduate
projects
• Teaching a variety of courses which includes but are not limited to Computer
networks, Systems administration, Data communication, Client Server
Computing, Information Technology 1, Software engineering and many more
• Teaching practical hands on to students on how to design and maintain the
network and systems

10. • Conducting scientific research in the department with the objective of adding
to the academic body.
• Supervision of tests and examinations of the University
Faculty of Computing and IT, Makerere University.
P.O Box 7062, Kampala Uganda
Position: Part Time Tutorial Assistant
Duration: September 2007- June 2008.
Department: Department of Information Technology
Key responsibility: To ensure that students get the necessary skills in practical
tutorials.
Courses Include: Computer networks practical, Data communication Practical,
Systems, Administration Practical, Business intelligence and data ware house practical
VB Practical, Software Engineering practical, Enterprise network designing and
implementation practical.
Duties and responsibilities
• I prepare practical sessions for the students. This includes reading a number of
academic documents and scientific papers and practicing them practically.
• Preparing practical lab session on all courses allocated to me.
• Preparing practical coursework in form of projects.
• Supervising students as they implement their course works as projects.
• Supervision of students at undergraduate as they do there undergraduate
projects
• Conducting scientific research in the department with the objective of adding
to the academic body.
• Invigilating of tests and examinations of the University

11. 2006: Intern Network and Database Administrator, Coca Cola, Century Bottling
Company Limited
Main Activities and Responsibilities
• Server 2003, DHCP configurations, Active directory, DNS configurations.
• Switch and Router Configuration
• Windows & Linux Solutions
• Networking Solutions for both wired and wireless (LAN, WAN)
• Network Management & troubleshooting
• Firewall / Antivirus Solutions
• Database management and monitoring network performance
• Hardware Maintenance and Repair.
• Responsible for routine backups.
• Server performance/ uptime monitoring
• Power monitoring and allocation and failed hardware replacement.
• Troubleshooting and problem solving on internet connectivity and LAN, PC
hardware.
• Installation, configuration, troubleshooting and maintenance of network
printers and other IT devices
Research work
• Unique Patient Identification Mechanisms: The Case Study of Biometric
Techniques in Tracking TB/HIV Patients for Improving Patients Tracking in
TB/HIV clinics. This was to solve the problem of HIV treatment adherence
and TB case holding in clinics. Also to improve on mobile HIV /TB testing

12. and treatment especially in rural areas and communication between
professional from different TB/HIV clinics.( 2012)
• Multimedia development(An Integrated Business Multimedia Development)
SOFTWARE
LAB INTERNATIONAL LTD. Areas to be caved include Animations, Virtual reality, Cartoons,
Video games, Short videos (2008
• Automated Patients’ Records Management: A case of Makerere University
Hospital (2007).
• Information Systems Management in Organizations: A case of Caltex Petrol
Station, Wampewo Avenue. (2005)
Achievements:
• I implemented a Unique Patient Identification Mechanisms: The Case Study of
Biometric Techniques in Tracking TB/HIV Patients to solve the problem of
HIV treatment adherence and TB case holding in clinics.
• I initiated the installation and use of Microsoft Dynamics Navision system to
manage the institutes finances and projects.
• I developed the Learnit Institute of Business and Technology ICT policy
including security policy, business continuity and disaster recovery plan and
ICT strategy. This was to improve on data and information security.
• Designed and implemented the Institute’s computer labs
• I ensured that all staff members have good functioning computers with all
necessary application programs installed. Added all the computers to the
domain to allow authenticated access and implementation of group policies.
• Improved on the institutions database

13. Hobbies / Interests:
Reading material that would improve me personally and those around me like newspapers, self-help
books, magazines, novels, Listening to music, Watching movies, Soccer, Spending time with friends
and family, Making friends.
Languages
Language Speaking Reading Writing
English Very Good Very Good Very Good
Runyakitara Very Good Very Good Very Good
Luganda Good Good Good
Referees:
1. Dr. John NgubiriDeputy
Principal
Collage of computing and
information Science
Makerere University
P.O. Box 7O62, Kampala
Tel: +256 752543466
Email:ngubiri@cit.mak.ac.ug
2. Richard Mayanja
Assistant Head of department,
Information Systems.
School of Computing & IT
Makerere University
P.O. Box 7O62, Kampala
Tel: 0704025795/
Email:rmayanja@cit.mak.ac.ug
3. Dr. Anna Nakanwagi
Technical Advisor
TB Reach Project
(International Union Against
Tuberculosis and Lung Disease)
P.O.BOX Kampala
Tel: +256754517155
Email: anakanwagi@theunion. org