The document summarizes various communication products and services offered by RealLinx, including broadband internet, security, voice/video, and email/web hosting. RealLinx positions itself as a single provider that can meet all of a client's communication needs in a cost-effective way. The products are presented as business-class solutions with reliable service and support.

1. 2010 PRODUCTS & SERVICES Single Provider for all of your Communication Services!

2. A private company founded in December 2002—Cash Flow Positive since March 2003 “ Be REAL!” We WILL give our clients the REAL Quality, the REAL Service, and the REAL Pricing they desire and deserve! Reallinx is...

3. • Data • Security, VPN, & Productivity • Voice & Video • Email, Shared Calendar, Web, & DNS We are a Managed Services Provider! Nationwide in the USA and in San José Costa Rica

4. The economy demands leaner infrastructure that delivers more We will save you money! Implement RealLinx services NOW!!

5. Superior Service Cost Savings Single Provider for all of your Communication Services! Choose RealLinx

6. Real Communication Mail Linx Plus ™ & Web Linx Plus ™ Real Voice & Video VoIP Linx Plus ™ Real Speed Broadband Linx ™ Real Protection Security Linx Plus ™ Our Products

7. Product Overview Real Speed Broadband Linx ™

8. Broadband Linx ™ Choose your speed, and let RealLinx deliver Real Speed to keep up with modern technologies Voice and Video over IP (VoIP) Email Web Presence Online Searches and Information Sharing Online Meetings, Conferencing, and Collaboration Online Trading CAD and Graphics Medical Imaging Centralized Databases VPN WAN’s and Telecommuters Credit Card Processing Prices starting at: $269 per month

9. Broadband Linx ™ Real Speed Connections Internet DSL up to 15Mbps T1 and Bonded T1 up to 15Mbps Ethernet over Copper up to 10Mbps DS3 and Burstable DS3 up to 45Mbps Metro Ethernet up to 100Mbps OCx (fiber) optical lines into the hundreds of Mbps Private Networking available when combined with our Security Linx ™ Private Line or Point-to-Point (P2P) Any transport method True Private Point-to-Point circuit Anywhere to Anywhere BGP (Border Gateway Protocol) redundant routing True redundancy by routing the same IP block across multiple Carriers QoS (Quality of Service) and COS (Class of Service) When you run Voice, Video, and Data on a single line, it is essential to PRIORITIZE traffic RealLinx QoS and CoS optimizes and prioritizes both from the Customer End and the Carrier end Without attacking the problem from both ends, you are only solving half of the upstream/downstream battle MPLS (Multi-Protocol Layer Switching) Private Networking within the Carrier Cloud Connect all sites privately and add Internet as needed

10. Broadband Linx ™ RealLinx Broadband is Different… We treat broadband as the FOUNDATION of your services You would only build your house on the best foundation—we treat your business the same Your broadband is the MOST CRUCIAL element of your business’ ability to perform We treat it as such and take great steps and measures to insure your success and satisfaction Real Support! Our Techs really KNOW WHAT THEY ARE DOING! CCNA (Cisco Certified Networking Associate) CCNP (Cisco Certified Networking Professional) MCP (Microsoft Certified Professional) FCNSA (Fortinet Certified Network and Security Associate) FCNSP (Fortinet Certified Network and Security Professional) And more! 24*7 Proactive Monitoring If your circuit goes down, we’ll call you!

11. Broadband Linx ™ Pricing Multiple Carriers = Multiple Choices RealLinx employs numerous Carriers nationwide Our goal is to find the best match of price and performance for your business When you submit a request for quote, we will search multiple databases to find the best match We will then present you with all of the options and help you decide on the best for your business True Business-Class = True Quality RealLinx is a service provider for Businesses. We believe, “There is no place in the modern business environment for a residential solution.” All of our lines come with Static IP Addressing with as many IP’s as your business needs Our SLA’s are built to protect you with 4 hour time to repair commitments Match-or-beat pricing philosophy = Best deal for you We always lead with our BEST price—no haggling required Show us a competitive quote (for same services) and we will make every effort to match or beat it

