The document discusses precarious work in the hotel industry in the Philippines. It begins with background on precarious work and definitions. It then provides data on precarious employment trends in various countries and industries. Specific findings for the Philippines hotel industry show high percentages of non-regular and agency-hired workers. The impacts of precarious work are then examined, such as effects on unions, women, health and safety, and development. Recommendations are made for unions, employers, government, and ILO to address precarious work through policies, collective bargaining, and education.
The document outlines the research agenda of the Management of Organizations Department (MOD) at the Research and Ventures Research Center of Business. The MOD seeks to bridge faith and management practice through values-based management education and research focused on promoting integral human development. Key areas of research include the integration of social and environmental issues into business strategy, organizational change and innovation related to socially responsible practices, and incentive systems that encourage balancing social responsibility and profits. The overall goal of the MOD's research is to support its mission of developing competent, humanistic, and socially responsible business leaders through education, research, advocacy, and engagement with business and government leaders.
This document discusses integral human development and how it can be applied in organizations. It presents an integral human development framework that identifies seven forms of well-being: bodily, cognitive, emotional, social, aesthetic, moral, and spiritual. For each form of well-being, it provides a brief description of how that form can be nurtured in the workplace. It then provides exercises for individuals and managers to assess the nurturing of well-being using the framework and discusses applying integral human development in schools and work organizations.
Measuring tourism competitiveness - an exercise in futilityRaymund Habaradas
The document questions the usefulness of measuring tourism competitiveness between countries and destinations. It argues that tourism is primarily a human, not economic, activity and that each destination has unique development goals better served by their own locally chosen metrics. Instead of competition, the document advocates an approach focused on collective happiness and sustainability, suggesting concepts like a "happiness index" capture what truly matters for people and places.
CBRD - Bridging faith and scholarship; influencing policy and practiceRaymund Habaradas
The Center for Business Research and Development is the research and advocacy arm of the Ramon V. del Rosario College of Business of De La Salle University.
This document discusses Florence Nightingale's contributions to modern nursing and statistics. It describes how Nightingale used graphical methods like polar area diagrams to visually illustrate statistics about causes of soldier deaths in the Crimea. This convinced authorities to implement her proposed hospital reforms, which reduced mortality rates. The document also discusses Nightingale's role in establishing modern nursing practices and her leadership in developing applied statistics as a Fellow of the Royal Statistical Society.
Every hotel staff member can play a role in maximizing reviews for your hotel. Hotelogix tells you how in six simple steps. For more info visit us http://www.hotelogix.com/blog/2015/10/20/getting-your-hotel-staff-to-work-for-reviews/
The document outlines the research agenda of the Management of Organizations Department (MOD) at the Research and Ventures Research Center of Business. The MOD seeks to bridge faith and management practice through values-based management education and research focused on promoting integral human development. Key areas of research include the integration of social and environmental issues into business strategy, organizational change and innovation related to socially responsible practices, and incentive systems that encourage balancing social responsibility and profits. The overall goal of the MOD's research is to support its mission of developing competent, humanistic, and socially responsible business leaders through education, research, advocacy, and engagement with business and government leaders.
This document discusses integral human development and how it can be applied in organizations. It presents an integral human development framework that identifies seven forms of well-being: bodily, cognitive, emotional, social, aesthetic, moral, and spiritual. For each form of well-being, it provides a brief description of how that form can be nurtured in the workplace. It then provides exercises for individuals and managers to assess the nurturing of well-being using the framework and discusses applying integral human development in schools and work organizations.
Measuring tourism competitiveness - an exercise in futilityRaymund Habaradas
The document questions the usefulness of measuring tourism competitiveness between countries and destinations. It argues that tourism is primarily a human, not economic, activity and that each destination has unique development goals better served by their own locally chosen metrics. Instead of competition, the document advocates an approach focused on collective happiness and sustainability, suggesting concepts like a "happiness index" capture what truly matters for people and places.
