The document discusses four key organizational communication interventions: networking and collaboration, information systems, suggestion and grievance systems, and conflict resolution. It describes each intervention in 1-2 paragraphs, noting that effective communication is important for organizational success and these interventions can improve information sharing, coordination, and conflict management within an organization.
Communication takes place between at least two persons or more, involving messages delivered, received and reacted to among participants. It is one of the most significant tools in social life and management of organisations. Communication plays a crucial role in organizations by generating and interpreting messages between employees
Communication takes place between at least two persons or more, involving messages delivered, received and reacted to among participants. It is one of the most significant tools in social life and management of organisations. Communication plays a crucial role in organizations by generating and interpreting messages between employees
Organizational Characteristics and Design pptBAPIBISWAS10
Organizational Characteristics, Organizational Design, Characteristics of Organizational Behavior, Organizational Behaviour originated from different Subjects e.g. Psychology, sociology, economics, industrial management
The Role of Collaborative Governance in the Barriers to the Brazilian Digital...dgovs_pucrs
This presentation aims to identify strategies and barriers for the adoption of Digital Governance in the Brazilian Public Administration through the Digital Governance Policy, which is based on access to information, service provision and social participation. Aqualitative exploratory research was conducted through the analysis of the policy and semi-structured interviews with 11 ICT managers from public organizations. The results identified barriers for each Digital Governance strategy, which were classified according to the literature in Structural or Cultural Barriersas well as Individual, Organizational or Strategic. The relationship of the barriers with the lack of proper Collaborative Governance was also verified, showing that Digital Governance initiatives can be either fostered or hindered by Collaborative Governance.
Are you wondering how social media will change your business then check out this whitepaper by IBM about how your business will be effected by social media.
বাংলা কৌতুকের গিগা কালেকশন(নিজে হাসুন অন্যকেও হাসান........হাসতেই থাকুন হাসতেই থাকুন )
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প্রযুক্তির ছোঁয়া জনজীবনকে দিয়েছে আকাশচুম্বি সফলতা, তারই ধারাবাহিকতার জের ধরে আজ জনজীবন হতে চলেছে যান্ত্রিক, প্রানহীন। যান্ত্রিকতার বেড়ানালে চাপা পড়ে ধীরে-ধীরে মানুষের মধ্যে মানষিক অশান্তি বাড়ছে দিনকে-দিন। আর এই মানষিক অশান্তির একমাত্র ঔষধ একচামচ হাসি :D। হাসির নামক এই ঔষদের ক্ষমতা খুব বেশি। শুধুমাত্র হাসি আপনাকে দিতে পারে দুঃখ ও হতাশা থেকে মুক্তি । আমরা একটু হাসি-খুশী, দুশ্চিন্তামুক্ত ও উচ্ছ্বসিত থাকলে অনেক রোগ থেকেই মুক্তি পাওয়া সম্ভব। হাসির রয়েছে হরেক রকমের শারীরিক, মানসিক ও সামাজিক উপকারিতা । বিনা খরচে চেহারা পরির্বতন করার ও সুস্থ থাকার একমাত্র উপায় হলো হাসি .......... তাই জীবনকে ঝরঝরে রাখতে প্রতিদিন এই ঔষধ পান করুন। কি পার্শ্বপ্রতিক্রিয়ার কথা ভাবছেন? ভয় নেই, সম্পূর্ন পার্শ্ব-প্রতিক্রিয়ামুক্ত এ ঔষধ বিনামূল্যে সর্বত্রই পাওয়া যাচ্ছে। বিনা পয়সার জিনিস বলে ভাবছেন? ভয় করবেন না, শুধু একবার মনে করতে চেষ্টা করূন- আমরা বাঙ্গালি জাতী, আর এ জাতীর গৌরব আছে এ ব্যাপারে। বাঙ্গালি বিনাপয়সায় পেলে আলকাতরাও খেতে রাজী।
কিন্তু চাইলেই তো আর হাসা যায় না এর জন্য দরকার হাসির উপকরণ। আর সেই উপকরণ আমি আজ আপনাদের জন্য নিয়ে এসেছি।
Organizational Characteristics and Design pptBAPIBISWAS10
Organizational Characteristics, Organizational Design, Characteristics of Organizational Behavior, Organizational Behaviour originated from different Subjects e.g. Psychology, sociology, economics, industrial management
The Role of Collaborative Governance in the Barriers to the Brazilian Digital...dgovs_pucrs
This presentation aims to identify strategies and barriers for the adoption of Digital Governance in the Brazilian Public Administration through the Digital Governance Policy, which is based on access to information, service provision and social participation. Aqualitative exploratory research was conducted through the analysis of the policy and semi-structured interviews with 11 ICT managers from public organizations. The results identified barriers for each Digital Governance strategy, which were classified according to the literature in Structural or Cultural Barriersas well as Individual, Organizational or Strategic. The relationship of the barriers with the lack of proper Collaborative Governance was also verified, showing that Digital Governance initiatives can be either fostered or hindered by Collaborative Governance.
