This document contains contact information for Michael Zurkammer, an IT Senior Project Manager with experience across 17 industries and countries. It summarizes his proven track record of successfully delivering software and infrastructure projects on time and within budget. It also highlights his experience developing people through training classes and his ability to see new opportunities that others may miss to further improve processes and return on investment.
Whether it's expeditiously completing a run-away project or turning an $800 investment into over $3,500,000 in a day, I see it as SEEING NEEDS AND/OR OPPORTUNITIES then taking SMART ACTION by PLANNING.
I just see things others don't at work or at customer sites. I can't explain how I do it but can explain the opportunity and define a plan to act on it for resolution or bring unforseen incremental value.
I encourage you to visit some of the things I have done and how my skills and eyes could contribute to your operations in a rapidly growing competitive world. Let's talk about your challenges and needs.
Jim Chambers is being recommended for a position by his former employer Frank Balsamo. Jim worked as an IT Support Technician for Honeywell from 2008 to 2009, where he supported end users with software and hardware problems, deployed new PCs, and utilized help desk and asset management programs. Balsamo says Jim was organized, independent, and ensured jobs were completed, and would be an asset for any employer.
Ryan Kelley is a student studying computer programming who is looking for a job. He has strong technical skills including proficiency in Microsoft Office, troubleshooting, and problem solving. His coursework includes computer fundamentals, operating systems, networking, and project management. Currently, he works as a freelance technical support provider and has previous experience in assembly work.
Michelle K. Menns has over 6 years of experience in customer service, technical support, and network administration. She has a Bachelor of Science degree in Information and Computer Technology from East Carolina University. Her skills include Windows, Linux, software installation, troubleshooting, and network support. She is currently a Customer Care Center Rep at Hill-Rom in Batesville, IN.
Jimmie Eaton was hired several months ago as an IP Engineer and consistently demonstrated strong technical, communication, and professional skills. He is a dedicated, motivated employee who is reliable in meeting deadlines and metrics. As a mentor to other engineers, Jimmie is praised for his outstanding service, professionalism, and ability to work well with others. His former manager highly recommends him and provides this letter of recommendation for any IT position.
Anthony Ohler has over 10 years of experience in computer repair, software support, and customer service. He is currently a Lead Technician at Advantage Computers where he has worked since 2011 providing hardware, software, and networking support for small and medium businesses. Prior to that, he worked as a Manager/Technician at Route 66 Technologies from 2009 to 2011 where he repaired and maintained computers for customers. He has strong skills in diagnosing and repairing a wide range of software and hardware issues across various operating systems and applications.
letter_of_recommendation__Johnson__Adam_-1Adam Johnson
Steven recommends Adam Johnson for an IT position. He describes Adam as an exemplary volunteer at Nonprofit Technology Resources, where he tutored students, refurbished computers, and troubleshot technical issues. Steven notes that Adam was knowledgeable, willing to share his skills, patient, respectful, and able to handle various tasks. He believes Adam has the maturity and aptitude to be a good technician and employee.
Wanda K. Grace has over 15 years of experience in information technology and operations roles in both non-profit and private sectors. She has strong technical troubleshooting skills and is proficient in various computer systems, databases, programming languages, and software. Her experience includes roles in claims adjusting, vehicle transport, technical help desk support, network support, and teaching. She holds a Bachelor's degree in Computer Information Systems.
Whether it's expeditiously completing a run-away project or turning an $800 investment into over $3,500,000 in a day, I see it as SEEING NEEDS AND/OR OPPORTUNITIES then taking SMART ACTION by PLANNING.
I just see things others don't at work or at customer sites. I can't explain how I do it but can explain the opportunity and define a plan to act on it for resolution or bring unforseen incremental value.
I encourage you to visit some of the things I have done and how my skills and eyes could contribute to your operations in a rapidly growing competitive world. Let's talk about your challenges and needs.
Jim Chambers is being recommended for a position by his former employer Frank Balsamo. Jim worked as an IT Support Technician for Honeywell from 2008 to 2009, where he supported end users with software and hardware problems, deployed new PCs, and utilized help desk and asset management programs. Balsamo says Jim was organized, independent, and ensured jobs were completed, and would be an asset for any employer.
Ryan Kelley is a student studying computer programming who is looking for a job. He has strong technical skills including proficiency in Microsoft Office, troubleshooting, and problem solving. His coursework includes computer fundamentals, operating systems, networking, and project management. Currently, he works as a freelance technical support provider and has previous experience in assembly work.
Michelle K. Menns has over 6 years of experience in customer service, technical support, and network administration. She has a Bachelor of Science degree in Information and Computer Technology from East Carolina University. Her skills include Windows, Linux, software installation, troubleshooting, and network support. She is currently a Customer Care Center Rep at Hill-Rom in Batesville, IN.
Jimmie Eaton was hired several months ago as an IP Engineer and consistently demonstrated strong technical, communication, and professional skills. He is a dedicated, motivated employee who is reliable in meeting deadlines and metrics. As a mentor to other engineers, Jimmie is praised for his outstanding service, professionalism, and ability to work well with others. His former manager highly recommends him and provides this letter of recommendation for any IT position.
Anthony Ohler has over 10 years of experience in computer repair, software support, and customer service. He is currently a Lead Technician at Advantage Computers where he has worked since 2011 providing hardware, software, and networking support for small and medium businesses. Prior to that, he worked as a Manager/Technician at Route 66 Technologies from 2009 to 2011 where he repaired and maintained computers for customers. He has strong skills in diagnosing and repairing a wide range of software and hardware issues across various operating systems and applications.
letter_of_recommendation__Johnson__Adam_-1Adam Johnson
Steven recommends Adam Johnson for an IT position. He describes Adam as an exemplary volunteer at Nonprofit Technology Resources, where he tutored students, refurbished computers, and troubleshot technical issues. Steven notes that Adam was knowledgeable, willing to share his skills, patient, respectful, and able to handle various tasks. He believes Adam has the maturity and aptitude to be a good technician and employee.
