1. SABIR ABDELKARIM
23 September 1982, Sudan
Address: United Arab emirate
Etisalat contact center-AJ
Mobile: +971507319462
Mobile: +971563475947
Email: Sabir1982_970@hotmail.com
Computer engineer with over 5 years of networking experience, both technically focused and customer
orientated. I am hard worker with good communication skills who works effectively in a team and has the
ability to meet deadline. I am a people person and am looking for a career that is both challenging and
reward.
EMPLOYMENT DETAILS
Etisalat Contact Center – UAE - AJMAN
JOB Title: Technical Support
1st
Jun 2014 to current
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or
resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
Ministry of Defense - Co Ordination of National Service -Sudan
JOB Title: Network administrator
1st
Feb 2011 to 1st
Jun 2014
• Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements;
designing router administration, including interface configuration and routing protocols.
• Establishes network by evaluating network performance issues including availability, utilization, throughput, good put, and latency;
planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures;
establishing connections and firewalls.
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network
problems; escalating problems to vendor.
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Prepares users by designing and conducting training programs; providing references and support.
• Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Meets financial requirements by submitting information for budgets; monitoring expenses.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;
participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add
value to job accomplishments.

2. Elshahd computer – UAE – Abu Dhabi
Job Title: Network assistant
15 Oct 2008 to 15 Oct 2010
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
ACADMIC BACKGROUND
Electrical and Electronic Engineering
(Computer Engineering) B.sc
University of Science and Technology Years completed:2007
High school – 3 levels El-FAROOG school Years completed:2002
GCSE,s grade 1- 8 El-FAROOG school Years completed:1999
PRATICAL COURSE
• Cisco Certified Network Associate (CCNA) Zoom Education Technologies - June 2010-
AMEERPET – HYDERABAD- INDIA.
• Pc Hardware & Networking Zoom Education Technologies - June 2010-
AMEERPET – HYDERABAD- INDIA.
• Microsoft Certified IT Professional – (MCITP) Zoom Education Technologies - June 2010-
AMEERPET – HYDERABAD- INDIA.
• Exchange Server 2003, 2007 Zoom Education Technologies - June 2010-
AMEERPET – HYDERABAD- INDIA.
• Red Hats 5.0 Sever LINUX & UNIX Zoom Education Technologies - June 2010-
AMEERPET – HYDERABAD- INDIA.
• Red Hat Certified Engineer (RHEL6) – Total of 70 hours KIWI Training Center
• CERTIFICATE IN WEB DESIGNING ORIBIT IT CONSULTING PRIVTE LIMITED-
AMEERPET- HUDARABAD – INDIA.
• CERTIFICATE IN 2D ANIMATION ORIBIT IT CONSULTING PRIVTE LIMITED-
AMEERPET- HUDARABAD – INDIA.
LANGAUGE KNOWN
Languages Speaking Writing Reading
Arabic   
English   
References
Thank you for going through my CV. I would be very much obliged if I am given an opportunity for a personnel
interview at a time convenient for both of us, so that I can prove my mettle and give you more details about
myself.