6. “When it comes to the future, there are
three kinds of people; those who let it
happen, those who make it happen, and
those who wonder what happened.”
-John M. Richardson
7.
8. Engaged employees care about the future of the
company and are willing to invest
discretionary effort!
9. 30%
52%
18%
Gallups “State of the American Workplace” - 2013
Engaged Disengaged Actively Disengaged
* 350,000 respondents
10. Engaged employees feel a strong
emotional bond to the organization.
Understanding Employee Engagement
11. • Higher Service
• Higher Customer Satisfaction
• Increased Sales
• Higher Levels of Profit
• Higher Retention Levels
• Increased Productivity
• Lower Absenteeism
• Greater Loyalty
Engaged Employees Lead To:
15. Engagement Factors:
• Best Friends
• Sense of Community
• Reciprocal Teamwork
• Professional Growth
• Personal Development
• Feedback & Recognition
• Meaningful Work
• Belief / Trust In Company
• Fair Compensation