SlideShare a Scribd company logo
Introduction
Historical Evolution of Operations Management
Scope of Operations Management
Operations Management and Decision
Making
Models Quantitative Approaches
Performance Metrics
Analysis of Trade-Offs
A Systems Approach
Establishing Priorities
Ethics
Why Study Operations Management
The Historical Evolution of Operations
Management
Trends in Business
Management of systems or
processes that create goods
and/or provide services.Value –added - the difference
between the cost of inputs and the
value or price of output.
Historical Summary of Operations Management
Date
Concept/
Contribution
Contributor
1776 Division of Labor Adam Smith
1911 Scientific
Management
Frederick Taylor
1790 Interchangeable
Parts
Eli Whitney
1911
Motion study,
industrial
psychology
Frank and
Lilian Gilbreth
1912 Chart for
scheduling
Henry Gantt
1913 Moving Assembly
Line
Henry Ford
1915
Mathematical mode
of inventory
F.W Harris
1930
Hawthorne Worker
Motivation
Elton Mayo
1935
Statistical method for
sampling and quality control H.F Dodge
1940
Opertions research
applications in warfare
Operations research
group
1947 Linear
Programming
George Dantzig
1951
Commecial digital
computers
Sperry Univac
1950s Automation Numerous
1960s Industrial dynamics Jay Forrester
1975
Manufacturing Strategy
Time-based
competition, lean
production
Toyota and
Taiichi Ohno
1990s
Internet and Supply
Chain Management
Numerous
2000s
Applications service
providers and
outsourcing
Numerous
Production of
Goods
Delivery of
Services
Tangible output
Goods Oriented
Implies an Act
Act-oriented
Scope of Operations Management
Forcasting
Capacity
Planning
Scheduling
Managing
Inventories
Assuring Quality
Motivating and
Training
Employees
Locating
Facilities
Operations Management
and Decision Making
What?
How?
Who?
Performance Metrics
Quantitative Approaches
Mathematical Models
Schematic Models
Physical Models
Ethics
Establishing Priorities
System Approach
Analysis of Trade Offs
Why Study Operations Management?
“work together”.
Central to the functioning of all
business organizations.
Trends of Business
The internet, e-commerce and e-business
Management of Technology
Globalization
Management of Supply Chains
Outsourcing
Agility
Ethical Behavior
Operations Strategy
Working with fewer resources
Revenue Management
Process Analysis and Improvement and
Quality Improvement
Increased Regulation and Product
Liability Issue
Lean Production
• In mid-2000,the Firestone Tire
Company issued a recall of some
of its tires – those mounted on
certain sport-utility vehicles (SUV)
of the Ford Motor Company. This
was done in response to reports
that tire treads on some SUVs
separated in use, causing
accidents, some of which
involved fatal injuries as vehicles
rolled over.
• At first, Firestone denied there was a
problem with its tires, but it issued the
recall under pressure from consumer
groups and various government
agenies.All the tires in uestion were
produced at the same tire plant , and
there were calls to shut down that
facility.Firestone suggested that Ford
incorrectly matched the wrong tires with
its SUVs.There were also suggestion
that the shock absorbers of the SUVs
were rubbing against the tires, causing
or aggravating the problem.
• Both denied that this had been an
ongoing problem.However there
was a public outcry when it was
learned that Firestone had
previously issued recalls of these
tires in South America, but had not
informed officials in other
countries.Moreover,both companies
had settled atleast one lawsuit
involving an accident caused by
tread separation several years
earlier.
Reference
Stevenson,Sum.Producti
on and Operations
Management,Quezon
City,Philippines:McGraw
Hill,2012.
Production and operations management by Jonathan Taladro

More Related Content

What's hot

contemp (1).docx
contemp (1).docxcontemp (1).docx
contemp (1).docx
DarylIbasco1
 
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
حمد بوجرادة
 
Obligations and-contracts reviewer
Obligations and-contracts reviewerObligations and-contracts reviewer
Obligations and-contracts reviewer
robee desabelle
 
Intellectual property right
Intellectual property rightIntellectual property right
Intellectual property right
Polytechnic University of the Philippines
 
Political self . Understanding the self
Political self . Understanding the self Political self . Understanding the self
Political self . Understanding the self
Ivy Gomez
 
