#NAFNext2014
Providing Students a Quality Internship:
Keys to Success
ERICH DE LA FUENTE
 Chief Executive Officer – EDF Communications
 NAF National Advisory Board Member
 Alumni Leadership Council Chair
 Advisory Board Leadership Council
 Miami-Dade County Academy of Hospitality and Tourism
Advisory Board Member
 NAF NEXT Alumni Award 2012
 Graduate of 1989 NAF Academy
WHO WE ARE
#NAFNext2014
KIT BECNEL
 AOIT Director - Carencro High School 10 Years, Lafayette, LA
 NAF Advisory Board Leadership Council 3 years
 (Academic Support Officer 2 Years)
 NAF Network Leadership Council 2 Years
 Janet Linton Award 2010
 NAF Distinguished Academy 2009
 Distinguished NAF Design Studio 2009
 Aldo Papone Award 2007
WHO WE ARE
#NAFNext2014
Carencro High School
 Student body 1096 (Comprehensive High School)
 Title I – (62%) Free and Reduced Lunch
 56% Non-White / 44% White
 48% Female / 52% Male
 Students with disabilities 17%
Academy of Information Technology
 Student body 156 (Four year curriculum)
 Title I – (62%) Free and Reduced Lunch
 38% Non-White / 62% White
 35% Female / 65% Male
 Students with disabilities 2%
DEMOGRAPHICS
#NAFNext2014
 Internships are part of a continuum of work-based learning
 Internships are compensated
 Internships address education equity
 Internships are based on identified youth interests and learning
objectives
 Internship experiences align with academic learning
 Internships produce valuable work that furthers employers’
organizational goals
 All participants are prepared for and reflect upon internship
experiences
 Systems are in place to support internship participants throughout the
experience
 Internships are assessed against identified youth interests and learning
objectives
 Internships occur in safe and supportive environments
NAF GOLD STANDARDS
#NAFNext2014
 100% success rate in achieving compensated internships since
the year of inception 2004 including 504 and special education
students
 Internship program takes place during the 1st five weeks of
the summer break between the junior and senior year of high
school
 Average summer internship class: 25 – 33
 33% of interns are asked to continue their internship
AOIT INTERNSHIPS
#NAFNext2014
Students
Curriculum Preparation
 Is your curriculum in line with
local business/industry needs?
 Be flexible-meet the academic
standards/outcomes but flexibility
in the curriculum is needed
 Ensure students’ skill sets are
useful in the workforce and meet
the local community’s needs
 Century 21st and soft skills are
integral
PREPARATION
Director
Assessment Meeting
 Reach out to your local businesses
to find out what are their
workforce needs
 Let them know your program is
interested in helping fill those
needs
 Make them a stakeholder in their
future workforce
 Let them know about the
internship program but don’t hard
sell it
#NAFNext2014
BUSINESSES
 Identify areas in your company where intern can contribute to
the business while obtaining a valuable experience
 Task a company executive to serve as your internship liaison to
the local academies in your areas
 Conduct a meeting with Academy Director(s) and/or Advisory
Board Members from which you are planning to hire interns
PREPARATION
#NAFNext2014
Students
Pre-Internship Assessment
 Meet with students individually
as they fill out their own self
assessments
 Discuss the internship and ask is
it in line with their career path
 Create an action plan with
director
 Evaluate and use this assessment
in placement studying their
career path with possible or
currently established internships
ASSESSMENT
Director
Managing Expectations
 The director and a community
business partner meet with
interested sponsors
 A clear picture of what the
business expects from the intern
and what the intern expects from
the business is formed
 This step is an essential part of a
long term partnership
#NAFNext2014
BUSINESSES
 Convey clear expectations of what the company expects from
the intern and what the programs expect the students to gain
from the internship experience
 Develop a detailed job description for interns including job
performance evaluation metrics; highlight necessary skills for
the job and salary expectations
 Ensure that job description is posted on the company’s
website and communicated appropriately to the academies;
