Thomas Thoresen is an Air Force veteran seeking a career in business management, administration, or accounting. He has a bachelor's degree in business management and experience in retail, office environments, and self-employment. His skills include contracts, time management, marketing, customer service, bookkeeping, and Microsoft Office.

1. THOMAS F. THORESEN
(612) 965 – 4206
tfthoresen@gmail.com
PROFILE
Motivated and energetic Air Force veteran with experience in management, accounting, bookkeeping, administration. Recently completed a bachelor’s degree in business management. Several years of experience in both retail and office environments. Extremely motivated to succeed with extreme attention to detail and exceptional communication and leadership skills. Highly adaptable and able to thrive in any situation.
SKILLS SUMMARY
 Contracts
 Time Management
 Marketing
 Customer Service
 Basic Digital Imaging
 Designing Spreadsheets
 Troubleshooting
 Advertising
 Bookkeeping
 Microsoft Office Suite (with emphasis on Excel and Word)
 Accounting
 Prioritizing
EDUCATION
Minnesota School of Business
BAS in Business Management, June 2014, with Honors
Related Coursework – Business Communication, Marketing, Advertising, Accounting, Human Resource Management, Business Ethics, and Entrepreneurship. Major projects included customer research and retention plans, financial statement analysis, and social media marketing plans.
Minnesota School of Business
AAS in Music Business, December 2012, with High Honors
Related Coursework – Business Management, Operations Management, Business Law, Copyright and Publishing, Internet Marketing, and Advertising. Major projects included multiple business plans, marketing and advertising plans, and business analysis.
RELEVANT WORK HISTORY
Owner / General Manager
ThorCat Music, Richfield MN - July 2007 to Present
- Maintain accurate accounting records
- Analyze data to monitor and track client spending habits
- Generate and catalogue invoices to document all transactions and collect on past due balances
- Create excellent client relationships with ongoing communication and service improvement
- Providing highly personalized and customized services to each client
Booking Agent
Evergreen Music Network Inc. – January 2014 to Present
- Manage and organize information and files on company server to maximize productivity
- Manage and maintain company and client calendars to ensure accuracy and streamline booking processes
- Assist President and contract department with tracking deposits and payments
- Track account balances on a daily and weekly basis to ensure deadlines are met
Sales
Guitar Center – November 2013 to Present
- Manage and maintain inventory to increase speed of sale and maximize customer experiences
- Utilize client management systems to improve customer communication and proactively discover and resolve customer complaints
- Use personal and informative selling tactics to provide customers with the best experience possible
- Utilize a team mentality to resolve issues quickly and tackle projects
- Promote services within the company to maximize exposure and increase conversion
- Current sales numbers in the top 20% of store
- Currently receiving approximately three “I.C.E” (incredible customer experience) letters per month
Jet Engine Mechanic
United States Air Force, Joint Base Lewis-McChord - August 2009 to June 2011
- Maintained maintenance schedules of 60 aircraft in a project-based manner in a team environment
- Documented all maintenance activities to ensure completion and safety
- Utilized a team approach to accomplish maintenance tasks in a timely manner