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptxTCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
Flora Mae Angtud
 
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
Magnolia Raz
 
Kabanata IV THESIS
Kabanata IV THESISKabanata IV THESIS
Kabanata IV THESIS
Jaspher Suarez Dingal
 
Oblicon essential notes_2015[1]-1
Oblicon essential notes_2015[1]-1Oblicon essential notes_2015[1]-1
Oblicon essential notes_2015[1]-1
israelmercadoramos
 
Self, Society, and Culture
Self, Society, and CultureSelf, Society, and Culture
Self, Society, and Culture
Joebren Herrera, RPm
 
Juan de Plasencia " Custom of the Tagalogs "
Juan de Plasencia " Custom of the Tagalogs "Juan de Plasencia " Custom of the Tagalogs "
Juan de Plasencia " Custom of the Tagalogs "
John Rey Ravago
 
Jollibee pro
Jollibee proJollibee pro
Jollibee pro
Geralph Gemeda
 
83643008 oblicon-mcq
83643008 oblicon-mcq83643008 oblicon-mcq
83643008 oblicon-mcq
israelmercadoramos
 
Part 5 Adjusting the Accounts
Part 5 Adjusting the AccountsPart 5 Adjusting the Accounts
Part 5 Adjusting the Accounts
Michael Alonzo
 
NE1
NE1NE1
NE1
attyjdc
 
Obligations and contracts
Obligations and contractsObligations and contracts
Obligations and contracts
Jecko Bechayda
 
Hist2 15 the japanese occupation
Hist2   15 the japanese occupationHist2   15 the japanese occupation
Hist2 15 the japanese occupation
Yvan Gumbao
 
Pledge and Chattel Mortgage
Pledge and Chattel MortgagePledge and Chattel Mortgage
Pledge and Chattel Mortgage
Nhordia Rose Perez
 
10-step marketing plan for Jollibee
10-step marketing plan for Jollibee10-step marketing plan for Jollibee
10-step marketing plan for Jollibee
Deborah Taggueg
 
Law partnership, partner (7)
Law partnership, partner (7)Law partnership, partner (7)
Law partnership, partner (7)
badsharc
 

What's hot (20)

contemp (1).docx
contemp (1).docxcontemp (1).docx
contemp (1).docx
 
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
Quiz 5QUIZ strategic management concepts &cases 11th edition by Fred R. David...
 
Obligations and-contracts reviewer
Obligations and-contracts reviewerObligations and-contracts reviewer
Obligations and-contracts reviewer
 
Intellectual property right
Intellectual property rightIntellectual property right
Intellectual property right
 
Political self . Understanding the self
Political self . Understanding the self Political self . Understanding the self
Political self . Understanding the self
 
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptxTCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
TCW L1.2 - GLOBAL ECONOMY LECTURE.pptx
 
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
Income Taxation - Answer key (6th Edition by Valencia)- Chapter 4
 
Kabanata IV THESIS
Kabanata IV THESISKabanata IV THESIS
Kabanata IV THESIS
 
Oblicon essential notes_2015[1]-1
Oblicon essential notes_2015[1]-1Oblicon essential notes_2015[1]-1
Oblicon essential notes_2015[1]-1
 
Self, Society, and Culture
Self, Society, and CultureSelf, Society, and Culture
Self, Society, and Culture
 
Juan de Plasencia " Custom of the Tagalogs "
Juan de Plasencia " Custom of the Tagalogs "Juan de Plasencia " Custom of the Tagalogs "
Juan de Plasencia " Custom of the Tagalogs "
 
Jollibee pro
Jollibee proJollibee pro
Jollibee pro
 
83643008 oblicon-mcq
83643008 oblicon-mcq83643008 oblicon-mcq
83643008 oblicon-mcq
 
Part 5 Adjusting the Accounts
Part 5 Adjusting the AccountsPart 5 Adjusting the Accounts
Part 5 Adjusting the Accounts
 
NE1
NE1NE1
NE1
 
Obligations and contracts
Obligations and contractsObligations and contracts
Obligations and contracts
 
Hist2 15 the japanese occupation
Hist2   15 the japanese occupationHist2   15 the japanese occupation
Hist2 15 the japanese occupation
 
Pledge and Chattel Mortgage
Pledge and Chattel MortgagePledge and Chattel Mortgage
Pledge and Chattel Mortgage
 
