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Social Fresh West
Putting the Social
Back into Social
Advertising
Matt Singley, CEO, Singley + Mackie
@mattsingley
@singleymackie
2




    We have the pleasure of working with companies like these (and many others)!
33
4




                                                  Facebook vs. Twitter

    Social Advertising. For
    Pundits have been debating which is
    better (and which will last): Twitter or
    Facebook
    Both now have ever-evolving advertising
    platforms, and both can offer real success
    for an advertiser…or abysmal failure if you
    don’t know what to look for and how to
    measure success
55




     Ads are now more than
     display…they are another
     form of social
     communication.
6




                                                     Goals
    • The one-size-fits-all advertising solution is a thing
      of the past
    • Are you trying to drive clicks, installs, conversation
      or Likes/Followers?
    • In to or out of the platform?
    • What KPIs matter to your boss? If you don’t know
      this, find out before you start.
77




     Figure out where you
     want to go before you try
     to figure out how to get
     there.
8




                                                         Facebook

    What are Facebook ads good for? Base growth (number of Likes),
    long-term campaigns, low cost-of-entry
    What are Facebook ad challenges? Getting people’s attention. It’s a
    saturated channel for advertising.
9




                                                  Twitter

    What are Twitter ads good for?
    Base growth, immediacy of conversations,
    mobile users
    What are Twitter ad challenges?
    Prohibitively expensive for many companies,
    targeting
1010




 Don’t feed the follower
 trolls. Instead, add value to
 your growing community
 through advertising.
1111
1212




 SoccerWithoutLimits.com
1313
1414
1515




$86.15 Spent
1,700 New Likes
$.05 CPA
1616




   People tend to approach
   advertising like checkers,
   but excellent advertising
   is like chess; sometimes
   it’s even defensive.
1717
18




                        A Closer Look: Samsung’s Cantasia
 1. Know your target audience. Look at Facebook Insights and your own
    internal demographic studies. Don’t target “everybody”
 2. Divide and conquer. Make sure you are targeting ads for growth and
    action
 3. Timing is everything. Research the timing of your campaign ads on
    both Facebook and Twitter
 4. Don’t fall asleep at the wheel. Monitor your ad performance daily. If
    something isn’t working, turn it off then figure out why it didn’t perform
19




     A Closer Look: Samsung’s Cantasia
                   What are we trying to
                   accomplish? Introduce a
                   popular South Korean toy
                   franchise to a U.S. audience
                   through gaming
                   Facebook or Twitter
                   Ads? Facebook. Keep people in
                   the channel, track installs and
                   Likes
20




     A Closer Look: Samsung’s Cantasia
        The results? With proper targeting, monitoring
        and “twisting the dials” we drove thousands of
        U.S. based game installs with an average CPI of
        just $0.61
        What can we learn from this?
        • Targeting is everything
        • Don’t be afraid to turn poorly performing
          ads off
        • Kittens and puppies sell
2121
22




     THANK YOU
 Questions or comments about what we have presented,
 or more information about social advertising solutions:

 •   matt.singley@singleymackie.com
 •   twitter.com/mattsingley
 •   twitter.com/singleymackie
 •   facebook.com/singleymackie

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Putting The Social Back in Advertising — Matt Singley (Social Fresh WEST 2012)