Wanda K. Grace has over 15 years of experience in information technology and operations roles in both non-profit and private sectors. She has strong technical troubleshooting skills and is proficient in various computer systems, databases, programming languages, and software. Her experience includes roles in claims adjusting, vehicle transport, technical help desk support, network support, and teaching. She holds a Bachelor's degree in Computer Information Systems.
John Robert G. Castañeda has over 6 years of experience in IT support and currently provides Level 2/3 software distribution support at Hewlett Packard Enterprise. He graduated from Polytechnic University of the Philippines with a Bachelor's in Information Technology. As an SCCM Service Delivery Engineer, he leads software rollouts to over 60,000 users and has experience migrating clients from SCCM 2007 to SCCM 2012. He has a history of resolving incidents on software installations and distributions.
Why Standard Grade Administration Is Important!Marcus McGowan
A guide to why Standard Grade Administration is a valued and important subject and why it is different from ICT and Computing.
Administration is not just about working in an Office which is a common misconception!
Jim Cipolla has over 15 years of experience in IT support roles. He is currently the Enterprise Support Desk Supervisor at FIS in Jacksonville, FL, where he manages daily operations and a team of support employees. Previously, he held support roles at Fidelity National Financial and Sun National Bank, providing phone and in-person support to internal and external customers. He has experience with Windows, Office, networking, security software, and troubleshooting various hardware and connectivity issues.
This resume summarizes Robert Allsup's experience as an IT professional with over 20 years of experience in help desk support, technical support, IT department lead, software testing, and field technician roles. He has a variety of technical certifications and experience supporting Windows operating systems, Office software, networking, and remote support tools. His career includes experience at various companies supporting desktops, laptops, servers, applications and more.
Insight - find your place in technology or..Rob Wilson
This document provides an overview of various technology careers organized by department. It describes jobs in areas like networking, computer operations, creative arts, data, development, e-commerce, health care, help desk/technical support, hospitality, management, manufacturing, marketing, and security. For each career path, typical roles are outlined along with expected salaries and projected job growth in the field.
Mob Programming - Whole Team CollaborationNick Goede
Learn about a new development practice that is gaining popularity. Built off of the values of lean and extreme programming, mob programming optimizes for the flow of work.
Paolo Tortora is an Italian software engineer and architect from Milan. He has over 15 years of experience working in industries like telecommunications, retail, banking, energy, and IT consulting. Throughout his career, he has gained skills in areas such as software development, architecture, processes, enterprise architecture, and service management. He believes in continuous learning, embracing change, and helping colleagues.
Elizabeth Brickland has over 20 years of experience in administration, secretarial work, sales, and information technology. Her career began in administrative roles and she was quickly promoted to administrative team leader. She developed strong organizational, communication, and management skills. Later she worked in IT for over 15 years, holding roles from desktop support technician to senior service desk analyst. She is skilled in areas such as customer service, problem solving, and technical support.
Bryan Winkelman is a product development professional with over 15 years of experience in engineering roles such as design engineer, project manager, and lead engineer. He has expertise in areas like product testing, project management, customer relations, and risk management. Winkelman is looking for a role on an electronics or technology team where he can utilize his experience to develop award-winning products that achieve 100% customer satisfaction.
Tony Magby is a Project Manager at Cisco with over 19 years of experience in project execution, customer engagement, engineering, and developing relationships. He has managed teams that delivered quality software to over 1.5 million customer devices and coordinated international teams that accelerated schedules and provided cost savings. Currently he focuses on program operations, customer engagement, vendor management, software release management, and test management. His goal is to advance into a role utilizing his experience to create outcomes enhancing how people live, work and play through emerging technologies like cloud, IoT, and wireless.
This resume summarizes Robin Young's experience as a senior technical support engineer and technical support manager with over 26 years of experience in UNIX/Linux system administration. They have experience managing technical support teams, customer implementations, and technical account management. Their most recent role is as a senior support engineer where they implement support processes and resolve complex issues for key customers.
Joshua Alik Thompson is seeking a technical position involving challenges, critical thinking, and career growth. He has nearly 10 years of experience in fields like healthcare software, IT support, and project management. He is skilled in areas such as requirements gathering, SQL, networking, and customer service. Thompson has a background in automotive technology and food service management. His experience includes roles as a business analyst, customer retention specialist, sales representative, IT technician, and store manager. He is goal-oriented, organized, and able to lead teams to complete projects on time and on budget.
Robert Kuntz is an experienced IT professional with over 23 years of experience in telecom and data management. He has worked in global enterprise environments and served in roles such as incident/problem manager, network analyst, operations manager, and project/program manager. Kuntz has extensive experience in areas like network management, strategic planning, vendor management, and business continuity. He is knowledgeable in technologies from Cisco, Microsoft, and Nortel and aims to provide results while developing skills.
An overview of IT challenges and how Perficient China uses agile frameworks, methodologies, and practices to address these challenges and consistently deliver valued results to our clients.
This document is a resume for Rorrie Campbell that summarizes their education, awards, and relevant work experience. Campbell received their GED through Marchman Technical Institute in 2015. They are currently working on CompTIA A+ and Ethical Hacker certifications. Campbell has over 5 years of experience in technical support roles at Convergys and 2SB Technical Consulting, providing hardware and software support via phone and remote access to customers. They also spent 7 years as a leadership team member and 2nd degree black belt in American Tae Kwon Do, helping to train and mentor students.
Here are potential responses to the questions:
Regarding an overview of IT operations:
- We currently utilize [ERP application] for finance/HR functions across all departments.
- Key departmental applications include [list top 3-5].
- Email is hosted through Office 365 with [number] mailboxes.
