5 keys to digital transformation for small businessesSameerShaik43
Digital Transformation is crucial for all types & sizes of businesses across the globe. Only then can you overcome increasing competition. But with a limited budget in hand, this can be an intimidating task to undertake. But using the latest technologies can help your business to derive myriads of benefits.
Empowering Agents to Provide Service from Anywhere: Contact Centers in the Ti...Optimizely
The coronavirus pandemic has pushed contact center leaders to accelerate technology adoption and empower their teams to work remotely. Join this session with State Farm, Salesforce, and Optimizely to learn how contact centers can adapt quickly and successfully in the time of COVID.
Digital Transformation: How to Model Human Behavior in DigitizationBizagi
Digital transformation is the change associated with the application of digital technology in all aspects of human society. For businesses, it is about creating a competitive edge by digitizing operations for greater efficiency, intelligence and agility.
One main challenge of digitization is modelling human behavior and cognitive processes into logical expressions that can be digitized and automated. How do we translate complex human behavior and thinking into digital processes?
Frank Beyer, a business process management expert will share how approvals of various kind and pricing calculations can be automated thereby drawing on his experience with a pilot project at former employer Kyocera , a Japanese multinational electronics and ceramics manufacturer, automates its pricing calculation and approvals.
Download the presentation from Frank Beyer and Bizagi as they discuss:
•How to model human activities into digital processes
•How to break the cognitive barrier to embark on RPA
•The impact and hidden benefits of digitizing human activities
About Kyocera
KYOCERA Document Solutions America is a group company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Corporation's net sales totalled $13.1 Billion.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here: https://youtu.be/A-0I47Qm5MY
DigitalScaler is a passionate expert team that has profound expertise in orchestrating and embedding customer experience, digital & agile maturity at large scale. We help organisations attain the definitive strategic differentiator: being the number one customer experience provider. With our holistic transformation approach, we create scalability and velocity capabilities that equal digital native companies.
At Ireland’s biggest energy supplier, the customer is at the heart of everything they do. See what Head of Customer Experience & Operations Aisling McCarthy had to say at Qualtrics
Converge Europe as she presented their journey to refocus the orgaisation on the customer.
5 keys to digital transformation for small businessesSameerShaik43
Digital Transformation is crucial for all types & sizes of businesses across the globe. Only then can you overcome increasing competition. But with a limited budget in hand, this can be an intimidating task to undertake. But using the latest technologies can help your business to derive myriads of benefits.
Empowering Agents to Provide Service from Anywhere: Contact Centers in the Ti...Optimizely
The coronavirus pandemic has pushed contact center leaders to accelerate technology adoption and empower their teams to work remotely. Join this session with State Farm, Salesforce, and Optimizely to learn how contact centers can adapt quickly and successfully in the time of COVID.
Digital Transformation: How to Model Human Behavior in DigitizationBizagi
Digital transformation is the change associated with the application of digital technology in all aspects of human society. For businesses, it is about creating a competitive edge by digitizing operations for greater efficiency, intelligence and agility.
One main challenge of digitization is modelling human behavior and cognitive processes into logical expressions that can be digitized and automated. How do we translate complex human behavior and thinking into digital processes?
Frank Beyer, a business process management expert will share how approvals of various kind and pricing calculations can be automated thereby drawing on his experience with a pilot project at former employer Kyocera , a Japanese multinational electronics and ceramics manufacturer, automates its pricing calculation and approvals.
Download the presentation from Frank Beyer and Bizagi as they discuss:
•How to model human activities into digital processes
•How to break the cognitive barrier to embark on RPA
•The impact and hidden benefits of digitizing human activities
About Kyocera
KYOCERA Document Solutions America is a group company of Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. Kyocera Corporation's net sales totalled $13.1 Billion.