CBRD - Bridging faith and scholarship; influencing policy and practiceRaymund Habaradas
The Center for Business Research and Development is the research and advocacy arm of the Ramon V. del Rosario College of Business of De La Salle University.
This document discusses Florence Nightingale's contributions to modern nursing and statistics. It describes how Nightingale used graphical methods like polar area diagrams to visually illustrate statistics about causes of soldier deaths in the Crimea. This convinced authorities to implement her proposed hospital reforms, which reduced mortality rates. The document also discusses Nightingale's role in establishing modern nursing practices and her leadership in developing applied statistics as a Fellow of the Royal Statistical Society.
Every hotel staff member can play a role in maximizing reviews for your hotel. Hotelogix tells you how in six simple steps. For more info visit us http://www.hotelogix.com/blog/2015/10/20/getting-your-hotel-staff-to-work-for-reviews/
The challenge of adjustment in the textile and garments industries of the Phi...Raymund Habaradas
The document discusses the challenges facing the textile and garment industries in the Philippines. It provides an overview of the state of the industries, outlining declining contributions to GDP, employment levels, and exports in recent decades. Challenges discussed include high costs, low productivity, and political instability. The document also examines adjustment efforts by firms based on a survey, prospects in the post-quota regime, and export performance data for 2004-2005, finding some niche market opportunities remain for Philippine firms.
An Advertiser’s Overview of China’s Digital Marketing & E-commerce Landscape:...GLG (Gerson Lehrman Group)
China has become the world's largest e-commerce marketplace and will soon be home to more ad spending than any other country. With e-commerce representing about 20% of all retail sales in China it's to be expected that this market segment will draw significant attention by government regulators. How do global brands and their advertising agency partners navigate this complex and ever-changing landscape? What patterns have begun to emerge that will help increase the effectiveness of their advertising? How, when and where do we engage this large and growing base of online consumers? Answering these questions correctly will be the difference between gaining market share or seeing diminishing ROI performance. This survey, while far from exhaustive, brings together research from a large number of sources in an effort to educate, challenge and stimulate. A special THANK YOU to companies like We Are Social, McKinsey, Bain, CIC and the many others from whom this data was obtained. China's digital and e-commerce landscape is still being defined and it's not a market to enter unprepared. It is big, complex, changing and unique. But it can be won with the right combination of talent, resources and strategy. Good luck to all who would enter!
The document discusses how information technology can help address challenges faced by luxury hotels during an economic recession. It describes how IT can help in bringing more customers to a hotel, budgeting departments more effectively, and increasing guest spending at hotel facilities. Specific IT solutions are provided for functions like front office operations, back office accounting, supply chain management, and guest services to help optimize operations, cut costs and boost revenue.
What global emerging factors are affecting the hospitality and resorts sector trends? What effect have the emerging global factors (new trends) in the hospitality and resort industry? What/who is the future tourist?
Small- to mid-size buildings all over the world face a number of challenges to achieve their energy efficiency goals. Benefits of systems that solve these issues include simplified automation, open systems, and are easily and economically retrofit. The benefits are lower installation costs, 15-30% energy savings, and improved comfort for an overall return on investment.
The document discusses current and future trends in the South Asian hospitality industry. It highlights that hospitality will see increased green practices, more personalized experiences through new technologies, and a greater emphasis on skilled labor as the industry grows. Future trends include more eco-friendly hotels, intelligent hotels using virtual profiles, and tailored services meeting varied guest needs through innovations. The hospitality industry is projected to create over 37 million jobs in the region by 2024 through continued investment and growth.
Travel and hospitality industry - 2017 analytics landscapeMetriplica
Use and importance of analytical strategies in the travel and hospitality domain. This relatively recent development presents both a unique challenge and an extraordinary opportunity. An opportunity that many brands are not fully capitalizing on. We travel to connect, detach, explore and experience the world outside our homes. Some of us travel for business while others travel to discover themselves.
Let's see how.
