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RAYMOND H. PERKEY
13302 Solstice Loop e-mail: RHPerkey@yahoo.com
Sanford,FL 32771 Linkedin:www.linkedin.com/in/RaymondPerkey Cell Ph:+1 (312) 218-8804
Growth-Focused Professional Services Executive
Software Services - Sales - Cloud Services - Support Services
I love building,improvingandtransformingorganizations. Myunderlyingfocusis customeroutcome and
growth. I have led transformations(HWSoftware,PremiseCloud). Ihave alsobalanceddeliveryscope,
outsourcinglowervalue activitiesandgrowinghighvalue strategictalent.Irecentlyproducedover60% PS
revenue growthoverthe pasttwoyearswithSunGard. I have a passionforthe challenge of global business,
withexperience inAmericas andInternationally. Iamaccustomedto P&L responsibility overmulti productline
services,sales,supportanddeliveryorganizations. Ihave ledfielddelivery,remote global delivery, sales,
support, andcloudservices teams. Ithinkof my style ashavingentrepreneurial drive,combinedwitha
structuredand analytical approach.
PROFESSIONAL EXPERIENCE
AVID Technologies,Burlington,MA June 2015 - Present
Media& EntertainmentSoftware Solutions
VICE PRESIDENT, GLOBAL PROFESSIONAL SERVICES
Full P&L responsibility; Transformationtoa platform-focusedbusiness enablementforourcustomers.
 Developedemergingmarketpricingandstrategy.
 Transformingteamintoa salesbusinessenabler forAvid.
 Institutedrole basedcareerladderforconsultants.
 Introducedmetricsfocusedmanagement.
 Builtstrongcustomerexecutiverelationships,helpingguide the companythrough challenginginnovative
implementations.
SUNGARD PUBLIC SECTOR,Lake Mary, FL Aug2011 – Dec 2014
PublicSectorERP Software
VICE PRESIDENT, PROFESSIONAL SERVICES
Executive TeammemberreportingtoCEO;Full P&L responsibility;realigning/growingPublicSectorERP
software business.
 GrewProfessional Servicesrevenue byover60 % overthe past twoyears.
 Led185 personProfessional Services organization,doublingthe size and transformingteaminto acritically
importantbusinessforcustomersandforSunGard. Increasedresource utilizationfrom45% to 70%.
 Builtmanystrong customerrelationships,helpingguide the companythroughsome stressful
implementations.
 Increasedsoftware implementationvelocitythroughaprescriptivepackageddeploymentoffering.
 Restructuredcompensationplans,focusingthe organizationoncustomerreferencesandgrowth.
 Createdcompany-wide forecastingmechanism,achieving<3% variance inrevenue forecast.
 Initiatedsignificantnewrevenue streamsfrom packagedservice offerings focusedon Assessments,
BI/Analytics, andManagedServices.
 Refocuseddeliveryteams,delivering>50% increase issatisfied Premise andCloud/SaaScustomers.
FLEXERA SOFTWARE,Schaumburg,IL December2010 – August2011
Software Company: LicensingEntitlement&Compliance Software
RAYMOND H. PERKEY
Page 2
DIRECTOR, GLOBAL CONSULTING SERVICES
P&L leadershipof Licensing Entitlement&ComplianceManagementSoftware ServicesGroup
 Createdimplementationmaturitymodels,enablingaclearphasedapproachfor customer
implementations andfuture business.
 Builtexecutive levelcustomerrelationships, creatinganchorreference accountstodrive future business.
COMPUTER ASSOCIATES (CA, INC.), Islandia,NY 2004-2010
$5b Software Company: EnterpriseInfrastructure, Service Management/CRM, Security,ProjectPortfolio
Management
VICE PRESIDENT, Global Services (CA North America) April 2009 – September 2010
Full P&L responsibilityforleadershipof a350+ person multi-productsoftware consultingorganization
providingfunctional andtechnical services/supportforCloud/SaaSandon-premise customers.
 Increasedcustomersuccess references byover30% throughadoptionof agile deploymentpractices.
 Ledinnovationsinproductandservicesasa keycontributingmemberof the ProductManagementteam.
 Refocusedservices organizationaroundcustomeroutcome andstandardizedmethodology.