- Server infrastructure consists of [number] physical servers virtualized with VMware. Desktops/laptops are on a 5 year refresh cycle.
- Storage is provided by [vendor] with [capacity] of on-premise storage and [capacity] of cloud-based storage.
Regarding immediate challenges:
- Aging server and storage infrastructure in need of upgrades.
-
C.V Paul Elston provides a summary of his relevant work experience and qualifications. He has over 9 years of experience in customer IT support, including roles in logistics, project management, administration, phone and in-person customer support, and training. His most recent roles include IT Integration Engineer and Field Service Engineer for City Link, where he resolved IT issues for customers and implemented new systems. He also has experience working in customer service desk support and as a network engineer. Paul is currently studying Microsoft courses to expand his skills in areas like server administration, networking, and databases.
Patrick Diamitani, a summer analyst at Nomura Securities International, proposes two suggestions to improve processes at the individual level: 1) a monthly process review for employees to assess tasks for inefficiencies and 2) biweekly training sessions for employees to develop skills in Excel, Access and VBA. Diamitani also describes testing an improved process for completing end-of-day tasks using Excel and identifies issues with the test and potential solutions. Further, Diamitani outlines ideas for a tutorial building system to create step-by-step instructions for tasks and a voice-to-text trading platform to translate verbal orders into written orders.
A Team Player With excellent communication skills and academic qualification,
The areas of my interest are management, Planning leading and working technical background .
Ryan Lowery is an IT professional with over 10 years of experience in both public and private sectors including the NHS, government bodies, and private companies. He has various IT certifications including CompTIA A+ and Microsoft technology associate certifications. His background includes roles managing Active Directory, imaging and deploying devices, IT helpdesk support, and administrative duties. In his spare time, he enjoys multimedia projects involving music production, graphic design, and website creation.
David Hanson has over 25 years of experience in recruiting, project management, and business consulting. He is currently a Solution Architect and Senior Business Consultant at ADP, where he consults with enterprise clients to develop human capital management strategies. Previously, he held several project and program management roles at AT&T, managing multi-million dollar budgets and teams of 10+ people. Hanson has a bachelor's degree in business and is a certified PMP.
Brian Stough is an experienced IT Program/Project Manager seeking a new opportunity. He has over 15 years of experience managing IT projects and is skilled in Agile, Six Sigma, and Cloud technologies. Stough's most recent role at IBM from 2015 to present involved fulfilling global requirements and enhancements for tools and coordinating data integration between systems. Prior to that, he led projects that analyzed processes, collected feedback, and designed and deployed enhancements, reducing costs by over 100 headcount. Stough has a proven track record of managing security, operations, and automation projects to increase efficiencies and reduce manual work.
John Robert G. Castañeda has over 6 years of experience in IT support and currently provides Level 2/3 software distribution support at Hewlett Packard Enterprise. He graduated from Polytechnic University of the Philippines with a Bachelor's in Information Technology. As an SCCM Service Delivery Engineer, he leads software rollouts to over 60,000 users and has experience migrating clients from SCCM 2007 to SCCM 2012. He has a history of resolving incidents on software installations and distributions.
Why Standard Grade Administration Is Important!Marcus McGowan
A guide to why Standard Grade Administration is a valued and important subject and why it is different from ICT and Computing.
Administration is not just about working in an Office which is a common misconception!
Jim Cipolla has over 15 years of experience in IT support roles. He is currently the Enterprise Support Desk Supervisor at FIS in Jacksonville, FL, where he manages daily operations and a team of support employees. Previously, he held support roles at Fidelity National Financial and Sun National Bank, providing phone and in-person support to internal and external customers. He has experience with Windows, Office, networking, security software, and troubleshooting various hardware and connectivity issues.
This resume summarizes Robert Allsup's experience as an IT professional with over 20 years of experience in help desk support, technical support, IT department lead, software testing, and field technician roles. He has a variety of technical certifications and experience supporting Windows operating systems, Office software, networking, and remote support tools. His career includes experience at various companies supporting desktops, laptops, servers, applications and more.
Insight - find your place in technology or..Rob Wilson
This document provides an overview of various technology careers organized by department. It describes jobs in areas like networking, computer operations, creative arts, data, development, e-commerce, health care, help desk/technical support, hospitality, management, manufacturing, marketing, and security. For each career path, typical roles are outlined along with expected salaries and projected job growth in the field.
Mob Programming - Whole Team CollaborationNick Goede
Learn about a new development practice that is gaining popularity. Built off of the values of lean and extreme programming, mob programming optimizes for the flow of work.
Paolo Tortora is an Italian software engineer and architect from Milan. He has over 15 years of experience working in industries like telecommunications, retail, banking, energy, and IT consulting. Throughout his career, he has gained skills in areas such as software development, architecture, processes, enterprise architecture, and service management. He believes in continuous learning, embracing change, and helping colleagues.
Elizabeth Brickland has over 20 years of experience in administration, secretarial work, sales, and information technology. Her career began in administrative roles and she was quickly promoted to administrative team leader. She developed strong organizational, communication, and management skills. Later she worked in IT for over 15 years, holding roles from desktop support technician to senior service desk analyst. She is skilled in areas such as customer service, problem solving, and technical support.
Bryan Winkelman is a product development professional with over 15 years of experience in engineering roles such as design engineer, project manager, and lead engineer. He has expertise in areas like product testing, project management, customer relations, and risk management. Winkelman is looking for a role on an electronics or technology team where he can utilize his experience to develop award-winning products that achieve 100% customer satisfaction.
Tony Magby is a Project Manager at Cisco with over 19 years of experience in project execution, customer engagement, engineering, and developing relationships. He has managed teams that delivered quality software to over 1.5 million customer devices and coordinated international teams that accelerated schedules and provided cost savings. Currently he focuses on program operations, customer engagement, vendor management, software release management, and test management. His goal is to advance into a role utilizing his experience to create outcomes enhancing how people live, work and play through emerging technologies like cloud, IoT, and wireless.
