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PRIVACY AND CONTROL IN 
MARK ZUCKERBERG’S 
DISCOURSE ON FACEBOOK 
Michael Zimmer, PhD 
University of Wisconsin-Milwaukee 
@michaelzimmer 
www.michaelzimmer.org 
Anna Lauren Hoffmann, PhD 
University of Wisconsin-Milwaukee 
@annaeveryday 
www.annaeveryday.com 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
“create a richer, faster way for people to 
share information about what was 
happening around them” 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
5
6 
1. What is the purpose and value of sharing? 
2. What are reasonable expectations of 
privacy? 
3. What kind of control should users be 
provided? 
4. What are the rights & responsibilities of 
users? 
5. What is relationship between platform and 
users?
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
ZUCKERBERG’S PHILOSOPHY 
OF PRIVACY 
1. Information wants to be shared 
• “If people share more, the world will be more open 
and connected…a better world.” 
2. Privacy must be overcome 
• “we got people through this really big hurdle of 
getting people to want to put up their [personal 
information]” 
3. Control is the new privacy 
• “What people want isn’t complete privacy. …It’s 
that they want control over what they share and 
what they don’t.” 
Zimmer, M. (2014, February 4). Mark Zuckerberg’s theory of privacy. 
The Washington Post, C1-C2. 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
AT THE FOUNDATIONS OF 
ZUCKERBERG’S PHILOSOPHY 
At the foundation of any normative 
philosophy are at least two sets of 
assumptions: 
1. About people and how they operate 
2. About the world and how it operates 
Understanding Zuck’s philosophy is, in part, 
about identifying and making sense of the 
assumptions at play in his discourse... 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
DISCOURSE ANALYSIS 
Zuckerberg’s use of language is not arbitrary, but 
purposeful: actively shapes available conceptions of 
privacy, sharing, control, and identity 
Two rounds of coding... 
1. Descriptive (current phase) 
2. Values/Versus (future phase) 
Looking for values expressed (explicitly/implictly) 
when discussing: 
1. what Facebook is and how it works 
2. what the world is like (politically, culturally, 
economically, etc...) 
3. what people are like and how relationships work 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
EMERGING THEMES: FACEBOOK 
1. Changing definitions of Facebook 
2. Facebook as “utility” for finding information 
3. Facebook as “not” something else 
1. ...not MySpace 
2. ...not a social network 
3. ...not Google (later) 
4. Shift to emphasis on sharing (ca. 2008) 
5. Common threads: 
1. No discursive space for an absence of information 
2. Atomistic (communities exist, but Facebook is 
fundamentally about individual users) 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
EMERGING THEMES: PEOPLE 
The Iron String of Sharing (2008 forward) 
Users as concrete vs. malleable 
1. Facebook as passive conduit vs. active mediator 
2. Naturalizing sharing on Facebook vs. shaping user 
perceptions and activities 
Facebook never really stopped being about college 
kids 
1. conception of people underwritten by privilege 
2. especially present in examples re: privacy 
3. helps make sense of apparently contradictory views 
(regarding the state, for example) 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
EMERGING THEMES: WORLD 
Persistent relevance of political geography 
1. Countries as standard for success, frontiers for 
innovation 
2. Facebook is unintelligible without reference physical 
institutions or locations 
Flattening of rich cultural concepts 
1. Overcoming privacy = privacy as control in the service 
of sharing 
2. Openness as quantifiable concept 
World as concrete vs. malleable 
1. People just want to connect and share with each other 
2. “Facebook was not originally created to be a company. 
It was built to accomplish a social mission—to make the 
world more open and connected.” 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
THANK 
YOU 
Michael Zimmer, PhD 
University of Wisconsin-Milwaukee 
@michaelzimmer 
www.michaelzimmer.org 
Anna Lauren Hoffmann, PhD 
University of Wisconsin-Milwaukee 
@annaeveryday 
www.annaeveryday.com 
IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014

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Privacy and Control in Mark Zuckerberg’s Discourse on Facebook

  • 1. PRIVACY AND CONTROL IN MARK ZUCKERBERG’S DISCOURSE ON FACEBOOK Michael Zimmer, PhD University of Wisconsin-Milwaukee @michaelzimmer www.michaelzimmer.org Anna Lauren Hoffmann, PhD University of Wisconsin-Milwaukee @annaeveryday www.annaeveryday.com IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 2. IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 3. IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 4. “create a richer, faster way for people to share information about what was happening around them” IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 5. 5
  • 6. 6 1. What is the purpose and value of sharing? 2. What are reasonable expectations of privacy? 3. What kind of control should users be provided? 4. What are the rights & responsibilities of users? 5. What is relationship between platform and users?
  • 7. IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 8. IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 9. ZUCKERBERG’S PHILOSOPHY OF PRIVACY 1. Information wants to be shared • “If people share more, the world will be more open and connected…a better world.” 2. Privacy must be overcome • “we got people through this really big hurdle of getting people to want to put up their [personal information]” 3. Control is the new privacy • “What people want isn’t complete privacy. …It’s that they want control over what they share and what they don’t.” Zimmer, M. (2014, February 4). Mark Zuckerberg’s theory of privacy. The Washington Post, C1-C2. IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 10. AT THE FOUNDATIONS OF ZUCKERBERG’S PHILOSOPHY At the foundation of any normative philosophy are at least two sets of assumptions: 1. About people and how they operate 2. About the world and how it operates Understanding Zuck’s philosophy is, in part, about identifying and making sense of the assumptions at play in his discourse... IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 11. DISCOURSE ANALYSIS Zuckerberg’s use of language is not arbitrary, but purposeful: actively shapes available conceptions of privacy, sharing, control, and identity Two rounds of coding... 1. Descriptive (current phase) 2. Values/Versus (future phase) Looking for values expressed (explicitly/implictly) when discussing: 1. what Facebook is and how it works 2. what the world is like (politically, culturally, economically, etc...) 3. what people are like and how relationships work IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 12. EMERGING THEMES: FACEBOOK 1. Changing definitions of Facebook 2. Facebook as “utility” for finding information 3. Facebook as “not” something else 1. ...not MySpace 2. ...not a social network 3. ...not Google (later) 4. Shift to emphasis on sharing (ca. 2008) 5. Common threads: 1. No discursive space for an absence of information 2. Atomistic (communities exist, but Facebook is fundamentally about individual users) IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 13. EMERGING THEMES: PEOPLE The Iron String of Sharing (2008 forward) Users as concrete vs. malleable 1. Facebook as passive conduit vs. active mediator 2. Naturalizing sharing on Facebook vs. shaping user perceptions and activities Facebook never really stopped being about college kids 1. conception of people underwritten by privilege 2. especially present in examples re: privacy 3. helps make sense of apparently contradictory views (regarding the state, for example) IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 14. EMERGING THEMES: WORLD Persistent relevance of political geography 1. Countries as standard for success, frontiers for innovation 2. Facebook is unintelligible without reference physical institutions or locations Flattening of rich cultural concepts 1. Overcoming privacy = privacy as control in the service of sharing 2. Openness as quantifiable concept World as concrete vs. malleable 1. People just want to connect and share with each other 2. “Facebook was not originally created to be a company. It was built to accomplish a social mission—to make the world more open and connected.” IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014
  • 15. THANK YOU Michael Zimmer, PhD University of Wisconsin-Milwaukee @michaelzimmer www.michaelzimmer.org Anna Lauren Hoffmann, PhD University of Wisconsin-Milwaukee @annaeveryday www.annaeveryday.com IR15: Boundaries and Intersections :: Daegu, Korea :: October 22, 2014