 Introducedproduct-focusedbusinessmaturitymodel, increasingaddon/repeatsalestocustomers.
 Grewexternal consultingpartners toaugmentbusinessneeds.
VICE PRESIDENT, Pacific RegionServices(CAPACIFIC, Sydney,Australia) Feb 2007 – April 2009
 Full P&L responsibility. Transformed businessfromanetlossto double-digitmarginsin6months.
 Realigned125 person multi-productconsultingorganization tosalesBUs,focusingondomainexpertise.
 Introduced pre-packagedservice offeringsforrapid deploymentof enterprise software packages.
 Createdblended global (offshore/onshore)deliverymodelforsoftware implementationandsupport.
 Establishedastrong3rd
party ecosystemfordeliveryof commoditytype services.
PRACTICE MANAGER, Central US & Canada (CA NORTH AMERICA) Feb 2004 – Feb 2007
 Consistentlyexceededquarterlybusinessgoals byover30% for bothnew salesandservicesrevenue.
 Innovated deliverymethodology,resultingmore referencesand largerservicescontractsinthe region.
 Ledteams successfully implementingITERP software, growingthe services business byover100%.
 Thoughtleaderandspeakerat IT ProjectPortfolioManagementseminars andatGlobal User Conference.
R.R.DONNELLEY, INC.,Chicago,IL 2003
A $5B supplierof services;digitalphotography,contentmanagement,printing,online services,andlogistics.
IT RELATIONSHIP DIRECTOR 6 month interimassignmentturned into 11 months
IT/Business relationshipbetweena100+ person applicationsgroup andinternal business leaders.
 Ledenterprise PMO. CreatedITdemandpipeline process,shiftingITfocusfromreactive toproactive.
 EstablishedanIT/Business strategicplanningprocessfora$35mm applications projectportfolio.
BROADVISION, INC., RedwoodCity,CA 2000-2002
Software Company:Leadingproviderof portal ande-commerce softwareforFortune 1000 companies.
PRACTICE MANAGER
Ledservices salesandsoftware projectdelivery. Grew practice from12 to over125 technical architects,sys-
admin,developers,andprojectmanagers.
 Managed executive relationshipsat national accounts, includingBaxter,Sears andABN AMRO.
 ImplementedaTargetedAccountSellingprocess,expandingservicesrevenue inthe installedbase.
 EstablishedPMBOK projectbestpractice guidelines,increasingsoftware implementation success.
RAYMOND H. PERKEY
Page 3
 Formedregional usersgroupstoprovide aclient-networkingforum.
TAVA TECHNOLOGIES,Denver,CO 1998 - 2000
Global supplierof automationandinformationtechnologyconsultingformanufacturingindustry.
VICE PRESIDENT Professional Services
Regional P&Lresponsibilityforconsulting/systemsintegrationfirm.
 Turnedaroundbusinessintwomonths, thengrew from20 to over75 consultantsandfoursalesreps.
 Improvedconsistencyof consultingengagements,allowingpursuitof largermulti-locationaccounts.
 IncubatedERPintegration consultingbusiness, increasingexisting-accountrevenue bytwenty-five percent.
ROHM AND HAAS,Philadelphia,PA 1984 – 1998
$6B specialty chemical materialscompany.
QUALITY MANAGER
Responsible forall qualitysystemsanddirectingall regional efficiencyand qualityimprovementefforts.
 ChairedQualitysystems teamforsuccessful GMP & ISO 9002 certifications and30% reductioninwaste.
 ImplementedMRPIIClass-A. Reducedinventoryby50% (14 to 7 days),andprocurementstaff by40%..
 Developedaglobal role-basedcertification/systemyieldingbenchmarksafetyandquality
 Leda 30 person software automationdesignteamfora state of the art manufacturingfacility.
