Whatever your opinion of 'cloud computing', there can be no doubt that it has firmly entered into the IT lexicon. But what exactly is cloud computing? Does it differ from existing models or is it just a new buzz word invented to put a fancy spin on the same old products? More importantly, how will it change the way you run your IT service program? Join this live webinar to hear David Mainville, CEO of Consulting-Portal, share his insights on cloud computing and its increasing role in IT service management. Attend this interactive webinar to learn: * How cloud computing compares to other service delivery models * Who are the players when it comes to cloud-based IT service management tools * How you can exploit cloud computing in your IT service management * And more...