This document provides information about QuickPulse, a customer experience service from Futurelab. QuickPulse allows companies to survey 1,000 customers for €5,000 to understand their current priorities and pain points. It involves preparing and launching a survey in days 1-6, then analyzing the data and providing a report and recommendations in days 6-10. The goal is to help companies quickly understand customer needs and take immediate actions during difficult situations.