About Bizagi
Headquartered in the UK and with operations across North America, Europe and Latin America, Bizagi is a global leader in digital business platforms. With a global user community of over 650,000 process pioneers, Bizagi has helped over 500 enterprises in 50 countries to survive and thrive in the digital age. For more information, please visit www.bizagi.com
Watch the Video here: https://youtu.be/A-0I47Qm5MY
DigitalScaler is a passionate expert team that has profound expertise in orchestrating and embedding customer experience, digital & agile maturity at large scale. We help organisations attain the definitive strategic differentiator: being the number one customer experience provider. With our holistic transformation approach, we create scalability and velocity capabilities that equal digital native companies.
At Ireland’s biggest energy supplier, the customer is at the heart of everything they do. See what Head of Customer Experience & Operations Aisling McCarthy had to say at Qualtrics
Converge Europe as she presented their journey to refocus the orgaisation on the customer.
SAP Process Mining in Action: Hear from Two CustomersCelonis
Hear about insights gained and other benefits of leveraging SAP Process Mining by Celonis at two of the largest global enterprises in their respective industries: SAP SE and Schlumberger.
Mark Saul, Head of Process Management at SAP SE has been spearheading the planning, introduction and successful implementation of SAP Process Mining at SAP. He will outline the benefits and use cases that are relevant for Europe’s largest software company by using SAP Process Mining with SAP S/4 HANA, SAP Data Hub and the positive outcomes for the company.
Jim Brady, Vice President Architecture & Governance from Schlumberger will highlight the company’s SAP GoLive of one of the largest launches recent history. In particular, using SAP Process Mining during the vital hypercare period in that global SAP launch. The focus during that critical time is on adaption monitoring, conformance monitoring, de-bottlenecking, and in part design validation to ensure the SAP launch proves to be a big success.
Presenters:
Alex Marx, Global Partner Director, SAP
James P. Brady, Vice President IT Architecture & Governance, Schlumberger
Mark Saul, Head of Process Management, SAP
Success Factors for Process Mining TechnologyCelonis
Creating fertile ground within an organization is paramount to ensure successful adoption, scaling and--most of all--value generation with Celonis. By blending academic literature on management studies and observing how our larger customer base approaches Celonis holistically, we have created a taxonomy of factors that are most important for long-term success. In this session, we will illustrate those Celonis success factors as well as the methodology we use for determining where there are improvement opportunities and how to get the most out of Celonis. This methodology can be adopted and used internally by whoever drives the Celonis initiative within your company.
Presenters:
Sebastian Walter, VP Professional Services & Customer Success, Celonis
Alessandro Petri, Senior Customer Success Manager, Celonis
Why Companies Need New Approaches for Faster Time-to-Insight SAP Asia Pacific
An IDC infographic, sponsored by SAP. Volumes and variety of data are continuing to grow. The speed of data usage is also increasing, leading to new user expectations. Given these realities, organizations need to: Sift through data to find meaning, identify risks and opportunities, and identify factors that impact future performance.
Measuring your experimentation program’s success is fundamental to improving your organization's maturity. Operational metrics and Optimizely’s Maturity Model provide insight and direction on how experimentation is impacting your business and where you can make operational and organizational improvements.
In this session, you'll learn about Optimizely's Maturity Model and where experimentation organizations measure across it. Come join and see how organizations have progressed from each level and improved on the most important operational metrics.
In a recent webinar we explored the differences between Sugar Enterprise and Sugar Sell and Serve, shared the benefits of migrating, and provided an overview of the migration steps.
A Value-driven Approach Based on Partnership and CollaborationCelonis
Founded in 1949 as a medical repair company, Medtronic is now among the world's largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 150 countries. The company pushes the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life around the globe.
Learn how Medtronic has successfully implemented process mining as an enabler for continuous improvement and business transformation. Medtronic achieved this by introducing a value-driven and scalable approach, based on true partnership and collaboration between the teams of Finance & Supply Management, Enterprise Excellence, BI and IT. In this session we will share the details behind our approach and our results.
