A USAID-funded e-government project on digital land titling initiated in Cebu, which features a promising multi-stakeholder and market-driven approach.

1. Promoting e-Government in the context of New Public Management: The Case of the Cebu City Government in the Philippines Mary Grace P. Mirandilla CPR south 3, BUPT, Beijing, China December 5-7, 2008

7. Verification - Cost Costs Photocopying = $ 4 cents/page (titles usually have 4 pages) Verification fee = $ 0.27 Certification fee = $ 0.80 TOTAL = $1.24 Personnel 1 Clerk (receives applications) 1 Vault keeper 2 Helpers 1 Records Officer (concurrently admin officer) 1 cashier (same for all transactions) TOTAL = 6 personnel (total City RoD personnel: 22) Average number of verifications 40-50/day Average Length of Time per transaction If all in order : 20 minutes If not all in order: 3 days to 1 week

9. Tax Declaration - Cost Costs Documentary Stamp = $ 0.44 Tax Declaration fee = $ 0.67 Total = $1.10 Personnel 1 Clerk (receives applications) 1 Cashier 3 Signatories Average number of verifications 40/day , sometimes 70/day if tax declarations involve subdivisions Average Length of Time per transaction For single property (certified true copy): 30 minutes For all properties in a subdivision : 3 days max. For an owner with many properties: 3 days max.

11. Tax Clearance - Cost Costs Documentary Stamp = $ 0.44 Tax Clearance fee = $ 0.67 Total = $1.10 Personnel 1 Clerk (receives applications) 1 Cashier Average number of verifications 100/day Average Length of Time per transaction If taxes are already fully paid : 30 minutes If taxes are not yet fully paid : 1 hour

18. Digitizing a Document Any Internet-based Application Identification Authentication Digital Document Origination Document Delivery Document Storage Document Amendments & Cancellation Digital document is identified, authenticated, safely stored, and easily retrievable