The document discusses problem solving and its importance. Problem solving is defined as determining a series of actions to take to find a solution and involves calculations, strategies, rationalization, and social influences. Problem solving is important because it is the source of new inventions and improvements that allow organizations to adapt to changing environments. Developing strong problem solving skills enables people to fix issues, address risks, improve performance, seize opportunities, and innovate by exerting control over the environment. The document provides tips for strengthening problem solving abilities such as increasing knowledge, using a systematic plan, developing sub-goals, reflecting, considering different perspectives, and employing visioning.