NaviSite is a leading provider of enterprise-class, cloud-enabled services including hosted and managed services. The document provides an overview of NaviSite's cloud services including: Desktop-as-a-Service (DaaS), Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), Managed Hosting, Business Continuity and Disaster Recovery (BCDR) solutions, and Managed Security services. The benefits highlighted include predictable monthly costs, no large capital expenditures, flexibility, redundancy, availability of latest software/hardware, and freeing up IT personnel to focus on strategic tasks.

1. 11584 NaviSite
Desk Guide
6” x 8”

2. Back Cover
NaviSite Sales
Quick-Reference Guide
ONE NETWORK.
ONE CLOUD.
ONE PROVIDER.
Cover
NaviSite, Inc., A Time Warner Cable Company | www.navisite.com |
© 2012, 2014 Time Warner Cable Enterprises LLC. All rights reserved.
Time Warner Cable Business Class is a trademark of Time Warner Inc.
used under license. © 2016 Time Warner Cable Enterprises LLC.
All rights reserved.

3. Back of each page
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
Who is NaviSite?
Simple. NaviSite is a leading provider of enterprise-class,
cloud-enabled services – also called hosted or managed
services. Since 1998, the company has been managing
customers’ complex infrastructure and application
environments. NaviSite was acquired by TWC in 2011, creating
a competitive advantage by offering customers seamless
connectivity and cloud solutions. A benefit that few other
companies offer.

4. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
NaviSite Brag Points
• Over 1,400 customers
• 9 enterprise-class data centers worldwide with 5 cloud
nodes
• 2015 VMware Global Service Provider Partner of the Year
• Recognized as Challenger in 2015 Gartner Magic Quadrant
for Managed Hosting
LEADERSCHALLENGERS
NICHE PLAYERS VISIONARIES
COMPLETENESS OF VISION
ABILITYTOEXECUTE
As of July 2015
Virtustream
Peak10
SingleHop
NTT Communications
CSC
Verizon
FireHost
CenturyLink
IBM
Hosting
Datapipe
Rackspace
Internap
Windstream Hosted Solutions
Sungard Availability
Services
Zayo
NaviSite
ATT
Dimension Data
Why NaviSite Cloud Services
and Solutions
It’s not surprising that more businesses are moving away from
owning and managing their own local network assets in favor
of outsourcing to cloud providers like NaviSite. Customers
can benefit from using the best IT solutions to build their
businesses, without the sizable initial or ongoing monetary
and resource investment. And because NaviSite offers one of
the industry’s largest portfolios of cloud services and solutions,
customers can simplify operations by partnering with one
provider for all their needs.
ONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Intro

5. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
Business Advantages of NaviSite Cloud-Based Services
• Predictable monthly cost
• No large capital expenditures – pay for what you use
• More flexibility to capitalize on new opportunities
• Redundancy to keep businesses up and running no matter
what
• Availability of latest software and hardware
• Boundless collaboration anywhere, anytime, using virtually
any device
• Frees IT personnel to focus on strategic tasks that help build
business
Why NaviSite and TWCBC
for Cloud?
NaviSite and Time Warner Cable Business Class (TWCBC)
work seamlessly as one. TWCBC provides reliable, secure, fast
connectivity (Internet and Ethernet) between businesses and
a growing suite of NaviSite-provided managed cloud services.
One company providing a complete offering that satisfies
businesses’ rapidly growing demands for the simplicity,
savings and scalability advantages the cloud offers.
Internet and/or Ethernet Cloud-based
Services and Solutions
Businesses with
100+ Employees
ONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Intro

6. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
Advantages of the TWCBC-NaviSite Relationship
• Easy. A self-service customer portal makes using cloud
technology easy.
• On-Net. TWCBC customers benefit from the security,
simplicity and low latency of a single provider solution
with unique access to Time Warner Cable’s network
infrastructure.
• Seamless. NaviSite makes it easy to get to the cloud with
fully supported migration, onboarding and service-level
maintenance.
• Stable. NaviSite is an established, leading international
provider of enterprise-class managed cloud solutions.
• Cost-Effective. Customers can save money with potential
discounts on select NaviSite-TWCBC bundles.
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Desktop-as-a-Service (DaaS)
Cloud-based access to business applications
and desktops on any device
NaviSite DaaS solutions provide anytime, anywhere access
to the data and applications users need on virtually any Web-
connected device. Users log in to their own familiar desktops
and work as effectively and comfortably as if in the office.
• Simple to buy
• Easy to manage
• No software for IT to maintain
• Reliable, resilient and secure
• Technical expertise to successfully deploy a managed
desktop experience
NaviSite was named the 2015 VMware Global Service Provider
Partner of the Year, largely for our expertise and support in
private cloud offerings.

7. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
NaviSite DaaS Solutions
• NaviCloud®
Desktops
• NaviCloud®
Sessions
• NaviCloud®
DaaS with Accelerated Graphics
• NaviCloud®
DaaS for Sensitive Data
Starting the Conversation
• How are you meeting the growing needs of more people
bringing more of their own devices to access more data
and applications?
• What is your “Bring Your Own Device” (BYOD) policy?
• When is your next planned desktop refresh?
• How are you fulfilling requests from remote/mobile
workers and/or contractors who require access to
corporate applications and systems?
• What are your thoughts on kiosk technology to provide
shared access for your workforce?
Infrastructure-as-a-Service (IaaS)
A comprehensive, cost-effective IT
infrastructure alternative
NaviSite IaaS solutions incorporate hardware, software,
servers, storage and other infrastructure components that
customers can subscribe to on demand. Customers pay only
for what they use and can either manage their own virtual
resources via our self-service platform or have NaviSite
manage everything for them. NaviSite IaaS customers realize
remarkable flexibility, scalability and cost advantages.
• Instant and limitless scalability
• Pay-as-you-go pricing
• No hardware investment
• Location independence
• No single point of failure

8. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
NaviSite IaaS Solutions
• Managed Cloud
• Self-Service Cloud
• Cloud Onboarding and Migration
• NaviCloud®
Vault
Starting the Conversation
• Many people think moving to a virtual infrastructure means
giving up control, but are you familiar with the many ways to
manage your Infrastructure-as-a-Service?
• How much budget are you spending on your current
application-development processes?
• Are you deploying new applications? How long are your
release cycles, and how does that time impact the business
and your responsibilities?
• Does your business have seasonal spikes where infrastructure
resources need to be added quickly but later removed? How
are you handling that now?
• What would it mean to you if you could quickly “spin up”
flexible, on-demand test and development environments?
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Software-as-a-Service (SaaS)
Maintenance-free, anywhere access to
business-critical applications
NaviSite’s managed software solutions give customers
seamless access to the business, messaging and collaboration
applications they need without any upfront hardware or
software purchases, installation, maintenance or updating.
NaviSite manages and monitors everything, including
application access security, availability and performance.
• No hardware to buy, install, maintain or update
• Pay only for software license fees
• Easier administration
• Automatic updates and patch management
• All users always have the same software version
• Global accessibility from any Internet connection

9. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
NaviSite Managed Application Solutions
• Managed IBM®
Notes®
, Domino®
• Managed Microsoft Dynamics®
• Managed Microsoft®
Exchange
• Managed Office 365 Productivity Suite
• Managed Oracle®
eSuite
Starting the Conversation
• Virtually all software makers are moving to a hosted model.
What steps have you taken to capitalize on this new reality?
• Are you considering a move to Office 365? If so, when? And
what is your implementation plan?
• Are you currently on Exchange 2003/2007 or Lotus Notes?
What is your plan to migrate to Exchange 2013?
• What challenges do remote or mobile workers face when
accessing the applications they need to remain productive?
• Do you use Oracle eSuite or Microsoft Dynamics today or have
plans to in the near future? How has your experience been?
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Managed Hosting
Infrastructure technology, management and
support made easy
NaviSite managed hosting solutions provide clients robust,
optimally performing IT infrastructures without the need to
purchase or manage network technology, data centers or
hardware. NaviSite professionals handle everything from
setup and configuration to monitoring and updates, freeing IT
personnel to focus on higher-value business-building tasks.
• Predictable monthly infrastructure and labor expenses
• An intelligently managed IT environment, run by
experienced IT professionals
• Improved workforce utilization
• Hardware and software setup and configuration
• Maintenance, hardware replacement, technical support,
patching, updating and monitoring

10. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
NaviSite Managed Hosting Services
• Colocation
• Managed Server
• Managed Database
• Managed Network
• Managed Application and Middleware Server
• Managed Web Server
Starting the Conversation
• How do all the time, money and manpower you spend on
maintaining your IT infrastructure impact other initiatives
you’re trying to accomplish?
• How much did your company spend last year on power,
heating, cooling and real estate costs?
• What would it mean to you and your business if you could
scale more quickly to capitalize on emerging opportunities?
• What if you could maintain control over hosting resources,
bandwidth and hardware, but lose the headaches? When can
we set up a quick call with you to explain how?
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Business Continuity and Disaster
Recovery Solutions
Keeping businesses in business – no matter what
Never have data and applications been more vital to business
operations and success. NaviSite Business Continuity
and Disaster Recovery (BCDR) solutions are designed to
augment business-resiliency efforts to prevent anything from
disrupting daily operations. Helping safeguard uptime from
natural disasters and more common occurrences, such as
hardware failures or security breaches, NaviSite helps ensure
businesses remain up and running.
• Numerous solutions to create a cohesive BCDR plan
• Multiple SSAE-16 standardized data centers
• Redundant, off-site network operation centers
• Multiple levels of physical security
• Enterprise-class service level agreements
• Redundant power supplies

11. Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
Security
BCDR Solutions
• Managed Storage
• NaviCloud®
DaaS
• NaviCloud®
Vault
• NaviCloud®
VMware Replication
Starting the Conversation
• Most people think about business continuity and disaster
recovery in terms of natural disasters. What about user-
created outages, hardware failures or security breaches?
• What is your current disaster-recovery strategy?
• How quickly are the data and the systems available for use by
end users during an outage?
• When was the last time you tested your disaster recovery
solution? Experts recommend you test daily.
• How did you fare in the last disaster?
• How much money did it cost you?
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
Managed Security
Always-current, always-monitored security for
every system and user
NaviSite managed security solutions help safeguard and keep
businesses in business without disruption. Automatic updates
ensure protection remains one step ahead of evolving security
threats, and NaviSite professionals monitor and manage the
solutions around the clock.
• Constant virus definition updates
• World-class NaviSite security expertise
• Faster user provisioning
• Time- and money-saving administration services included
• Complete view of the security environment and ongoing
activities
• Business continuity/disaster recovery assurance

12. Back of each page
Intro
Why
NaviSite
Cloud
The Power
of One
DaaS
IaaS
SaaS
Managed
Hosting
Services
BCDR
SecurityONE NETWORK. ONE CLOUD. ONE PROVIDER.1
NaviSite Managed Security Services
• Enterprise Mobility Management
• Managed Security
Starting the Conversation
• When was the last time you had a security incident?
• How much time and money did it cost to recover from it?
• When was the last time you evaluated and strengthened your
security posture?
• What sort of compliance obligations do you have to meet?
Are you doing so successfully?
• Compared with the rest of your responsibilities, what
percentage of time, money and resource allocation do you
spend on security initiatives?

13. Back of stand