SlideShare a Scribd company logo
:
INTRODUCTION TO NEGOTIATION
LISTENING FOR INFORMATION
GROUP DISCUSSION
SUMMARY
BY CURIOUS MINDS
Listening is a cognitive process through which speech
and information are retrieved by an individual
through three basic steps:
- hearing;
- Understanding;
- Judging .
DEFINITION OF LISTENING
Active listening is an useful negotiation technique because:
• brings people together;
• develops trust;
• makes negotiators focused and critical;
• shows respect to counterpart;
• learn counterparty proposals and strengths;
• discover needs;
• discover negotiator's position changes;• ;
Finally active listening maximizes capability to understand other’s perspective and
minimizes defensiveness between parties because you make conscious effort to
hear not only words but also meaning behind them.
IMPORTANCE OF LISTENING
IN NEGOTIATIONS
Various web recourses to train active listening skill:
http://www.trainingzone.co.uk/topic/trainers-tips-active-
listeningexercises/143120
http://www.bbc.co.uk/skillswise/topic-group/speaking-and-listening
https://www.udemy.com/blog/listening-skills-exercises/
http://tvncdi.org/documents/training-handouts/ActiveListeningExercises.pdf
http://blog.trainerswarehouse.com/communication-and-listening-exercises/
HOW TO MASTER ACTIVE LISTENING

More Related Content

Similar to Presentation2

How to guide facilitating insightful focus groups
How to guide facilitating insightful focus groupsHow to guide facilitating insightful focus groups
How to guide facilitating insightful focus groups
Demand Metric
 
3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx
NischeyGadha
 
Wow! How to give the best Presentation of Your Career
Wow! How to give the best Presentation of Your CareerWow! How to give the best Presentation of Your Career
Wow! How to give the best Presentation of Your Career
Career Communications Group
 
THE_ART_OF_PUBLIC_SPEAKING.pptx
THE_ART_OF_PUBLIC_SPEAKING.pptxTHE_ART_OF_PUBLIC_SPEAKING.pptx
THE_ART_OF_PUBLIC_SPEAKING.pptx
NabiswaboazWangila
 
Data Collection.pptx
Data Collection.pptxData Collection.pptx
Data Collection.pptx
UneezaRajpoot
 
Leadership Development Programs
Leadership Development ProgramsLeadership Development Programs
Leadership Development Programs
Think Talent Services
 
The Focused Conversation Method - ORID
The Focused Conversation Method - ORIDThe Focused Conversation Method - ORID
The Focused Conversation Method - ORID
Stephen Berkeley
 
Interviews as data collection tool final
Interviews as data   collection tool finalInterviews as data   collection tool final
Interviews as data collection tool final
ALIGARH MUSLIM UNIVERSITY
 
codes of effective listeningghfufgfh.pptx
codes of effective listeningghfufgfh.pptxcodes of effective listeningghfufgfh.pptx
codes of effective listeningghfufgfh.pptx
amy754911
 
Presentation3
Presentation3Presentation3
Presentation3
abdulaysha
 
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATIONPROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
MelD16
 
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
SrikantKapoor1
 
Mc 6
Mc 6Mc 6
Public speaking; S.M.Talib
Public speaking; S.M.TalibPublic speaking; S.M.Talib
Public speaking; S.M.Talib
Syed Muhammad Talib
 
UNIT 5.pptx
UNIT 5.pptxUNIT 5.pptx
UNIT 5.pptx
VineetVyapari
 
Small Group Communication.ppt
Small Group Communication.pptSmall Group Communication.ppt
Small Group Communication.ppt
AldrinParico
 
Public Communication in Support of Education Decentralisation
Public Communication  in Support of Education DecentralisationPublic Communication  in Support of Education Decentralisation
Public Communication in Support of Education Decentralisation
SKL International
 
The Ella Foundation
The Ella FoundationThe Ella Foundation
The Ella Foundation
jasonlb70
 
Multistakeholder processes in forest landscape restoration
Multistakeholder processes in forest landscape restorationMultistakeholder processes in forest landscape restoration
Multistakeholder processes in forest landscape restoration
GPFLR
 