12. Product Overview Real Protection Security Linx Plus ™

13. Security Linx Plus ™ Security Linx Plus ™ Comprehensive Protects your network from nearly every threat aspect Combines several technologies that would cost thousands to implement individually Managed We do it all for you. This is a fully managed solution and we implement and manage it completely! Specialized Manufacturer FORTINET ® is the manufacturer of the hardware. All they do is security! Saves you $$$ This product WILL SAVE YOU $$$ Traditional Firewall Not Comprehensive Protects only one aspect of network security Does not address most major threat sources Not Managed You do it yourself. You support issues that come up and deal with ongoing changes and updates Unspecialized Manufacturer Most firewall manufacturers create numerous products and do not focus on only security Costs you $$$ This product will COST YOU $$$ Real Protection

14. 4 3 2 1 Security Linx Plus ™ Is managed… Managed Installation Tell us what you want and we will get it done! Detailed Engineering Call to properly document requirements Full testing to ensure everything works as desired Once the service is installed, we are here to be flexible in “tweaking” settings and to add services and functionality that may have been missed during the Engineering Call Single point of contact during the installation phase Managed Support 24*7*365 Monitoring and Technical Support Experienced and certified Techs only! Changes and adjustments are expected and welcome and are included as part of your service plan. Managed Reporting Finally understand your network. We will customize weekly reporting to tell you: Where your users are surfing Who’s using the most bandwidth What attacks are hitting your network and where they are coming from How many IM’s each users is sending and on what platform Much more! Managed Archiving We will set up archiving and give you access to review and retrieve the data and messages. See exactly what your users are doing on the following mediums: Email (PoP3, IMAP, and SMTP) Web surfing (every site the user surfs is cataloged) Instant Message (MSN, Yahoo, AOL, and ICQ) Files transferred to and from your sites

15. Security Linx Plus ™ Some Managed Reports…

16. Security Linx Plus ™ Working with a Specialized Manufacturer: FORTINET ® is a leading provider of network security appliances and the leader of the unified threat management (UTM) market worldwide. Who uses FORTINET ® ? 322 of the Fortune 1000 202 of the Global 1000 5 of Global 10 9 of the top 10 telecommunications companies 5 of the top 10 global banks (commercial and savings) 6 of the top 10 global aerospace & defense organizations FORTINET ® is 100% focused in the area of security! FORTINET ® recognitions: Worldwide Leader in UTM (IDC; Frost & Sullivan) “ One of Top 4 Network Security Appliance Vendors WW (IDC)" Ranked Tier 1 Enterprise Security Vendor (Current Analysis) Highly-rated "Strong Positive" in Gartner Multi-function Firewall Marketscope Ranked "Top Player" in Email Security Appliance Quadrant (Radicati Group) ISO 9001:2000 Certified for Quality Management Systems standard Voted one of Best Places to Work in Silicon Valley

17. Security Linx Plus ™ Saves You $$$ Non-Company Internet use on Company time If you could gain 10% (or more) in productivity back by limiting what sites your users access, how would that affect your bottom line? International Data Corp. estimated that 30% to 40% of employee Internet use isn't work related. According to Nielsen/NetRatings, 92% of online stock trading occurs from the workplace during work hours and 46% of online holiday shopping takes place at work. Limit your HR liabilities What are the repercussions when an employee surfs pornography? What would happen if Sally saw inappropriate material on Johnny's PC? What if Sally sued because your company did not take measures to stop this activity? Lower your IT Costs by protecting your network What does a Virus cost? Consider the expense of time and dollars whenever a PC on your network gets infected by a Virus, Spyware, or Malware. How much time (and money) did you spend last year cleaning and rebuilding infected machines?

18. Security Linx Plus ™ Pricing As low as $149 per month! Pricing is based on the hardware required to properly protect your site Have one of our skilled Account Managers review your Company’s needs Get a no-hassle quote today! Satisfaction Guaranteed! We guarantee you will love the service! If for ANY reason you are dissatisfied within the first 30 days, you are free to discontinue the service without penalty.

19. Product Overview Real Voice & Video VoIP Linx Plus ™

20. VoIP Linx Plus ™ Voice and Video over IP VoIP Trunk Lines Use your own PBX (Phone System) We provide phone lines to your system Excellent quality at a rock bottom price VoIP Hosted PBX Bring telephony into the modern age! Use our Next Generation Hosted PBX technology No PBX or “brain unit” at your location – it’s hosted by us Simply plug in our pre-configured high quality handsets and start talking Flat rate service with unlimited calling in the USA HD Voice ® HD Voice ® must be heard to be believed! Experience the clearest calls ever! Video Conferencing over IP You no longer have to fly to do a face-to-face meeting Video Conferencing is here and we have it No need for extra gear—we have phones that do both Voice and Video all in one! Best of all—NO EXTRA CHARGE FOR THE VIDEO FEED!

