JAMSHAID ALI Presentation on the bank of Punjab

2. UNIVERSITY OF CENTRAL PUNJAB
PRESENTATION ON THE BANK OF
PUNJAB
JAMSHAID ALI
G1F14BBAM0108

4. THE BANK OF PUNJAB HISTORY
The Bank of Punjab was established in 1989, in pursuance of The Bank of Punjab
Act 1989 and was given the status of scheduled bank in 1994.The Bank of Punjab
is working as a scheduled commercial bank with its network of 272 branches at all
major business centers in Pakistan. The Bank provides all types of banking services
such as Deposit in Local Currency, Client Deposit in Foreign Currency,
Remittances, and Advances to Business, Trade, Industry and Agriculture A wholly
owned subsidiary of BOP First Punjab Modaraba (FPM) was established in 1992
and is being managed by Punjab Modaraba Services (Pvt) Ltd

5. VISION STATMENT
“To be a customer focused bank with service
excellence”

6. MISSION STATEMENT
To exceed the expectations of our stakeholder by
leveraging our relationship with the government of Punjab
and delivering a complete rang of professional solution
with a focus on programmer driven product & services in
the agriculture and Middle tier market through a motivated
team.

7. ORGANIZATION’S PROFILE
 The bank of Punjab was contribute in pursuance of the bank of Punjab Act 1989
and it started working on 15Nov. 1989. Its registered had office is situated at.
 7-Egerton Road, Lahore. The BOP was given the status of scheduled bank by
the state Bank of Pakistan on September 19, 1994
 The bank of Punjab is listed at Lahore and Karachi Stock exchange. Fifty on
percent (51%) of the share capital is held by the government of Punjab and the
rest is owned by Pakistani individuals/firms and foreigners.
 The bank strives to be a world class financial institution working on modern
line. It aims at offering the financial market of the global economy a unique
system which would revolutionize the ethics and value system of the economic
scenario of modern society ( Further detail on report )

8. AWARDS AND REWARDS
 Excellence Award by the Central Board of Revenue
 3rd Kissan Time Awards
 Best Corporate Report Award
 16th Bolan Excellence Award
 Achievement Award

9. BANK’S VALUES
Our customer As our first priority
Integrity In all our dealings
excellence In everything we do
respect For customer and each other
Recognition and
Reward
For the talented and high performing employees
profitability For the prosperity of our stakeholders that allows us to
constantly invest, improve and succeed
Corporate social
Responsibility
To enrich the lives of the community where we operate

10. NATURE OF THE ORGANIZATION
 A unit of service industry OF Pakistan, BOP (commercial Bank) is engaged in
the borrowing, lending and advancing of money, the drawing, making, accepting,
discounting, buying, selling, collecting and dealing in bills of exchange,
promissory notes, draft, bills of lading, receipts, warrants, debentures,
certificates etc.
 It is also engaged in the buying, selling of foreign exchange including foreign
bank notes, the acquiring, holding, issuing on commission, underwriting and
dealing in stocks, funds, shares, debentures, the negotiating of loans and
advance, the receiving of all kinds of bonds, valuables on deposit or for safe
custody.
 The providing of safe deposit vaults the collecting and transmitting of money and
securities
 The Bank provides all types of banking services such as Deposit in Local
Currency, Client Deposit in Foreign Currency, Remittances, and Advances to
Business, Trade, Industry and Agriculture.
 As agriculture is considered as backbone of our economy The Bank of Punjab
has introduced "Kissan Dost Agriculture Finance Scheme" to small farmers

11. IMPORTANCE OF THE BANK OF PUNJAB
 The Bank of Punjab has played a vital role in the
economy through mobilization of untapped local
resources, promoting savings and providing funds
for investment.
 The Bank of Punjab has the privilege to discharge
its responsibilities towards national prosperity and
progress