Ms ps in forest landscape restoration
Ms ps in forest landscape restorationMs ps in forest landscape restoration
Ms ps in forest landscape restoration
Joitske Hulsebosch
 

Similar to Presentation2 (20)

How to guide facilitating insightful focus groups
How to guide facilitating insightful focus groupsHow to guide facilitating insightful focus groups
How to guide facilitating insightful focus groups
 
3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx3_speaking skills 1 - Copy-1.pptx
3_speaking skills 1 - Copy-1.pptx
 
Wow! How to give the best Presentation of Your Career
Wow! How to give the best Presentation of Your CareerWow! How to give the best Presentation of Your Career
Wow! How to give the best Presentation of Your Career
 
THE_ART_OF_PUBLIC_SPEAKING.pptx
THE_ART_OF_PUBLIC_SPEAKING.pptxTHE_ART_OF_PUBLIC_SPEAKING.pptx
THE_ART_OF_PUBLIC_SPEAKING.pptx
 
Data Collection.pptx
Data Collection.pptxData Collection.pptx
Data Collection.pptx
 
Leadership Development Programs
Leadership Development ProgramsLeadership Development Programs
Leadership Development Programs
 
The Focused Conversation Method - ORID
The Focused Conversation Method - ORIDThe Focused Conversation Method - ORID
The Focused Conversation Method - ORID
 
Interviews as data collection tool final
Interviews as data   collection tool finalInterviews as data   collection tool final
Interviews as data collection tool final
 
codes of effective listeningghfufgfh.pptx
codes of effective listeningghfufgfh.pptxcodes of effective listeningghfufgfh.pptx
codes of effective listeningghfufgfh.pptx
 
Presentation3
Presentation3Presentation3
Presentation3
 
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATIONPROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATION
 
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
271_33_powerpoint-slides_chapter-16-qualitative-research-methodology.ppt
 
Mc 6
Mc 6Mc 6
Mc 6
 
Public speaking; S.M.Talib
Public speaking; S.M.TalibPublic speaking; S.M.Talib
Public speaking; S.M.Talib
 
UNIT 5.pptx
UNIT 5.pptxUNIT 5.pptx
UNIT 5.pptx
 
Small Group Communication.ppt
Small Group Communication.pptSmall Group Communication.ppt
Small Group Communication.ppt
 
Public Communication in Support of Education Decentralisation
Public Communication  in Support of Education DecentralisationPublic Communication  in Support of Education Decentralisation
Public Communication in Support of Education Decentralisation
 
The Ella Foundation
The Ella FoundationThe Ella Foundation
The Ella Foundation
 
Multistakeholder processes in forest landscape restoration
Multistakeholder processes in forest landscape restorationMultistakeholder processes in forest landscape restoration
Multistakeholder processes in forest landscape restoration
 
Ms ps in forest landscape restoration
Ms ps in forest landscape restorationMs ps in forest landscape restoration
Ms ps in forest landscape restoration
 

Recently uploaded

ZK on Polkadot zero knowledge proofs - sub0.pptx
ZK on Polkadot zero knowledge proofs - sub0.pptxZK on Polkadot zero knowledge proofs - sub0.pptx
ZK on Polkadot zero knowledge proofs - sub0.pptx
dot55audits
 
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem studentsRHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
Himanshu Rai
 
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptxChapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Denish Jangid
 
Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...
PsychoTech Services
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
RAHUL
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
Priyankaranawat4
 
UGC NET Exam Paper 1- Unit 1:Teaching Aptitude
UGC NET Exam Paper 1- Unit 1:Teaching AptitudeUGC NET Exam Paper 1- Unit 1:Teaching Aptitude
UGC NET Exam Paper 1- Unit 1:Teaching Aptitude
S. Raj Kumar
 
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skillsspot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
haiqairshad
 
Hindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdfHindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdf
Dr. Mulla Adam Ali
 
Wound healing PPT
Wound healing PPTWound healing PPT
Wound healing PPT
Jyoti Chand
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
WaniBasim
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
heathfieldcps1
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
Katrina Pritchard
 
math operations ued in python and all used
math operations ued in python and all usedmath operations ued in python and all used
math operations ued in python and all used
ssuser13ffe4
 
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdfANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
Priyankaranawat4
 