Hotel 2030 Emerging Trends - Initial Perspectives May 2013Tim Jones
Hotel 2030 is a cross-sector platform that aims to act as a catalyst for open discussion on the possible changes facing the hospitality industry and the associated innovation opportunities for hotels over the next 15 to 20 years. Starting with initial perspectives drawn from a number of studies already undertaken by varied companies and academics, as with the futureagenda programme, the intent is that interested organizations around the world will use this material to challenge assumptions, identify gaps, add their own views and collectively co-create a richer, deeper dialogue of possible futures in the hospitality sector.
This document provides guidance on creating a digital marketing plan template. It emphasizes that a template is essential for establishing a marketing funnel and driving website traffic to reach marketing goals. The template should include key tactics like blogging, landing pages, email marketing, social media, and website extras to engage customers and generate leads. Creating a template according to goals makes the digital marketing planning process easier.
This document discusses digital trends moving into 2017. It notes that consumers have shifted from valuing products to valuing experiences. In 2017, brands will focus on enhancing consumer experiences through artificial intelligence, virtual and augmented reality, and more intuitive interfaces. Artificial intelligence is growing through increased data and machine learning but still needs human interpretation. Virtual and augmented reality are being applied in entertainment, education, and self-improvement. New interface technologies are thinking beyond the touchscreen to enhance human experiences.
Hotel guest satisfaction in the hotel industryDilipSanchez
An interesting presentation on how guest satisfaction has made an impact on the hotel industry and what hotel managers can do to improve on guest satisfaction.
Monthly Digital Marketing Planning Template – Plan your monthly digital campaignTrinfinity
Having a solid digital marketing plan for every month may seem like over
optimization but the benefits are indisputable. The sooner you can put a monthly plan into action, the sooner you will be reaping the rewards of Digital marketing – more leads, at a lower cost, generated by a completely scaleable strategy.
Use this template to create a detailed digital marketing plan defining the digital channel strategy for each major market/proposition to provide focus and direction for the future.
Make sure your digital plan is well integrated with all marketing communications and aligns with your business objectives.
Here’s a taste of what you’ll find inside:
- Setup Goals and Metrics
-Define your buyer personas
-Identify your marketing triggers
-Keyword strategy
-Outline your content strategy
-Design your marketing funnel
-Implement & setup support platforms
-Recruit for the skillsets you need
Published at <a>Trinfinity</a>
Schneider Electric CEO, Jean-Pascal Tricoire introduces Schneider innovation at every level redefining power and automation for a new world of energy which is more electric, decarbonized, decentralized and digitized ensuring Life Is On everywhere, for everyone and at every moment.
Digital Strategy Template - For Startups Small Business & Ad AgenciesPiyush Agarwal
One of the biggest problems for any startup or small business is that there is no template for digital strategy available. In this document, I've tried to cover very practical approach on how to break down your digital strategy process into stages that cuts across identifying & segmenting your target audience, choosing the right digital marketing channels and creating the marketing metrics to track your performance.
The document discusses how the internet has changed consumer behavior and decision making processes. It explains that with more accessible information online, the consumer research phase has expanded. Marketers need to provide helpful content throughout the consumer journey, from awareness to advocacy, and across paid, owned, and earned channels. An integrated approach is needed to understand the complete funnel and close loops from online to offline actions. Triggers can be used to encourage sharing and advocacy. The entire customer journey should be mapped and measured using key performance indicators.
Work life balance issues in mobile enabled work environmentMayank Baheti
This technical report summarizes work life balance issues in mobile enabled work environments. It begins with an introduction that discusses how work patterns, the workforce, and workplaces are changing with increased flexibility, mobility, and distributed work. It then reviews relevant literature on topics like managing mobile work, innovation of mobile technologies, and usability of mobile systems to support work. The report goes on to discuss specific work life balance issues in mobile environments, including how technology impacts jobs and work organization. It also covers benefits of work life balance in mobile settings, security considerations, and strategies for implementing mobile work. The report includes a case study and conclusions.
