The document discusses establishing the strategic direction for a new company. It focuses on naming the company, assigning roles and responsibilities, and setting learning goals and team norms. It also discusses considering customer benefits over features when designing brands. Customers value portability and connectivity for mobile use. Like candy bar ingredients, the optimal amount of various computer components must be discovered through understanding customers' response functions.
9. Slim, rugged,Slim, rugged,
portable designportable design
10” color,10” color,
flat screen for portableflat screen for portable
Network andNetwork and
internet connectionsinternet connections
Using the computer on the roadUsing the computer on the road
10. Is more speed, software
applications, memory,
keys on the keyboard, etc.
always valued?
Could “more of some
feature” even make a
customer unhappy?
To answer these questions, you must understand the
elasticity of your components.
23. More memory
More functions on the keyboard
More software
More…
Just like the candy bar ingredients, you must discover the
response function for each PC component.
24. Rugged Micro- High res Wireless 6-hour Low-profile, Compact Trackball Wrist rest
casement circuitry resolution modem battery built-in disk, keyboard mouse on keyboard
flat LCD CD drives
display
Portability Use on road Connect to office Easy to use
25. • Managing the team
• Organizing the work
• Deciding what one wants from the learning experience
26. • Market opportunity analysis
• Strategic and tactical planning
• Segmentation and target marketing
• Financial management
27. • Game theory – competitive
positioning
• Brand design
• linking product features to
customer benefits
• finding the customer’s
response functions
• Financial liquidity – cash
versus assets
28. Copyright Dominique Garval 2003
ControlsControls
ObjectivesObjectives StrategyStrategy TacticsTactics
Resources made
available
Strategic options
Choice of one option
(Chosen Option =
Strategic Thrusts)
Internal appraisal
External appraisal
Tactical Plans
Execution
Definition of
problem
Note : The chosen option is made of « Strategic Thrusts »
Tactics
Strategy
Formulation
Strategic
AnalysisProblem