3. YOUTH EDUCATION ACCOUNT 12
SALIENT FEATURES 14
DEBIT & CREDIT CARD 12
TYPES 12
BOP CLASSIC DEBIT CARD 12
BOP GOLD DEBIT CARD 12
BOP PLATINUM DEBIT CARD 12
ATM CARD 12
FEATURES 13
SHOPPING CONVENIENCE 13
GET CASH ANYTIME 13
USING YOUR CARD ABROAD 13
ONLINE SHOPPING AND E-COMMERCE 13
NO LATE FEES OR INTEREST CHARGES 13
EXPENSE TRACKING 13
MOBILE PAYMENT & TOP-UPS 13
UTILITY BILL PAYMENTS 13
FUNCTIONS 15
PRIMARY FUNCTIONS 15
SECONDARY FUNCTIONS 15
CONCLUSION 15
4. HISTORY
The bank was established in 1989, pursuant to The Bank of Punjab Act 1989, and was given the status of a
retail bank in 1994. A wholly owned subsidiary of BOP First Punjab Modaraba (FPM) was established in
1992 and is being managed by Punjab Modaraba Services (Pvt) Ltd.
The Bank of Punjab was founded by Tajammal Hussain and it functions as a scheduled commercial bank,
with a network of over 563 branches in major business centers throughout the country. It is the 7th largest
commercial bank of the Country. It provides a wide range of banking services including deposit in local
currency; client deposit in foreign currency; remittances; and advances to business, trade, industry and
agriculture.
INTRODUCTION
The Bank of Punjab has indeed entered a new era of science to the nation under experience and professional
hands of its management. With a strong company positioning of ‘Passion reborn’ driving us, the
management of the bank has implemented strategies and policies to carve a distinct position in the market
place.
IMPORTANCE
BOP has emerged as on one of the foremost financial institutions in the country, focused on spurring an
economic revival by endeavoring to meet the needs of tomorrow as well as today. The Bank of Punjab plays
a vital role in the national economy through mobilization of hitherto untapped local resources, promoting
savings and providing funds for investments.
The Bank is listed on Karachi, Lahore & Islamabad stock exchanges in Pakistan. The bank offers attractive
rates of profit on all deposits, opening of foreign currency accounts and handling of foreign exchange
business for example imports, exports and remittances, financing, trade and industry for working capital
requirements and money market operations. The lending policy of bank is not only cautious and constructive
but also based on principles of prudent lending with maximum emphasis on security.
5. MISSION STATEMENT
“To exceed the expectations of our stakeholders by leveraging our relationship with the government of
Punjab and delivering a complete range of professional solutions with a focus on program driven products
and services in the agriculture and middle tire markets through a motivated team.”
VISION
“To be customer focused bank with service excellence.”
CORE VALUES
OUR CUSTOMERS
As our first priority
PROFITABILITY
For the prosperity of our stakeholders that allows us to constantly invest, improve and succeed
CORPORATE SOCIAL RESPONSIBILITY
To enrich the lives of community where we operate
RECOGNITION AND REWARD
For the talented and high performing employees
EXCELLENCE
In everything we do
INTEGRITY
In all our dealings
RESPECT
For our customers and each other
6. CORPORATION INFORMATION
BOARD OF DIRECTORS
Dr. Pervez Tahir................................................................................................................................. Chairman
Mr. Mohammad Jehanzeb Khan............................................................................................................ Director
Mr.Hamed Yaqoob Sheikh.................................................................................................................... Director
Dr. Umar Saif......................................................................................................................................... Director
Dr. Muhammad Amjad Saqib................................................................................................................ Director
Khawaja Farooq Saeed........................................................................................................................... Director
Mr. Saeed Anwar................................................................................................................................... Director
Mr. Raza Saeed ................................................................................................................Secretary to the Board
NOTE: The President of Bank of Punjab (BoP), Naeemuddin Khan, has resigned from his post one
month before the expiry of his term, officially announced to resign from his post on November 8th, 2018
with a notice period of one month.
