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Quality Peer Advising—
      Getting a Return on Your Investment




Quality Peer Advising-
 Getting a Return on
  Your Investment

Presented by: Kim Rambo-Reinitz,
         Academic Advisor




  2012 NACADA Region 8 Conference
           Portland, OR
Quality Peer Advising—
                                Getting a Return on Your Investment




Overview

 •   Background and explanation
 •   Program structure and logistics
 •   Training model
 •   Peer perspective
 •   Elements of success
 •   Q& A and sharing of best practices
Quality Peer Advising—
                         Getting a Return on Your Investment




Background

 • Reduce wait-time
 • Answer navigation
   questions
 • Opportunity for
   student involvement
Quality Peer Advising—
         Getting a Return on Your Investment




Structure & Logistics
  • Peer manager &
    coordinator
  • Shared training
    responsibility
  • Peer area within office
  • Open-door policy
  • One year commitment
  • Five hours per week
Quality Peer Advising—
                                     Getting a Return on Your Investment




   Winter—Training with experienced peers



          Spring—Continued training



Fall – Refresher training, advising and recruiting



      Winter—Training new peer advisors
Quality Peer Advising—
                                           Getting a Return on Your Investment




Sample Schedule
                         Winter 2012
                    Mon/Wed                     Tues/Thurs

10:00-12:00   Exp. Peer 1/Exp. Peer 2     Exp. Peer 3/Exp. Peer 4
              New Peer 1/New Peer 2       New Peer 3/New Peer 4

12:00-2:00    Exp. Peer 5/Exp. Peer 6     Exp. Peer 7/Exp. Peer 8
              New Peer 5/New Peer 6       New Peer 7/New Peer 8

2:00-4:00     Exp. Peer 9/Exp. Peer 10   Exp. Peer 11/Exp. Peer 12
              New Peer 9/New Peer 10     New Peer 11/New Peer 12
Quality Peer Advising—
                                Getting a Return on Your Investment




Winter Term
 •   Training & team-building retreat
 •   Weekly in-office assignments & role plays
 •   Observe & learn during first 5 weeks
 •   Supervised advising last 5 weeks
 •   Evaluation
 •   Final exam
Quality Peer Advising—
                                                                             Getting a Return on Your Investment



Example Role Play:
You are a freshman in your first term. You would like the pre-business
   requirements explained to you. You are currently taking BA 101, Math 111, WR
   121 and PSY 202.
Did the advisor . . .
•   Explain which classes count in the PBA Core GPA and that it needs to be a minimum of 2.75?

•   Explain that all pre-business courses must be taken graded?

•   Explain that while BA 240 is required, it is not part of the PBA core?

•   Advise you on the 2.9 cumulative GPA requirement and inform you that any transfer work is included in
    that?

•   Advise you to wait until your sophomore year to take ACTG 211 & 213 and BA 240?

•   Clarify that while group requirements and multicultural courses are not required to be done before
    admission to the major, 90 credits are.

•   ―Take care of you‖ and ask enough questions to accurately understand the problem? Did they make sure
    your first term was going OK?
Quality Peer Advising—
                               Getting a Return on Your Investment




Spring Term
  • Guest Speakers—faculty & campus
    partners
  • Additional resources


Fall Term
  • Review
  • Recruit, interview and hire new peers
Quality Peer Advising—
                                 Getting a Return on Your Investment




Training Topics
  •   FERPA & confidentiality
  •   Professionalism & rapport building
  •   Minor program
  •   Pre-business, business and accounting
  •   General education, BA/BS, multicultural
  •   Transfer students
  •   International students
Quality Peer Advising—
                                 Getting a Return on Your Investment




Elements for success
 •   Training is a shared responsibility
 •   Open-door policy
 •   Teambuilding retreat
 •   Role-plays
 •   Opportunities for the team to take
     ownership
Quality Peer Advising—
Getting a Return on Your Investment




Questions?