Presenters:
Thijs van de Weijer, Chief Technology Officer, Bright Cape
Bart Prudon, Process Mining Business Consultant, Medtronic
Ducati Motor Holding S.p.A sought to redesign its dealer business and operating model, processes and tools, and align them to leading industry practices to enhance its operations with dealers and interact with customers in a powerful, dynamic way, through the use of mobile devices.
Modernize 2018: Activating Customer Experiences for Modern Organisations - Ac...Optimizely
Activating Customer Experiences for Modern Organisations - presented by Martyn Toney, Managing Director, Accenture Interactive
Laying the Foundation for Delivering World Class Experiences.
ABOUT MODERNIZE 2018:
Be a part of the future. Shape the customer experience with Accenture, Forrester, Qantas, REA, Intrepid and more -- and learn how leading organisations are harnessing their people, processes, and technologies to exceed customer’s expectations.
Visit: https://www.optimizely.com/anz/modernize2018
You are the Catalyst: Optimization Champions’ Keys to SuccessOptimizely
You are in the right position to lead your organization’s experimentation revolution. But you need organizational support and momentum. Luckily, there’s a proven 5-part playbook you can use to make that vision reality.
Join optimization pioneer, Chris Goward, as he shares the insights and techniques gained from optimization champions who are leading change in their companies.
In this session you’ll discover:
--New research, which reveals the biggest roadblocks to scaling experimentation
--Actionable tactics for building organizational support and creating a culture of experimentation
--Case studies showing how to deliver an award-winning customer experience that drives bottom-line growth
Nicolas Schobinger | Optimizing the Customer Experience: How to Deliver the "...Nicolas Schobinger
This was an introduction to a panel discussion during Technology Services Europe 2014 conference in Munich. Its a short description how SAP Services improved it's asset re-use, project risk management, and cross-selling.
Achieving Pricing Excellence in the Age of Business TransformationApttus
Effective pricing is one of the most important levers for driving profitable growth. As businesses adapt to increasingly competitive Industry dynamics, pricing excellence will be a key competency for enterprises to master. Hear from experts of bellwether industries on innovative pricing practices that have helped their organizations grow while protecting their margins.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
SAP Process Mining in Action: Hear from Two CustomersCelonis
Hear about insights gained and other benefits of leveraging SAP Process Mining by Celonis at two of the largest global enterprises in their respective industries: SAP SE and Schlumberger.
Mark Saul, Head of Process Management at SAP SE has been spearheading the planning, introduction and successful implementation of SAP Process Mining at SAP. He will outline the benefits and use cases that are relevant for Europe’s largest software company by using SAP Process Mining with SAP S/4 HANA, SAP Data Hub and the positive outcomes for the company.
Jim Brady, Vice President Architecture & Governance from Schlumberger will highlight the company’s SAP GoLive of one of the largest launches recent history. In particular, using SAP Process Mining during the vital hypercare period in that global SAP launch. The focus during that critical time is on adaption monitoring, conformance monitoring, de-bottlenecking, and in part design validation to ensure the SAP launch proves to be a big success.
Presenters:
Alex Marx, Global Partner Director, SAP
James P. Brady, Vice President IT Architecture & Governance, Schlumberger
Mark Saul, Head of Process Management, SAP
Success Factors for Process Mining TechnologyCelonis
Creating fertile ground within an organization is paramount to ensure successful adoption, scaling and--most of all--value generation with Celonis. By blending academic literature on management studies and observing how our larger customer base approaches Celonis holistically, we have created a taxonomy of factors that are most important for long-term success. In this session, we will illustrate those Celonis success factors as well as the methodology we use for determining where there are improvement opportunities and how to get the most out of Celonis. This methodology can be adopted and used internally by whoever drives the Celonis initiative within your company.