MANAGEMENT
Mr. Khalid Siddiq Tirmizey......................................................................................... President/CEO (Acting)
Mr. Khalid Siddiq Tirmizey........................................................................................................... Deputy CEO
Mr. Nadeem Amir.......................................................................................................... Chief Financial Officer
Sahibzada Rafat Raoof........................................................................ Group Head Special Asset Management
Mr. Taimur Afzal.................................................................................................... Group Head, Retail Finance
Mr. Ahmad Shah Durrani…...................................... Group Head, Retail Banking, SME & Payment Services
Mr. Arslan Muhammad Iqbal................................................................................................ Chief Risk Officer
Mr. Moghis Rafiuddin Bokhari........................................................................ Group Head, Human Resources
Mr. Mustafa Hamdani...................................Group Head, Investment Banking & Wholesale Banking (South)
Mr. Ijaz Ur Rehman Qureshi.........................................................................................Group Head, Operations
Mr. Wasim Majid Malik....................................................................................................................Head Legal
Mr. Khawar Shahid Ansari.........................................................Group Head Treasury & Financial Institutions
Col. (R) Tenwir-ul-Hasan.........................................................................Head, Administrative Support Group
Mr. Asadullah Khan.............................................................................................................Head Audit & RAR
7. BRANCHES
TotalBranches 563
Conventional Branches 490
Islamic Branches 73
ATM ( Onsite / Offsite ) 484
REGISTERED OFFICE
BOP Tower, 10-B, Block-E-II, Main Boulevard, Gulberg-III, Lahore
FINANCIAL POSITION
Non Mark-up/Interest Expenses Rs. 9,067 million (remained same)
Non Mark-up/ Interest Income Rs. 2,855 million (remained same)
Net Interest Margin Rs. 14,053 million (rise of 27%)
Pre-tax profit Rs. 8,851 million (rise of 68%)
Earnings per Share Rs. 2.06 (same)
Deposits Rs. 568.3 billion (increased)
Total Assets Rs. 663.0 billion (increased)
Investments Advances Rs. 202.5 billion (same)
Gross Advances Rs. 416.9 billion (same)
Tier-I Equity Rs. 32.5 billion (increased)
10. PRODUCT & SERVICES
BOP product includes all those services which customer normally required for effectively managing his
business. BOP offers the following financial product and services to its customers:
Retail Banking
Retail Finance
Services
RETAIL BANKING
Customers are always the top priority for Retail Banking, and we offer a range of solution-driven and cost-
effective products and services that cater to all segments of society. We believe in excellence and
innovation. RBG has been striving to capitalize on the right opportunities for a mix of the population; we
provide solutions!
With our strong presence through our wide spread network of 347 conventional branches all over Pakistan,
we offer a wide and innovative range of banking services, with a mix of value added services like
Automated Teller Machines and Virtual Retail Banking, known as Online Banking. To facilitate overseas
Pakistanis, we provide Home Remittances services in all branches.
Deposits, one of the basic functions of commercial banking is to receive deposits. BOP accepts deposits in
both local & foreign currency.
CURRENT DEPOSITS
BOP Tijarat Account
BOP Life Current Account
BOP Salary Plus Account
BOP Youth Education Account
BOP FCY Supreme Current Account
BOP Current Account
BOP Current Direct Pension Credit Accounts
Basic Banking Account
BOP Asaan Current Account
SAVING DEPOSITS
PLS Saving Bank Account
BOP Behtareen Munafa Account
Corporate Premier Account
BOP FCY Supreme Saving Account
BOP Young Lions Saving Account
BOP PLS Direct Pension Credit Account
BOP Asaan Saving Account
11. TERM DEPOSITS
BOP Pahlay Munafa Deposit Scheme
BOP Bonus Munfa Term Deposit
Corporate Premier Term Account
BOP Bai Misaal Term Deposit
RETAIL FINANCE
We at, Retail Finance Division (RDF) are catering the needs of household customer segment by offering
them a diversified consumer product range. These customized solutions are offered at market compatible
rates through our dedicated state of art Consumer Financing Centers (CFCs) located across Pakistan. These
products include everything from cars to houses. Moreover, we are pioneer bank in solar financing.
RFD is also playing active role in supporting GOPb’s vision of providing employment opportunities and
sheltering to masses of Punjab through Yellow Cab, Apna Rozgar Scheme and Ashiana Housing Finance
Schemes.
We are offering the following products:
Advance Salary loan
Auto Financing (CarGar)
Fleet Financing
House Financing
Apna Rozgar Scheme
BOP Solar
Car Lease - CarGar
Apna Ghar House Financing
Advance Salary Personal Loan
BOP Solar
Carvaan Fleet Financing
SERVICES
Services offered by BOP are as following:
Trade processing centre
Collection of cheques
Utility bills
Bop locker
ATM / Debit Card
12. DEBIT CARD
A debit card (also known as a bank card, plastic card or check card) is a plastic payment card that can be
used instead of cash when making purchases. It is similar to a credit card, but unlike a credit card, the money
comes directly from the user's bank account when performing a transaction.
Card products are creating differentiation via introduction of best-of-breed services such as EMV chip based
cards – Meeting International Standard Security against theft and fraud.