This resume summarizes Robin Young's experience as a senior technical support engineer and technical support manager with over 26 years of experience in UNIX/Linux system administration. They have experience managing technical support teams, customer implementations, and technical account management. Their most recent role is as a senior support engineer where they implement support processes and resolve complex issues for key customers.
Joshua Alik Thompson is seeking a technical position involving challenges, critical thinking, and career growth. He has nearly 10 years of experience in fields like healthcare software, IT support, and project management. He is skilled in areas such as requirements gathering, SQL, networking, and customer service. Thompson has a background in automotive technology and food service management. His experience includes roles as a business analyst, customer retention specialist, sales representative, IT technician, and store manager. He is goal-oriented, organized, and able to lead teams to complete projects on time and on budget.
Robert Kuntz is an experienced IT professional with over 23 years of experience in telecom and data management. He has worked in global enterprise environments and served in roles such as incident/problem manager, network analyst, operations manager, and project/program manager. Kuntz has extensive experience in areas like network management, strategic planning, vendor management, and business continuity. He is knowledgeable in technologies from Cisco, Microsoft, and Nortel and aims to provide results while developing skills.
An overview of IT challenges and how Perficient China uses agile frameworks, methodologies, and practices to address these challenges and consistently deliver valued results to our clients.
This document is a resume for Rorrie Campbell that summarizes their education, awards, and relevant work experience. Campbell received their GED through Marchman Technical Institute in 2015. They are currently working on CompTIA A+ and Ethical Hacker certifications. Campbell has over 5 years of experience in technical support roles at Convergys and 2SB Technical Consulting, providing hardware and software support via phone and remote access to customers. They also spent 7 years as a leadership team member and 2nd degree black belt in American Tae Kwon Do, helping to train and mentor students.
Here are potential responses to the questions:
Regarding an overview of IT operations:
- We currently utilize [ERP application] for finance/HR functions across all departments.
- Key departmental applications include [list top 3-5].
- Email is hosted through Office 365 with [number] mailboxes.
- Server infrastructure consists of [number] physical servers virtualized with VMware. Desktops/laptops are on a 5 year refresh cycle.
- Storage is provided by [vendor] with [capacity] of on-premise storage and [capacity] of cloud-based storage.
Regarding immediate challenges:
- Aging server and storage infrastructure in need of upgrades.
-
C.V Paul Elston provides a summary of his relevant work experience and qualifications. He has over 9 years of experience in customer IT support, including roles in logistics, project management, administration, phone and in-person customer support, and training. His most recent roles include IT Integration Engineer and Field Service Engineer for City Link, where he resolved IT issues for customers and implemented new systems. He also has experience working in customer service desk support and as a network engineer. Paul is currently studying Microsoft courses to expand his skills in areas like server administration, networking, and databases.
Patrick Diamitani, a summer analyst at Nomura Securities International, proposes two suggestions to improve processes at the individual level: 1) a monthly process review for employees to assess tasks for inefficiencies and 2) biweekly training sessions for employees to develop skills in Excel, Access and VBA. Diamitani also describes testing an improved process for completing end-of-day tasks using Excel and identifies issues with the test and potential solutions. Further, Diamitani outlines ideas for a tutorial building system to create step-by-step instructions for tasks and a voice-to-text trading platform to translate verbal orders into written orders.
A Team Player With excellent communication skills and academic qualification,
The areas of my interest are management, Planning leading and working technical background .
Ryan Lowery is an IT professional with over 10 years of experience in both public and private sectors including the NHS, government bodies, and private companies. He has various IT certifications including CompTIA A+ and Microsoft technology associate certifications. His background includes roles managing Active Directory, imaging and deploying devices, IT helpdesk support, and administrative duties. In his spare time, he enjoys multimedia projects involving music production, graphic design, and website creation.
David Hanson has over 25 years of experience in recruiting, project management, and business consulting. He is currently a Solution Architect and Senior Business Consultant at ADP, where he consults with enterprise clients to develop human capital management strategies. Previously, he held several project and program management roles at AT&T, managing multi-million dollar budgets and teams of 10+ people. Hanson has a bachelor's degree in business and is a certified PMP.
Brian Stough is an experienced IT Program/Project Manager seeking a new opportunity. He has over 15 years of experience managing IT projects and is skilled in Agile, Six Sigma, and Cloud technologies. Stough's most recent role at IBM from 2015 to present involved fulfilling global requirements and enhancements for tools and coordinating data integration between systems. Prior to that, he led projects that analyzed processes, collected feedback, and designed and deployed enhancements, reducing costs by over 100 headcount. Stough has a proven track record of managing security, operations, and automation projects to increase efficiencies and reduce manual work.
System engineer 's cv with 3 yrs of exp looking for job in DubaiSravani Kunnumma
Sravani Kunnumma is a system engineer with over 3 years of experience at IBM India Pvt Ltd in Bangalore. She has expertise in SQL, PL/SQL, manual testing, COBOL, and mainframe systems. She is proficient in middleware, data processing, and backend development. At IBM, her roles included analyzing requirements, coding, testing, and delivering projects. She received several achievement awards and appreciation for her work. Sravani holds a Bachelor's degree in Computer Science and Engineering from JNTU Hyderabad.
Andrew Miller is seeking a position that utilizes his IT skills and encourages creativity. He has over 7 years of experience as an IT Helpdesk Lead at Kärcher North America, where he maintained a 95% ticket resolution rate and led the transition to a new IT service management system. Miller also has 3 years of prior experience providing IT support at Polycom Corp. He is proficient in various operating systems, networking, troubleshooting, and security practices. Miller is also a trained IT application instructor and VOIP administrator.
