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Purpose: To examine and understand OD diagnosis and
intervention, including
·
data collection methods
·
key organizational and individual change problems, challenges,
opportunities
·
interpersonal, structural, technological, and behavioral
approaches and strategies.
Course Outcomes:
·
Identify and diagnose organizational problems and opportunities
in order to improve performance.
·
Research and identify appropriate interventions, strategies for
implementation, and methods for evaluation to resolve
organizational problems and take advantage of opportunities
Introduction to Case Study Assignments
The case method is not only the most relevant and practical way
to learn managerial skills, it’s exciting and fun. Cases will help
you sharpen your analytical skills, since you must produce
quantitative and qualitative evidence to support your
recommendations.You will learn from rigorous discussion and
controversy....The rewards for these responsibilities are a series
of highly exciting, practically oriented educational experiences
that bring out a wide range of topics and viewpoints.
John S. Hammond,
Learning by the Case Method
, Harvard Business School.
Case studies present an invaluable tool to learn about and hone
knowledge, skills, and abilities necessary for successful
organization development. Specifically, this assignment will
focus on two key OD steps—first, diagnostics, and second
,
intervention and evaluation
—
requiring a theoretical
and
practical understanding of organization change as required in
the text and outside resources.
Read and follow all the Instructions carefully. Keep in mind the
paper must clearly demonstrate your ability to apply what you
have learned about OD diagnostics, intervention and evaluation
in this course to the date. Demonstrate critical thinking. Use
American Psychological Association (APA) format for in-text
citations and the bibliography.
Five pages not including title and references.
Instructions
1 )
Read carefully the Case Study “Leading Change at Saint
Theresa Hospital." (Attached)
2)
Review the meaning and purpose of OD intervention and the
evaluation process
to underscore your understanding.
3)
Identify three key issues/problems and challenges—including
causes—facing Saint Theresa Hospital. Analyze and assess the
case following the steps outlined in the diagnostic process
below
.
Three-step Diagnostic Process:
1.
Identify at least two data collection tools/methods you would
use to best gather information necessary to analyze the case.
These can be interviews, surveys, focus groups, quantitative
data, direct observation, and so forth. What are the advantages
and potential disadvantages of each chosen type of information-
gathering method used in this particular case?
2.
Based on the diagnostic tools/methods you selected, what key
OD findings— problems, challenges, and opportunities- were
identified? You must define at least three key findings.
3.
Next, group challenges, opportunities, and problems according
to the most appropriate diagnostic model (e.g., research OD
systems approach, Four Frames Model, Six-Box Diagnostic
Model, differentiation-and-integration, sociotechnical-systems,
and force-field analysis). Outside research on diagnostic
models will be particularly important to supplement and fill in
the gaps.
4)
Identify specific, appropriate interventions and evaluation
approaches for each category of the issues/problems you have
identified in the Case Study “Leading Change at Saint Theresa
Hospital”.
You are expected to go beyond what is presented in the
required readings by researching outside sources for
information about the intervention strategies and evaluation
processes you select. Be specific about the
a. target and content of the intervention (i.e., problem to be
addressed);
b. challenges you will face implementing the intervention;
c. method of evaluation in each intervention, including the
performance criteria you will use to do the evaluation (i.e., what
you would specifically measure); for example, turnover rates,
job knowledge tests, absenteeism, production standards, or
customer complaints.
5)
Identify and
integrate at least six OD concepts, methods, strategies, or
practices in your analysis.
Use
bold
font to highlight the concepts, methods, strategies, or
practices.
Demonstrate through context and/or endnotes your
understanding of the terms definitions.
6)
Seek and draw from data, information, and at least four
credible, authoritative, relevant outside for a total of at least
eight references.
Your references should show a mix of scholarly and
applied/practical sources..
Cite the required readings and outside research sources within
the paper’s body using APA in-text formatting. Include a
bibliography with complete source information at the end of the
paper.
You are expected to paraphrase, using quotes only when the
source’s verbatim statements uniquely enhance meaning and
understanding. Deductions will be taken when quotes are
overused and found to be unnecessary.
In-text citation (note inclusion of page number):
7)
Determine what significant learning and understanding you
gained from your research and analysis.
To do this, identify and evaluate at least three lessons learned
from your organization change analysis. Describe why these
lessons learned are valuable, and explain how you envision
applying them to your job or career.
8)
Use the headings and subheadings below
. Under each heading or subheading present the appropriate
facts and ideas to describe, make assertions, and explain and
support those assertions. This means using expository writing
style with full sentences and paragraphs to create the paper’s
content. Use examples and cite support sources as outlined
above. Review instructions above to ensure all requirements for
each section are met.