Are you wondering how social media will change your business then check out this whitepaper by IBM about how your business will be effected by social media.
বাংলা কৌতুকের গিগা কালেকশন(নিজে হাসুন অন্যকেও হাসান........হাসতেই থাকুন হাসতেই থাকুন )
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প্রযুক্তির ছোঁয়া জনজীবনকে দিয়েছে আকাশচুম্বি সফলতা, তারই ধারাবাহিকতার জের ধরে আজ জনজীবন হতে চলেছে যান্ত্রিক, প্রানহীন। যান্ত্রিকতার বেড়ানালে চাপা পড়ে ধীরে-ধীরে মানুষের মধ্যে মানষিক অশান্তি বাড়ছে দিনকে-দিন। আর এই মানষিক অশান্তির একমাত্র ঔষধ একচামচ হাসি :D। হাসির নামক এই ঔষদের ক্ষমতা খুব বেশি। শুধুমাত্র হাসি আপনাকে দিতে পারে দুঃখ ও হতাশা থেকে মুক্তি । আমরা একটু হাসি-খুশী, দুশ্চিন্তামুক্ত ও উচ্ছ্বসিত থাকলে অনেক রোগ থেকেই মুক্তি পাওয়া সম্ভব। হাসির রয়েছে হরেক রকমের শারীরিক, মানসিক ও সামাজিক উপকারিতা । বিনা খরচে চেহারা পরির্বতন করার ও সুস্থ থাকার একমাত্র উপায় হলো হাসি .......... তাই জীবনকে ঝরঝরে রাখতে প্রতিদিন এই ঔষধ পান করুন। কি পার্শ্বপ্রতিক্রিয়ার কথা ভাবছেন? ভয় নেই, সম্পূর্ন পার্শ্ব-প্রতিক্রিয়ামুক্ত এ ঔষধ বিনামূল্যে সর্বত্রই পাওয়া যাচ্ছে। বিনা পয়সার জিনিস বলে ভাবছেন? ভয় করবেন না, শুধু একবার মনে করতে চেষ্টা করূন- আমরা বাঙ্গালি জাতী, আর এ জাতীর গৌরব আছে এ ব্যাপারে। বাঙ্গালি বিনাপয়সায় পেলে আলকাতরাও খেতে রাজী।
কিন্তু চাইলেই তো আর হাসা যায় না এর জন্য দরকার হাসির উপকরণ। আর সেই উপকরণ আমি আজ আপনাদের জন্য নিয়ে এসেছি।
"How do Professional Record Standards Support Timely Communication & Information Flows for all Participants in Health & Social Care"? Gurminder khamba (Clinical Lead for Secondary Care, HSCIC) discusses this question at the Healthcare Efficiency Through Technology Expo 2013.
Netta Hollings (Programme Manager - Mental Health and Community Care) discusses how you can get the most out of the Maternity Services Data Set (MSDS) and the Child Health Data Sets.
The data sets provide comparative, mother and child-centric data that will be used to improve clinical quality and service efficiency; and to commission services in a way that improves health and reduce inequalities.
