Procmate is an omni-channel bot platform designed to automate enterprise processes using AI, ML, and NLP technologies, enhancing customer engagement and operational efficiency. It offers functionalities like cognitive automation for customer service, quality control in manufacturing, and real-time logistics optimization, while integrating with various business applications. The platform aims to transform industries by improving resource allocation, predictive maintenance, and onboarding processes, ultimately driving business growth and customer satisfaction.

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Automate Your Enterprise

2. An Omni-Channel BOT Platform
Embark on your journey towards an intelligent digital workforce with ProcMATE
today.
Ensuring that your enterprise automation can overcome process complexity, application updates, and all types of data with
ease.
Digital Workforce
A new age workforce to run
business process from Digital &
Social Channels and integrate
seamlessly with any partner
network.
Cognitive Automation
Self Learning automation for
Customer acquisition & Customer
service Straight Through Processing
with measurable TAT and SLA.
Conversational Engine
Cognitive workflows have
conversations with the customer
across an Omni-channel, multi
lingual mode of engagement.
Compusoft’s Cognitive Process Automation is a game-changing, transformative technology which is becoming the persuasive
theme for growing revenues and margins, improving customer satisfaction and managing compliance risk.

3. Integrate ProcMATE with any customer facing channels like :
Website, Messenger, WeChat, WhatsApp, SMS, ChatBOT, E-mail, Twitter, Viber, Missed Call,
QR Code, Alexa, Voice Assistants, Connected Homes, Smart Watches, Kiosks.
This AI, ML & NLP based platform ProcMATE automates processes catering to all stakeholders both internal and external across multiple
channels to ensure maximum adoption.
AI based BOT Platform
• Cognitive workflow engine to automate processes across
channels.
• Graphical User interface to easily modify algorithms and
business processes.
• Ready process templates for customer on- boarding,
customer Service, customer support and employee
engagement.
• Converts leads into sales.
• Drives Business Growth.
• Gives Real Time Insights.
• Opens chat window within display ad unit.
• Easily integrates with business application like
Microsoft Dynamics 365, SAP, Salesforce, Oracle,
etc.
• captures relevant information’s, documents,
identities, & other verifications required to on-
board your customer.
Conversational AI Enterprise Digital Middleware
ProcMATE is…

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MANUFACTURING
INDUSTRY USE CASES

5. ProcMATE Transforming Manufacturing
Artificial intelligence technology is now making its way into
manufacturing. The machine-learning technology and pattern-
recognition feature in ProcMATE could hold the key in
transforming factories of the near future.
ProcMATE can automate processes involved in manufacturing viz.
perform quality control, shorten design time, reduce materials
waste, improve production reuse, perform predictive
maintenance, and more.
ProcMATE seamlessly helps to connect and automate sales,
forecasting, replenishment, supply, planning, procurement,
manufacturing and distribution activities.
Predictive maintenance :
Predict failure and recommend proactive maintenance for
production and moving equipment.
Resource allocation :
Optimize resource allocation in R&D and manufacturing,
leveraging diverse data e.g. communications, documentation to
track progress.
Forecasting :
• Predict future demand trends and potential constraints in
supply chain.
Highlights

6. ProcMATE Use Cases
ProcMATE
Process unstructured data :
• AI based OCR (Optical Character Recognition) technology present
in ProcMATE, quickly and accurately converts unstructured data
from documents into structured data which can be then further
stored and processed as per business requirement.
Operation / Logistics optimization (Real Time) :
• Optimize complex manufacturing process in real time - determine
where to dedicate resources to reduce bottlenecks and cycle time.
• Optimize R&D experimental efficiency through
process/operations.
Discover new trends / anomalies :
• Identify root cause for low product yield in manufacturing
processes.
• Determine root causes for quality issues developed outside of
manufacturing (e.g. during delivery, in supply chain)

7. ProcMATE Use Cases
Dealer / Franchisee / Partner On-boarding :
• Cognitive Automation provides specific, step-by-step
instructions to effectively and efficiently on-board Dealers /
Partners / Franchisee.
Employee Engagement :
• Create opportunities inside the workplace for employees to
gather and socialize.
• Gives Chat option for employees to connect internally.
Predictive Analytics :
• Identify design problems in pre-production to reduce ramp-
up time to maximum output.
• Identify critical factors to reduce number of required
experiments for R&D and testing (e.g. component testing).

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info@compusoftadvisors.com
www.compusoftadvisors.com
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