1) This document is a reflection from a teacher training seminar that tells the story of Mrs. Thompson, a teacher who initially did not like one of her students, Teddy.
2) She comes to realize through his school records that Teddy has faced difficulties at home with the loss of his mother and lack of interest from his father.
3) Mrs. Thompson pays special attention to Teddy and is able to help him thrive, and he becomes one of her best students. Teddy stays in contact after graduating and becoming a doctor, crediting Mrs. Thompson for believing in and inspiring him.