Presentation given relating to the HSCIC report 'Focus on the health and care of young people June 2015' by Kate Croft, HSCIC Head of Statistical Response Unit. This took place at the Health+Care event at London's ExCel, on Thursday 25 June 2015.
Strategic Governance : A [Disruptive] Framework for Enterprise Learning Solut...Heather L. Hutchens, MBA
Even within small organizations, learning leaders often struggle with balancing diverse, competing, wants and needs, with maintaining secure and well-managed solutions. This session outlined key concepts, best practices, and provided a practical toolkit for maintaining compliance while achieving your highest organizational goals. No matter your role, you can manage governance like a boss!
How we start our strategic partnership with clients? We usually run a HR due diligence project. Have a look at it and do not hesitate to contact me about details.
www.humanvalue.eu
In this article, we will delve deep into seven essential tips for enhancing your business’s internal communication system: 1. Embrace Digital Tools and Platforms 2. Foster an Open and Inclusive Culture 3. Develop Clear Communication Channels 4. Implement Regular Training and Workshops 5. Leverage Visual Communication
A social business is an organization whose culture and systems encourage networks of people to create business value. Social businesses connect individuals, so they can rapidly share information, knowledge and ideas by having conversations and publishing informal content. They analyze social content from multiple channels and sources, in addition to structured data, to gain insights from both external and internal stakeholders. When those things happen, innovation and business execution rates increase, better decisions are made, and customers and employees are more engaged and satisfied. Social businesses enjoy lower operating costs, faster speed-to-market, improved customer and employee engagement, and increased profitability.
Organisational development and its techniquesPrarthana Joshi
It includes what is organizational development and various techniques. Its also includes a case study on organizational development in TCS organisation.
SASUG April - Building Social Networks and the Social JourneyDavid Broussard
A review of what an Enterprise Social Network is, why we needs them, and how to embark on a Social Journey that will actually get you to your desired destination.
Assessment of Neural Network and Goal Programming on Cross Cultural ManagementYogeshIJTSRD
For achieving success in a global arena cross cultural training should be provided to employees to settle down between the global business environment and culture as one of the factors contributing to economic success, revenue generation, surplus booking, goodwill enhancement, market fame and many more. More the revenue, more the profit booking leads to rise company’s goodwill and builds customers faith as well as provides employee satisfaction which motivates employees to be more productive, more efficient, more energetic, more enthusiastic, and never let employees to get stressed from their work.AI ANN and goal programming is being used a method to find something fruitful to mitigate cross cultural issues in an organization. Shefali G | Dr. Rajesh Singh "Assessment of Neural Network and Goal Programming on Cross Cultural Management" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-4 , June 2021, URL: https://www.ijtsrd.compapers/ijtsrd41217.pdf Paper URL: https://www.ijtsrd.comcomputer-science/computer-network/41217/assessment-of-neural-network-and-goal-programming-on-cross-cultural-management/shefali-g
covers OD Objectives ,strategy and OD Interventions( covering all the models of Interventions) , Organisational change( Types of Change; Process of change, Models, Change agent
2. Diversity means differences; differences in
employees' ethnic, cultural, and religious
backgrounds; education; values; attitudes; and
gender. A diverse workforce enhances creative
output because people are able to contribute from
their varied experiences.
3. A diversity commitment is especially important
when dealing with international markets because
it prepares an organization to better understand
and serve its customers' needs.
4. TABLE 5—12 ORGANIZATIONAL DESIGN AND
DEVELOPMENT INTERVENTIONS
COMPONENT OF THE HPT MODEL
• Strategic Planning and Management
(Vision, Mission)
• Environmental Scanning
• Globalization
• Benchmarking
• Reengineering, Realignment, Restructuring
• Team-building Strategies
• Problem Solving and Decision Making
• Culture and Diversity
• Ethics
• Spirituality in the Workplace
6. Standards are cultural. They vary among
countries, companies, incidents, and situations.
Ethical standards provide a basis for exercising
judgment in day-to-day business operations.
