This document outlines the quality objectives and targets for Gulf Consult for Geotechnical & Construction Material Testing for 2015. It includes general objectives to maximize approved proposals and completed projects and reports while minimizing delays. It also lists specific monthly targets from January to December 2015 for metrics like the number of approved proposals, completed projects, reports, and projects completed on time. It identifies key personnel and departments responsible for meeting objectives and tracks performance indicators like client satisfaction, compliance with standards and quality policies, and passing quality control checks. The document was approved by the general manager and compiled by the technical manager.

1. PROCESS REQ. SOURCE GOALS ACCOUNT. OBJECTIVE TARGET FRQ. Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15
1 Proposal Preparation
Maximum
Approved
Proposals
GM
Approved
Proposals
10 1 Month 12 10 5 15
GM
Completed
Projects
5 1 Month 6 4 5 3
TM No Delay 0-Day 1 Month 0 10 0 5
GM
Completed
Projects
5 1 Month 6 4 6 5
TM No delay 0-Day 1 Month 0 0 2 0
GM
Completed
Reports
10 1 Month 11 10 4 3
TM On Time 0-Day 1 Month 5 0 1 2
GM/TM
Accepted
with No
Comments
(Y=1, N=0)
1 1 Month 0 1 1 0
Client
Perception
TM/QCE
(E, G, F, or
P)
Excellent
(E)
6 M E VG F P
ISO-9001
&
ISO-17025
TM/QCE
Pass With No
NCRs (Y=1,
N=0)
0 12 M 0 0 1 1
Reviewed By:
____________________
QA/QC Engineer
ISSUED DATE: 01/05/ 2015FOR YEAR 2015
Sr.
No
General Objective & Target Performance
Approved By:
_____________________
Said Mikhael
General Manager
Legend:
GM: General manger
TM: technical Manager
QA/QC: Quality assurance/Quality Control Engineer
E=Excellent, VG=Very Good, G=Good, F=Fair, P=Poor
Compiled By:
___________________
Technical Manager
GULF CONSULT for GEOTECHNICAL & CONSTRUCTION MATERIAL TESTING
GEOTECHNICAL DIVISION
QUALITY OBJECTIVE MONITORING CHART
Format No.: 01
CompliancewithStandards,
Client&GCSatisfaction
Local&Int.Standards&QualityPolicy(QP)
CompletionOnTimewithHighQuality
2 Field Operation for GSI
3 Engineering Lab Testing
4 Report Completion
5 Quality Control
Compliance
withgc-QP
Compliance
with Quality
Assurance
Target Met
Borderline
Below Target
GULF CONSULT FOR GEOTECHNICAL & MATERIAL TESTIN, Al-Khobar - P.O.Box 864, Tel. +966 8944468, Fax +966 894901. Jubail, Tel +966 34100, Fax +966 3410017
E-mail: geotech@gulfconsult.com, Web Site: www.gulfconsult.com
Form Designed by: Dr. Adly Al-Saafin
Form No. GC/GO35
Issue No. 02
Issued Date: 01-06-2015
GULF CONSULT For
Geotechnical &
Material Testing