The document discusses best practices for remotely managing teams including being self-aware of one's own biases as a manager, clearly communicating objectives and processes to overcome challenges, and negotiating expectations with the larger organization while acting as a role model for the virtual team's new culture. It also suggests questions team members can ask to understand expectations in a remote, cross-cultural work environment.

1. Remote management

2. Culture
Remote &
virtual
Any organization

3. The manager
– Self: Personal attitudes and behaviors which
promote / hinders from bringing results.
• Am I clear about my role, responsibilities and the way I'm being
measured?
• How do I keep myself aware to my own bias/ interpretations
• What is my added value for the team?
• Do I know how I’m perceived as manager in other cultures?
• How can I meet the different expectations?
– Others: The team’s members as individuals
(tool of cultural mapping)

5. The Virtual Team
– Basics of building a new team/ developing existing
team:
– Communicate the new team's purpose & Form together the team's
shared objectives
– Identify challenges in two levels: task and relationships
– Decide on framework/ processes to overcome challenges
– Team’s new culture (tool of new team cultural)

6. Interface back with organization
What challenges you expect in implementing
the new culture into the organization?

7. No team is an island…
Back to the organization reality:
• Communicate to the team’s strongest interfaces
about the expectations/ requests from them, and
develop a dialogue.
• Negotiate where/ when needed
• Act as a role model

8. So…What can we advise Assi?
• Manager:
– self awareness, flexibility, on- going improvement
– Identifying team member’s expectations (cultural
differences)
• Team:
– Strong structure, organized processes + defined
mechanism for communication and conflict resolution
– Create a new team culture
• Organization:
– Set realistic expectations
– Communicate, negotiate and be a role model .

9. Food for thought …
Questions to be asked by team’s members…
• What does it mean to be managed remotely?
• What do should I except from my remote manager?
• What are my responsibilities?
• What are the main cross cultural challenges of
working remotely?