This document contains a resume for Farhan Farooqi. It summarizes his educational qualifications including a BSc from Rawalpindi College of Commerce in 2010, work experience including currently working as an IT Officer at Habib Construction Services Pvt Ltd since July 2014, and skills including CCNA and CCNP training, Microsoft Office, networking, mobile repair, and SEO expertise. His objective is seeking a challenging position utilizing his knowledge and experience.
Experience as a Computer ScientistFor this report, the pro.docxelbanglis
Experience as a Computer Scientist
For this report, the professional interviewed is a computer Engineer/ Web Developer who works for Omnivision Technologies Inc., a corporation that designs and develops advanced digital technologies to use in mobile phones, notebooks, security cameras etc. across the United States. Mr. Nagarik Sharma is the technical manager of the organization and works at its headquarter in Santa Clara, California, and has been working in this position for the last five years. He provided very useful information about the computer science profession and highlighted a number of challenges common in the career. Further, he provided some recommendations on how the challenges can be dealt with. From the information provided by the him, it is clear that the computer science profession is full of challenges particularly regarding the fast changing technology. The interview revealed several important topics which require further research.
Methodology
The interview was conducted on a skype video call and lasted for slightly above 30 minutes. Before the interview, the interviewee was made clear to understand that the questions which were to be asked during the interview regards the profession, its concerns and challenges. The phone call was recorded during the entire conversation and the information later transcribed and key points extracted. This report is based only on important points and not everything that the interviewee said.
Essential Background
Computer science is a field of technology that deals with studying processes that interact with data and which can be depicted as data in program form. An expert in computer science has knowledge in computation theory as well as the practice of software systems design. Computer scientists are also popularly known as computer and information scientists and can work in a range of environments. For instance, these professionals work in private software publishers, government agencies, academic institutions, and engineering firms (Page & Smart, 2013). Wherever they work, computer scientists’ general roles include solving computing problems as well as developing new products.
The professional interviewed for this report has in-depth knowledge in computer systems and management. Through his leadership skill, he organizes the successful delivery of effective and efficient technical solutions within the company. He is responsible for planning, designing, developing, production, and testing communication systems.
He is also responsible for supervising:
· Technical and Operations teams
· Landline and Cellular network
· IT Infrastructure
· Service platforms
He works with the chief technical officer (who is an expert in telecommunications engineering) to design and develop software that facilitates landline and cellular networks.
Challenges
· Education: According to the interviewee, the challenges in the field of computer science starts right from education and training. He says that ...
Xolile Nicholas Gocini is seeking a new position and has provided his resume. He has over 10 years of experience in IT consulting, support, and project management. His most recent role was as an IT Technical Project Manager from 2014 to present where he managed several large projects including domain migrations, VPN deployments, operating system upgrades, and an Office 365 deployment. He has strong communication, technical, and project management skills as well as ITIL and PRINCE2 certifications.
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
12 steps to transform your organization into the agile org you deservePierre E. NEIS
During an organizational transformation, the shift is from the previous state to an improved one. In the realm of agility, I emphasize the significance of identifying polarities. This approach helps establish a clear understanding of your objectives. I have outlined 12 incremental actions to delineate your organizational strategy.
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Dr. Nazrul Islam
Healthy economic development requires properly managing the banking industry of any
country. Along with state-owned banks, private banks play a critical role in the country's economy.
Managers in all types of banks now confront the same challenge: how to get the utmost output from
their employees. Therefore, Performance appraisal appears to be inevitable since it set the
standard for comparing actual performance to established objectives and recommending practical
solutions that help the organization achieve sustainable growth. Therefore, the purpose of this
research is to determine the effect of performance appraisal on employee motivation and retention.
Designing and Sustaining Large-Scale Value-Centered Agile Ecosystems (powered...Alexey Krivitsky
Is Agile dead? It depends on what you mean by 'Agile'. If you mean that the organizations are not getting the promised benefits because they were focusing too much on the team-level agile "ways of working" instead of systemic global improvements -- then we are in agreement. It is a misunderstanding of Agility that led us down a dead-end. At Org Topologies, we see bright sparks -- the signs of the 'second wave of Agile' as we call it. The emphasis is shifting towards both in-team and inter-team collaboration. Away from false dichotomies. Both: team autonomy and shared broad product ownership are required to sustain true result-oriented organizational agility. Org Topologies is a package offering a visual language plus thinking tools required to communicate org development direction and can be used to help design and then sustain org change aiming at higher organizational archetypes.
A team is a group of individuals, all working together for a common purpose. This Ppt derives a detail information on team building process and ats type with effective example by Tuckmans Model. it also describes about team issues and effective team work. Unclear Roles and Responsibilities of teams as well as individuals.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...dsnow9802
Colby Hobson stands out as a dynamic leader in the residential construction industry. With a solid reputation built on his exceptional communication and presentation skills, Colby has proven himself to be an excellent team player, fostering a collaborative and efficient work environment.