This document summarizes a research article that explores hospitality employees' views on dissatisfying working conditions based on interviews. The article discusses how poor working conditions like low pay, difficult supervision, and stressful environments can severely reduce employee motivation and satisfaction according to Herzberg's two-factor theory. When hygiene factors are not met, motivating factors have no effect, leading to high turnover. The study aims to present hospitality workers' own views on how well their needs are met to understand dissatisfaction. Verbatim comments from employees describe problems like unfair treatment, unethical practices, and illegal behavior. The conclusion is that with unmet hygiene factors, employees are unlikely to find work satisfying and will seek other jobs.
An Analysis of The Retention of Trained Employees of The Food and Beverage Se...ijtsrd
Hospitality means the relationship process between a guest and a host, and it also refers to the act or practice of being hospitable, that is, the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill. Hospitality frequently refers to the hospitality industry jobs for hotels, restaurants, casinos, catering, resorts, clubs and any other service position that deals with tourists. The study assessed the factors that determine for higher rates of labour turnover in the food and beverage sector of the hotel industry in Sri Lanka both costal and up country locations across. The study is to examine the rate of turnover, identify factors accounting for it and suggest solutions to address them. Outstanding star graded hotels in the study area were selected. Purposive sampling technique was used to select 100 management and staff graded employees who are willing to respond to the questionnaire. The objective of the study is to find the core reasons why employees leave hotels, especially in the food and beverage department Kitchen and Restaurant departments . What are the measures the organization can follow to retain these employees and how to turn over can be reduced C L De Silva | Dr. S Perera "An Analysis of The Retention of Trained Employees of The Food and Beverage Sector in The Hotel Industry" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd37915.pdf Paper URL : https://www.ijtsrd.com/management/hrm-and-retail-business/37915/an-analysis-of-the-retention-of-trained-employees-of-the-food-and-beverage-sector-in-the-hotel-industry/c-l-de-silva
The challenge of adjustment in the textile and garments industries of the Phi...Raymund Habaradas
The document discusses the challenges facing the textile and garment industries in the Philippines. It provides an overview of the state of the industries, outlining declining contributions to GDP, employment levels, and exports in recent decades. Challenges discussed include high costs, low productivity, and political instability. The document also examines adjustment efforts by firms based on a survey, prospects in the post-quota regime, and export performance data for 2004-2005, finding some niche market opportunities remain for Philippine firms.
An Advertiser’s Overview of China’s Digital Marketing & E-commerce Landscape:...GLG (Gerson Lehrman Group)
China has become the world's largest e-commerce marketplace and will soon be home to more ad spending than any other country. With e-commerce representing about 20% of all retail sales in China it's to be expected that this market segment will draw significant attention by government regulators. How do global brands and their advertising agency partners navigate this complex and ever-changing landscape? What patterns have begun to emerge that will help increase the effectiveness of their advertising? How, when and where do we engage this large and growing base of online consumers? Answering these questions correctly will be the difference between gaining market share or seeing diminishing ROI performance. This survey, while far from exhaustive, brings together research from a large number of sources in an effort to educate, challenge and stimulate. A special THANK YOU to companies like We Are Social, McKinsey, Bain, CIC and the many others from whom this data was obtained. China's digital and e-commerce landscape is still being defined and it's not a market to enter unprepared. It is big, complex, changing and unique. But it can be won with the right combination of talent, resources and strategy. Good luck to all who would enter!
The document discusses how information technology can help address challenges faced by luxury hotels during an economic recession. It describes how IT can help in bringing more customers to a hotel, budgeting departments more effectively, and increasing guest spending at hotel facilities. Specific IT solutions are provided for functions like front office operations, back office accounting, supply chain management, and guest services to help optimize operations, cut costs and boost revenue.
What global emerging factors are affecting the hospitality and resorts sector trends? What effect have the emerging global factors (new trends) in the hospitality and resort industry? What/who is the future tourist?
Small- to mid-size buildings all over the world face a number of challenges to achieve their energy efficiency goals. Benefits of systems that solve these issues include simplified automation, open systems, and are easily and economically retrofit. The benefits are lower installation costs, 15-30% energy savings, and improved comfort for an overall return on investment.