  Copies of training
    schedules other
      examples:

krambo@uoregon.edu
Quality Peer Advising—
                            Getting a Return on Your Investment




Time commitment
 • Winter: 6-8 hours per week
 • Spring: 3 hours per week
 • Fall: 5 hours per week

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Quality peer advising getting a return on your investment

  • 1. Quality Peer Advising— Getting a Return on Your Investment Quality Peer Advising- Getting a Return on Your Investment Presented by: Kim Rambo-Reinitz, Academic Advisor 2012 NACADA Region 8 Conference Portland, OR
  • 2. Quality Peer Advising— Getting a Return on Your Investment Overview • Background and explanation • Program structure and logistics • Training model • Peer perspective • Elements of success • Q& A and sharing of best practices
  • 3. Quality Peer Advising— Getting a Return on Your Investment Background • Reduce wait-time • Answer navigation questions • Opportunity for student involvement
  • 4. Quality Peer Advising— Getting a Return on Your Investment Structure & Logistics • Peer manager & coordinator • Shared training responsibility • Peer area within office • Open-door policy • One year commitment • Five hours per week
  • 5. Quality Peer Advising— Getting a Return on Your Investment Winter—Training with experienced peers Spring—Continued training Fall – Refresher training, advising and recruiting Winter—Training new peer advisors
  • 6. Quality Peer Advising— Getting a Return on Your Investment Sample Schedule Winter 2012 Mon/Wed Tues/Thurs 10:00-12:00 Exp. Peer 1/Exp. Peer 2 Exp. Peer 3/Exp. Peer 4 New Peer 1/New Peer 2 New Peer 3/New Peer 4 12:00-2:00 Exp. Peer 5/Exp. Peer 6 Exp. Peer 7/Exp. Peer 8 New Peer 5/New Peer 6 New Peer 7/New Peer 8 2:00-4:00 Exp. Peer 9/Exp. Peer 10 Exp. Peer 11/Exp. Peer 12 New Peer 9/New Peer 10 New Peer 11/New Peer 12
  • 7. Quality Peer Advising— Getting a Return on Your Investment Winter Term • Training & team-building retreat • Weekly in-office assignments & role plays • Observe & learn during first 5 weeks • Supervised advising last 5 weeks • Evaluation • Final exam
  • 8. Quality Peer Advising— Getting a Return on Your Investment Example Role Play: You are a freshman in your first term. You would like the pre-business requirements explained to you. You are currently taking BA 101, Math 111, WR 121 and PSY 202. Did the advisor . . . • Explain which classes count in the PBA Core GPA and that it needs to be a minimum of 2.75? • Explain that all pre-business courses must be taken graded? • Explain that while BA 240 is required, it is not part of the PBA core? • Advise you on the 2.9 cumulative GPA requirement and inform you that any transfer work is included in that? • Advise you to wait until your sophomore year to take ACTG 211 & 213 and BA 240? • Clarify that while group requirements and multicultural courses are not required to be done before admission to the major, 90 credits are. • ―Take care of you‖ and ask enough questions to accurately understand the problem? Did they make sure your first term was going OK?
  • 9. Quality Peer Advising— Getting a Return on Your Investment Spring Term • Guest Speakers—faculty & campus partners • Additional resources Fall Term • Review • Recruit, interview and hire new peers
  • 10. Quality Peer Advising— Getting a Return on Your Investment Training Topics • FERPA & confidentiality • Professionalism & rapport building • Minor program • Pre-business, business and accounting • General education, BA/BS, multicultural • Transfer students • International students
  • 11. Quality Peer Advising— Getting a Return on Your Investment Elements for success • Training is a shared responsibility • Open-door policy • Teambuilding retreat • Role-plays • Opportunities for the team to take ownership
  • 12. Quality Peer Advising— Getting a Return on Your Investment Questions? Copies of training schedules other examples: krambo@uoregon.edu
  • 13. Quality Peer Advising— Getting a Return on Your Investment Time commitment • Winter: 6-8 hours per week • Spring: 3 hours per week • Fall: 5 hours per week

Editor's Notes

  1. Work around schedulesVote on a weekly meeting timeCoordinator and I try to place according to strengths