Caitlin Dack is seeking a career in project or program management with a social service organization. She has a Masters in Healthcare Management and 10 years of experience in communication, social services, healthcare administration, and learning about people from diverse backgrounds. Her qualifications include exceptional written and verbal skills, ability to multi-task and adapt to new projects, and providing support to coworkers and clients.
SampleJob Title Staff AssistantDepartment Department Of Ve.docxanhlodge
Sample
Job Title: Staff Assistant
Department: Department Of Veterans Affairs
Agency: Veterans Affairs, Veterans Health Administration
Job Announcement Number: JP-15-HBr-1466545-BU
Knowledge Skills & Ability KSA’s
Competency 1 – Skill in applying basic to advanced analytical techniques in data gathering/analysis methods, such as standard interviewing, surveying techniques, or record reviews, to collect various types of factual and evaluative information.
Adequate and efficient data collection and analysis has a significant impact on the expected outcome. With this regard, it is crucial to ensure that the data is adequately collected and analyzed properly so as to come up with justifiable results. My abilities in data collection and analysis are outstanding. Predominantly, the major methods of data collection that I am well-versed with include interviewing, observations/ surveys, questionnaires, and sampling. In statistical data analysis, I majorly employ numerous data analysing strategies such as the use of spread sheet.
In my current job position, I conduct several research proposals and projects and analyzed a number of data sets. This, in the long run, has helped shape my data gathering and analysing techniques. Currently, I am carrying out a few research projects on the relevant issues affecting the quality of comprehensive care that is offered to Veterans with Posttraumatic Stress Disorder and Leadership Effectiveness in healthcare Human Resource and Patient Management.
Furthermore, I strive to provide timely and insightful information on Behavioural Health Integration Program (BHIP). BHIP requires adequate population of caseloads of providers panel in General Mental Health Clinic. Principally, the analysing clinical teams tend to pay a particular attention to the adequacy of clinical challenges of missed opportunity. Moreover, the missed opportunity committee strategize and analyse the long-term plan for clinical challenges and devise the measure to address them.
Competency 2 - Knowledge of the organization including administrative practices and procedures common to organizations such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, fund control point, and storage of files and records.
I am quite acquainted with the various organization’s practices and regulations. With this regard, I know what is expected of me in my line of duty as well as in leading other people. Basically, it is crucial to respect not only those individuals who are above you in authority but also those who work under you. Being conversant with regulatory policies and measures has ensured that I do the right thing at the right time.
In line with my responsibilities in the VA department, I am familiar with several VHA regulations such as the VA Paid Manual, Title 38 USC, and Career Transition Assistance Program for Surplus and Displaced Employees, Code 5CFR, Guide to .
SampleJob Title Staff AssistantDepartment Department Of Ve.docxanhlodge
Sample
Job Title: Staff Assistant
Department: Department Of Veterans Affairs
Agency: Veterans Affairs, Veterans Health Administration
Job Announcement Number: JP-15-HBr-1466545-BU
Knowledge Skills & Ability KSA’s
Competency 1 – Skill in applying basic to advanced analytical techniques in data gathering/analysis methods, such as standard interviewing, surveying techniques, or record reviews, to collect various types of factual and evaluative information.
Adequate and efficient data collection and analysis has a significant impact on the expected outcome. With this regard, it is crucial to ensure that the data is adequately collected and analyzed properly so as to come up with justifiable results. My abilities in data collection and analysis are outstanding. Predominantly, the major methods of data collection that I am well-versed with include interviewing, observations/ surveys, questionnaires, and sampling. In statistical data analysis, I majorly employ numerous data analysing strategies such as the use of spread sheet.
In my current job position, I conduct several research proposals and projects and analyzed a number of data sets. This, in the long run, has helped shape my data gathering and analysing techniques. Currently, I am carrying out a few research projects on the relevant issues affecting the quality of comprehensive care that is offered to Veterans with Posttraumatic Stress Disorder and Leadership Effectiveness in healthcare Human Resource and Patient Management.
Furthermore, I strive to provide timely and insightful information on Behavioural Health Integration Program (BHIP). BHIP requires adequate population of caseloads of providers panel in General Mental Health Clinic. Principally, the analysing clinical teams tend to pay a particular attention to the adequacy of clinical challenges of missed opportunity. Moreover, the missed opportunity committee strategize and analyse the long-term plan for clinical challenges and devise the measure to address them.