also provide company’s policies and regulations
ASSESSMENT
#NAFNext2014
Students
Internship Prep
 Internships require preparation on
both the student and parent’s
part
 Set expectations now. Hold
mandatory meetings (7 months
and 6 weeks prior) to internship
 Fill out necessary paperwork early
 Hard deadlines
 Internships are SERIOUS business
RIGHT MIND SET
Director
Internship Recruitment
 Now that you have begun to
establish a relationship with local
businesses, reconnect with them
in 6 months
 Emphasize that they are the
driving force in the community
and if they want quality workers,
then participation in education is
a must
 The internship program is a way
for them to gauge strengths and
weaknesses of the future
workforce
#NAFNext2014
BUSINESSES
 Understand that the private-public sector partnership is
essential to NAF’s success: good education and work
experience will lead to a higher quality work force
 Think of interns as potential future employees at your company
 Give interns opportunity to learn and grow
 Hold interns accountable for their responsibilities
 Internships are a practical and cost-effective way to evaluate a potential
employee
 This is an opportunity to establish a long-standing win-win
relationship with the academies in your area
RIGHT MIND SET
Students
Faculty Input
 Director meets with other faculty
members to begin placing
students with internships
according to skills sets
 Students must have the correct
skills as well as the necessary soft
skills in order to be successful in
their position
 A good match is a HUGE KEY to a
successful internship experience
for both the intern and provider
MATCHING STUDENTS AND BUSINESSES
Director
Community Partner / AB
 Community partners can assist at
this phase in the placement
process
 They will offer great insight as to
the state of modern business
practices, workplace culture,
expectations, etiquette and
necessary skill sets
 Send 2 – 3 prospective interns to
interview
#NAFNext2014
Attempt to place interns based on:
 Student interest
 Student strengths in particular academy themed areas
 Special needs of students/collaboration with Special Education
Facilitator
 Internship provider attitudes and expectations
 Job description of internship provider
MATCHING STUDENTS AND BUSINESSES
#NAFNext2014
BUSINESSES
 Set up formal review process of all CVs provided to select the
best candidates based on the skills required for the position
 Manage the process as you would do for candidates applying for
a regular position
 Have at least one other company executive (preferably from the
division intern will work) interview the intern candidate
 Upon obtaining feedback from your team, conduct personal
interviews of the top candidates and select the best candidate(s)
MATCHING STUDENTS AND BUSINESSES
#NAFNext2014
Students
Spring Meeting
(4-6 Weeks Prior)
 Parents and students must attend
a mandatory meeting in the spring
 This meeting covers the school
policies, paperwork, curriculum,
grading, etc.
 It also helps the parents with what
is expected of them through the
duration of the internship
PRIOR TO INTERNSHIP
Director
Last minute details
 At this point, the sponsoring
businesses should be 100% on
board
 Businesses should know what to
expect from their intern and what
the intern should expect from
them
 Any last minute details can be
addressed during this time
#NAFNext2014
BUSINESSES
 Either you or direct supervisor overseeing the interns’ work
should communicate with the intern to establish:
 Starting date
 Review job descriptions and responsibilities
 Appropriate work attire
 Compensation procedures
 Job performance evaluation tools and metrics
PRIOR TO INTERNSHIP
#NAFNext2014
Students
Student Engagement
 Students report back to the
director daily via online blogs
 It is important for the director and
faculty to watch for changes in
posts that would indicate a
negative experience or workplace
situation
 Students document their work
DURING THE INTERNSHIP
Director
Business Engagement
 The director and faculty visit with
the internship providers and
interns every other week
 The key –partnership interaction
between the academy and the
businesses is crucial for this
partnership to succeed in the
future
#NAFNext2014
Academy faculty visit both the intern and work supervisor bi-
weekly
