Rebecca Brison is seeking a new job and provides her resume. She has 2 years of customer service experience handling accounts and solving problems. She is proficient in Microsoft Office applications and is a fast worker who can complete tasks by deadlines. Her current job is as an Associate Contact Service Representative at First Data, where she handles inbound and outbound calls, analyzes accounts, and trains new employees. She is seeking a new opportunity and provides her previous work experience at McDonald's and education from Millard South High School. She lists Diane Wolfsbauer, Loraine Foster, and Lydia Cox as references.
1. Rebecca Brison
15710 Orchard Ave, Omaha, ne 68135
402-301-9067
Rebecca_brison31@yahoo.com
Profile I have had 2 years of experience in customer service and support with
recognized strengths in account reviewing, and handling, as well as problem-
solving.
I have computer skills. I can work with multipleapplications if needed, and I am
a quick learner to the applications that I don’t know.
Excellent working knowledge when it comes to using Microsoft Excel,
Microsoft Word, Microsoft Power point, Microsoft Outlet, and Microsoft One
Note. Ability to train, and motivate employees.
Fast paced worker. I get things done correctly in a timely manner.
Ability to work in a fast paced environment with little or no supervision.
I have the ability to complete tasks by the deadline with efficiency.
Achievements Had the highest worked accounts, with the least amount of errors.
Cleared accounts out accurately and affectively.
Employment First Data 2013 - Present
Associate Contact Service Representative
Inbound and outbound calls to card holders as well as V.I.P
clients, to verify transactions on accounts.
Analyzed accounts to determine the action that was needed.
Quickly and effectively solved customer challenges.
Filed lost and stolen reports.
Trained new employees how to work applications, take calls,
and how to action an account.
McDonald
Crew Member
2012-
2013
Took orders from customers on front counter, and headsets 1
and 2.
Cleaned areas that needed to be cleaned.
Solved customer problems when they occurred
Education Millard South High school 2013
References:
1.) Diane Wolfsbauer
Relation: Team Lead at First Data
Phone Number: 402-222-1661
2.) Loraine Foster
Relation: Co-worker
Phone Number: 402-909-2877
3.) Lydia Cox
Relation: Sister