EDUCATION
J.L. KELLOGG GRADUATE SCHOOL OF MANAGEMENT 1995 - 1998
NORTHWESTERN UNIVERSITY, ChicagoIL
MBA Majors in Finance andMarketing
 Dean’slisthonors;Memberof KelloggConsultingClub,MarketingClub
OLIVET NAZARENE UNIVERSITY, Bourbonnais,IL 1991 - 1995
Bachelorof Science,Management

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Raymond_PERKEY_RESUME_05-2015

  • 1. RAYMOND H. PERKEY 13302 Solstice Loop e-mail: RHPerkey@yahoo.com Sanford,FL 32771 Linkedin:www.linkedin.com/in/RaymondPerkey Cell Ph:+1 (312) 218-8804 Growth-Focused Professional Services Executive Software Services - Sales - Cloud Services - Support Services I love building,improvingandtransformingorganizations. Myunderlyingfocusis customeroutcome and growth. I have led transformations(HWSoftware,PremiseCloud). Ihave alsobalanceddeliveryscope, outsourcinglowervalue activitiesandgrowinghighvalue strategictalent.Irecentlyproducedover60% PS revenue growthoverthe pasttwoyearswithSunGard. I have a passionforthe challenge of global business, withexperience inAmericas andInternationally. Iamaccustomedto P&L responsibility overmulti productline services,sales,supportanddeliveryorganizations. Ihave ledfielddelivery,remote global delivery, sales, support, andcloudservices teams. Ithinkof my style ashavingentrepreneurial drive,combinedwitha structuredand analytical approach. PROFESSIONAL EXPERIENCE AVID Technologies,Burlington,MA June 2015 - Present Media& EntertainmentSoftware Solutions VICE PRESIDENT, GLOBAL PROFESSIONAL SERVICES Full P&L responsibility; Transformationtoa platform-focusedbusiness enablementforourcustomers.  Developedemergingmarketpricingandstrategy.  Transformingteamintoa salesbusinessenabler forAvid.  Institutedrole basedcareerladderforconsultants.  Introducedmetricsfocusedmanagement.  Builtstrongcustomerexecutiverelationships,helpingguide the companythrough challenginginnovative implementations. SUNGARD PUBLIC SECTOR,Lake Mary, FL Aug2011 – Dec 2014 PublicSectorERP Software VICE PRESIDENT, PROFESSIONAL SERVICES Executive TeammemberreportingtoCEO;Full P&L responsibility;realigning/growingPublicSectorERP software business.  GrewProfessional Servicesrevenue byover60 % overthe past twoyears.  Led185 personProfessional Services organization,doublingthe size and transformingteaminto acritically importantbusinessforcustomersandforSunGard. Increasedresource utilizationfrom45% to 70%.  Builtmanystrong customerrelationships,helpingguide the companythroughsome stressful implementations.  Increasedsoftware implementationvelocitythroughaprescriptivepackageddeploymentoffering.  Restructuredcompensationplans,focusingthe organizationoncustomerreferencesandgrowth.  Createdcompany-wide forecastingmechanism,achieving<3% variance inrevenue forecast.  Initiatedsignificantnewrevenue streamsfrom packagedservice offerings focusedon Assessments, BI/Analytics, andManagedServices.  Refocuseddeliveryteams,delivering>50% increase issatisfied Premise andCloud/SaaScustomers. FLEXERA SOFTWARE,Schaumburg,IL December2010 – August2011 Software Company: LicensingEntitlement&Compliance Software
  • 2. RAYMOND H. PERKEY Page 2 DIRECTOR, GLOBAL CONSULTING SERVICES P&L leadershipof Licensing Entitlement&ComplianceManagementSoftware ServicesGroup  Createdimplementationmaturitymodels,enablingaclearphasedapproachfor customer implementations andfuture business.  Builtexecutive levelcustomerrelationships, creatinganchorreference accountstodrive future business. COMPUTER ASSOCIATES (CA, INC.), Islandia,NY 2004-2010 $5b Software Company: EnterpriseInfrastructure, Service Management/CRM, Security,ProjectPortfolio Management VICE PRESIDENT, Global Services (CA North America) April 2009 – September 2010 Full P&L responsibilityforleadershipof a350+ person multi-productsoftware consultingorganization providingfunctional andtechnical services/supportforCloud/SaaSandon-premise customers.  