10-step marketing plan for Jollibee
10-step marketing plan for Jollibee10-step marketing plan for Jollibee
10-step marketing plan for Jollibee
 
Law partnership, partner (7)
Law partnership, partner (7)Law partnership, partner (7)
Law partnership, partner (7)
 

Similar to Production and operations management by Jonathan Taladro

Business Ethics Workshop
Business Ethics WorkshopBusiness Ethics Workshop
Business Ethics Workshop
Oliver Parker
 
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKETTREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
ijmvsc
 
Trend analysis of car recalls evidence from the us market;13
Trend analysis of car recalls   evidence from the us market;13Trend analysis of car recalls   evidence from the us market;13
Trend analysis of car recalls evidence from the us market;13
Département de finance
 
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKETTREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
ijmvsc
 
Module 1_OM_ part 1.pptx
Module 1_OM_ part 1.pptxModule 1_OM_ part 1.pptx
Module 1_OM_ part 1.pptx
Dr. Rajeswari R
 
History Of Production Operations Management (POM)
History Of Production Operations Management (POM)History Of Production Operations Management (POM)
History Of Production Operations Management (POM)
Mudassar Salman
 
Case Study Of Toyota Motor Corporation ( Or Toyota )
Case Study Of Toyota Motor Corporation ( Or Toyota )Case Study Of Toyota Motor Corporation ( Or Toyota )
Case Study Of Toyota Motor Corporation ( Or Toyota )
Crystal Williams
 
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
Maria Perkins
 
Rubber industry Presentation
Rubber industry PresentationRubber industry Presentation
Rubber industry Presentation
Bhavik Parmar
 
Chapter 1 introduction of Operation Management
Chapter 1 introduction of Operation ManagementChapter 1 introduction of Operation Management
Chapter 1 introduction of Operation Management
Abu Sadat Mohammad Saleh
 
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docxPart 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
POLY33
 
Ch01 (2)
Ch01 (2)Ch01 (2)
Ch01 (2)
bharat111111
 
Ch01 2
Ch01 2Ch01 2
Ch01 2
ajithsrc
 
Firestone Tire & Rubber
Firestone Tire & RubberFirestone Tire & Rubber
Firestone Tire & Rubber
Andrew Chin
 
Operations management ppt @ bec doms bagalkot mba
Operations management ppt @ bec doms bagalkot mbaOperations management ppt @ bec doms bagalkot mba
Operations management ppt @ bec doms bagalkot mba
Babasab Patil
 
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docxMODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
raju957290
 
[SKARtec Digital Marketing Academy] - Operations Management
[SKARtec Digital Marketing Academy] - Operations Management[SKARtec Digital Marketing Academy] - Operations Management
[SKARtec Digital Marketing Academy] - Operations Management
SKARTEC Digital Marketing Academy
 
Financial perspective of ford motors
Financial perspective of ford motorsFinancial perspective of ford motors
Financial perspective of ford motors
emb807
 
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docxInt. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
normanibarber20063
 
Tyre industry in india competition or collusion
Tyre industry in india competition or collusionTyre industry in india competition or collusion
Tyre industry in india competition or collusion
Pallav Prasad
 

Similar to Production and operations management by Jonathan Taladro (20)

Business Ethics Workshop
Business Ethics WorkshopBusiness Ethics Workshop
Business Ethics Workshop
 
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKETTREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
 
Trend analysis of car recalls evidence from the us market;13
Trend analysis of car recalls   evidence from the us market;13Trend analysis of car recalls   evidence from the us market;13
Trend analysis of car recalls evidence from the us market;13
 
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKETTREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
TREND ANALYSIS OF CAR RECALLS: EVIDENCE FROM THE US MARKET
 
Module 1_OM_ part 1.pptx
Module 1_OM_ part 1.pptxModule 1_OM_ part 1.pptx
Module 1_OM_ part 1.pptx
 
History Of Production Operations Management (POM)
History Of Production Operations Management (POM)History Of Production Operations Management (POM)
History Of Production Operations Management (POM)
 
Case Study Of Toyota Motor Corporation ( Or Toyota )
Case Study Of Toyota Motor Corporation ( Or Toyota )Case Study Of Toyota Motor Corporation ( Or Toyota )
Case Study Of Toyota Motor Corporation ( Or Toyota )
 
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
9. Analysis Of The Toyota Production System And The Genesis Of Six Sigma Prog...
 
