QA Fest 2019. Яна Лыса. Особенности управления процессами тестирования для удаленных команд

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Очень часто складывается впечатление, что удаленный сотрудник - это релаксирующий на пляже бездельник с ноутом в руках. Когда команда вся полностью распределена и работает удаленно, сталкиваешься с различными трудоностями, т.к. работающие подходы для офисных сотрудников совсем не работают для удаленных. Хочу поделиться опытом, как мы построили работающий механизм удаленной QA команды, чем наши процессы отличаются от процессов в командах, работающих on-sight, как мы набивали шишки и какой результат получили в итоге.

Education

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KYIV 2019
Yana Lysa
Managing testing processes for
remote teams
QA CONFERENCE #1 IN UKRAINE

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About me
QA CONFERENCE #1 IN UKRAINE KYIV 2019
QA work experience 7 years
QA Lead experience 3 years
Remote experience 4 years
ISTQB certified Test Manager and Test Analyst
Current position: QA Coordinator at
Access Softek, Inc.
ylysa@accesssoftek.com

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Classical vision of remote employee
QA CONFERENCE #1 IN UKRAINE KYIV 2019

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Our QA team structure
QA CONFERENCE #1 IN UKRAINE KYIV 2019
QA Manager
Head of
Coordinators
QA
Coordinator
QA Lead Regular QA
QA Lead Regular QA
QA
Coordinator
QA Lead Regular QA
QA Lead Regular QA

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Sprint in remote team vs. sprint in office
QA CONFERENCE #1 IN UKRAINE KYIV 2019
Activities Remote team risks comparing with office work
Estimation process
and
New features discussion
-Time zones;
- Miscommunication and misunderstanding;
- Not enough investigation before estimation
Project documentation - Not enough documentation;
- Unclear documentation
Test documentation review, discussion - Different understanding of system parts by different QA tem members
Communication channels -Miscommunication;
-Not enough history
Metrics and reports - Team members’ productivity also included

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Organizational phactors
QA CONFERENCE #1 IN UKRAINE KYIV 2019

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Communicational channels
QA CONFERENCE #1 IN UKRAINE KYIV 2019
History is valuable!
Communication channels, which save
conversation history: email, Slack,
Jira/Confluence, skype*.
Meetings channels with ability to record and
share screen: Zoom, GoToMeeting.

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Working day in remote team
QA CONFERENCE #1 IN UKRAINE KYIV 2019
Mandatory meetings+ flexible hours
Working schedule

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Project and process factors
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Estimation
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Online planning pocker
Discussion of open questions in Jira
Sprint planning using provided
estimates

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New features discussion
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Feature chats: Product manager, developers, QA.
First day call rule to discuss everyone’s vision of requirements

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Product documentation
QA CONFERENCE #1 IN UKRAINE KYIV 2019
It is not possible to work without
documentation in remote team.
Ideally, if open questions are also
documented, we use spec clarification
tickets in Jira for this purpose.

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Release without documentation
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Sprint planning
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Risks in planning period for remote
team:
-Incomplete acceptance criteria;
-Not enough investigation before
estimation;
-Not discovered team velocity.

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Metrics
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•Planned vs. actual hours to prepare test
documentation
•Number of issues discovered
Planning and
Control
•Number of test cases created
•Traceability between requirements and test
documentation
Analysis and
Design
•% planned test cases executed, passed and failed
•Planned vs. actual defects reported/resolved
•Planned vs. actual coverage achieved
Implementation
and Execution

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Reports
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Reports should be as much detailed as
possible:
-in test documentation;
- in story;
-demo recording.

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Managing remote team
QA CONFERENCE #1 IN UKRAINE KYIV 2019

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Control in remote teams
QA CONFERENCE #1 IN UKRAINE KYIV 2019
Emergency
No tasks
Contact manager
Time shift

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Priorities and subordination
QA CONFERENCE #1 IN UKRAINE KYIV 2019
Only direct manager can set
priorities.
You
Direct manager
Manager of your
direct manager

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Criticism and praise
QA CONFERENCE #1 IN UKRAINE KYIV 2019
Criticism – personal, praise – public.
Regular one-on-one meetings.
Feedback is valuable

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Work in Access Softek
QA CONFERENCE #1 IN UKRAINE KYIV 2019
If you’re interested in work,
please contact
Tamara Mishcherina
tmishcherina@accesssoftek.com

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Questions?