TYPES
BOP Classic DebitCard
ATM Withdrawal Limit – PKR 25,000 / day
POS Purchase Limit – PKR 100,000 / day
BOP Gold Debit Card
ATM Withdrawal Limit – PKR 50,000 / day
POS Purchase Limit – PKR 200,000 / day
BOP Platinum Debit Card
ATM Withdrawal Limit – PKR 100,000 / day
POS Purchase Limit – PKR 500,000 / day
ATM CARD
To use your BOP Debit Card as an ATM card, you can use any BOP ATM and ATMs of 1Link, M-Net in
Pakistan. The card can also be used at any MasterCard ATM for withdrawing cash internationally
13. FEATURES
SHOPPING CONVENIENCE
You can use your BOP MasterCard Debit Card instead of cash as it is accepted at approximately 50,000
merchants nationwide and millions of merchants worldwide.
GET CASH ANYTIME
Withdraw cash conveniently at over 260 BOP ATMs along with over 11,000 1LINK ATMs nationwide.
Moreover, enjoy ATM withdrawals overseas at more than a million Mastercard powered ATMs worldwide
USING YOUR CARD ABROAD
Enjoy the ease of paying for purchases when abroad. You can use your Debit Card at millions of places such
as airports, hotels, restaurants, shops and more. Whenever you wish to travel overseas, don't forget to enable
international transactions on your card by speaking to our contact center agent at 111 267 200.
ONLINE SHOPPING AND E-COMMERCE
Truly digitize your shopping experience! Use your debit Card safely and securely on the internet to purchase
items from your favorite online stores across the world. It's rewarding, convenient, and a pampering
experience.
NO LATE FEES OR INTEREST CHARGES
Your BOP Debit Card is linked to your bank account. Whenever you use the card for payment, funds are
directly debited from your account. So you don't have to worry about late fees, bill payments or interest
charges.
EXPENSE TRACKING
Unlike paying through cash, purchases made on your Card will let you track your shopping. Any time you
can see on your bank statement how much you spend on your card.
Mobile Payment & Top-ups
Be it your prepaid or postpaid cellular connection needing instant credit - you can use your Debit Card to do
so at your convenience using BOP ATMs, Mobile Banking, or the Contact Centre.
Utility Bill Payments
Use your BOP Debit Card to pay your utility bills in a hassle free way. This can be done from any BOP
ATMs, or from the convenience of your home using BOP Mobile Banking service or the Contact Centre.
Instant Payment has its virtues!
14. YOUTH EDUCATION ACCOUNT
This is a current chequing account product especially designed for young students studying in schools,
colleges and universities with additional feature of Free of Cost Education Insurance Coverage on
maintaining Minimum Monthly Average Balance of Rs.100,000/-.
SALIENT FEATURES
The product is especially designed for students attending any kind of educational institution.
This is a Nonprofit bearing account.
Students up to age of 30 years will be allowed to open the account in this scheme. If the age of
student is below 18 years, minor/guardian account will be opened and new/normal YEA account will
be opened upon submission of CNIC of the student, as per existing procedure.
Account can only be opened in Minor/Guardian and Student categories. Joint Accounts are not
permitted.
There is no minimum balance limit hence account maintaining charges will not be applicable.
Free of cost ATM/Master Debit Card (issuance & subsequent renewals).
Issuance of free of charges Payment Orders/ Demand Drafts favouring any Educational Institution.
The Student qualifying for education cover must be an account holder for atleast One Calendar
Month.
Student will be provided Insurance cover as long as he/she is less than 30 years of age or his/her
parent/guardian is in the age band of 18-60 years. Frequently Asked Questions
Bank will provide free of cost education insurance cover to student amounting Rs.20,000/- per month
for 24 months in case of Natural Death and Permanent Total Disability of Parent/Guardian (one
person only), whose name has been reported to the bank at the time of account opening.
In case of Accidental Death, the insurance cover will be doubled to Rs.40,000/- per month for 24
months. Terms, conditions & exclusions of insurance company will apply.
Free e-banking facility to view account balance and statement of account is available.
SMS Alert facility is available subject to payment of annual charges as per bank’s schedule of
charges.
Free of Cost Utility Bills Deposit Facility through BOP ATM Network, BOP Phone Banking and
self-service IVR system is available.
15. FUNCTIONS
PRIMARY FUNCTIONS
Acceptance of deposits.
Advancing loans.
Creation of credit.
Clearing of cheques.
Financing foreign trade.
Remittance of funds.
SECONDARY FUNCTIONS
Agency Services.
General Utility Services.
CONCLUSION
Currently Bank of Punjab has a high market share. So we can say that the management of Bank of Punjab is
very loyal to its “Customer Service policy”. The prosperity of the stakeholders allows bank to constantly
invest, improve and succeed. Excellence In everything BOP does, Integrity in all the dealings and respect for
the customers and each other.