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Proven achievement
1. Proven Achievement
Multiple Industries s Multiple Countries s Multiple Domains
Seeing Opportunities Others Don’t
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
2. Proven Achievement
Multiple Industries s Multiple Countries s Multiple Domains
Seeing Opportunities Others Don’t
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
Banking, Community
Banking, Internet Only
Banking, Regional
Banking, S&L
County, Assessor
County, Clerk
County, Tax
Distribution
Education, K-12
Education, Higher
Gaming
Geophysical Processing
Government, Foreign
Government, Domestic
Government, State
Hospitality
Law Enforcement, PD
Law Enforcement, SO
Logistics
Hospital
Manufacturing, Apparel
Manufacturing, Electronics
Manufacturing, Oil & Gas
Manufacturing, Fabrics
Manufacturing, Oil Field
Manufacturing, Power
Manufacturing, Vehicles
Mass Transit
Medical Equipment
Non-Profits/Not For Profit
Repair, Aircraft
Retail
Utilities
3. Proven Achievement
Multiple Industries s Multiple Countries s Multiple Domains
Seeing Opportunities Others Don’t
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
India
Japan
Mexico
Norway
Singapore
Sweden
Switzerland
UK
USA
Australia
Belgium
Canada
China
Egypt
France
Germany
Hong Kong
Ireland
4. Proven Achievement
Multiple Industries s Multiple Countries s Multiple Domains
Seeing Opportunities Others Don’t
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
Regional Law Enforcement
Time Reporting Package
Warehouse Inventory System
Student Tracking & Financial Aid
Utility Billing, Electric
Utility Billing, Water
Vehicle Scheduling
Web based Customer Ordering
Web based Information site
Others
Bus & Vehicle Fuel System
Child Abuse
City Park Sports Scheduling
Dump Analysis Processor
Custom Solutions
Database Design Class
Election Reporting System
Employee On-line Training
Expansion Planning
False Alarm Billing System
Financial Information Entry
Multi-national Projects
Library Management System
Law Enforcement Support
Manufacturing Materials System
Migrations/Portations/Rewrites
Network Design/Setup Class
New Ideas Class
Order Tracking System
5. Proven Achievement
Multiple Industries s Multiple Countries s Multiple Domains
Seeing Opportunities Others Don’t
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
Banking, Community
Banking, Internet Only
Banking, Regional
Banking, S&L
County, Assessor
County, Clerk
County, Tax
Distribution
Education, K-12
Education, Higher
Gaming
Geophysical Processing
Government, Foreign
Government, Domestic
Government, Local
Government, State
Hospitality
Law Enforcement, PD
Law Enforcement, SO
Logistics
Hospital
Manufacturing, Apparel
Manufacturing, Electronics
Manufacturing, Oil & Gas
Manufacturing, Fabrics
Manufacturing, Oil Field
Manufacturing, Power
Manufacturing, Vehicles
Mass Transit
Medical Equipment
Repair, Aircraft
Retail
Utilities
6. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Organization Size
Provided services for small rural community banks to globally recognized
household names to the Fortune 25 to industry, state/local government,
and a foreign government.
• Seeing and Acting on Opportunities
Achieved things that should not be possible and broke the “unbreakable”.
Improve processes that impede productivity, reduce costs and sometimes
benefit productivity, redesign process or just get rid of obsolete
requirements. Bring creativity to build more participation and involvement. I
Enhanced one PMO process and received a standing ovation after my
presentation from all team members.
Proven Achievement Adding Value
7. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Project Management
Software Applications and Infrastructure across 17 industries; completed on
time and within budget for new, upgrades or relocations. Applications in
multiple programming languages, different databases, interfacing to existing
custom or commercial application, different environments (batch, real-time,
Internet/Web), SDLC, Waterfall and starting Agile. With over 15 years’ PM
experience I have delivered projects successfully per final Scope. Projects
conducted in 17 different countries. Project teams included internal
domestic and international employees; partners on- and off-shore,
contractors on- and off-shore, plus vendors on- and off-shore.
Proven Achievement Adding Value
8. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Developing People
Created classes for internal groups and customer engagements in different
areas of technology and applications including Outlook, Excel, PowerPoint,
Visio and Word because people need these skills yet training is often
unavailable. We held class during lunch, after hours or week-ends.
Mentoring is often involved helping people think through unusual
problems or improving skills. This includes private praise, public rewards
and/or public recognitions. Energized people who are not afraid to help
others or ask questions are unstoppable positive champions … every
company needs more of these people.
Proven Achievement Adding Value
9. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Expanding Opportunities
Good people are sometimes so focused, incremental benefits are
overlooked. Focus is good, tunnel vision is not. In former roles, I have
worked every position in software development including Stakeholder. I can
see mistakes, not just focused on quick incremental benefits but what also
may be possible at no additional cost. The Business can always say NO. But
if they don’t know the possibilities and potentials, it is NO by DEFAULT. IT
should help Business see the potential incremental benefits to unleash
greater Project ROI. It is owed to the employees, to the investors, and most
of all to who buy and use our goods and services.
Proven Achievement Adding Value
10. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Self-taught Programmer
Studied a BASIC Programming Manual over Christmas Holidays. The first
week back to school, I was writing programs. Week 2, I was debugging code
for others. Found some self-paced FORTRAN manuals and dove into them.
• Invited to Programming Competition in High School
Houston, TX area programming contest with Region IV ESC. Good experience
and a worthy challenge but would have loved to have brought back a trophy
for our High School. The right time and place had not come yet, but it would.
Proven Achievement in High School
11. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• First Programming Class
Our teacher exiled me to the hall, Day 1, for not paying attention. She brought
me into the class for the last few minutes of class, tasking me to write a
specific flowchart and program on the board in front of the class in 5 minutes.
The room was quiet when I completed the work early and achieved all stated
requirements. She did criticize me for writing the program first. I could design
and code this simple assignment faster than flowcharting; both were correct.
A number of “Lessons” were learned by all in the room that day. My teacher
and I became good friends at school and later when worked with her husband.
Proven Achievement in High School
12. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Offered College Proctor Teaching Position
Associate Dean for Electrical Engineering offered me the above job based on
input from the Graduate Students in that position. I infrequently attended
this class yet I set a record finishing all work in six 90 minute sessions including
the exams with no errors. While flattered by the offer, I had to decline this
prestigious job in the College of Engineering; I was a Freshman not a Graduate.
• Offered Student Assistant Position, User Services, University Computing Center
A group was formed to off-load the Staff in helping Students, Staff and Facility. I
gained access to the entire Computing Center and learned Systems Operations
at night. An interesting experience having professors asking for my help.
Certainly built greater respect for each other during these efforts.
Proven Achievement in College
13. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Stump the Vendor
Wrote my first program in a new language programming class; code was data
insensitive yet output always changed. My professor said the code was good.