  • 1. Social Fresh West Putting the Social Back into Social Advertising Matt Singley, CEO, Singley + Mackie @mattsingley @singleymackie
  • 2. 2 We have the pleasure of working with companies like these (and many others)!
  • 3. 33
  • 4. 4 Facebook vs. Twitter Social Advertising. For Pundits have been debating which is better (and which will last): Twitter or Facebook Both now have ever-evolving advertising platforms, and both can offer real success for an advertiser…or abysmal failure if you don’t know what to look for and how to measure success
  • 5. 55 Ads are now more than display…they are another form of social communication.
  • 6. 6 Goals • The one-size-fits-all advertising solution is a thing of the past • Are you trying to drive clicks, installs, conversation or Likes/Followers? • In to or out of the platform? • What KPIs matter to your boss? If you don’t know this, find out before you start.
  • 7. 77 Figure out where you want to go before you try to figure out how to get there.
  • 8. 8 Facebook What are Facebook ads good for? Base growth (number of Likes), long-term campaigns, low cost-of-entry What are Facebook ad challenges? Getting people’s attention. It’s a saturated channel for advertising.
  • 9. 9 Twitter What are Twitter ads good for? Base growth, immediacy of conversations, mobile users What are Twitter ad challenges? Prohibitively expensive for many companies, targeting
  • 10. 1010 Don’t feed the follower trolls. Instead, add value to your growing community through advertising.
  • 11. 1111
  • 13. 1313
  • 14. 1414
  • 15. 1515 $86.15 Spent 1,700 New Likes $.05 CPA
  • 16. 1616 People tend to approach advertising like checkers, but excellent advertising is like chess; sometimes it’s even defensive.
  • 17. 1717
  • 18. 18 A Closer Look: Samsung’s Cantasia 1. Know your target audience. Look at Facebook Insights and your own internal demographic studies. Don’t target “everybody” 2. Divide and conquer. Make sure you are targeting ads for growth and action 3. Timing is everything. Research the timing of your campaign ads on both Facebook and Twitter 4. Don’t fall asleep at the wheel. Monitor your ad performance daily. If something isn’t working, turn it off then figure out why it didn’t perform
  • 19. 19 A Closer Look: Samsung’s Cantasia What are we trying to accomplish? Introduce a popular South Korean toy franchise to a U.S. audience through gaming Facebook or Twitter Ads? Facebook. Keep people in the channel, track installs and Likes
  • 20. 20 A Closer Look: Samsung’s Cantasia The results? With proper targeting, monitoring and “twisting the dials” we drove thousands of U.S. based game installs with an average CPI of just $0.61 What can we learn from this? • Targeting is everything • Don’t be afraid to turn poorly performing ads off • Kittens and puppies sell
  • 21. 2121
  • 22. 22 THANK YOU Questions or comments about what we have presented, or more information about social advertising solutions: • matt.singley@singleymackie.com • twitter.com/mattsingley • twitter.com/singleymackie • facebook.com/singleymackie

Editor's Notes

  1. Intro Slide – 1 minute
  2. Setup slide: 3 minutes
  3. Buy your competitors keywords (Samsung bough iPhone, Obama bought “Literally”)
  4. Goals and strategy discussion: 3 minutesDiscuss driving outbound vs. installs vs. page likes (and how to combine)
  5. On Goals
  6. Facebook: 3 minutes
  7. Twitter: 3 minutesDisclaimer: not allowed to show screen shots of Twitter dashboardCaution: as Twitter advertising popularity grows we can assume a proportionate decrease in CTR and engagement
  8. Buy your competitors keywords (Samsung bough iPhone, Obama bought “Literally”)
  9. Carlos Tevez
  10. Give away four tickets to the LA Galaxy's season home final on 10/28 against the Seattle Sounders and televised by ESPN
  11. We have very viral items we know fans want, in a quick test on Carlos Tevez jersey.  Basically in a week we went from 300 Likes to over 2000 likes by setting up a Jersey campaign focused exclusively on fans of where Tevez Played.  Facebook recommended we make a .8 - 1.2 CPC, we ended up paying .04 CPC
  12. We have very viral items we know fans want, in a quick test on Carlos Tevez jersey.  Basically in a week we went from 300 Likes to over 2000 likes by setting up a Jersey campaign focused exclusively on fans of where Tevez Played.  Facebook recommended we make a .8 - 1.2 CPC, we ended up paying .04 CPC
  13. Buy your competitors keywords (Samsung bough iPhone, Obama bought “Literally”)
  14. Cantasia challenge and goals: 3 minutes
  15. This ad targets 5,978,300 users:who live in the United States35 years old and youngerwho like #Jewel Quest, zuma blitz, diamond dash, #Bejeweled, #Bejeweled Blitz, bejeweled blitz, bubble island, hotshot or bubble safari