Gopalakrishnan Pillai has over 27 years of experience in logistics, warehousing, and distribution operations management. He is currently the Logistics Manager at Hellmann Healthcare Distribution Center in Dubai, where he oversees operations for major pharmaceutical clients. Previously, he held logistics and warehouse management roles in India and the UAE, helping to establish new facilities and implement efficient systems. He has a breadth of expertise in supply chain management, inventory control, customer relationship management, and team leadership.

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GOPALAKRISHNAN.R.PILLAI
E-Mail: gplk@hotmail.com –
Contact nos:- 00971 55 8216894
LOGISTICS&OPERATIONALMANAGEMENT
Distribution-Warehousing-Customer support-sales
A multi –skilled, key team player possessing a wealth of multi-disciplinary experience, including
operational/ production, logistics, warehousing, administration, customer service and
supervisory abilities. Well accustomed to working under pressure to tight budgets and schedules.
Strong leadership, team building and skills. Excellent commercial approach to problem solving
through the establishment of new systems and making efficient existing systems, maximising
resources and promoting changes. Now looking for a position within a similar role or an exciting
opportunity that offers career progression
AREAS OF EXPERTISE
Seasoned Business Professional with over 27 years of
experience in heading teams for driving Warehousing
Operations, Logistics & Distribution Networks.
 A strategic planner with expertise in implementing
cost saving measures to achieve reduction in terms of
procurement cost.
 Well versed with the concepts of JAFZA Rules, EHS
and Fire Department Procedures, Dubai Municipality.
 Gained extensive experience in Transportation
Systems, Purchase & Inventory, & Configuration and Vendor
Relation Management.
 Effective communicator with exceptional interpersonal
skills and hands on experience in leadership & imparting
training to new hires.
 Sincere, self motivated & good team leader.
 Punctual, Hardworking & Result oriented.
 Capable of interacting with a multi ethnic environment.
 Ability to perform to tight deadlines in a hectic
Environment.
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SIGNIFICANT ACHEIVEMENTS
2010 July – present ( Well known multinational 3PL provider based in JAFZA)
 Actively involved in setting up warehouse operations in lines with MOH regulations
and client requirements.
 Currently leading the hub operations for major multinational pharma clients for
their regional distribution network.
 Understanding and implementing the key areas on requirements for
pharmaceutical warehouse operations.
 Thorough knowledge in pharma warehousing with regard to quality audit, security
audit, validation process for temperature mapping, vehicle validation etc.
 Ensure activities meet with integrate with organizational requirements for quality
management, health & safety, legal stipulations, environmental policies and
general duty of care.
 Well versed with WMS for Healthcare inventory module.
 Undergone GDP & quality training in line with current warehouse operations.
1995 – 2010 June (WITH JVC GULF FZE)
 Initiated JVC GULF’S first warehouse operation in Jebel Ali (in 1995)
 Built up strong base in warehousing and distribution network for JVC GULF which
covers Middle East,Africa and CIS countries.( in 1995)
 Developed serial number tracking software for JVC GULF under my guidance
which happened to be very useful for the service department for warranty claims
& internal tracking of product movement in the warehouse. ( in 1995)
 Played a key role in sharing requirements for developing mainframe software for
sales/accounts/Logistics in terms of import/export process, merchandise
classification& customs procedures (In 2003).
 Was responsible and project leader in Designing and setting up the new
warehouse facility for JVC GULF FZE with an area of 12000 sq. mtrs in JAFZA.( in
2004-2005)
 Was one of the key person in providing valuable inputs in developing WMS
software for the new warehouse in support with Japanese team.( In 2005)
 Initiated in setting up E-clearance system ( Dubai customs online clearance ) for
JVC GULF FZE ( In 2008)
1984 – 1994 (WITH PAREKH GROUP)
 Set up warehouse operation for Goodlass Nerrolac Paint’s Bombay sales division (
in 1986)
 Played key role in setting up warehouse and operation network for Goodlass
Nerrolac paint’s Inter state depot in Bhiwandi alongwith Colourchem Ltd and
Spartek Cermics (from 1987 to 1990.
 Initiated in setting up distribution depot for pesticides in Daman ( in 1991)
 Set up operation network and warehouse for Goodlass Nerrolac paints in
Faridabad & Delhi. ( during 1991-1992)
 Deputed for setting up and streamline operations for Searl India Ltd & Sarabhai
pharmaceuticals in Ludhiana ( during 1992-1994)
KEY RESULT AREAS:
Warehousing / Inventory Management
 Tracking & maintaining inventory levels in the stores for all items required.
 Planning and monitoring warehouse operations of receipt, storage, return of unsold stock,
inventory control and monitoring inbound logistics.