The Computing Center said the code was good. The vendor sent my code and
output to corporate for analysis. Three months later, after the course had
completed, they had a solution: REWRITE THE 8 LINE PROGRAM.
• New Mainframe Exploration reveals Bad Operating System Design
Started learning process with new machine; considered design and architecture.
Saw you could assign devices … to a timesharing terminal. I could assign
mainframe tape drives, printers and card devices for my exclusive use from a
remote timesharing terminal which could shut the mainframe down. Not good.
Proven Achievement in College
14. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Applications Development for Room & Board
Director of Housing approved free Room & Board if I developed software I
suggested. Did it without using DBMS yet knew something was lacking
to support multiple records for a logical grouping with unlimited groupings in
the total data set. The programming language could not support this. When
learning hierarchical databases in my new job, this capability was crystal clear.
Lack of this inhibited creating a full suite of solutions in an untapped market.
I was able to explain to our class a real-world example of an abstract concept in
visualizing a business need multiple buildings, multiple floors per building,
multiple rooms per floor, one to five in a room or suite with unique info for each.
Sets within sets within sets with multiple detailed records at the lowest level.
Proven Achievement in College
15. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Offered Lead Student Assistant Position at University Computing Center
Total accountability for the team from hiring, scheduling, training, et. al.
plus had an office in the Computing Center along with 24 hour full access.
For an IT Geek, it’s similar to 24x7 unrestricted access to a favorite place.
• Invited to ACM Regional Programming Competition by Computer Science Dept
The Chairman made me an offer: I and another undergrad from Math would
complete against mostly 4 person graduate teams at Texas A&M including three
teams from UH. Our van ride home was very quiet as our undergrad team took
the 3rd Place Trophy and visibly shook up other competing teams. Our Senior
Professor indicated I was the closest thing to a “Natural” he had sever seen. It’s
always exciting when any “underdog” exceeds the wildest expectations of others.
Proven Achievement in College
16. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• 6 Month Intensive Training: Transaction Processing & Databases
Initial Corporate Intensive Program for New Hire Training.
Ranked #1 in the Class consisting of selected members from multiple
countries. I politely and privately corrected instructors for first 6 weeks.
• New Mainframe Product Readiness Test & Document Integrity Review Program
Our missions was simple: 160 people trying to break new mainframe in 9 months.
I was the only person out of 160 people over 9 months to break the new mainframe.
The primary mission: try to break the new mainframe and I did it in a simple test:
1 Minute to design test, 2 minutes to test, 10,000+ minutes to get it running again.
Proven Achievement in College
17. Proven Achievement
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Created Presentation on new Computer and new Company Assets
I was fortunate to have built a relationship with the HR Director, shared a new
pending assignment, and asked if copies of cells he showed were available.
Timing is everything, and his need for the material had ended. I become
the benefactor of the material for use back home before our customers.
• New Mainframe Document Integrity Review Program
Rewrote many sections of new Major Software product with Tech Writer
As a new software product, some of the steps were not “spot on” accurate. Doing a
validation step-by-step of all items shown, defects and confusion was removed
making “first time” installers delighted to go home on-time as hoped that day.
18. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Created “Software Showcase Seminar” for existing Customers
My initiative: Few saw it being worth while but given OK to spend money.
Provided overview of new products, benefits and demonstrations.
Program expense: $800 for catered breakfast & lunch.
Resulting Orders: $3,500,000 in one day.
• Directed to “go fix it” – 7 to 9 man month project burned 57 and growing
Services margin negative, litigation was filed, sales would not talk to customer.
Week 1: Took team out to eat, got input to what happened and was happening.
Week 2: Discussed solutions and impacts; offer accepted, did the work, litigation ends.
Cost for Resolution: $1,100 for food, my 204 hours over 2 weeks to finish the project.
Painful effort, but everyone when on to better things and the losses came to an end.
Proven Achievement
19. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• New Screen Management Product Released
Product lacked an “abort dump buster” utility to determine failure.
My initiative: Analyze 60+ aborted programs to learn dump layout.
Wrote program to bust dump and provide meaningful guidance.
Became part of standard product offering enhancing the software.
• 32 Cases of Custom Paper is deemed Defective, can’t be used
Manufacturer shows he was given bad specifications; we owed for the paper.
Business directs the cases of paper go be trashed; unfit for intended use.
My initiative: Send the paper to our company’s sponsored Elementary School.
8,000 sheets of 4’ x 1’ “coloring sheets” donated to the School … they loved the gift.
Proven Achievement
20. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Calculation of Cost per Unit is intermittently incorrect
Programmer spends hours reviewing code for logic defect or other factors.
Changes code, still fails. Changes logic structure, still fails. Data is correct.
After 2 hours I enlisted a systems architect to help. It was a known defect
between the CPU and OS. I changed the math; problem gone in 5 minutes!
• Customer complains systems crashing too often
No other reports in area of Customers reporting crashes on this new platform.
Reviewed operations logs, reviewed operations procedures, worked 1st/2nd shifts.
Environmental indicators (Power, Cooling, Air, Flow, etc.) all report solid as expected.
Week-end operations was crashing idle system for lack of proper process. Quick fix!
Proven Achievement
21. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Customer’s Batch System needed Real-time Entry/Inquiry
Oil equipment company needed real-time to handle growing orders.
Discussed database design with batch solution database team. Developed
real-time solution to retrieve/update/print reports. Customer could now
keep ahead of order demands thus increasing earnings and profits!
• Customer wants their staff to handle small network changes but lacks skills
Advised IT Director of needed new skills for his team to address their need.
I created focused manual explaining steps ahd their prerequisites. Created training
exercises using non-production communications cards/lines. Wrote Final Exam to
implement live device from Communications Room to Device. One delighted team!
Proven Achievement
22. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Customer’s employees are deathly afraid of computers and potential for damage.