Initial visits allow for clarification of work supervisor duties
Individual conversations with both the intern and work
supervisor allows each to speak frankly about the internship
Special visits occur when the work supervisor reports a
problem or when we discover issues on the job
Academy faculty counsels with the intern for as long or as
many times as it takes to have a positive experience
Consider a special education specialist as an internship
coordinator or provide a special task force to assist with
special needs
DURING THE INTERNSHIP
BUSINESSES
 Assign tasks to the intern as you would any other junior
executive so he/she can learn the most from the work
experience
 Have intern participate in meetings and accompany you to
events so he/she can experience the corporate world
atmosphere
 Establish a reporting mechanism with the intern to provide
guidance as well as constructive feedback
 Conduct regular meetings with the Academy Director to
ensure all is going well
DURING THE INTERNSHIP
#NAFNext2014
Students
Post Follow-up
 Final Report - Students provide a
final MLA report of their work
experience including what they
learned, research about the
company, the challenges,
successes and failures
 Student reflection on their
workforce experience
AFTER THE INTERNSHIP
Director
Post Follow-up
 Internship providers are
acknowledged and thanked during
the internship closing ceremony
 The goal is for businesses to
continue to be actively engaged
partners supporting the academy
during the year
 Develop relationships instead of a
once-a-year source for internship
money
 Ultimately, these partnerships will
grow beyond just internships
#NAFNext2014
BUSINESSES
 Conduct a full evaluation of the intern’s job performance
 Praise all positive aspects of his/her work
 Provide constructive feedback on areas that need
improvement and provide suggestion
 Hold final meeting with Academy Director to provide full
evaluation and provide recommendation
 Get involved in your local academy in order to:
 Have better understanding of the program
 Select students with necessary skills for your company
 Give back to the community and positively impact students’
future
AFTER THE INTERNSHIP
#NAFNext2014
Documents and Other Resources:
http://www.tinyurl.com/WBL-Carencro
RESOURCES & SUPPORTING DOCUMENTS
Kit Becnel: kitbecnel@yahoo.com
Erich de la Fuente: erich@edfpr.com
THANK YOU

Providing Students a Quality Internship - Keys to Success

  • 1.
    #NAFNext2014 Providing Students aQuality Internship: Keys to Success
  • 2.
    ERICH DE LAFUENTE  Chief Executive Officer – EDF Communications  NAF National Advisory Board Member  Alumni Leadership Council Chair  Advisory Board Leadership Council  Miami-Dade County Academy of Hospitality and Tourism Advisory Board Member  NAF NEXT Alumni Award 2012  Graduate of 1989 NAF Academy WHO WE ARE #NAFNext2014
  • 3.
    KIT BECNEL  AOITDirector - Carencro High School 10 Years, Lafayette, LA  NAF Advisory Board Leadership Council 3 years  (Academic Support Officer 2 Years)  NAF Network Leadership Council 2 Years  Janet Linton Award 2010  NAF Distinguished Academy 2009  Distinguished NAF Design Studio 2009  Aldo Papone Award 2007 WHO WE ARE #NAFNext2014
  • 4.
    Carencro High School Student body 1096 (Comprehensive High School)  Title I – (62%) Free and Reduced Lunch  56% Non-White / 44% White  48% Female / 52% Male  Students with disabilities 17% Academy of Information Technology  Student body 156 (Four year curriculum)  Title I – (62%) Free and Reduced Lunch  38% Non-White / 62% White  35% Female / 65% Male  Students with disabilities 2% DEMOGRAPHICS #NAFNext2014
  • 5.
     Internships arepart of a continuum of work-based learning  Internships are compensated  Internships address education equity  Internships are based on identified youth interests and learning objectives  Internship experiences align with academic learning  Internships produce valuable work that furthers employers’ organizational goals  All participants are prepared for and reflect upon internship experiences  Systems are in place to support internship participants throughout the experience  Internships are assessed against identified youth interests and learning objectives  Internships occur in safe and supportive environments NAF GOLD STANDARDS #NAFNext2014
  • 6.