The document discusses current and future trends in the South Asian hospitality industry. It highlights that hospitality will see increased green practices, more personalized experiences through new technologies, and a greater emphasis on skilled labor as the industry grows. Future trends include more eco-friendly hotels, intelligent hotels using virtual profiles, and tailored services meeting varied guest needs through innovations. The hospitality industry is projected to create over 37 million jobs in the region by 2024 through continued investment and growth.
Travel and hospitality industry - 2017 analytics landscapeMetriplica
Use and importance of analytical strategies in the travel and hospitality domain. This relatively recent development presents both a unique challenge and an extraordinary opportunity. An opportunity that many brands are not fully capitalizing on. We travel to connect, detach, explore and experience the world outside our homes. Some of us travel for business while others travel to discover themselves.
Let's see how.
Hotel 2030 Emerging Trends - Initial Perspectives May 2013Tim Jones
Hotel 2030 is a cross-sector platform that aims to act as a catalyst for open discussion on the possible changes facing the hospitality industry and the associated innovation opportunities for hotels over the next 15 to 20 years. Starting with initial perspectives drawn from a number of studies already undertaken by varied companies and academics, as with the futureagenda programme, the intent is that interested organizations around the world will use this material to challenge assumptions, identify gaps, add their own views and collectively co-create a richer, deeper dialogue of possible futures in the hospitality sector.
This document provides guidance on creating a digital marketing plan template. It emphasizes that a template is essential for establishing a marketing funnel and driving website traffic to reach marketing goals. The template should include key tactics like blogging, landing pages, email marketing, social media, and website extras to engage customers and generate leads. Creating a template according to goals makes the digital marketing planning process easier.
This document discusses digital trends moving into 2017. It notes that consumers have shifted from valuing products to valuing experiences. In 2017, brands will focus on enhancing consumer experiences through artificial intelligence, virtual and augmented reality, and more intuitive interfaces. Artificial intelligence is growing through increased data and machine learning but still needs human interpretation. Virtual and augmented reality are being applied in entertainment, education, and self-improvement. New interface technologies are thinking beyond the touchscreen to enhance human experiences.
Hotel guest satisfaction in the hotel industryDilipSanchez
An interesting presentation on how guest satisfaction has made an impact on the hotel industry and what hotel managers can do to improve on guest satisfaction.
Monthly Digital Marketing Planning Template – Plan your monthly digital campaignTrinfinity
Having a solid digital marketing plan for every month may seem like over
optimization but the benefits are indisputable. The sooner you can put a monthly plan into action, the sooner you will be reaping the rewards of Digital marketing – more leads, at a lower cost, generated by a completely scaleable strategy.
Use this template to create a detailed digital marketing plan defining the digital channel strategy for each major market/proposition to provide focus and direction for the future.
Make sure your digital plan is well integrated with all marketing communications and aligns with your business objectives.
Here’s a taste of what you’ll find inside:
- Setup Goals and Metrics
-Define your buyer personas
-Identify your marketing triggers
-Keyword strategy
-Outline your content strategy
-Design your marketing funnel
-Implement & setup support platforms
-Recruit for the skillsets you need
Published at <a>Trinfinity</a>
Schneider Electric CEO, Jean-Pascal Tricoire introduces Schneider innovation at every level redefining power and automation for a new world of energy which is more electric, decarbonized, decentralized and digitized ensuring Life Is On everywhere, for everyone and at every moment.
Digital Strategy Template - For Startups Small Business & Ad AgenciesPiyush Agarwal
One of the biggest problems for any startup or small business is that there is no template for digital strategy available. In this document, I've tried to cover very practical approach on how to break down your digital strategy process into stages that cuts across identifying & segmenting your target audience, choosing the right digital marketing channels and creating the marketing metrics to track your performance.
The document discusses how the internet has changed consumer behavior and decision making processes. It explains that with more accessible information online, the consumer research phase has expanded. Marketers need to provide helpful content throughout the consumer journey, from awareness to advocacy, and across paid, owned, and earned channels. An integrated approach is needed to understand the complete funnel and close loops from online to offline actions. Triggers can be used to encourage sharing and advocacy. The entire customer journey should be mapped and measured using key performance indicators.