Presenters:
Sebastian Walter, VP Professional Services & Customer Success, Celonis
Alessandro Petri, Senior Customer Success Manager, Celonis
Why Companies Need New Approaches for Faster Time-to-Insight SAP Asia Pacific
An IDC infographic, sponsored by SAP. Volumes and variety of data are continuing to grow. The speed of data usage is also increasing, leading to new user expectations. Given these realities, organizations need to: Sift through data to find meaning, identify risks and opportunities, and identify factors that impact future performance.
Measuring your experimentation program’s success is fundamental to improving your organization's maturity. Operational metrics and Optimizely’s Maturity Model provide insight and direction on how experimentation is impacting your business and where you can make operational and organizational improvements.
In this session, you'll learn about Optimizely's Maturity Model and where experimentation organizations measure across it. Come join and see how organizations have progressed from each level and improved on the most important operational metrics.
In a recent webinar we explored the differences between Sugar Enterprise and Sugar Sell and Serve, shared the benefits of migrating, and provided an overview of the migration steps.
A Value-driven Approach Based on Partnership and CollaborationCelonis
Founded in 1949 as a medical repair company, Medtronic is now among the world's largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 150 countries. The company pushes the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life around the globe.
Learn how Medtronic has successfully implemented process mining as an enabler for continuous improvement and business transformation. Medtronic achieved this by introducing a value-driven and scalable approach, based on true partnership and collaboration between the teams of Finance & Supply Management, Enterprise Excellence, BI and IT. In this session we will share the details behind our approach and our results.
Presenters:
Thijs van de Weijer, Chief Technology Officer, Bright Cape
Bart Prudon, Process Mining Business Consultant, Medtronic
Ducati Motor Holding S.p.A sought to redesign its dealer business and operating model, processes and tools, and align them to leading industry practices to enhance its operations with dealers and interact with customers in a powerful, dynamic way, through the use of mobile devices.
Modernize 2018: Activating Customer Experiences for Modern Organisations - Ac...Optimizely
Activating Customer Experiences for Modern Organisations - presented by Martyn Toney, Managing Director, Accenture Interactive
Laying the Foundation for Delivering World Class Experiences.
ABOUT MODERNIZE 2018:
Be a part of the future. Shape the customer experience with Accenture, Forrester, Qantas, REA, Intrepid and more -- and learn how leading organisations are harnessing their people, processes, and technologies to exceed customer’s expectations.
Visit: https://www.optimizely.com/anz/modernize2018
You are the Catalyst: Optimization Champions’ Keys to SuccessOptimizely
You are in the right position to lead your organization’s experimentation revolution. But you need organizational support and momentum. Luckily, there’s a proven 5-part playbook you can use to make that vision reality.
Join optimization pioneer, Chris Goward, as he shares the insights and techniques gained from optimization champions who are leading change in their companies.
In this session you’ll discover:
--New research, which reveals the biggest roadblocks to scaling experimentation
--Actionable tactics for building organizational support and creating a culture of experimentation
--Case studies showing how to deliver an award-winning customer experience that drives bottom-line growth
Nicolas Schobinger | Optimizing the Customer Experience: How to Deliver the "...Nicolas Schobinger
This was an introduction to a panel discussion during Technology Services Europe 2014 conference in Munich. Its a short description how SAP Services improved it's asset re-use, project risk management, and cross-selling.
Achieving Pricing Excellence in the Age of Business TransformationApttus
Effective pricing is one of the most important levers for driving profitable growth. As businesses adapt to increasingly competitive Industry dynamics, pricing excellence will be a key competency for enterprises to master. Hear from experts of bellwether industries on innovative pricing practices that have helped their organizations grow while protecting their margins.
Data-Driven AI is a Microsoft Gold Partner specialising in building modern data platforms and advanced analytics consulting.
We deliver innovative data and AI solutions to help organisations build a data-driven culture and empower their business decisions with insights.
We’re driven to help organizations improve their agility to make intelligent decisions that create value. Astute decision makers learn from the past to manage the present, predict the future— and take prescriptive actions. Therefore, we’re resolute in our commitment to excellence in analytics strategy and implementation.