     100% successrate in achieving compensated internships since the year of inception 2004 including 504 and special education students  Internship program takes place during the 1st five weeks of the summer break between the junior and senior year of high school  Average summer internship class: 25 – 33  33% of interns are asked to continue their internship AOIT INTERNSHIPS #NAFNext2014
  • 7.
    Students Curriculum Preparation  Isyour curriculum in line with local business/industry needs?  Be flexible-meet the academic standards/outcomes but flexibility in the curriculum is needed  Ensure students’ skill sets are useful in the workforce and meet the local community’s needs  Century 21st and soft skills are integral PREPARATION Director Assessment Meeting  Reach out to your local businesses to find out what are their workforce needs  Let them know your program is interested in helping fill those needs  Make them a stakeholder in their future workforce  Let them know about the internship program but don’t hard sell it #NAFNext2014
  • 8.
    BUSINESSES  Identify areasin your company where intern can contribute to the business while obtaining a valuable experience  Task a company executive to serve as your internship liaison to the local academies in your areas  Conduct a meeting with Academy Director(s) and/or Advisory Board Members from which you are planning to hire interns PREPARATION #NAFNext2014
  • 9.
    Students Pre-Internship Assessment  Meetwith students individually as they fill out their own self assessments  Discuss the internship and ask is it in line with their career path  Create an action plan with director  Evaluate and use this assessment in placement studying their career path with possible or currently established internships ASSESSMENT Director Managing Expectations  The director and a community business partner meet with interested sponsors  A clear picture of what the business expects from the intern and what the intern expects from the business is formed  This step is an essential part of a long term partnership #NAFNext2014
  • 10.
    BUSINESSES  Convey clearexpectations of what the company expects from the intern and what the programs expect the students to gain from the internship experience  Develop a detailed job description for interns including job performance evaluation metrics; highlight necessary skills for the job and salary expectations  Ensure that job description is posted on the company’s website and communicated appropriately to the academies; also provide company’s policies and regulations ASSESSMENT #NAFNext2014
  • 11.
    Students Internship Prep  Internshipsrequire preparation on both the student and parent’s part  Set expectations now. Hold mandatory meetings (7 months and 6 weeks prior) to internship  Fill out necessary paperwork early  Hard deadlines  Internships are SERIOUS business RIGHT MIND SET Director Internship Recruitment  Now that you have begun to establish a relationship with local businesses, reconnect with them in 6 months  Emphasize that they are the driving force in the community and if they want quality workers, then participation in education is a must  The internship program is a way for them to gauge strengths and weaknesses of the future workforce #NAFNext2014
  • 12.
    BUSINESSES  Understand thatthe private-public sector partnership is essential to NAF’s success: good education and work experience will lead to a higher quality work force  Think of interns as potential future employees at your company  Give interns opportunity to learn and grow  Hold interns accountable for their responsibilities  Internships are a practical and cost-effective way to evaluate a potential employee  This is an opportunity to establish a long-standing win-win relationship with the academies in your area RIGHT MIND SET
  • 13.
    Students Faculty Input  Directormeets with other faculty members to begin placing students with internships according to skills sets  Students must have the correct skills as well as the necessary soft skills in order to be successful in their position  A good match is a HUGE KEY to a successful internship experience for both the intern and provider MATCHING STUDENTS AND BUSINESSES Director Community Partner / AB  Community partners can assist at this phase in the placement process  They will offer great insight as to the state of modern business practices, workplace culture, expectations, etiquette and necessary skill sets  Send 2 – 3 prospective interns to interview #NAFNext2014
  • 14.
    Attempt to placeinterns based on:  Student interest  Student strengths in particular academy themed areas  Special needs of students/collaboration with Special Education Facilitator  Internship provider attitudes and expectations  Job description of internship provider MATCHING STUDENTS AND BUSINESSES #NAFNext2014
  • 15.