Work life balance issues in mobile enabled work environmentMayank Baheti
This technical report summarizes work life balance issues in mobile enabled work environments. It begins with an introduction that discusses how work patterns, the workforce, and workplaces are changing with increased flexibility, mobility, and distributed work. It then reviews relevant literature on topics like managing mobile work, innovation of mobile technologies, and usability of mobile systems to support work. The report goes on to discuss specific work life balance issues in mobile environments, including how technology impacts jobs and work organization. It also covers benefits of work life balance in mobile settings, security considerations, and strategies for implementing mobile work. The report includes a case study and conclusions.
This document summarizes a research article that explores hospitality employees' views on dissatisfying working conditions based on interviews. The article discusses how poor working conditions like low pay, difficult supervision, and stressful environments can severely reduce employee motivation and satisfaction according to Herzberg's two-factor theory. When hygiene factors are not met, motivating factors have no effect, leading to high turnover. The study aims to present hospitality workers' own views on how well their needs are met to understand dissatisfaction. Verbatim comments from employees describe problems like unfair treatment, unethical practices, and illegal behavior. The conclusion is that with unmet hygiene factors, employees are unlikely to find work satisfying and will seek other jobs.
An Analysis of The Retention of Trained Employees of The Food and Beverage Se...ijtsrd
Hospitality means the relationship process between a guest and a host, and it also refers to the act or practice of being hospitable, that is, the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill. Hospitality frequently refers to the hospitality industry jobs for hotels, restaurants, casinos, catering, resorts, clubs and any other service position that deals with tourists. The study assessed the factors that determine for higher rates of labour turnover in the food and beverage sector of the hotel industry in Sri Lanka both costal and up country locations across. The study is to examine the rate of turnover, identify factors accounting for it and suggest solutions to address them. Outstanding star graded hotels in the study area were selected. Purposive sampling technique was used to select 100 management and staff graded employees who are willing to respond to the questionnaire. The objective of the study is to find the core reasons why employees leave hotels, especially in the food and beverage department Kitchen and Restaurant departments . What are the measures the organization can follow to retain these employees and how to turn over can be reduced C L De Silva | Dr. S Perera "An Analysis of The Retention of Trained Employees of The Food and Beverage Sector in The Hotel Industry" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd37915.pdf Paper URL : https://www.ijtsrd.com/management/hrm-and-retail-business/37915/an-analysis-of-the-retention-of-trained-employees-of-the-food-and-beverage-sector-in-the-hotel-industry/c-l-de-silva
Does Ending Endo Contribute to Inclusive Economic GrowthSonnie Santos
by Vicente Paqueo and Aniceto Orbeta Jr.
Fellows, PIDS and FEF
(a copy of this presentation was given to participants of the FEF Paderanga-Varela Memorial Lecture, to share, study and discuss with the objective of generating discussion about the effects of "ending endo" or temporary employment contract, and arrive at a win-win solution to the problem)
copyright belongs to the authors of the study
The document discusses employee welfare at NTPC Ltd. NTPC Ltd is India's largest power company established in 1975 to accelerate power development. It generates power through coal and gas. NTPC ranks among the largest companies in the world and was the first power utility in India to conduct environmental impact assessments. NTPC performs its social responsibilities efficiently and aims to provide a satisfactory job satisfaction level for employees. The document focuses on the importance of employee welfare and the various types of welfare measures taken at NTPC Ltd to care for employees.