Overview of RXP Services. RXP has made it the company mission to attract a diverse staff with market leading capabilities to help you realise your company's potential. Our focus means we have a burning desire to understand our customers and knowing their thoughts on developing their new and digital business platforms.
Our growth and success is testament to our innovative thinking and proven methodologies, which draws clients and consultants to a brand they want to be associated with. Coupled with locations across Melbourne, Sydney, Canberra, Hobart and Hong Kong; we are placed apart from competitors with the reach and expertise to implement projects across the region.
Technology has become more and more inseparable from more and more daily activities. Successful organisations will evolve in how they communicate, learn and interact to build better customer intimacy. We consistently take steps forward to keep ahead, so others have to keep up.
Technology as an enabler for a better future. Future Ready your Business with 366Pi. Making Future Tech accessible to global businesses, communities and partners alike.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
Our main services include:
. Website Design and Development
. Enterprise Portal Development
. Mobile App Development (Android)
. E-commerce Solutions
. Service API development
BrillianSe, WE'LL HELP YOUR technology TURN UP YOUR BUSINESS MOMENTUMShafayet Imam
At BrillianSe Group, we reduce your technology hurdles so you can focus on business growth. We transform your technology into simple yet Powerful value to Increase sales, Grow customer loyalty, reduce operation cost, and Elevate Your Brand. Once done, your technology becomes DNA to your operation and measurable competitive differentiator.
We do this with proprietary models and proven processes refined over 20 years. We constantly adapt to the tech landscape to bring you modern and tailored done-for-you solutions to your needs.
Throughout our Engagement we help build solid bridge between Technology and Business. We constantly adapt to the Tech. landscape to bring you tailored done-for-your solutions that allow your technology to turn up business momentum.
Webwheel Technologies Private Limited is a leading provider of Information Technology Solutions, with a sharp focus on delivering solutions that generate business value for our clients. We strive to achieve a shared vision of performance that yields tangible returns in terms of innovation, growth, and increased efficiencies for our customers.
Innovative Business Solutions & Technology Services Partner
Founded in 2005; HQ in Seattle, USA; Offices in UK, UAE and India
Specialists in Consumer Products, Retail High Tech, Wholesale & Life Sciences
Strong footprint and focus in Research and Innovation
Co-innovation Partner for major software companies and customers
Offshore Delivery Centers in India with Nearshore service facility in USA
Quality accreditation by SAP & International Standards Organization
STEP INTO DIGITAL WORLD WITH TMRC - MICROSOFT GOLD PARTNERlubnajaved5
TMR Consult is a leading provider of managed services and a proud partner of Microsoft. With a focus on delivering top-notch technology solutions,
In addition to offering comprehensive cloud computing and managed IT services, TMR Consult is the right choice for businesses of all sizes and industries.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
2. We are transforming businesses
through analytics, process
excellence & automation
3. WHAT WE DO
botserve
is a professional services
company, with
capabilities in
automation, analytics,
consulting, and
academy
..
We help businesses to optimise
operations through analytics, process
excellence and automation
We develop and implement digital
solutions to improve productivity and
efficiency
We enable companies to achieve high
performance
3
4. 4
OUR TEAM
We take the team thing seriously, pulling diverse minds together in our unique spirit of innovation. We value the
sharing of ideas, insights, best practices, and emerging trends—both within and across disciplines. Whether on-
site with clients or in one of our studios across the globe, our people deliver the kind of insightful problem
solving that gets ahead of emerging trends.
5. 5
OUR CAPABILITIES
We are helping organisations engage
people and uncover insight from data
to shape the products, services and
experiences they offer.
We bring together our depth of
subject matter expertise with our
learning design and technology skills,
and capabilities.
Automation is disrupting the way
businesses function, bringing in speed,
and agility with reductions in
operational spend and effort..
