The document discusses the student's experience in an English class. It describes how the instructor Kylie and the English department were very helpful, patient, and provided the best feedback. The student faced challenges with group projects, including choosing a proposal topic and finding an applicable job ad. However, class activities like usability testing and resume comparisons helped improve critical thinking and job application skills. Technology also played a vital role in the class through digital materials on Blackboard and collaborative Google documents for group work. Overall, the student learned more than expected and had the most fun in the semester, gaining communication, organization, and problem-solving skills.