This corporate presentation summarizes Smart Process as a Microsoft Dynamics CRM partner that provides expertise in Dynamics CRM/365 and data integration. It offers architecture, implementation, integration, training, and support services for CRM solutions. The presentation lists Smart Process' certified team members and solutions for Microsoft Dynamics. It also highlights example projects and clients in Colombia, Mexico, Spain, and training delivered in Latin America and Europe.

1. Corporate Presentation 2016-2017
Microsoft Dynamics CRM Partner
Microsoft Global Provider
Microsoft MCS Provider
C o l o m b i a - S p a i n

2. Experts in
Dynamics
CRM / 365
& Data
Integration
Architecturea
Implementationa
Integrationa
Traininga
Supporta
Some of the
Business Process
that we have can
cover :
Marketing Sales
Force Contact
Help Desk
XRM Integration of
applications Field
Service Training
Document
Management
Mobility Social CRM

3. Project
Management
Support Scope
Execution
Risks /Issues
CPS
Finance Management

4. Certified
Team
Members
CRM Applications :
EXTENDING Infrastructure
Personal Configuration
SURE STEP
Presales
Some of our roles :
Functional Architec CRM
Technical Architec CRM
Functional CRM
Consultant
Technical Consultant CRM
Developer CRM
Trainer CRM
Support CRM Level I and II
Document role

5. Solutions &
Products
SOLUTIONS FOR MICROSFT
DYNAMICS
SMART Integrator 5.1
SMART Document 2.0
SMART PSA 1.0
SMART AUTONUMBER 1.0
SMART Utilities 2.0
SMART Lawyer 1.0
MICROSOFT SOLUTIONS
ADXSTUDIO / CRM PORTALS
FIELD ONE
VOICE OF CUSTOMER
MICROSOFT DYNAMICS MARKETING
SOCIAL ENGAGEMENT
DYNAMICS 365
DYNAMICS CRM

6. Some of Our
Projects and
Clients
DIRECT
Microsoft Colombia
Microsoft México
Microsoft España
Bienco inmobiliaria (Colombia)
Empresa de Energía de Boyacá
Grand Vision (Chile)
Corferias (Colombia)
Autogermana (Colombia)
Cámara de comercio de Bogotá
RSA seguros (Colombia)
Certicamara (Colombia)
Whitney System (Colombia)
TRAINING
BOOTCAMP - MS
Chile – 2
Argentina – 2
Venezuela – 2
Costa rica – 2
México – 1
Colombia – 2
España – 1
Brasil – 1
Dominicana – 1
Puerto rico – 1
ONLINE - 10
CONTRACT
SENA implementación (Colombia)
SENA migración (Colombia)
Pacific rubiales (Colombia)
Compensar implementación (Colombia)
Icontec (Colombia)
EPM – arquitectura (Colombia)
COMUNIDAD CRM
INTEGRACION
ADXSTUDIO – 2

7. Some of our
training offers by
demand or
scheduled
Dynamics CRM BootCamp ( 2.5 week)
Funcional Week 40 Hours
Technical Week 40 Hours
Extending Week 24 Hours
Dynamics CRM Portals
Portals 24 Hours
Unified Services Desk USD
Portals 16 Hours
Custom Training
Mínimum 16 Hours

8. Questions
MicrosoftDynamicswww.smartxrm.com
https://www.facebook.com/smartprocess.co/
https://www.linkedin.com/company/smart-process?trk=biz-companies-cym

9. Thanks
Contacts
Colombia
mmolina@smartxrm.com
Europe
slondono@smartxrm.com

10. En un
momento
empezamos
Gracias por la
espera