The effective diagnosis of organisational
culture, structural and operational
strengths and weaknesses are
fundamental to any successful
organisational development.
ANALYTICS
ACADEMY
AUTOMATION
CONSULTING
7. 7
OUR AUTOMATION SERVICE OFFERING
CAN REDUCE YOUR COST TO SERVE BY 30%
Robotics
Process
Automation
ChatBot VoiceBot EmailBot
Virtual
Assistant
Automate manual
back-office
process to
reduce error
and improve
efficiency
Proactive
assistance to
their customers
with AI enabled
Chatbots
Build interactive
AI based IVR to
automate
customer
conversation
Integrated email
solution that can
auto action and
auto-respond
nearly 50% of
your incoming
emails.
Adopt new age
channel and build
customer
services for your
organisation on
Google, Alexa
and Siri
assistant
9. 9
OPERATIONAL EXCELLENCE
Unlock growth, reduce cost and
implement the strategy
DIGITAL TRANSFORMATION
Develop strategy, adopt new age
technology and delight your customers
CUSTOMER STRATEGY & EXPERIENCE
In-depth customer insights combined
with industry benchmark and
performances
STRATEGY
Custom built solutions that provide
results and continued growth.
IMPLEMENT
End to end Project management to
deliver your initiatives on time and
with budgets
PROVEN MULTIPLIER EFFECT FROM OUR
CONSULTING PRACTICE ACROSS INDUSTRIES
11. 11
WE TURN YOUR DATA ASSETS INTO A TRUE
COMPETITIVE ADVANTAGE
AI Power
Customer Experience
Analytics
Advanced Analytics
Reporting & BI
WE DELIVER BUSINESS-CRITICAL INSIGHTS
TO IMPROVE
• Customer Journey Analytics
• Re-live Customer Experiences
• Touchpoint Efficiency Modelling
• NPS And CSAT Analytics
ANALYTICAL REASONING BI SUPPORTED BY
INTERACTIVE VISUAL INTERFACES
• BI architecture
• Data Governance
• Master Data Management
• Data Warehousing & Data Integration
• Visual Analytics
WE HELP ORGANISATIONS HARNESS
THE POWER OF ARTIFICIAL
INTELLIGENCE (AI)
• Deep Learning Modeling
• Voice And Text Application
• Azure, Google And IBM Watson
Integration
OUR TEAM OF DATA SCIENTIST ARE
HELPING OUR CUSTOMERS
THROUGH:
• Predictive Analytics
• Churn Modeling
• Customer Segmentation
• Operations Optimisation
• Prescriptive Analytics
13. OUTOMES
DELIVERED
70% Reduction
in the manual invoice
processing for a UK based retail
organisation
automation
25% reduction in staff costs
for a leading us based
insurance company.
Revamped the customer
onboarding process to reduce
the fallout and improve the
customer experience
Design and developed new
target operating model for
customer services operations
99% Accuracy
automated the application input
process for public sector
department
$19 million improved revenue
deployed cross-sell model to
improve the revenue on each sale,
this helped in increasing revenue
by 16%
consulting
analytics
automation
14. MONITOR &
CONTROL
IMPLEMENT
EVALUATE
DISCOVER
DESIGN
OUR APPROACH
Our project management team
manage and deploy the new solution
We benchmark current and proposed
solutions to give you a competitive
advantage
Use design thinking methodology
to build new age solutions
Find new possibilities and
probable outcomes
15. • New Product development
• Research Projects
• Capability development
Joint Partnership
• Time & Material based
• Outcome/ Results Based
Turn Key Projects
▪ Dedicated delivery centers
▪ BOT (Build, operate and transfer)
▪ Staff Augmentation (HRO)
Managed Services
We are an agile organisation and our engagement models are flexible to meet your requirements. We have experience
in working with our clients on T&M (Turn-Key), Managed Services, and Joint Partnership models.
ENGAGING US