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 Monitoring transactions between inward and outward materials; dealing with full warehouse
activities and scheduling the dispatch.
 Ushering in SOP warehouse operations & administration, implementing location in racking and
taking full stock in system.
 Inserting Order & Delivery Process and implementing new operation procedure in warehouse
for better utilization of space.
 Formulating the KPIs & UPMH procedures to measure performances and quality of services;
projecting series cycle count in stock.
Supply Chain Management / Logistics
 Developing and implementing key strategies for the purchase of materials from sources;
achieving cost reduction in procurement and packaging.
 Ensuring availability and delivery of right quality materials at the right time, price and terms.
 Devising efficient logistics management system to ensure delivery of the goods as per
committed timelines and cost.
 Managing effective & efficient costing system resulting in cost reduction, business process
and procedures for improving performances.
Relationship Management
 Interacting with key influencers among clients for ascertaining requirements, making
presentations and delivering need based product solutions.
 Coordinating with the factories with the help of production team and updating the status of
the order in detail with respective departments on day-to day / weekly basis so as to deliver
shipments.
 Aligning with customer claims & discrepancies sending the feedback to the concerned
department.
Team Management
 Managed full warehouse & logistics department of 20 staff members encompassing Shipping &
Receiving, Production, Assembly, Pickers and packers: monitored production equipment
operations.
 Imparting /organizing training programs for achieving pre planned business targets.
 Leading, training & monitoring the performance of team members to ensure efficiency in
operations and meeting of individual & group targets.
 Negotiated with shipping carriers to ensure the safe and cost effective Transport of orders.
 Creating and sustaining a dynamic environment that fosters the development opportunities
and motivates the high performance amongst the team members.
 Effectively improved warehouse productivity 10% by re-training warehouse staff in discipline.
 Introduced usage of recycled materials & alternate source of packing materials to reduce
costs considerably and daily stock investigation, stock updating method to achieve 99.99%
inventory accuracy.
 Holds the distinction of consolidating storage locations resulting in generation of 15% more
storage capacity.
 Significantly streamlined the existing warehouse processes and procedures improved the
quality of the work and the lead-time on deliveries.
 Efficiently implemented inventory control cycle counting with aisle check and Perpetual
Inventory (PI) to reduce location errors and increase warehouse productivity.
 Played a key role in classifying the products by ABC and updating the warehouse management
system to achieve reduced warehouse staff movement and smooth out product re-ordering.

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PROFESSIONAL ENHANCEMENTS
 Appraisal Training - In-house training from JVC GULF FZE.
 Planning and Forecasting - JVC GULF FZE.
 Motivation - PAREKH DISTRIBUTORS –INDIA & JVC GULF
 Time Management - PAREKH DISTRIBUTORS- INDIA
 Productivity Improvement - JVC GULF
 Communication Skills - PAREKH DISTRIBUTORS – INDIA & JVC GULF
 Effective Warehouse management - JVC GULF
 GDP & quality training - Present employer
Academic Qualifications
 B.com (Cost accounting) from Kerala University in 1984.
 Diploma in Logistics/Supply chain & warehouse management – UK certified course –in 2005
from Dubai.
 E-clearance Training from Dubai Customs for E-Mirsal applications.
IT SKILLS: Well versed with MS Office and Internet Applications.
Well versed with “Warehouse Management Softwares”
Personal Data
Date of Birth: 17TH
May 1962.
Marital Status: Married
Languages Known: English, Hindi and Malayalam
Visa Status: Employment Visa
Driving License: UAE License