Making Strategy Accessible
With the North Star Framework
John Cutler @johncutlefish
amplitude.com/north-star
@johncutlefish
Reactive feature factories
“The Product”
@johncutlefish
Vs
Driving in data circles….
@johncutlefish
Aligned
(No Autonomy)
Autonomy
(No Alignment)
Go Here
“Just freestyle”
@johncutlefish
$$ Now
All of our brilliant decisions
@johncutlefish
The Business The People Who Do Product
Poor PM
@johncutlefish
North Star Metric
Input
Input
Input
Input
@johncutlefish
North Star Metric
Inputs
Sustainable, Mid-Long
Term Growth
The Stuff
We
Are
Working
On
@johncutlefish
Strategy shorthand
Surface beliefs and assumptions
Glue between “the work” and sustainable progress
Promotes aligned autonomy
Common language
Better conversations…
@johncutlefish
Picture a bank….
Align your banking with your core values
@johncutlefish
@johncutlefish
Become a “real” bank…
A large % of someone’s financial life
@johncutlefish
@johncutlefish
@johncutlefish
Picture a product analytics company
That helps teams do more impactful work…
@johncutlefish
We have to activate accounts…
Help people create charts…
Help people consume those insights…
@johncutlefish
Aha! It is all about learning…
@johncutlefish
Learning Users
Activated Accounts
Broadcasted Learnings
Consumption of Learnings
@johncutlefish
Learning Users
Activated Accounts
Broadcasted Learnings
Consumption of Learnings
Weekly Learning Users (WLUs)
# of Weekly Users who are active
and share a learning that is
consumed by at least 2 other
people in the previous 7 days.
Organizations that have reached at least 5 WLUs.
A chart, dashboard, or Notebook consumed by 2 or more people within a 7 day period.
Total reach of BL in an organization within a 7 day period.
@johncutlefish
Activity time…
@johncutlefish
Your product’s promise…
@johncutlefish
The path…
The promise…
@johncutlefish
Compared to ___COMPETITOR____
(who we consider to be a ______A_____),
we are ______B______ when it comes to our
ability to ___CAPABILITY___.
We must ______C________ .
@johncutlefish
The path…
The promise…
The players…
@johncutlefish
Our ability to achieve our mid/long term vision and
mission is a function of our ability to:
_____________________________________
Which is a function of our ability to
1. _____________________________________
2. _____________________________________
3. _____________________________________
4. _____________________________________
@johncutlefish
Leading indicator of mid/long term sustainable growth
A persistent model vs. point-in-time goals
Ideas first…then minimally viable measurement
Change when your strategy changes…
Tips for running a workshop yourself
@johncutlefish
$$ Now
All of our brilliant decisions
@johncutlefish
North Star Metric
Inputs
Sustainable, Mid-Long
Term Growth
The Stuff
We
Are
Working
On
@johncutlefish
Time Based Goals
Persistent model …
@johncutlefish
Get the beliefs right … and then use minimally viable measurement
@johncutlefish
When the strategy changes….
Change your Inputs and/or North Star Metric
@johncutlefish
Cross-functional group
Brainstorm your product’s promise
For fun…think about terrible North Stars
Play the Jira ticket game
Experiment with “Statements”
Tweak …
And then consider measurement
@johncutlefish
Thanks!
amplitude.com/north-star

[Product Camp 2020] - Making strategy accessible - John Cutler - Amplitude