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23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com
Copyright	©	2016	AAJ	Technologies All	rights	reserved.
Webinar
Reducing	Readmissions
with	BI	and	Analytics
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com
Copyright	©	2016	AAJ	Technologies All	rights	reserved.
Hospital	Readmissions
Michele	Russell,	CEO,	Russell	Consulting	Group
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Hospital	Readmissions	Overview
Under	Hospital	Readmissions	Reduction	Program	(HRRP),	CMS	withholds	up	to	3	percent	of	
regular	reimbursements	for	hospitals	if	they	have	a	higher-than-expected	number	of	
readmissions	within	30	days	of	discharge	for	seven	conditions:	
● Chronic	lung	disease
● Coronary	artery	bypass	graft	surgery
● Heart	attacks
● Heart	failure
● Acute	myocardial	infarction
● Hip	and	knee	replacements
● Pneumonia
3
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Hospital	Readmissions	Overview
● About	80	percent	of	the	3,241	hospitals	evaluated	by	the	Centers	for	Medicare	and	
Medicaid	Services	(CMS)	this	year	will	face	penalties
● Medicare	under	the	Hospital	Readmissions	Reduction	Program	(HRRP)	will	reduce	
reimbursement	for	2,573	hospitals	for	fiscal	year	(FY)	2018
● An	analysis	of	the	data	also	showed	CMS	under	HRRP	will	withhold	$564	million	in	
payments	over	the	next	year
Source:		Kaiser	Health	News
4
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
HIPAA	Privacy	&	Security	/	Risk	Mitigation
In	addition	to	creating	a	culture	that	focuses	on	the	security	and	privacy	of	Protected	
Health	Information	(PHI),	our	technology	plays	a	significant	role	in	preventing	data	
breaches.	
● Tracking	and	audit	trails
● Physical	security	of	the	data
● Limited	user	access	to	data	
● Role-based	security
● Protection	of	sensitive	subsets	of	PHI
● Ongoing	control	of	user	access	regardless	of	the	hosting	environment
5
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Where	does	/	will	your	data	live?
The	three	major	types	of	cloud	storage	used	in	enterprise	deployments	are:	
● Public	
● Private
● Hybrid	Cloud
6
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com
Copyright	©	2016	AAJ	Technologies All	rights	reserved.
A	Care	Transition	System	(CTS)	to	Reduce	
Hospital	Readmissions
Ed	Kirchmier,	 VP	Global	Delivery,	AAJ Technologies
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Care	Transition	Problem
8
Pre-
Discharge
Discharge
EMR/ADT	
(Hospital)
Order	Management
(Home/Community	
Providers)
Rx	Dispensing
(Pharmacy)
Practice	Mgmt Sys
(PCP/Specialists)
Hospital
Visit
SNF
Mental	
Health
Home
ALF
Insufficient	Education
and	
Lack	of	Coordination
Leads	to	Readmission
Patient
Discharge	Instructions
● PCP/Specialist	Follow-up
● Rx	Scripts
● Nutrition	Guidelines
● Wound	Care
● PT	Orders
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Care	Transition	Platform
9
Care	Coordination	&	Coaching
Pre-Discharge Discharge
Post-
Discharge
Follow-Up
Medication	
Management
Nutrition	
Management
PCP/Specialist	
Follow-up
Red	Flags	/	Signs	
&	Symptoms
Home	&	Community	
Services
Personal	
Health	Record
EMR/ADT	
(Hospital)
• Case
• Visits/Assessment
• Care	Plan
• Appointments
• Orders
• Workflows
• Reminders
• Notifications
• Alerts
Order	Management
(Home/Community	
Providers)
Rx	Dispensing
(Pharmacy)
Practice	Mgmt Sys
(PCP/Specialists)
Goal:	Reduce	Re-admissions
HOSPITAL	VISIT HOME/FACILITY	VISIT VISIT(S)/CALLS
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com
Copyright	©	2016	AAJ	Technologies All	rights	reserved.
Dashboards	to	Forecast	Healthcare	
Outcomes
Kevin	Oppenheimer,	 Principal/Owner	KGO	Consulting	 Group
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Dashboard	30	Day	CMS	Readmissions	Report
11
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com
Copyright	©	2016	AAJ	Technologies All	rights	reserved.
Data	Analytics	to	Predict	When	a	Patient	Will	
Readmit
Andrew	Satz,	Co-Founder,	 Data	Scientist	and	Futurist,	Metrix Labs
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Causation	versus	Correlation
A	patient	is	hospitalized	for	pneumonia	with	a	history	of	chronic	COPD.		The	patient	
is	rehospitalized within	thirty	days.
● Only	7.4%	of	patients	readmitted	had	pneumonia.	92.6%	of	those	readmissions	
were	caused	by	comorbidities	rather	than	the	pneumonia
● While	a	prior	pneumonia	case	is	highly	correlated	to	readmission,	it’s	not	
necessarily	the	cause
13
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Data	Dimensionality
14
Sex Weight Ethnic City BP Smoker COPD Pneumonia Heart	Disease GI
F 142 H M 130/80 Y 2 4 3
M 178 A F 170/90 N 5 1
F 203 C M 130/90 N 1 3 2
M 187 A P 170/90 Y 3 2
F 162 A P 170/90 Y 3 4 1
F 120 H M 80/50 N 4 2
M 263 A F 80/50 Y 2 5 2 4
M 207 C P 130/80 N 5 4 3
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Data	Dimensionality
15
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Reducing	Data	Dimensionality:
Feature	Importance
If	we	want	to	identify	these	additional	factors	for	readmission,	we	need	to	
evaluate	‘feature	importance’.	This	lets	us	find	causal	and	correlated	features	
associated	with	the	outcome.	Then	we	can	build	an	algorithm	off	of	those	
features,	which	can	be	used	to	classify	patients	and	predict	readmission
As	a	result,	we	can	identify	those	patients	most	likely	to	be	readmitted	and	why.	
This	would	enable	caregivers	to	deliver	focused	interventions	to	vulnerable	
patients
16
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Using	A.I.	to	Avoid	Readmissions
The	effort:
A	health	system	aggregated	and	integrated	their	clinical,	financial,	administrative,	
patient	experience,	and	other	relevant	data
Important	features	were	algorithmically	selected	based	upon	their	statistical	
importance.	Features	included:	Medicare	severity	diagnosis	related	group	(MS-DRG),	
use	of	tobacco,	residential	zip	code,	financial	risk,	healthcare	utilization,	age,	marital	
status,	admission	source,	medication,	provider,	and	more
More	than	two	dozen	machine	learning	models	were	built	to	predict	readmission	
17
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Using	A.I.	to	Avoid	Readmissions
The	Results:
The	team’s	hypothesis	was	that	patients	on	a	larger	number	of	medications	would	
be	at		the	greatest	risk	for	readmission
But	the	data	revealed	that	patients	with	no	medications	were	at	the	greatest	risk
The	data	showed	similar	patterns	regarding	age.	While	the	team	assumed	older	
patients	are	at	the	highest	risk,	the	data	showed	that	its	younger	patients	were	at	
greatest	risk
18
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
Questions	&	Answers
19
23	March	2018 Copyright	©	2016	AAJ	Technologies		All	rights	reserved.Reducing	Readmissions	with	BI	and	Analytics
www.aajtech.com Additional Information:
Jim	McKeen
Director	of	Healthcare	Solutions
jim.mckeen@aajtech.com	
954.448.4974
20

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