This caselet describes employee attrition concerns faced by the Founders of Develop Computing, N. Gopi and M. Anjaneyalu. The caselet highlights the various issues like absenteeism, employee turnover, etc. The Founders try to analyze the issues by interviewing the employees who were in the process of quitting as well as those who had already quit and take corrective actions, if any. After making certain changes in the norms, there was a reduced turnover and absenteeism. However, the challenge now staring at Develop Computing was whether such flexible work environment would be beneficial or would it prove to be a debacle?

1. MANAGING EMPLOYEE TURNOVER
This caselet describes employee attrition concerns faced by the Founders of Develop Computing, N. Gopi and
M. Anjaneyalu.The caselet highlights the various issues like absenteeism, employee turnover, etc.The Founders
try to analyze the issues by interviewing the employees who were in the process of quitting as well as those who
had already quit and take corrective actions, if any. After making certain changes in the norms, there was a
reduced turnover and absenteeism. However, the challenge now staring at Develop Computing was whether
such flexible work environment would be beneficial or would it prove to be a debacle?
Pedagogical Objectives
• To discuss and understand five characteristics of a good job design
• To discuss and identify the major issues in job design
• To discuss and identify major ergonomic and work environment issues
Case Positioning and Setting
This case can be used in MBA/Executive MBA program for Operations Management course to illustrate the
concept of ‘Job Design’ and exemplify its strategic implications.
ABSTRACT
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