Diane Smith is a quality control specialist with over 15 years of experience in quality assurance. She has a strong background in inspection techniques, supplier quality management, and FDA regulations. Some of her responsibilities have included performing gauge studies, validation activities, inspections, and training other employees. She also has experience implementing quality improvement programs that have reduced costs through less rework and better received inventory quality.

1. DIANE SMITH/RYDER dianesith18@comcast.com (978)
618-8642
99 Pine Street, Clinton, MA 01510 Linked-in/Diane Ryder
QUALITY CONTROL SPECIALIST
PROFESSIONAL QUALIFICATIONS
• Attentive and productive quality control specialist with responsibilities in supplier development.
• Strong organizational, technical and leadership skills; while being an effective communicator.
• Dependable, detail oriented, driven, passionate, diligent, flexible, and a quick study professional.
• Working knowledge in Window-based software including Word, Excel, Outlook, and PowerPoint.
• Proficient on CMM, OGP, Optical Clarity System, Comparator, Direct Gaging, Micrometers and
Calipers.
• Implemented a Quality Team specifically for the Engineering Department and assigned team leader role.
• Performing all Gauge R & R, CPK Activities, Validations, Cap Studies, FAI’s and IQ, OQ and PQ
runs.
RECENT PROFESSIONAL DEVELOPMENT
• Lean Manufacturing Certificate, MASSMEP, Worcester, MA 2015
• Metrology, Blueprint Reading and Quality Intensive Training, MWCC, Devens, MA 2015
PROFESSIONAL CERTIFICATIONS
• WHMA/IPC-A-610/620 overview courses, Cogmedix Inc., West Boylston, MA 2014
• IPC DRM-WHA-A Wire Harness Assembly overview course, Cogmedix, West Boylston, MA 2014
• FDA Basic Introduction to Quality System Regulations 21 CFR 820, Cogmedix Inc., Worcester, MA 2014
• FDA Establishment Registration and Device Listing, Cogmedix, Worcester, MA, 2014
• FDA Overview of Regulatory Requirements: Medical Devices, Cogmedix, Worcester, MA, 2014
• FDA How to get your Electronic Product on the U.S. Market, Cogmedix, Worcester, MA, 2014
ACCOMPLISHMENTS
• Revolutionized RII, IMI Dept. updating Inspection methods, 5S and Lean Manufacturing practices.
• Saved 10% of MRB budget by researching and working with supplier challenges.
• Saved company 15% of rework costs through careful inspection and receiving acceptable inventory.
• Nypro Service Award received for suggesting and implementing Engineering Quality Team.
• Davis Engineering Certificate of Achievement for exceling and demonstrating Quality skills.

2. PROFESSIONAL SKILLS
Quality Control Support
• Taught small group training instruction on Laser Based Medical Devices.
• Researched and assisted Quality Director with CAPA’s and Complaint’s.
• Utilized on-line calendar and meeting management software to keep Quality Management/Team schedule.
• Supported a positive environment, created mail merge transition from Excel to Word for achieving goals.
• Telephone and administrative support for group managers, customers and buyers.
Quality Support Skills
• Used Geometric Dimensioning and Tolerance for Incoming Inspection to ensuring Quality.
• Prepared presentations simultaneously for in-house and 0ff-site corporate meetings.
• Collaborated with departmental Managers on weekly postings of Foreclosures.
• Served in liaison role between customer’s issues and supplier decisions.
• Have customer service expertise, skillful in handling irate customers/suppliers with their issues.
• Skilled in distribution of company literature system to sales representatives to increase sales.
EMPLOYMENT HISTORY
• Quality Specialist, CR Sponsor and SCAR Author, Roche Molecular, Marlborough, MA 2015-present
• Quality Control Specialist/Supplier Developer, Cogmedix Inc., Worcester, MA 2013-2015
• Quality Control Specialist, Nypro Inc., Clinton, MA 2006-2013
• Customer Service Specialist, MHDC, Sudbury, MA 2003-2006