SlideShare a Scribd company logo
Hi, I’m
AmitAmit
Provide legal, secure, family friendly WiFi
Be secure Be family friendly Be legalBe secure
with seperate guest and
business networks
Be family friendly
with state of the art
content filtering
Be legal
operate in line with
best pratice
More on your bottom line
It’s been proven time and time again, people will spendIt s been proven time and time again, people will spend
more time and more money in a venue that offers reliable,
free WiFi.
preferred venues that offered free
guest WiFi 1
78%
HOTEL
would stay longer in a location
that provided WiFi 1
77%
said they are more likely to spend
additional money there 1
63%
Purple WiFi Survey
Grow youry
customer database
You’ll have the ability to profile the data, see who’s really in the venue,
and instantly start collecting email address of your real customers.y g y
“ You can have legendary service and awesome products
but if you don’t build a relationship with your customers,y p y
you can easily lose them.
” - Microsoft
43% 74%
Free marketing tools
We give control back to the venues by allowing them to brand
their own WiFi pages where other WiFi providers control that 43%
used their phones to look
at product reviews and
compare prices while out
shopping a trend that’s
74%
would be happy for
retailers to send a text or
email with promotions
and receive this
their own WiFi pages where other WiFi providers control that
branding - and data collected.
Many companies are also willing to pay for sophisticated email
t d di l tf P l WiFi h t d shopping, a trend that s
known as ‘showrooming’
and receive this
information whilst they
are in store
management and sending platforms. Purple WiFi have created a
tool that allows you to send emails or SMS’ to your customers -
tailored to their demographic and/or behaviour.
https://econsultancy.com/blog/11148-should-retailers-offer-in-store-wi-fi#i.gdlia3111rem0q
S i l di b fiSocial media benefits
Approximately 60% of WiFi users login using Facebook. That’spp y g g
instantly more Likes and posts about your brand/venue. Plus you
are also reaching their friends.
72%of all internet users are now
active on social media72%active on social media
70%of marketers used Facebook
to gain new customers
What is Purple WiFi?
A secure and legally compliant guest WiFi that delivers guest analyticssecu e a d ega y co p a t guest t at de e s guest a a yt cs
and a range of marketing tools
Boost your social profile
and engage with your
customer’s social network
Market to your
customers in
real-time
Understand more
about your customers
and who they are
Secure and legally
compliant guest WiFi
Available in many
different languages
The customer journey summary
Purple WiFi delivers real value to any business providingp y p g
guest WiFi access
Easy log in Accept terms Free WiFi Deliver information Socially engaged Email marketing Increase business
The user log in process
The splash screen can be completely customised
with your branding.
•
•
•
•
Information about the company
Social feeds
Advertising and promotions
Local information
• Company imagery
Splash screen
Splash screen Accept terms
Splash screen Accept terms Give venue a mention
Splash screen Accept terms Give venue a mention Online splash
S i l M di A th ti tiSocial Media Authentication
Information we collect at the time of Authentication
•Gender
•Age demographics
Cit
•Visitors by day, time of day
•Visitor duration
Vi it ’ d t•City
•Visitors by browser type
•Visitors by operating system
•Visitor’s data usage
•New visitors versus repeat visitors
•Footfall information
•Visitors by each social media login method
•Visitor by form log in
•Dwell time
•Social media Likes report
What data is collected and what can you do with it?What data is collected and what can you do with it?