Absenteeism causes, effects & control at control ksb pumps ltd.by poornima...billbsingh
This document is a project report on absenteeism at KSB Pumps Ltd. It discusses the causes, effects, and control of absenteeism. It provides background on calculating absenteeism rates and trends in absenteeism. Important causes discussed include long work hours, bad working conditions, sickness, and social/religious events. Effects on productivity, financial costs, and administrative costs are outlined. Traditional disciplinary approaches are noted to be ineffective at addressing root causes. The report emphasizes identifying and addressing employee needs and incentives to effectively control absenteeism.
work details of hospitality and tourism industry workers and impact on their ...INFOGAIN PUBLICATION
The hotel/restaurant/tourism sector covers a wide range of different businesses. It plays an important role as a job creator in the service sectors. This sector employs more than 7.8 million people in the India and is characterized by high job demands and high physical workload. It was found through a research that there was a change in worker’s work capacity or ability due to monotonous work and prolong standing posture during performing the work. The problems in the absence of ergonomically designed equipments, the prolonged standing posture and continuous working hours resulted to problems like lower and upper back problem, headache, swelling on ankles, stiffness in leg and hand joints etc. Besides this there were problems of slips, falls, repetitive body motion, and adoption of awkward posture. Seeing above problem a study was undertaken on 200 workers working in kumaun region of Uttarakhand. Descriptive cum experimental research approach was followed. The result showed that maximum 26 per cent of the workers were having the pain and discomfort at the lower back while doing the activity and 9.5 per cent workers faced problems in the legs and neck respectively.
This study examined how employees' personal life and working time influence performance in Nigeria's tier 1 banks. A survey of 269 bank employees found that both personal life and working time significantly influence performance, but personal life has a greater impact. It was recommended that banks allow more flexibility for employees to balance their work and personal lives to improve performance.
Maintenance of human resources_Rojas.pptxAbbieNunez
This document outlines topics related to maintaining human resources, including employee orientation, physical working conditions, work-life balance, and motivation theories. It discusses performance appraisal and using management by objectives for appraisals. Employee orientation involves introducing new employees to organizational structure, policies, safety procedures and employee benefits. Physical working conditions and ensuring workplace safety are also reviewed. The document discusses balancing work responsibilities with personal life and defines intrinsic and extrinsic motivation as well as several motivation theories. It covers using performance appraisals and management by objectives to set goals and evaluate employee performance.
Work Environment and Employee’s Commitment in Three Selected Institutions in ...Dr. Amarjeet Singh
The aim of this study is to investigate work
environment and employee’s commitment in three selected
Institutions such as Rivers State University, University of Port
Harcourt and Ignatius Ajuru University of Education in Port
Harcourt, Rivers State. For the purpose of this study,
descriptive research design was used. Simple random
sampling technique was respectively used to select the
respondents for the study. Respondents for this study were
fifty (60) made up of twenty-five (35) senior staff and twentyfive (25) junior staff. Structured questionnaires were used for
data collection. The study findings indicate that, organization
working environment had an impact on members as far as
respondents are concerned. The study also revealed that
employees’ will improve their performance if the problems
identified during the research are tackled by the management.
The problems are flexibility of working environment, work
noise distraction, supervisor’s interpersonal relationship with
subordinates, presence of job aid, the use of performance
feedback and improve of work incentives in the organization
so that to motivate employees to perform their job. In
conclusion based on the findings the study recommended that,
the organization needs to have periodic meetings with
employees to air their grievances to management and serve as
a motivating factor to the employees. Management should find
ways and means of communicating their goals and strategies
to their employees in order to achieve what the organization is
in business for, its mission and vision.
This document summarizes a study that examined the relationship between work-life balance practices and employee performance in selected commercial banks in Lagos State, Nigeria. Specifically, it investigated how leave policy affects service delivery. The study found a significant positive relationship between leave policy and employee performance. It was discovered that leave policies that allow employees to balance their work and personal lives help to motivate better service delivery. The researchers recommend that bank managers prioritize implementing work-life balance incentives to improve employee performance.