    BUSINESSES  Set upformal review process of all CVs provided to select the best candidates based on the skills required for the position  Manage the process as you would do for candidates applying for a regular position  Have at least one other company executive (preferably from the division intern will work) interview the intern candidate  Upon obtaining feedback from your team, conduct personal interviews of the top candidates and select the best candidate(s) MATCHING STUDENTS AND BUSINESSES #NAFNext2014
  • 16.
    Students Spring Meeting (4-6 WeeksPrior)  Parents and students must attend a mandatory meeting in the spring  This meeting covers the school policies, paperwork, curriculum, grading, etc.  It also helps the parents with what is expected of them through the duration of the internship PRIOR TO INTERNSHIP Director Last minute details  At this point, the sponsoring businesses should be 100% on board  Businesses should know what to expect from their intern and what the intern should expect from them  Any last minute details can be addressed during this time #NAFNext2014
  • 17.
    BUSINESSES  Either youor direct supervisor overseeing the interns’ work should communicate with the intern to establish:  Starting date  Review job descriptions and responsibilities  Appropriate work attire  Compensation procedures  Job performance evaluation tools and metrics PRIOR TO INTERNSHIP #NAFNext2014
  • 18.
    Students Student Engagement  Studentsreport back to the director daily via online blogs  It is important for the director and faculty to watch for changes in posts that would indicate a negative experience or workplace situation  Students document their work DURING THE INTERNSHIP Director Business Engagement  The director and faculty visit with the internship providers and interns every other week  The key –partnership interaction between the academy and the businesses is crucial for this partnership to succeed in the future #NAFNext2014
  • 19.
    Academy faculty visitboth the intern and work supervisor bi- weekly Initial visits allow for clarification of work supervisor duties Individual conversations with both the intern and work supervisor allows each to speak frankly about the internship Special visits occur when the work supervisor reports a problem or when we discover issues on the job Academy faculty counsels with the intern for as long or as many times as it takes to have a positive experience Consider a special education specialist as an internship coordinator or provide a special task force to assist with special needs DURING THE INTERNSHIP
  • 20.
    BUSINESSES  Assign tasksto the intern as you would any other junior executive so he/she can learn the most from the work experience  Have intern participate in meetings and accompany you to events so he/she can experience the corporate world atmosphere  Establish a reporting mechanism with the intern to provide guidance as well as constructive feedback  Conduct regular meetings with the Academy Director to ensure all is going well DURING THE INTERNSHIP #NAFNext2014
  • 21.
    Students Post Follow-up  FinalReport - Students provide a final MLA report of their work experience including what they learned, research about the company, the challenges, successes and failures  Student reflection on their workforce experience AFTER THE INTERNSHIP Director Post Follow-up  Internship providers are acknowledged and thanked during the internship closing ceremony  The goal is for businesses to continue to be actively engaged partners supporting the academy during the year  Develop relationships instead of a once-a-year source for internship money  Ultimately, these partnerships will grow beyond just internships #NAFNext2014
  • 22.
    BUSINESSES  Conduct afull evaluation of the intern’s job performance  Praise all positive aspects of his/her work  Provide constructive feedback on areas that need improvement and provide suggestion  Hold final meeting with Academy Director to provide full evaluation and provide recommendation  Get involved in your local academy in order to:  Have better understanding of the program  Select students with necessary skills for your company  Give back to the community and positively impact students’ future AFTER THE INTERNSHIP #NAFNext2014
  • 23.
    Documents and OtherResources: http://www.tinyurl.com/WBL-Carencro RESOURCES & SUPPORTING DOCUMENTS
  • 24.
    Kit Becnel: kitbecnel@yahoo.com Erichde la Fuente: erich@edfpr.com THANK YOU

Editor's Notes

  • #15 Provide examples of internship providers: No school absences, can work only 24 hours a week.