Identify and segment your customers
Profile your customers Visit frequency & behaviour Actionable insights
Purple CustomersPurple Customers
‐200+ restaurants, across 33 countries
‐ Purple Wifi installed in 2012
“Purple WiFi provides all you need and more to grow your business though social media marketing. I would 
recommend Purple WiFi to other Restaurateurs in a heartbeat”  
‐Simon Levy, Tony Roma’s Restaurantsy, y
Case Study Link ‐ http://www.purplewifi.net/restaurant‐case‐study‐tony‐romas/
Purple CustomersPurple Customers
‐ Four Italian restaurants and a bar
Carlo Bragagnini, one of the owners of San Marco Group, said: 
“Th i ll i f P l WiFi h b k i d t di
‐ Located in Aldershot, UK
“The installation of Purple WiFi at our venues has been a key step in understanding our 
customers and improving their overall experience when they visit us. Using the 
analytics available in the Purple Portal, we now know that more than half of our 
visitors are male and a quarter are between the age of 18‐25. This means that we’ve 
been able to tailor our marketing accordingly with offers specific to these 
demographics. We also know a large number of our WiFi users login using Facebook, so 
we’ve been able to increase engagement on our own page and create a strategy to 
market our offers on this social network.”
Purple CustomersPurple Customers
60 shopping malls Shopping mall in Brisbane And, Cairns Airport
Across 4 stores in Auckland CBD Wide Deployment
Resort wide deployment Shopping Mall in Perth
5 locations in Adelaide
AnalyticsAnalytics
Overview
Visitor
Network
Presence
Customer asset management
LocationLocation
Real time reports
Heat mapping
Footfall
Pathways - linear
Pathways - sunburst
MarketingMarketing
Splash page
E-shots
Social posts
Social insights
Visit triggered coupon
Visit triggered coupon Dwell triggered coupon
Visit triggered coupon Dwell triggered coupon Birthday coupon
Visit triggered coupon Dwell triggered coupon Birthday coupon Loyalty coupon
Build an engagement strategyBuild an engagement strategy
Identify and segment your customers
Social engagement
• Promote your business via users’ social media
• First time sign-in ask for a ‘Like’ or ‘Follow’
• Users post a message every time
Manage your social platforms
• You can manage all of your social
networks and do posts directly
from within the Purple Portal
Reward & incentivise
p g y p
Reward & incentivise
Send offers to your customers via automated emails
to encourage spend or repeat visits
Welcome reward
A free drink or discount the first
time a user accesses the WiFi
Loyalty reward
A free drink or discount for a
frequent visitor
Lapsed incentive
A free drink or discount for customers
that have not visited for a while
Track campaigns
The effectiveness of your offers and
incentives can be tracked in the portal
Tiered bandwidth
Thank YouThank You

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Purple presentation slide deck

  • 2. Provide legal, secure, family friendly WiFi Be secure Be family friendly Be legalBe secure with seperate guest and business networks Be family friendly with state of the art content filtering Be legal operate in line with best pratice
  • 3. More on your bottom line It’s been proven time and time again, people will spendIt s been proven time and time again, people will spend more time and more money in a venue that offers reliable, free WiFi. preferred venues that offered free guest WiFi 1 78% HOTEL would stay longer in a location that provided WiFi 1 77% said they are more likely to spend additional money there 1 63% Purple WiFi Survey
  • 4. Grow youry customer database You’ll have the ability to profile the data, see who’s really in the venue, and instantly start collecting email address of your real customers.y g y “ You can have legendary service and awesome products but if you don’t build a relationship with your customers,y p y you can easily lose them. ” - Microsoft
  • 5. 43% 74% Free marketing tools We give control back to the venues by allowing them to brand their own WiFi pages where other WiFi providers control that 43% used their phones to look at product reviews and compare prices while out shopping a trend that’s 74% would be happy for retailers to send a text or email with promotions and receive this their own WiFi pages where other WiFi providers control that branding - and data collected. Many companies are also willing to pay for sophisticated email t d di l tf P l WiFi h t d shopping, a trend that s known as ‘showrooming’ and receive this information whilst they are in store management and sending platforms. Purple WiFi have created a tool that allows you to send emails or SMS’ to your customers - tailored to their demographic and/or behaviour. https://econsultancy.com/blog/11148-should-retailers-offer-in-store-wi-fi#i.gdlia3111rem0q