7. They support and help define the culture of an
organization. Successful implementation of
ethical standards requires that they be applied to
every person within a group or organization, as
wells outside individuals or groups that do
business with the organization.
8. TABLE 5—12 ORGANIZATIONAL DESIGN AND
DEVELOPMENT INTERVENTIONS
COMPONENT OF THE HPT MODEL
• Strategic Planning and Management
(Vision, Mission)
• Environmental Scanning
• Globalization
• Benchmarking
• Reengineering, Realignment, Restructuring
• Team-building Strategies
• Problem Solving and Decision Making
• Culture and Diversity
• Ethics
• Spirituality in the Workplace
9. Spirituality in the Workplace
Work can be not only a place where we go to do a
specific job, but also a place where we can
experience and express our soul and spirit.
Spirituality in the workplace encourages
organizations to recognize people's needs and to
promote their involvement.
10. Many companies are finally beginning to realize
that their employees come to work with a full
range of needs and desires, all of which affect the
quality of employee efforts and therefore
organizational success.
11. Federal Express and Southwest Airlines are two
companies integrating workplace spirituality as a
performance intervention.
12. Soul Committees," where employees meet
regularly to share experiences and provide mutual
support, and "Spirit Awards," which honor
employees who practice and encourage creativity,
are forms of spirituality practiced in the
workplace. "
13. The benefits are many: improved
communications, increased creativity, enhance
partnerships, greater self-respect, deepened
respect for others, and higher morale all emanate
from spirituality in the workplace.
14. In today's marketplace, organizations that wish to
remain competitive must re-examine and
restructure their operations and implement the
changes necessary to ensure continued efficiency
and effectiveness.
15. Employee satisfaction, contribution, and
ownership are key ingredients to the success of
any organization. When consideration for people
and the individual pursuit of excellence becomes
the standard, organizational excellence blossoms.
17. Although the word communication has many
meanings, it is defined here is a transfer of
meaning between sender and receiver.
18. The sender has an idea that is put into a letter,
memo, or conversation so that it can be sent. The
transmitted idea is then received, whereupon the
receiver interprets the message. The receiver then
provides feedback.
19. More broadly, communication is a process
through which people, acting together, create,
sustain, and manage meanings through the use of
verbal and non—verbal signs and symbols within
a particular context
20. An organization's success depends on the
effectiveness of its people working together,
supporting common goals and understanding
critical issues, all of which is dependent on
effective communication.
21. Gibson and Hodgetts define organizational
communication as "the transfer of information
and knowledge among organizational members
for the purpose of achieving organizational
efficiency and effectiveness."
22. This session examines the impact of four
organizational communication interventions on
employee behavior: networking and
collaboration, information systems, suggestion
and grievance systems, and conflict resolution
(see Table 5-13).
ORGANIZATIONAL COMMUNICATION
TABLE 5—13
INTERVENTIONS COMPONENT OF
THE HPT MODEL
• Networking and Collaboration
• Information Systems
• Suggestion and Grievance Systems
• Conflict Resolution
23. TABLE 5—13
ORGANIZATIONAL COMMUNICATION
INTERVENTIONS COMPONENT OF
THE HPT MODEL
• Networking and Collaboration
• Information Systems
• Suggestion and Grievance Systems
• Conflict Resolution
25. They are defined channels within an organization
that expedite the time transmission of messages to
their intended receivers. Defined network
channels add predictability to an organization by
directing the access of information.
26. Communication networks facilitate the
dissemination and collection of information, the
coordination of work effort, and the achievement
of goals. Many smaller networks exist within the
larger organizational networking system.
27. For example, there are personal and individual
networks, and there are departmental networks.
Researchers have studied network structures,
formal and informal networks, communication
roles of networks, descriptive properties, and
network analysis.
28. Collaboration is cooperating in the
communication process by working together for
an improved quality of work life. The
organizational culture has a dramatic impact on
how people communicate.
29. Communication patterns should be matched to the
organizational culture because each reinforces the
other.
Positive organizational communication exists in
the collaborative setting; a competitive setting
often fosters negative organizational
communication.