A. Title page [your name, the course name, assignment, the
name of the case study, the date, and instructor’s name]
B. Brief description of OD Diagnosis and Intervention and
evaluation
C. Data Collection Methods
Method 1
Advantages
Potential disadvantages
Method 2
Advantages
Potential disadvantages
Method 3
Advantages
Potential disadvantages
D. Key OD findings (problems, challenges, opportunities, and
issues)
Finding 1
Finding 2
Finding 3
Finding 4
E. OD Diagnostic Models
Model 1: (name, brief description)
- finding/s for which strategy is appropriate and why
Model 2: (name, brief description)
- finding/s for which strategy is appropriate and why
Model 3: [name, brief description]
- finding/s for which strategy is appropriate and why
F. Appropriate Interventions
Intervention 1
- Problem/issue to be addressed
- Expected implementation challenges
- Intervention evaluation method
Intervention 2
- Problem/issue to be addressed
- Expected implementation challenges
- Intervention evaluation method
Intervention 3
- Problem/issue to be addressed
- Expected implementation challenges
- Intervention evaluation method
G. Significant learning
H. Bibliography

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Purpose To examine and understand OD diagnosis and intervention, in.docx

  • 1. Purpose: To examine and understand OD diagnosis and intervention, including · data collection methods · key organizational and individual change problems, challenges, opportunities · interpersonal, structural, technological, and behavioral approaches and strategies. Course Outcomes: · Identify and diagnose organizational problems and opportunities in order to improve performance. · Research and identify appropriate interventions, strategies for implementation, and methods for evaluation to resolve organizational problems and take advantage of opportunities Introduction to Case Study Assignments The case method is not only the most relevant and practical way to learn managerial skills, it’s exciting and fun. Cases will help you sharpen your analytical skills, since you must produce quantitative and qualitative evidence to support your recommendations.You will learn from rigorous discussion and controversy....The rewards for these responsibilities are a series of highly exciting, practically oriented educational experiences that bring out a wide range of topics and viewpoints. John S. Hammond, Learning by the Case Method , Harvard Business School.
  • 2. Case studies present an invaluable tool to learn about and hone knowledge, skills, and abilities necessary for successful organization development. Specifically, this assignment will focus on two key OD steps—first, diagnostics, and second , intervention and evaluation — requiring a theoretical and practical understanding of organization change as required in the text and outside resources. Read and follow all the Instructions carefully. Keep in mind the paper must clearly demonstrate your ability to apply what you have learned about OD diagnostics, intervention and evaluation in this course to the date. Demonstrate critical thinking. Use American Psychological Association (APA) format for in-text citations and the bibliography. Five pages not including title and references. Instructions 1 ) Read carefully the Case Study “Leading Change at Saint Theresa Hospital." (Attached) 2) Review the meaning and purpose of OD intervention and the evaluation process to underscore your understanding. 3) Identify three key issues/problems and challenges—including causes—facing Saint Theresa Hospital. Analyze and assess the case following the steps outlined in the diagnostic process below . Three-step Diagnostic Process: 1. Identify at least two data collection tools/methods you would
  • 3. use to best gather information necessary to analyze the case. These can be interviews, surveys, focus groups, quantitative data, direct observation, and so forth. What are the advantages and potential disadvantages of each chosen type of information- gathering method used in this particular case? 2. Based on the diagnostic tools/methods you selected, what key OD findings— problems, challenges, and opportunities- were identified? You must define at least three key findings. 3. Next, group challenges, opportunities, and problems according to the most appropriate diagnostic model (e.g., research OD systems approach, Four Frames Model, Six-Box Diagnostic Model, differentiation-and-integration, sociotechnical-systems, and force-field analysis). Outside research on diagnostic models will be particularly important to supplement and fill in the gaps. 4) Identify specific, appropriate interventions and evaluation approaches for each category of the issues/problems you have identified in the Case Study “Leading Change at Saint Theresa Hospital”. You are expected to go beyond what is presented in the required readings by researching outside sources for information about the intervention strategies and evaluation processes you select. Be specific about the a. target and content of the intervention (i.e., problem to be addressed); b. challenges you will face implementing the intervention; c. method of evaluation in each intervention, including the performance criteria you will use to do the evaluation (i.e., what you would specifically measure); for example, turnover rates, job knowledge tests, absenteeism, production standards, or customer complaints.
  • 4. 5) Identify and integrate at least six OD concepts, methods, strategies, or practices in your analysis. Use bold font to highlight the concepts, methods, strategies, or practices. Demonstrate through context and/or endnotes your understanding of the terms definitions. 6) Seek and draw from data, information, and at least four credible, authoritative, relevant outside for a total of at least eight references. Your references should show a mix of scholarly and applied/practical sources.. Cite the required readings and outside research sources within the paper’s body using APA in-text formatting. Include a bibliography with complete source information at the end of the paper. You are expected to paraphrase, using quotes only when the source’s verbatim statements uniquely enhance meaning and understanding. Deductions will be taken when quotes are overused and found to be unnecessary. In-text citation (note inclusion of page number): 7) Determine what significant learning and understanding you gained from your research and analysis. To do this, identify and evaluate at least three lessons learned from your organization change analysis. Describe why these lessons learned are valuable, and explain how you envision applying them to your job or career. 8) Use the headings and subheadings below
  • 5. . Under each heading or subheading present the appropriate facts and ideas to describe, make assertions, and explain and support those assertions. This means using expository writing style with full sentences and paragraphs to create the paper’s content. Use examples and cite support sources as outlined above. Review instructions above to ensure all requirements for each section are met. A. Title page [your name, the course name, assignment, the name of the case study, the date, and instructor’s name] B. Brief description of OD Diagnosis and Intervention and evaluation C. Data Collection Methods Method 1 Advantages Potential disadvantages Method 2 Advantages Potential disadvantages Method 3 Advantages Potential disadvantages D. Key OD findings (problems, challenges, opportunities, and issues) Finding 1 Finding 2 Finding 3 Finding 4 E. OD Diagnostic Models Model 1: (name, brief description) - finding/s for which strategy is appropriate and why Model 2: (name, brief description) - finding/s for which strategy is appropriate and why Model 3: [name, brief description] - finding/s for which strategy is appropriate and why F. Appropriate Interventions Intervention 1
  • 6. - Problem/issue to be addressed - Expected implementation challenges - Intervention evaluation method Intervention 2 - Problem/issue to be addressed - Expected implementation challenges - Intervention evaluation method Intervention 3 - Problem/issue to be addressed - Expected implementation challenges - Intervention evaluation method G. Significant learning H. Bibliography