Competency 2 - Knowledge of the organization including administrative practices and procedures common to organizations such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, fund control point, and storage of files and records.
I am quite acquainted with the various organization’s practices and regulations. With this regard, I know what is expected of me in my line of duty as well as in leading other people. Basically, it is crucial to respect not only those individuals who are above you in authority but also those who work under you. Being conversant with regulatory policies and measures has ensured that I do the right thing at the right time.
In line with my responsibilities in the VA department, I am familiar with several VHA regulations such as the VA Paid Manual, Title 38 USC, and Career Transition Assistance Program for Surplus and Displaced Employees, Code 5CFR, Guide to .
Tiffany McNeill Cover letter/Resume/Letters of recTiffany McNeill
Highly skilled, professional and compassionate Health Care Professional with a proven track record of over 16 years of success, dedication and superior service in the Clinical and Surgical areas. Also possesses over 4 years of Ophthalmic Management. Comfortable in a fast-paced environment with demonstrated ability in developing, building and maintaining positive and productive internal and external relationships on all levels. A valued team member who is able to quickly evaluate and assess a situation and apply analytical and critical thinking techniques to establish a solution. Able to work productively and independently, as well as part of a team. In pursuit of a rewarding management position utilizing my strong background in the health care field.
1. C A I T L I N E L I Z A B E T H D A C K
525 Crowley Road, Arlington, Texas ▪ 254-290-0873 • cait.dack@gmail.com
PROFESSIONAL SUMMARY
I have a serious passion for people and problem-solving as well as 10 years of experience in communicating and
interacting with people of all demographics, social service and healthcare administration and management, multi-tasking,
organization and constantly learning about the world around me. Recently earned an MBA in Healthcare Management and
currently aiming to pursue a long-term career in project or program management with an innovative social service
organization and an amazing team to help those within my community and beyond.
Key Qualifications Include:
Exceptional written and verbal communication skills.
Able to multi-task and perform effectively while maintaining high quality of work and quick turnaround time.
Computer literate, above average typing skills, able to learn quickly and adapt to new programs and projects.
Provide coworkers, team members and clients with an environment of support and empowerment.
EDUCATION
Masters of Business Administration – Healthcare Management June ’14 - Dec ‘15
Western Governors University | Salt Lake City, UT
Relevant Coursework: Project Management, Human Resources, Organizational Management, Data Analysis, Leadership,
Financial Analysis, Decision Analysis, Risk Management, Service Line Development, Social Responsibility, Healthcare
Accreditation Auditing, Trend Analysis, Root Cause Analysis, Forecasting
Bachelor of Social Work Aug ’08 - Dec ‘13
University of Texas at Arlington | Arlington, Texas
PROFESSIONAL EXPERIENCE
Health Services Specialist II, Cigna HealthSpring, Bedford, Texas March ’16 to present
Work with the Health Services Integrity Team and the SPW Admin Team to process incoming health plan member
documents in a timely manner in order for services to be administered to members as expected.
Communicate with state health plan agencies and local service coordinators to ensure document accuracy and
compliance with given guidelines.
I have further developed my attention to detail skills while learning to review, process and transfer documents as
well as flexibility and organization as needed when learning how to process new documents and projects.
Band Ambassador, Better Bites Bakery, DFW, Texas Jan ’16 to April ‘16
Set up and perform demonstrations with product samples in Whole Foods and Central Market grocery stores.
Boost sales and help spread the word about gluten-free, vegan-friendly bakery treats from Austin, Tx.
Sales Associate, Vixen Vapors, Pantego, Texas Jan ’15 to Oct ‘15
Helped customers with purchases and personalized plans to meet their smoking cessation goals.
Troubleshooting when customers had questions, concerns or issues with their electronic devices.
Outbound Survey Specialist, DSS Research, Fort Worth, Texas Feb‘14 to Jan ‘15
Conducted outbound satisfaction survey calls to health plan members.
Learned how to quickly develop a sense of mutual respect and good rapport with clients over the phone.
OTHER EXPERIENCE
Physician Tech/Scribe, Arlington Emergency Medicine Associates, Arlington, Tx Jan ’09 - Feb ‘14
Community Resource Call Center Intern with United Way’s 2-1-1 Referral Line, Arlington, Tx Summer/Fall ‘13