KPI is an Indonesian company that specializes in developing soft skills training to maximize employee performance and improve business operations. Through workshops, seminars, and customized programs, KPI enhances skills like customer service, communication, presentation skills, and business English. KPI trains over 25 instructors with corporate experience to deliver content in English or Bahasa Indonesia. Client companies praise KPI's tailored programs for providing interactive learning focused on their culture and returning value through improved employee skills.

1. Company Profile

2. About us
Built on over twenty years international experience, Key Personnel Improvement (KPI) specialises
in maximising soft skills in the most efficient manner, creating long term investments within
companies.
Established in Indonesia, KPI understands the importance of an organisation's core values,
objectives and aims, and through the development of soft skills KPI adds value to companies
looking to improve on performance and operations within their business.
Working on the mantra of:
What people hear, they forget!
What people see, they remember!
What people do, they learn.
KPI empowers YOU to give your clients the high quality service they deserve.

3. KPI's mission is to reach as many people as
possible to help them to become more effective at
carrying out their jobs and therefore assets to their
employers.
By enhancing their capabilities for accelerating
change to achieve a result that satisfies a need.
KPI is also reaching individuals by addressing their
specific needs through consulting services,
emerging leaders (students) through course
materials and seminars, and both small and large
groups of leaders through seminars, conferences,
speeches and appearances.
Our Mission

4. Our Values
‣ Innovation - Constantly looking for new ideas
‣ Adaptability - Adjusting to new conditions
‣ Collaboration - Working together in long term partnerships
‣ Integrity - Acting with respect and honesty in achieving our goals
‣ Improvement - Constantly challenging ourselves striving to achieve excellence

5. Training
In house training
Workshops
Seminars
Outbound

6. Fully tailored programs in:
‣ Customer Service Excellence
‣ Communication
‣ Presentation Skills
‣ Negotiation
‣ Selling Skills
‣ Business English communication
Training

7. Our Instructors
‣ Over 25 instructors in Jakarta
‣ Minimum 10 years corporate experience
‣ Highly skilled in related industry
‣ Screened, monitored and reviewed
‣ Training delivered in English or Bahasa Indonesia

8. Local Instructors
‣ Bilingual: Fluent in English and Bahasa Indonesia
‣ Extensive training and experience
‣ Internationally educated and qualified
‣ Relevant industry experience

9. Native English
Speaker Instructors
‣ Instructors from UK, USA, Canada, Australia or NZ.
‣ International experience and qualified
‣ Minimum 10 years experience
‣ University educated
‣ Trained to the highest standards

10. Why Choose KPI?
‣ Relevant, customised programs
‣ Staff learn content based on your company culture
‣ Focused on delivering functional skills for your business
‣ Participants learn faster in an interactive style
‣ Rapid return on investment
‣ Develop careers with our experienced instructors

11. What Our Clients
Say About Us

12. What Our Clients
Say About Us