Erin Bailey has over 15 years of experience in administrative and customer service roles. She has worked as a social media specialist, administrative assistant, collection officer, teller, and member services representative. She has strong skills in Microsoft Office, data entry, customer relations, and accounting procedures. Erin graduated from Tivy High School in Kerrville, Texas.

1. Erin Bailey
Plano, TX 75023
erinb2181970@yahoo.com
972-422-9349
WORK EXPERIENCE
Social Media Specialist
Volt Staffing - Richardson, TX - June 2016 to September 2016
 Handled customer questions and issues over Social Media (Facebook, Twitter)
Administrative Assistant
Business Asset Consultants, Inc - Addison, TX - July 2006 to May 2016
 Filing
 Answered phones, transferred calls to appropriate party, took detailed messages when needed
 Ordered supplies
 Successfully completed all tasks in a timely manner
 Handled all FedEx, UPS, post office, in-coming and outgoing
 Scheduled and arranged all meetings and travel accommodations
 Maintained the inventory database for incoming and outgoing product
 Helped accounting department with invoices and cut checks
 Created Sales Orders, Invoices, Purchase orders, and Quotes
Collection Officer/Teller/Member Services
Kerr County Federal Credit Union - Kerrville, TX - April 2000 to November 2005
 Contacted members who were past due on their loan agreement and try to set up payment
arrangements, while noting their file of the conversation and date
 On occasion would have to make arrangements to repo vehicles when members were in default
of their loan agreement
 Would help the tellers if they were short handed
 Open and close accounts, discuss IRA's and CD's
 help tellers balance their drawer at the end of the day, and perform closing procedure
EDUCATION
Diploma/GED
Tivy High School Kerrville - Kerrville, TX

2. SKILLS
Microsoft Office, Excel, Adobe, Outlook, Data Entry, Fax, Scanner (10+ years)
 Ability to operate a fax, copy machine, scanner, credit card machine, and 10 key.
 Knowledge of AR and AP procedures and documentation.
 Filing and organizational skills
 Lots of cash handling experience
 Ability to operate a multiple phone line, take accurate phone messages, and deliver messages
promptly
 Extensive customer-relations background