Fear of damaging the unit or mass corruption of data is a real fear to them.
I hold a Kick-off meeting in the company Auditorium to talk technology.
Employees told with a little care the computers and data will be good.
Free lunch anywhere to first person with computer failure not their fault.
• Customer complains systems crashing too often
No other reports in area of problems reporting crashes on this new platform.
Reviewed operations logs, reviewed operations procedures, worked 1st/2nd shifts.
Environmental indicators (Power, Cooling, Air, Flow, etc.) all good. Week-end
operators was crashing system for lack of proper training. A 23 minute quick fix.
Proven Achievement
23. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Customer’s CPU Complex crashes daily in AM and PM
Customer indicates nothing special going on, it just crashes on it own.
Customer reports power conditioning ordered for the data center.
I have temporary power monitoring put on the CPU, disk, tapes, printers.
Conditioning not there; as Crain across street powers up or down, CPU dies.
• Business Requirement overlooked … global impact for customer
Problem impacts new and existing applications creating big mess to resolve.
Provided new functional requirements plus additional code for software. Replaced
code segments with new code, made needed data changes. In 2 weeks, all code was
retrofitted making it global ready for logistics. Major problem, clean fast resolution.
Proven Achievement
24. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Business buys package to handle special functionality for web application
In curiosity, I read the product literature … not good news for the Business.
Package acquired will not work in a real-time environment like the web.
I see vendor has package that will work and is open to a zero dollar swap.
The Business agrees to let IT review IT purchases before they are made.
• Customer wanted to expand Application functionality but lacked the skills
Developed Requirements Document and Scope for Agreement and Acceptance.
Walked team of developers through the design and changes. Became a learning
opportunity using techniques they had not seen before. Solution create and
accepted 2 weeks ahead of schedule for deployment. Team stronger; issue closed.
Proven Achievement
25. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Testing on multiple automated testing platforms creates tracking challenge
Testing systems unable to cross match results from different platforms.
Developed Excel based tool to collect formatted data from each location.
Information then broken out by location, date, run, test cases, result.
Spreadsheet provides totals, reports any deviations between systems.
• One of two critical parts for customer’s system arrived
Shipping company reported second item on Van returning to airport with the item.
Challenged legitimacy of the story, requesting escalation of the matter. Same story
reported back from escalation; requested to speak with Director. Received report
second part of shipment never put on the outbound aircraft. Ownership established.
Proven Achievement
26. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Sales Representative on 5 months disability; sales quota at risk
Sales generates Revenue; I am to establish/maintain customer’s confidence.
Worked accounts projected to sign contracts during the 5 month period.
Continued to work “outliers”, no “deal drop outs” and landed new accounts.
Set new Territory Q1 record of $1.6 Million; Q2 positioned to exceed goals.
• Management indicated my project would fail; goals could not be achieved
Technically, the project was possible but management remarks demoralized team.
Set team theme/vision to “prove we’re right” to boost team moral and focus.
Told to suspend to renegotiate rates; lost $300,000 in operation savings to save $75,000.
Project delivered early; exceeded accuracy targets; allowed more product shown.
Proven Achievement
27. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Rush infrastructure install delayed due to elevator smaller than reported
One key cabinet would not fit in or under the elevator to reach the 6th floor.
Customer acknowledge they would pay any extra costs. Called people they
used during construction. Ordered a crane, some riggers and removal of a
window. Not much spare room but it was delivered; not even a scratch.
• Project Changes not communicated to Project Manager
Business Owner not communicating to their team or project team on changes.
Senior Management unwilling to discuss the impacts or the problem.
Strike close relationship with key people who were trusted by Business Owner.
Project achieved deliver date through extraordinaty effort by Project Team and others.
Proven Achievement
28. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Major Software Vendor ports product to our mainframe and failed badly
Customer needed application to work ASAP necessitating rework of bad code.
Obtain agreement for delay on work already underway to achieve this rework.
Focused attack on serious/fatal compile errors assuming logic was solid.
After two long weeks, new code passed validation and installation tests.
• New High Value Customer Product launched without literature or training
Reverted to “picking brains” to gathering needed information for this product
to present plans and capabilities of the product for customer installation and setup.
Created Planning Guide and Limitations Document for Customer planning and insights.
Brought value to the Customer in providing what had not been created before.
Proven Achievement
29. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• Customer terminates their custom project; expects others to achieve deadline
Gathered their original design documents; brought in new team of experts.
Identified design issues in database, bad coding standards, no real documents.
Crash program to rewrite core code, fix new code for optimal performance.
Turned over optimized working code one day before deadline.
• Law Enforcement billing for False Alarms died; expected others to resurrect it
Code would not compile. Design was static; would not survive over time.
Restructured design, increased reporting and functionality, made rates date table driven.
Worked with City Legal, Attorney’s Office, Chief’s staff, City Revenue Department.
All aspects exceeded original requirements and gave insights never available before.
Proven Achievement
30. Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
• PM Reporting Documentation difficult for PMs and others who use/review
Saw an opportunity: worked off-hours reworking forms for ease and readability.
Up to 20% more usable space, could be created in Word, and easier to read.
Presented revisions before all PM/SPM meeting; given a standing ovation.
My manager indicated he had never seen a peer standing ovation before.
• CIO unhappy over rising cost of paper consumption; tasked my manager
My cost smart solution fixed core complaint plus three others at little total cost.
Issue laptops to employees could now work at night or when could not come in to work.
Laptops eliminated need to print many documents for meetings; wireless net already up.
Reduced paper costs, productivity increased, moral improved, quality increased.
Proven Achievement
31. Let’s talk about opportunities
that can become possible for us.
Michael Zurkammer IT Sr. Project Manager: Software &/or Infrastructure Memphis, TN 901 254-3540
Proven Achievement
Thankyouforvisiting