21. VoIP Linx Plus ™ VoIP Trunk Lines Your Phone System + Our VoIP Dial tone No need to buy a new phone system Simply plug in our VoIP Dial tone and enjoy immediate cost savings and great call quality! Quality Combine your VoIP Trunk with our Broadband & QoS (quality of service) and ensure that every call sounds great QoS ensures no choppiness and poor call quality Pricing From $14.99 per line with 2000 local and LD minutes!

22. 5 4 3 2 1 VoIP Linx Plus ™ VoIP Hosted PBX & Video Our Hosted System + Our VoIP Dial tone & Video No need for a “PBX system”! Simply plug in our pre-programmed handsets into the Internet and you’re up and running! Features Our Hosted PBX has all of the features of a traditional PBX plus so much more! Add Video conferencing for no extra monthly charge! Flexibility Multi-site offices are no problem and no extra charge! Travel? You can even carry your phone with you or add our “Shared Call Appearance” to your laptop and enjoy all of the features, quality, and pricing on the road! Quality Combine our Hosted PBX and our Broadband with QoS (quality of service) and ensure that every call sounds great. QoS ensures no choppiness and poor call quality. And, it still sounds great on even your home broadband We also use only the BEST PHONES in the Industry! Pricing Starting at $29.99 per line with UNLIMITED local and LD minutes!

23. VoIP Linx Plus ™ Some of our features Feature Name Feature Description Auto Attendant A customizable, automated receptionist that allows callers to dial by extension or dial by name. Hunt Group Allows calls to be routed to a idle member of a group using a pre-selected pattern. Music On Hold Music or advertising that can be played to held parties in various situations. Alternate Numbers Allows a user to have alternate phone numbers and extensions--even numbers from other cities. Call Forwarding Allows a user to forward calls to another phone number when busy, no answer, or with specified criteria such as time of day or calling number. Call Return Allows a user to return a call to the last party who called. Call Waiting Allows a user to receive an additional call while already in a call. Caller ID Allows user to view a Caller's information. Barge-in Allows user to pick up or barge-in on a call to another group member using a feature access code followed by the extension (with recording capability). Hold Allows a user to place a call on Hold. Outlook Integration Allows a user to integrate Microsoft Outlook contacts with the CommPilot Call Manager and Outlook Toolbar. Outlook Toolbar A Toolbar for Microsoft Outlook and Internet Explorer to perform Click To Dial from Contacts, Web, and Company Directory Sequential Ring Allows a user to configure a list of phone numbers to ring sequentially when the incoming call matches the specified criteria. Simultaneous Ring Allows a user to configure secondary phone numbers to ring simultaneously when the user's primary phone number rings. Three-Way Conference Allows a user to place a Three-Way Conference Call Transfer Allows a user to use transfer a Call via Blind or Attended Transfer. Voicemail to email Sends a copy of your voicemail to your email Inbox that can be played with any media player.

24. VoIP Linx Plus ™ Hosted PBX & Video Features: Video Conferencing Simple Our Video Phones come pre-configured When one Video Phone sees that it is talking to another video phone, it automatically offers the video option Just PLUG & GO! Quality This is not Skype or Vonage! Our video and voice quality are outstanding and voice and video are in sync Save $$$ Cut down on travel! With video conferencing, you can cut down on travel and still have those key FACE-TO-FACE meetings that are crucial for your business. No Extra Charge to upgrade and add video! Simply buy our SIP video phones and watch it work! We do not charge extra for this feature!