30. TABLE 5—13
ORGANIZATIONAL COMMUNICATION
INTERVENTIONS COMPONENT OF
THE HPT MODEL
• Networking and Collaboration
• Information Systems
• Suggestion and Grievance Systems
• Conflict Resolution
31. Information Systems
Information systems refer to the various manual
or automated communication mechanisms within
an organization that store, process, disseminate
and sometimes even analyze information for those
who need it.
32. Computer hardware, networks, and software are
most commonly associated with this
communication mechanism. Their increased use
over the past decade is due to the fact that, if used
correctly, information systems offer many
advantages over other organizational
communication devices.
34. The introduction of information systems as an
organizational communication mechanism carries
with it many implementation considerations.
35. Security. Sensitive information made available
by and transmitted through information systems
must be protected with passwords, encryption,
firewalls, and antivirus protection.
36. Integration. Information systems should ideally
be integrated. However, when this is not
possible, consideration should be given to making
the various systems, as much as possible,
compatible with other departments as well as with
suppliers and customers.
37. Consistency. An important consideration,
especially in nonintegrated systems, is
maintaining consistency to avoid the use of
inaccurate or out-of-date information.
38. Policies. Consideration must be given to ensure
that information systems are used in a manner
compliant with company policies, code of ethics,
and governmental regulations.
39. Ease-of-use in training. Information systems
bring with them new and sometimes more
complicated methods of use and thus require
development of user-friendly interfaces and, when
necessary, the appropriate training on their use.
40. Dehumanization. Finally, information systems
should only be used as an organizational
communication instrument when face-to-face
communication is not possible or necessary.
Examples where information systems, in
isolation, are not advisable include employee
terminations, diversity or safety training, and
labor relations.
41. TABLE 5—13
ORGANIZATIONAL COMMUNICATION
INTERVENTIONS COMPONENT OF
THE HPT MODEL
• Networking and Collaboration
• Information Systems
• Suggestion and Grievance Systems
• Conflict Resolution
42. Suggestion and Grievance Systems
Communication is at the heart of all employee
involvement efforts.
43. Companies that support employee involvement
strategies allow workers more responsibility and
accountability for preparing products or offering
services. A suggestion system is one of the
employee's involvement strategies.
44. Others are empowerment efforts, ownership and
the firm, and total quality management. With a
suggestion box format, people are encouraged to
participate. Identity is anonymous until he
suggestion is implemented and an award is
presented.
45. The Consolidated Edison Company of New York,
for example, requested that employees who work
directly with customers suggest ways to improve
service. Ideas earned $50 and a write-up in the
company newsletter. This public recognition for
a winning entry can boost self-esteem.
46. Grievance systems,
on the other hand,
provide a mechanism
for the employee or
union to dispute a
decision that is
believed to be in
violation of the
contract.
47. Grievances have several causes, with the primary
being a misunderstanding or misinterpretation.
Whatever the cause, grievances are organizational
communication issues.
48. TABLE 5—13
ORGANIZATIONAL COMMUNICATION
INTERVENTIONS COMPONENT OF
THE HPT MODEL
• Networking and Collaboration
• Information Systems
• Suggestion and Grievance Systems
• Conflict Resolution
50. Conflict may be caused by either
miscommunication or a lack of communication.
However, the conflict can only be resolved
through open, honest, direct communication
channels.
51. The U.S. Postal Service has established a variety
of conflict resolution programs to address
violence-prone employees. Other organizations
are similarly engaging their employees in a
variety of conflict resolution programs
52. Because the goal of conflict resolution should be
to resolve, rather than win, communication should
be neither hostile nor negative. It should be clear,
direct, and as open as possible.
54. In the end, be sure to evaluate the solution by
asking if everyone is satisfied with the outcome.
If the problem remains unsolved, decide on the
reason. Perhaps the wrong problem was
discussed.
55. If so, reconsider possible solutions. Perhaps the
solution was inadequately implemented. If so,
rethink the plan to carry out the solution. And
finally, if conflict cannot be avoided, minimize
the negative effects of hurt feelings, anger,
resentment, grudges, and blame.