The document provides guidance to students in the Educational Opportunity Program (EOP) on developing skills to succeed in college such as verbal communication, working in teams, and prioritizing tasks. It also discusses building relationships with professors by communicating effectively, asking questions in class, and completing assignments on time to earn strong letters of recommendation. The presentation aims to help EOP students understand employer expectations and how to showcase their abilities.

1. Educational Opportunity Program
PROFESSOR EXPECTATIONS
Spring 2015
Presented by: Michele Burns, SJSU - Counselor Education

2. SJSU Washington SquareAgenda
 Student Job Description identifies your college readiness
 Student commitment to having and developing key skills
 Build rapport with assertive communication
 Display evidence for a strong letter of recommendation

3. Student Job Description
Position Title: Position Department:
Status: Reports to:
Salary:
Position Purpose:
Previous education and experience:
Essential duties and responsibilities:
Scope of responsibilities:
Specific job skills:
College Student
$90,000 - $100,000 = 90-100% = A
EOP
SJSU
F, S, Jr, Sr
Increase standard of living, find full-filling employment,…
High School, certificates, community college,
SJSU, retail sales, food industry, tutoring, assisting elderly…conferences & workshops,
Prompt to class, keep up on the assigned reading,
submit all homework, follow campus rules, attend campus events…
Choose a major, a minor, & consider graduate school;
pay attention to self-care and utilize the health center.utilize counseling services, & tutoring,
Communication; team-work; decision-maker & problem-solver;
plan, organize & prioritize work; obtain & process information; analyze quantitative data;
technical knowledge related to the job; Microsoft Office; create &/or edit reports;
sell or influence others.

4. SJSU Washington SquareTop Ten Skills for Job Candidates
for Job Candidates1. Verbal Communication
2. Team-player
3. Decision-maker and problem-solver
4. Plan, organize, and prioritize work
5. Obtain and process information
6. Analyse quantitative data
7. Technical
8. Computer software
9. Create and edit reports
10.Sell and Influence others

5. SJSU Washington Square
Experiencing Each Other
The Professor – Student Relationship
Helpful
Helpful

6. SJSU Washington Square
Interaction
“Able to communicate with other individuals,
while simultaneously building
credibility and rapport.”
~Paul Green, Behavioural Interviewing

7. Key Factors
For Students
Desired Results
• To express yourself
• To understand others
• To give feedback
• To receive feedback
• To solve problems
• To resolve conflict
• To build relationships
• To learn information
 You talk
 You listen
 You talk
 You listen
 Collaborate
 Collaborate
 Collaborate
 Collaborate
Talk, Listen &/or Collaborate

8. SJSU Washington SquareOffice Hours: Assertive Communication
“Gracious to all, to none subservient, without offense he spoke the word he meant.”
~Thomas Bailey Aldrich
Communicate directly
Have eye contact
Value everyone’s needs
State what they want
Hold themselves and others accountable
Can be annoyed by the passive style

9. SJSU Washington SquareLetter of Recommendation
During your college experience, you will meet instructors, club
leaders, peers, successful professional leaders from the community,
and others who can assist in your future success. This is your
opportunity, to put your best foot forward, as you continue to
develop skills and character, as well as build meaningful
relationships.
Let’s complete a letter of recommendation to help your instructors,
and the like, present you to a potential company as a volunteer, intern,
or employee. What will they be able to truthfully say about you?
Consider using your MBTI and skills results.
What can you do to demonstrate your abilities to instructors, so that the letter will be
a glowing report of how you might contribute to a company’s
success?

10. SJSU Washington Square
September 30, 2014
Dr. John Yu
San Jose State University
One Washington Square
San Jose, CA 95192-0073
Dear Selection Committee:
It is without hesitation that I recommend Brandy Stone for the
Marketing Rep position at ABC Technology. In a class that is
structured to encourage classroom participation, individual research and discovery,
along with group presentations, Brandy exceeded my expectations.

11. Brandy also added tremendous value to the
classroom experience. In fact, Ms. Stone
demonstrated confidence by asking critical questions,
contributing valuable information from assigned readings, along
with assisting other students in the classroom. She was
prompt to each class, timely with assignments,
and consistently had a professional, positive
attitude. Furthermore, Brandy demonstrated
strong leadership skills by taking initiative in group
projects. Brandy’s contributions enhanced the
entire class’ learning experience.

12. Brandy also has strong ________________________ _,
____________ ______, and ___________________ skills.
Additionally, Ms. Stone ___ _______________________
with a willingness to learn and develop.
Brandy will surely add value to your company’s team. Call
or email with questions.
Warm Regards,
Dr. John Yu

13. SJSU Washington SquareDiscussion
1. Give examples of how you have been developing these
skills throughout your college experience.
2. Which of the top ten skills will you choose to
develop this semester?
Top Ten #1 - Verbal Communication Top Ten #2 - Team Player
Top Ten #3 – Decision-maker & problem-solver Top Ten #4 - Plan, organize, & prioritize work
Top Ten # 5 - Obtain & process information Top Ten # 6 – Analyze quantitative data
Top Ten # 7 - Technical skills specific to a job Top Ten # 8 – Computer Software like MS Suite
Top Ten # 9 – Create & edit reports Top Ten # 10 – Sell & influence others

14. SJSU Washington SquareDiscussion Continued
3. What opportunities have you had to present yourself,
in the best light, for a letter of recommendation?
4. In what areas would you like to further develop?
> demonstrate confidence > prompt > timely
> professional > positive > strong leadership skills
> initiative > enhancing the class experience
> willingness to learn and develop