Increasedcustomersuccess references byover30% throughadoptionof agile deploymentpractices.  Ledinnovationsinproductandservicesasa keycontributingmemberof the ProductManagementteam.  Refocusedservices organizationaroundcustomeroutcome andstandardizedmethodology.  Introducedproduct-focusedbusinessmaturitymodel, increasingaddon/repeatsalestocustomers.  Grewexternal consultingpartners toaugmentbusinessneeds. VICE PRESIDENT, Pacific RegionServices(CAPACIFIC, Sydney,Australia) Feb 2007 – April 2009  Full P&L responsibility. Transformed businessfromanetlossto double-digitmarginsin6months.  Realigned125 person multi-productconsultingorganization tosalesBUs,focusingondomainexpertise.  Introduced pre-packagedservice offeringsforrapid deploymentof enterprise software packages.  Createdblended global (offshore/onshore)deliverymodelforsoftware implementationandsupport.  Establishedastrong3rd party ecosystemfordeliveryof commoditytype services. PRACTICE MANAGER, Central US & Canada (CA NORTH AMERICA) Feb 2004 – Feb 2007  Consistentlyexceededquarterlybusinessgoals byover30% for bothnew salesandservicesrevenue.  Innovated deliverymethodology,resultingmore referencesand largerservicescontractsinthe region.  Ledteams successfully implementingITERP software, growingthe services business byover100%.  Thoughtleaderandspeakerat IT ProjectPortfolioManagementseminars andatGlobal User Conference. R.R.DONNELLEY, INC.,Chicago,IL 2003 A $5B supplierof services;digitalphotography,contentmanagement,printing,online services,andlogistics. IT RELATIONSHIP DIRECTOR 6 month interimassignmentturned into 11 months IT/Business relationshipbetweena100+ person applicationsgroup andinternal business leaders.  Ledenterprise PMO. CreatedITdemandpipeline process,shiftingITfocusfromreactive toproactive.  EstablishedanIT/Business strategicplanningprocessfora$35mm applications projectportfolio. BROADVISION, INC., RedwoodCity,CA 2000-2002 Software Company:Leadingproviderof portal ande-commerce softwareforFortune 1000 companies. PRACTICE MANAGER Ledservices salesandsoftware projectdelivery. Grew practice from12 to over125 technical architects,sys- admin,developers,andprojectmanagers.  Managed executive relationshipsat national accounts, includingBaxter,Sears andABN AMRO.  ImplementedaTargetedAccountSellingprocess,expandingservicesrevenue inthe installedbase.  EstablishedPMBOK projectbestpractice guidelines,increasingsoftware implementation success.
  • 3. RAYMOND H. PERKEY Page 3  Formedregional usersgroupstoprovide aclient-networkingforum. TAVA TECHNOLOGIES,Denver,CO 1998 - 2000 Global supplierof automationandinformationtechnologyconsultingformanufacturingindustry. VICE PRESIDENT Professional Services Regional P&Lresponsibilityforconsulting/systemsintegrationfirm.  Turnedaroundbusinessintwomonths, thengrew from20 to over75 consultantsandfoursalesreps.  Improvedconsistencyof consultingengagements,allowingpursuitof largermulti-locationaccounts.  IncubatedERPintegration consultingbusiness, increasingexisting-accountrevenue bytwenty-five percent. ROHM AND HAAS,Philadelphia,PA 1984 – 1998 $6B specialty chemical materialscompany. QUALITY MANAGER Responsible forall qualitysystemsanddirectingall regional efficiencyand qualityimprovementefforts.  ChairedQualitysystems teamforsuccessful GMP & ISO 9002 certifications and30% reductioninwaste.  ImplementedMRPIIClass-A. Reducedinventoryby50% (14 to 7 days),andprocurementstaff by40%..  Developedaglobal role-basedcertification/systemyieldingbenchmarksafetyandquality  Leda 30 person software automationdesignteamfora state of the art manufacturingfacility. EDUCATION J.L. KELLOGG GRADUATE SCHOOL OF MANAGEMENT 1995 - 1998 NORTHWESTERN UNIVERSITY, ChicagoIL MBA Majors in Finance andMarketing  Dean’slisthonors;Memberof KelloggConsultingClub,MarketingClub OLIVET NAZARENE UNIVERSITY, Bourbonnais,IL 1991 - 1995 Bachelorof Science,Management