Rubber industry Presentation
Rubber industry PresentationRubber industry Presentation
Rubber industry Presentation
 
Chapter 1 introduction of Operation Management
Chapter 1 introduction of Operation ManagementChapter 1 introduction of Operation Management
Chapter 1 introduction of Operation Management
 
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docxPart 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
Part 1 Ethical ChallengeFord Motor Company Responds to Ethical C.docx
 
Ch01 (2)
Ch01 (2)Ch01 (2)
Ch01 (2)
 
Ch01 2
Ch01 2Ch01 2
Ch01 2
 
Firestone Tire & Rubber
Firestone Tire & RubberFirestone Tire & Rubber
Firestone Tire & Rubber
 
Operations management ppt @ bec doms bagalkot mba
Operations management ppt @ bec doms bagalkot mbaOperations management ppt @ bec doms bagalkot mba
Operations management ppt @ bec doms bagalkot mba
 
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docxMODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
MODULE 05 PROJECT - FINANCIAL STATEMENTS 1Financial Statemen.docx
 
[SKARtec Digital Marketing Academy] - Operations Management
[SKARtec Digital Marketing Academy] - Operations Management[SKARtec Digital Marketing Academy] - Operations Management
[SKARtec Digital Marketing Academy] - Operations Management
 
Financial perspective of ford motors
Financial perspective of ford motorsFinancial perspective of ford motors
Financial perspective of ford motors
 
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docxInt. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
Int. J. Production Economics ] (]]]]) ]]]–]]]Contents lists .docx
 
Tyre industry in india competition or collusion
Tyre industry in india competition or collusionTyre industry in india competition or collusion
Tyre industry in india competition or collusion
 

Recently uploaded

Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
PickUp_conversational AI_Capex, Inc._20240611
PickUp_conversational AI_Capex, Inc._20240611PickUp_conversational AI_Capex, Inc._20240611
PickUp_conversational AI_Capex, Inc._20240611
Shuntaro Kogame
 
No Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found OnlineNo Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found Online
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis ShiaoHow to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Gokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| CoimbatoreGokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| Coimbatore
dmgokila
 
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
KiranRai75
 
How to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that RanksHow to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that Ranks
minatamang0021
 
Top digital marketing institutein noida
Top digital marketing institutein noidaTop digital marketing institutein noida
Top digital marketing institutein noida
aditisingh6607
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialBreaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Navah Hopkins
 
Grow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital MarketingGrow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital Marketing
Digital Discovery Institute
 
How American Bath Group Leveraged Kontent
How American Bath Group Leveraged KontentHow American Bath Group Leveraged Kontent
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Google Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysisGoogle Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysis
akashrawdot
 

Recently uploaded (20)

Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...Unlocking Everyday Narratives: The Power of Storytelling in Marketing  - Chad...
Unlocking Everyday Narratives: The Power of Storytelling in Marketing - Chad...
 
PickUp_conversational AI_Capex, Inc._20240611
PickUp_conversational AI_Capex, Inc._20240611PickUp_conversational AI_Capex, Inc._20240611
PickUp_conversational AI_Capex, Inc._20240611
 
No Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found OnlineNo Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found Online
 
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis ShiaoHow to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
 
Gokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| CoimbatoreGokila digital marketing| consultant| Coimbatore
Gokila digital marketing| consultant| Coimbatore
 
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdfLuxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
Luxury Hanloom Saree Brand ,Capstone Project_Kiran Bansal.pdf
 
How to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that RanksHow to Use AI to Write a High-Quality Article that Ranks
How to Use AI to Write a High-Quality Article that Ranks
 
Amazing and On Point - Ramon Ray, USA TODAY
Amazing and On Point - Ramon Ray, USA TODAYAmazing and On Point - Ramon Ray, USA TODAY
Amazing and On Point - Ramon Ray, USA TODAY
 
Top digital marketing institutein noida
Top digital marketing institutein noidaTop digital marketing institutein noida
Top digital marketing institutein noida
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
 
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
Marketing in the Age of AI - Shifting CX from Monologue to Dialogue - Susan W...
 