25. Hosted PBX & Video Flexibility Let us manage the complex details of your new Phone System! Forget “what our old system used to do…” Tell us what you WANT your NEW SYSTEM to do and let us design it We have multiple “Basic” designs to get you started but we prefer to listen first to your requirements and then present a system tailored specifically to your needs. Multi-Site and Road-Warrior Ready: Our VoIP phones don’t care where they are… Simply add Internet and watch it work! Geography is not a limitation… We can connect your phone system across nation or around the globe! Download a FREE “Soft Phone” to your laptop, plug in a few settings from our system, and you now have a fully functional Business-Class phone on your PC that can travel with you! SIP VoIP Phones: Use ANY SIP PHONE! We do have a list of “tested and approved” devices, but the beauty of the SIP (session initiation protocol) standard is that any SIP-capable phone can be connected to our system. One important note: Any SIP phone that you use on our system can be used on any other provider’s SIP-based platform. Some companies use proprietary phones that will not operate on other Carrier networks. We prefer the POLYCOM ® line of phones as they offer amazing quality and a fantastic price. Mix and match phones—choose different makes and models to suite your individual needs. Have an account manager show you the options today! VoIP Linx Plus ™

26. VoIP Linx Plus ™ Hosted PBX & Video Flexibility sample Configuration We have multiple “Basic” designs to get you started… We will Customize to suite your business needs! Business Hours: After Hours:

27. VoIP Linx Plus ™ Business Hours: After Hours: Hosted PBX & Video Flexibility sample Configuration

28. VoIP Linx Plus ™ Hosted PBX & Video Quality Broadband is the foundation The most important aspect of Voice over IP is the “IP” part. Bad Internet=bad VoIP We specialize in Great Internet and recognize the ultimate importance of getting this aspect of your VoIP to be rock solid QoS & CoS done right Quality of Service and Class of Service… Think of this service as a “Traffic Cop” directing traffic on your Internet… telling Data Packets to wait while Voice Packets get the green light These are rules that RealLinx implements in both the local equipment at your site as well as the Carrier’s network. IMPORTANT: Most providers ONLY take care of the Upstream QoS or CoS. This would be like putting a traffic cop only on one side of a traffic Jam—it simply does not fix the entire problem. RealLinx implements QoS and CoS on both the Upstream and Downstream traffic to ensure Voice Quality Sound Quality You will be amazed at the clarity of the calls Many customers find that the sound of RealLinx VoIP is actually better than their “Old Traditional Service” HD Voice is simply amazing—you may wonder if the person on the speaker phone is really somewhere else and not hiding in the room somewhere! Hardware Polycom ® = Quality. This is our primary unit for good reason. We know you will be happy!

29. VoIP Linx Plus ™ Hosted PBX & Video Pricing Simple Flat-Rate Plan: Business-class VoIP at Residential-class rates! Rates starting at $29.99 per line with all minutes included Discounts available for high-volume and multi-site clients Meet or Beat Pricing Philosophy: We want your business! We will look at competitive quotes and make every effort to win your business! Let us help you keep your budget ON TARGET! Ala Carte Menu for additional features: No need to pay for items you will not use Simply pick the features you need and save!

30. Product Overview Real comunication Mail Linx Plus ™ Web Linx Plus ™

31. Mail Linx Plus ™ Email Access via Web, Email Client, & PDA Access from ANYWHERE via the Web Access with Blackberry or other mobile cellular device Use any POP3 or IMAP capable client such as Outlook, Eudora, Thunderbird, etc. Ultimate Protection using Sophos NO SPAM OR VIRUSES! Enjoy “clean” email without the clutter of SPAM More details at http://www.sophos.com/companyinfo/ Huge Boxes: 2GB or 10GB No need to delete old mail… Store years worth of email (depending on usage) Archiving for 365 days Even if you delete your email, our Archiving will keep copies of all users' mail for up to 365 days! HIPPA, PCI Level 1, & SAS 70 Type II Compliance That means our mail is safe, secure, and certified Personal File Storage: Your personal files stored online Great for Road Warriors Send links in your emails to the online files to share with associates and customers

32. Mail Linx Plus ™ Calendar Share Calendars View another person’s calendar Let them view your calendar Multiple users can share calendars Check availability of other users See if other employees are available for a meeting (no need to share calendars to do this) Access your Calendar from either the Web or Outlook Our system syncs your Outlook to your Webmail Calendar You can make changes on either interface and they are automatically applied to both places No Exchange Server Needed There is no need for an Exchange Server! This is a completely hosted service

33. Web Linx Plus ™ Web & DNS Hosting… Platform: PLESK Control Panel over Red Hat Linux Control & Interfaces: Domain Manager DNS Manager Database Manager Web Users FTP Access Reporting Tools Much More! Security & Availability: RACKSPACE ® Data Facility Redundant BGP Access Web, Database, and DNS Hosting