Обычно в процессе нагрузочного тестирование необходимые app-side метрики(response time, throughput, ..) можно получить прямо в генераторе нагрузки. Мы шлем запрос, получаем респонс и зачастую время выполнения запроса это и есть то что нам нужно. Но что если после того как сервер отдал вам ответ происходит еще ряд асинхронных операций, время выполнения которых нам необходимо проверить? Как замерить время выполнения этих запросов? Какая часть системы является узким местом в производительности? В докладе рассмотрим какие челенжи появляются в такой ситуации и как их можно решить.

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When starting up a greenfield project, it’s easy to take advantage of the most modern development practices. But what about the rest of us, who are working on codebases greater than five minutes old? How do you take code that’s four years and hundreds of thousands of SLOC, and turn that into a lean, mean, continuous-deploying machine? In this talk, Melissa will walk through what continuous integration and deployment means for teams working on mature code bases, and what the roadmap looks like to get from a release cycle that may take weeks or months to one that deploys on-demand. Readers can expect to come away with: Roadmap template for transitioning to CI/CD Common pitfalls when migrating old code Understanding how and when to declare ‘victory’ for a migration

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Когда с нами заговаривают о повышении, очень часто нас застаёт врасплох один вопрос: Кто заменит тебя на твоей позиции? Подготовка собственной замены - это всегда задача со звёздочкой, даже если мы с лёгкостью можем добавлять новых людей в нашу команду на любые позиции. Необходимо правильно рассчитать время, задачи и возможности для этого человека, убедиться что команда не ослабеет и получит импульс для дальнейшего развития. Давайте разберёмся что же мы можем сделать для того, чтобы подготовить сильную команду с чёткой структурой и организовать передачу своих задач без рисков.

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Project Quality Management | Project Quality Control | Edureka

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( PMP® Training: https://www.edureka.co/pmp ) This Edureka tutorial on Project Quality Management will give you an insight into the various process and activities covered during Project development in order to maintain and manage the quality of a project: 1. Project Quality Management 2. Quality Management Overview 3. Quality Management Processes Follow us to never miss an update in the future. Instagram: https://www.instagram.com/edureka_learning/ Facebook: https://www.facebook.com/edurekaIN/ Twitter: https://twitter.com/edurekain LinkedIn: https://www.linkedin.com/company/edureka

Modern SDLC and QA.pptx

Zaid Shabbir

The role of Software Quality Assurance (SQA) has transformed significantly in the context of modern software development life cycle, particularly with the rise of Agile and Scrum methodologies. SQA teams are now integrated into the development process from the beginning, working collaboratively with developers to identify and address quality issues. This agility is critical in ensuring high-quality software products that meet the needs of end-users. DevOps practices have also played a significant role in the transformation of SQA. By integrating development and operations, DevOps enables SQA teams to work more closely with both teams and ensure that quality is maintained throughout the entire software development life cycle. To ensure agility in SQA, teams can also implement test automation, continuous integration and delivery, and other DevOps practices. These strategies help to reduce the time and effort required to test software, while also improving accuracy and reliability. In the future, emerging technologies such as artificial intelligence and machine learning will create new opportunities for innovation in SQA, and new challenges for SQA teams to overcome. However, by embracing agility and DevOps practices, SQA teams will be well-equipped to meet these challenges and continue to ensure the high-quality software products that users demand. In summary, this presentation will cover the transformation of SQA in modern software development life cycle, with a particular focus on agility, Agile and Scrum methodologies, DevOps practices, and emerging technologies. Attendees will gain a clear understanding of the strategies and technologies that can be used to ensure high-quality software products in an increasingly fast-paced and complex development landscape.

20200429 PMI NYC Meetup Agile Governance Ariel Partners for Distribution

Craeg Strong

Ariel Partners has developed a comprehensive program for governance and oversight of large-scale agile projects in the US federal government. This program is structured as a set of eleven major focus areas. Within each focus area, there are specific oversight objectives, activities, and metrics. The output is captured in an excel spreadsheet that calculates a set of quantitative measures, which are then aggregated to automatically produce a composite score, using a similar scoring strategy to FITARA. The program is comprehensive, but it is based on a set of simple principles. We have prepared a presentation that summarizes the program’s key points.