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialBreaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
 
Grow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital MarketingGrow Your Business Online: Introduction to Digital Marketing
Grow Your Business Online: Introduction to Digital Marketing
 
Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results - R...
Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results - R...Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results - R...
Unleash the Power of Storytelling - Win Hearts, Change Minds, Get Results - R...
 
How American Bath Group Leveraged Kontent
How American Bath Group Leveraged KontentHow American Bath Group Leveraged Kontent
How American Bath Group Leveraged Kontent
 
Mastering Email Campaign Automation Strategies and Best Practices - Michelle...
Mastering Email Campaign Automation Strategies and Best Practices  - Michelle...Mastering Email Campaign Automation Strategies and Best Practices  - Michelle...
Mastering Email Campaign Automation Strategies and Best Practices - Michelle...
 
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
Future-Proof Like Beyoncé - Syncing Email and Social Media for Iconic Brand L...
 
Google Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysisGoogle Ads Vs Social Media Ads-A comparative analysis
Google Ads Vs Social Media Ads-A comparative analysis
 

Production and operations management by Jonathan Taladro

  • 1.
  • 2. Introduction Historical Evolution of Operations Management Scope of Operations Management Operations Management and Decision Making Models Quantitative Approaches Performance Metrics Analysis of Trade-Offs
  • 3. A Systems Approach Establishing Priorities Ethics Why Study Operations Management The Historical Evolution of Operations Management Trends in Business
  • 4. Management of systems or processes that create goods and/or provide services.Value –added - the difference between the cost of inputs and the value or price of output.
  • 5. Historical Summary of Operations Management Date Concept/ Contribution Contributor 1776 Division of Labor Adam Smith 1911 Scientific Management Frederick Taylor 1790 Interchangeable Parts Eli Whitney 1911 Motion study, industrial psychology Frank and Lilian Gilbreth 1912 Chart for scheduling Henry Gantt 1913 Moving Assembly Line Henry Ford
  • 6. 1915 Mathematical mode of inventory F.W Harris 1930 Hawthorne Worker Motivation Elton Mayo 1935 Statistical method for sampling and quality control H.F Dodge 1940 Opertions research applications in warfare Operations research group 1947 Linear Programming George Dantzig 1951 Commecial digital computers Sperry Univac
  • 7. 1950s Automation Numerous 1960s Industrial dynamics Jay Forrester 1975 Manufacturing Strategy Time-based competition, lean production Toyota and Taiichi Ohno 1990s Internet and Supply Chain Management Numerous 2000s Applications service providers and outsourcing Numerous
  • 8. Production of Goods Delivery of Services Tangible output Goods Oriented Implies an Act Act-oriented
  • 9. Scope of Operations Management Forcasting Capacity Planning Scheduling Managing Inventories Assuring Quality Motivating and Training Employees Locating Facilities
  • 10. Operations Management and Decision Making What? How? Who?
  • 11. Performance Metrics Quantitative Approaches Mathematical Models Schematic Models Physical Models
  • 13. Why Study Operations Management? “work together”. Central to the functioning of all business organizations.
  • 14. Trends of Business The internet, e-commerce and e-business Management of Technology Globalization Management of Supply Chains Outsourcing Agility Ethical Behavior Operations Strategy Working with fewer resources Revenue Management
  • 15. Process Analysis and Improvement and Quality Improvement Increased Regulation and Product Liability Issue Lean Production
  • 16. • In mid-2000,the Firestone Tire Company issued a recall of some of its tires – those mounted on certain sport-utility vehicles (SUV) of the Ford Motor Company. This was done in response to reports that tire treads on some SUVs separated in use, causing accidents, some of which involved fatal injuries as vehicles rolled over. • At first, Firestone denied there was a problem with its tires, but it issued the recall under pressure from consumer groups and various government agenies.All the tires in uestion were produced at the same tire plant , and there were calls to shut down that facility.Firestone suggested that Ford incorrectly matched the wrong tires with its SUVs.There were also suggestion that the shock absorbers of the SUVs were rubbing against the tires, causing or aggravating the problem. • Both denied that this had been an ongoing problem.However there was a public outcry when it was learned that Firestone had previously issued recalls of these tires in South America, but had not informed officials in other countries.Moreover,both companies had settled atleast one lawsuit involving an accident caused by tread separation several years earlier.