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
Leena Ghag-Sakpal
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
History of Stoke Newington
 
How to Create a More Engaging and Human Online Learning Experience
How to Create a More Engaging and Human Online Learning Experience How to Create a More Engaging and Human Online Learning Experience
How to Create a More Engaging and Human Online Learning Experience
Wahiba Chair Training & Consulting
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
Colégio Santa Teresinha
 
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptxC1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
mulvey2
 

Recently uploaded (20)

ZK on Polkadot zero knowledge proofs - sub0.pptx
ZK on Polkadot zero knowledge proofs - sub0.pptxZK on Polkadot zero knowledge proofs - sub0.pptx
ZK on Polkadot zero knowledge proofs - sub0.pptx
 
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem studentsRHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
RHEOLOGY Physical pharmaceutics-II notes for B.pharm 4th sem students
 
Chapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptxChapter wise All Notes of First year Basic Civil Engineering.pptx
Chapter wise All Notes of First year Basic Civil Engineering.pptx
 
Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...Gender and Mental Health - Counselling and Family Therapy Applications and In...
Gender and Mental Health - Counselling and Family Therapy Applications and In...
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
 
UGC NET Exam Paper 1- Unit 1:Teaching Aptitude
UGC NET Exam Paper 1- Unit 1:Teaching AptitudeUGC NET Exam Paper 1- Unit 1:Teaching Aptitude
UGC NET Exam Paper 1- Unit 1:Teaching Aptitude
 
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skillsspot a liar (Haiqa 146).pptx Technical writhing and presentation skills
spot a liar (Haiqa 146).pptx Technical writhing and presentation skills
 
Hindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdfHindi varnamala | hindi alphabet PPT.pdf
Hindi varnamala | hindi alphabet PPT.pdf
 
Wound healing PPT
Wound healing PPTWound healing PPT
Wound healing PPT
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
 
The basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptxThe basics of sentences session 6pptx.pptx
The basics of sentences session 6pptx.pptx
 
BBR 2024 Summer Sessions Interview Training
BBR  2024 Summer Sessions Interview TrainingBBR  2024 Summer Sessions Interview Training
BBR 2024 Summer Sessions Interview Training
 
math operations ued in python and all used
math operations ued in python and all usedmath operations ued in python and all used
math operations ued in python and all used
 
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdfANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
 
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
Bed Making ( Introduction, Purpose, Types, Articles, Scientific principles, N...
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
 
How to Create a More Engaging and Human Online Learning Experience
How to Create a More Engaging and Human Online Learning Experience How to Create a More Engaging and Human Online Learning Experience
How to Create a More Engaging and Human Online Learning Experience
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
 
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptxC1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
C1 Rubenstein AP HuG xxxxxxxxxxxxxx.pptx
 

Presentation2

  • 1. : INTRODUCTION TO NEGOTIATION LISTENING FOR INFORMATION GROUP DISCUSSION SUMMARY BY CURIOUS MINDS
  • 2. Listening is a cognitive process through which speech and information are retrieved by an individual through three basic steps: - hearing; - Understanding; - Judging . DEFINITION OF LISTENING
  • 3. Active listening is an useful negotiation technique because: • brings people together; • develops trust; • makes negotiators focused and critical; • shows respect to counterpart; • learn counterparty proposals and strengths; • discover needs; • discover negotiator's position changes;• ; Finally active listening maximizes capability to understand other’s perspective and minimizes defensiveness between parties because you make conscious effort to hear not only words but also meaning behind them. IMPORTANCE OF LISTENING IN NEGOTIATIONS
  • 4. Various web recourses to train active listening skill: http://www.trainingzone.co.uk/topic/trainers-tips-active- listeningexercises/143120 http://www.bbc.co.uk/skillswise/topic-group/speaking-and-listening https://www.udemy.com/blog/listening-skills-exercises/ http://tvncdi.org/documents/training-handouts/ActiveListeningExercises.pdf http://blog.trainerswarehouse.com/communication-and-listening-exercises/ HOW TO MASTER ACTIVE LISTENING

Editor's Notes

  1. Insert a map of your country.
  2. Insert a map of your country.
  3. Insert a map of your country.