Demystifying agile 1 - slide share

Raghavendra (Raghav) Mithare

This document provides an agenda for a session on demystifying agile. It includes an introduction to the session, details about the presenter, an overview of topics to be covered such as the history and principles of agile, common agile methods, assignments for participants, and information about the presenter. The session aims to provide context around agile approaches in the current digital environment.

Randall Saenz Aguero - GROUND HANDLING WORKSHOP - PANEL 2: Benefits of standa...

IBAS International Brazil Air Show

Deepak R (Process & Test Automation Lead)

Deepak R

Deepak R has over 7 years of experience in software testing, test automation, quality assurance, and agile methodologies. He is proficient in test automation tools like QTP and frameworks like Scrum. As a Test Lead, he developed a hybrid test automation framework that reduced manual testing efforts by an average of 74%. He has experience leading teams, mentoring junior staff, and ensuring compliance with standards like ISO 9001 and 27001. Deepak is seeking a role utilizing his expertise in testing, quality assurance, and agile processes.

Qa Lifecycle Colaci.Com

vcolaci

The document discusses test management and requirements tracing using a test repository. It outlines benefits like timely and detailed reports. It describes defining requirements and test plans, running manual and automated tests, reporting results and defects, and fixing defects. The goal is to integrate and streamline testing, leverage existing intellectual property, and provide traceability between requirements and tests.

Pooja- CV _IT -

dipcoep

Pooja Agrawal is a software project lead with over 8 years of experience in quality assurance, testing, and project management who is seeking a new opportunity. She has extensive expertise in both manual and automated testing as well as leadership, critical thinking, and communication skills. Her technical expertise includes experience with various testing methodologies, programming languages, tools, and platforms.

Ghulam mujtaba updated cv

ghulam mujtaba

A civil engineering professional with proficiency in inspection and construction materials testing, very good knowledge of international quality standards, understanding non-conformance management, technical documents, Good ability in the use of appropriate calibrated equipment with more than 9+ years quality control experience in civil construction industry; seeks assignment as Civil QC Engineer in Civil Construction Industry/ Infrastructure Project.

Quality Assurance to Test Engineering – Insights From our Journey by Oksana S...

QA or the Highway

This document discusses the transformation of a QA organization to a test engineering organization. It provides historical context on the evolution of testing techniques from the 1970s to present. It then details the specific transformation journey the organization took, including providing awareness training, mentorship, skills assessments, hiring test engineers, and establishing partnerships with offshore test engineering firms. The results were removing barriers between manual and automation testing, enabling more associates to use automation, and shifting testing upstream. Future trends of testing as a developer responsibility and increasing automation are also discussed.

Anthony IPMA Clevel certificate

anthony nganga

Zero touch QA automation platform for DevOps

TaUB Solutions

Presentation based on the Award Winning Paper by Varadarajan Srinivasan on Zero Touch QA Automation Platform at STC Nov 2018. Companies that are in DevOps Journey go through a rough weather in QA Automation initiatives. With the industry transformation to Digital Trend, there is always a need for an efficient streamlined Continuous Delivery. This Webinar would talk about Zero Touch QA Automation Platform. It deals with the Solution on Integrated DevOps & Quality Approach. This would consist of Artificial Intelligence in Reporting and Data Visualization. The Complete QA Cycle is automated from Test Design to Test Closure with Continuous Monitoring, involving no manual intervention. The Webinar would also give insights on Business benefits/outcome on adopting this approach with streamlined Governance.

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Project Quality Management | Project Quality Control | Edureka

Modern SDLC and QA.pptx

20200429 PMI NYC Meetup Agile Governance Ariel Partners for Distribution

Demystifying agile 1 - slide share

Randall Saenz Aguero - GROUND HANDLING WORKSHOP - PANEL 2: Benefits of standa...

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Qa Lifecycle Colaci.Com

Pooja- CV _IT -

Ghulam mujtaba updated cv

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