  • 6. S i l di b fiSocial media benefits Approximately 60% of WiFi users login using Facebook. That’spp y g g instantly more Likes and posts about your brand/venue. Plus you are also reaching their friends. 72%of all internet users are now active on social media72%active on social media 70%of marketers used Facebook to gain new customers
  • 7. What is Purple WiFi? A secure and legally compliant guest WiFi that delivers guest analyticssecu e a d ega y co p a t guest t at de e s guest a a yt cs and a range of marketing tools Boost your social profile and engage with your customer’s social network Market to your customers in real-time Understand more about your customers and who they are Secure and legally compliant guest WiFi Available in many different languages
  • 8. The customer journey summary Purple WiFi delivers real value to any business providingp y p g guest WiFi access Easy log in Accept terms Free WiFi Deliver information Socially engaged Email marketing Increase business
  • 9. The user log in process The splash screen can be completely customised with your branding. • • • • Information about the company Social feeds Advertising and promotions Local information • Company imagery
  • 12. Splash screen Accept terms Give venue a mention
  • 13. Splash screen Accept terms Give venue a mention Online splash
  • 14. S i l M di A th ti tiSocial Media Authentication Information we collect at the time of Authentication •Gender •Age demographics Cit •Visitors by day, time of day •Visitor duration Vi it ’ d t•City •Visitors by browser type •Visitors by operating system •Visitor’s data usage •New visitors versus repeat visitors •Footfall information •Visitors by each social media login method •Visitor by form log in •Dwell time •Social media Likes report
  • 15. What data is collected and what can you do with it?What data is collected and what can you do with it? Identify and segment your customers Profile your customers Visit frequency & behaviour Actionable insights
  • 16. Purple CustomersPurple Customers ‐200+ restaurants, across 33 countries ‐ Purple Wifi installed in 2012 “Purple WiFi provides all you need and more to grow your business though social media marketing. I would  recommend Purple WiFi to other Restaurateurs in a heartbeat”   ‐Simon Levy, Tony Roma’s Restaurantsy, y Case Study Link ‐ http://www.purplewifi.net/restaurant‐case‐study‐tony‐romas/
  • 17. Purple CustomersPurple Customers ‐ Four Italian restaurants and a bar Carlo Bragagnini, one of the owners of San Marco Group, said:  “Th i ll i f P l WiFi h b k i d t di ‐ Located in Aldershot, UK “The installation of Purple WiFi at our venues has been a key step in understanding our  customers and improving their overall experience when they visit us. Using the  analytics available in the Purple Portal, we now know that more than half of our  visitors are male and a quarter are between the age of 18‐25. This means that we’ve  been able to tailor our marketing accordingly with offers specific to these  demographics. We also know a large number of our WiFi users login using Facebook, so  we’ve been able to increase engagement on our own page and create a strategy to  market our offers on this social network.”
  • 18. Purple CustomersPurple Customers 60 shopping malls Shopping mall in Brisbane And, Cairns Airport Across 4 stores in Auckland CBD Wide Deployment Resort wide deployment Shopping Mall in Perth 5 locations in Adelaide
  • 37. Visit triggered coupon Dwell triggered coupon
  • 38. Visit triggered coupon Dwell triggered coupon Birthday coupon
  • 39. Visit triggered coupon Dwell triggered coupon Birthday coupon Loyalty coupon
  • 40. Build an engagement strategyBuild an engagement strategy Identify and segment your customers Social engagement • Promote your business via users’ social media • First time sign-in ask for a ‘Like’ or ‘Follow’ • Users post a message every time Manage your social platforms • You can manage all of your social networks and do posts directly from within the Purple Portal Reward & incentivise p g y p Reward & incentivise Send offers to your customers via automated emails to encourage spend or repeat visits Welcome reward A free drink or discount the first time a user accesses the WiFi Loyalty reward A free drink or discount for a frequent visitor Lapsed incentive A free drink or discount for customers that have not visited for a while Track campaigns The effectiveness of your offers and incentives can be tracked in the portal
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