13. BRANCHES OF THE BANK OF PUNJAB
(REGION WISE)
1. Lahore Central-I Region 2. Multan
Region
3. Lahore Central-II Region 4. Faisalabad
Region
5. Lahore North Region 6. Gujranwala Region
7. Lahore South Region 8. Gujrat Region
9. Peshawar Region 10. Bahawalpur Region
11. Islamabad Region 12. Jhelum
Region
13. Rawalpindi Region 14. Sheikhupura
Region
15. Sialkot Region 16. Sahiwal Region
17. Bahawalnagar Region 18. Khushab Region

14. TYPICAL STRUCTURE OF A BOP BRANCH
Operations of the branch are controlled by:
 Branch Manager
 Operations Manager
Staff of the branch is consist on
 Branch System Administrator
 Operations Staff including
 Grade I officer
 Grade II Officer
 Grade III officer &
 Two cash officers

16. DEPARTMENTS OF THE BANK
 There are following departments of bank
 Cash department
 Remittances department
 Clearing & Collection Section
 IT Department
 Account Opening Section
 Accounts Departments
 Audit Departments
 Consumer Finance Department
 Business Development Department

17. FUTURE PROSPECTS OF THE ORGANIZATION
The success and growth of Bank of Punjab depends on:
1. The Government’s political agenda its efforts to bring
about a greater degree of optimism amongst investors
and business community.
2. Bank is highly keen to offer the facility of inter branch
banking services within year 2012

18. EMPLOYEE COMPENSATION
 On Performance Basis
 Yearly Bonus
 Increment
 Change In Rank
 Non Monitory Compensation
 Increase In Facilities
 Rewarding Employee’s Results In High Commitment Of
Employee With Company

19. CUSTOMER MAINTENANCE
 A good customer is very important for company
 They offer new services, products, schemes, offers to retain old
customer for example 5% free petrol on credit card use.
 If a customer is dissatisfied then try to solve its problem as soon as
possible and also offer him extra service for satisfaction

20. TARGET MARKET OF THE BANK OF PUNJAB
 Education institutions
 Agriculturists
 Pakistan telecommunication private ltd
 WAPDA
 Pharmaceutical companies
 WASA

21. SWOT ANALYSIS OF THE BANK OF PUNJAB
Strength
 The Punjab government supporting to “the bank of Punjab” its build
trust of client on bank
 M/S PACRA has awarded the bank with the credit rating AA- for the
long term and the A+1 for the short term based on its financial result
for the year ended as on 31st December 2004
 The bank of the Punjab has a large network of branches there are
272 branches all over the Pakistan
 The bank of Punjab has computerize banking system
 The bank of Punjab provide the online banking facilities to its
customers
 To train its employees the bank of Punjab have training center there
are different training session are held for new and old employees
 The financially position the bank of Punjab growing every year the
bank of Punjab highest earn per share

22. WEAKNESS
 The bank of Punjab has only few branches out of province
Punjab. Other banks have competitive edge
 As the bank of Punjab has an extensive branch within the
Punjab province. It is difficult u manage the large number of
branches, further increase the cost, the staff member of the
bank of Punjab are not satisfied with the pay scale increments
and promotion criteria as compare other banks.
 The work responsibilities are broken into small parts.
 There is offer regular product line. There is need to enhance
the product line.
 Turnover rate of unemployed increase as they are not satisfy
within the pay structure

23. OPPORTUNITY
 As economy is growing there is more
investment demand in Pakistan. Banks have
opportunity to enhance their business.
 Imports and exports of the country are
increasing.
 With the threat of WTO SMEs require more
funds to enhance their infrastructure to improve
the quality. Banks are the source of these
funding.
 The number of salaried persons is increasing
with the economy structure of the country this
creates opportunity in consumer financing

24. THREATS
 The bank of Punjab has major government deposits with change
the government policies it may affect the bank
 Entrance or foreign banks in competition with local bank is great
threat of bank of Punjab
 The state bank of Pakistan often imposes various restrictions on
banks therefore none of bank is in depended in policy making and
can launch any product without the permission of the state bank of
Pakistan
 Government legislations about banking sector
 Political factor more influenced in the bank of Punjab

25. CONCLUSION
 concluded that currently Bank of Punjab has
a high market share. So we can say that the
management of Bank of Punjab is very loyal
to its “Customer Service policy”