A Study of Employee Satisfaction Perception in Accommodation Sector in Odishainventionjournals
The State of Odisha has witnessed unprecedented growth in hotel industry in the recent past. Although there is an exponential growth in the number of hotels in the State, the rate or employee turnover is increasing each year which in turn is affecting the employee satisfaction. Thus, the key to retain employees in an organisation is employee satisfaction which is considered to be a vital component for organisational success. The present study employs four variables viz., job security, occupational stress, motivation and salary & benefits in relation to employee satisfaction in accommodation sector in Odisha. A sample size of 125 employees’ responses across different accommodation units in Odisha were collected through a structured questionnaire. Multiple regression analysis was carried out to study the correlation between the four independent variable and dependent variable. The findings of the study suggest that there is a significant positive correlation between job security, occupational stress, motivation and salary & benefits and employee satisfaction. Based on the analysis of the study, appropriate approaches to improve employee satisfaction in accommodation sector were suggested for a mutual-beneficial relationship between the employees and employers.
This document discusses quality of work life (QWL). It defines QWL as referring to organizational inputs that aim to satisfy employees and enhance organizational effectiveness. Initially, organizations prioritized technology over employees, negatively impacting the work environment. However, it became recognized that employee support and technical innovations must go hand in hand to improve productivity. The document outlines specific issues in QWL, strategies to improve QWL, barriers to QWL, and the relationship between QWL and productivity.
This presentation has been developed by Amlan Roychowdhury. This is an important tool for HR personnel who are associated with IT enabled Industry like the BPOs. This presentation deals with awys and means to reduce attrition which is the highest among any other IT enabled industry.
The document provides an overview of a study on employee attrition. It discusses how attrition affects businesses and the objectives of studying attrition factors. A survey was conducted to determine key job factors that influence attrition, including job content, responsibilities, career growth and job context such as work environment and compensation. The study aims to identify whether job content or context has a greater impact on attrition and help predict future attrition rates. It also provides background on attrition in the business process outsourcing industry and common reasons why employees leave their jobs.
This document provides an overview of labour turnover, including definitions, causes, measurement, and costs. It discusses labour turnover as the movement of workers into and out of jobs over a period of time. Higher turnover can indicate issues like low job satisfaction or poor management. Measuring and understanding the reasons for turnover is important for organizations to address weaknesses and retain productive employees. The document also provides industry-specific context, discussing labour turnover within the automobile manufacturing sector in India and at Lucas TVS in particular.
Replicating the sydney housekeeping experience in singapore by ms katya herti...shupeiong
The document discusses replicating the Sydney housekeeping model in Singapore. It provides business indicators for Singapore's hotel industry, including high occupancy rates. It outlines Australian employee benefits like minimum wages and paid leave. It also discusses how Sydney hotels address high labor costs through practices like outsourcing certain roles, cross-training employees, and using technology to improve productivity. The document analyzes the current situation at one Singapore hotel, noting challenges like upcoming room additions and expiring foreign worker contracts that could increase costs if not addressed. It explores outsourcing housekeeping as a potential solution.
Presentation slides of coursework of uum 1st semmesterchhanda biswas
This document discusses addressing the challenges of seasonality in the tourism industry in Cox's Bazar, Bangladesh. It focuses on how seasonality impacts employee morale and satisfaction during off-season closures of hotels. The document outlines the background and problem statement, research questions, significance and scope of studying strategies to address challenges during off-season periods when tourism is low. It aims to understand how hotels can improve employee motivation and satisfaction when visitor numbers are reduced seasonally.
Similar to Precarious work-The hotel industry experience (20)
CBRD Connect (Center for Business Research and Development Report)Raymund Habaradas
Raymund B. Habaradas presented on the Center for Business Research and Development (CBRD) at De La Salle University. CBRD aims to encourage faculty research that advances knowledge and influences policy and practice. It connects research with teaching, advocacy, people, ideas, experts, institutions, and technology. CBRD provides funding and support for faculty research projects, conferences, and publications. Its goal is to create new knowledge and influence business policy and practices through rigorous research.
Nurturing research in a business school - The DLSU experienceRaymund Habaradas
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3. BACKGROUND OF THE STUDY
Figure 1. National framework for equality and decent work
economic growth & social justice
GOVERNME
NT
=
safe, healthy
environment in
conditions of freedom,
equity, security and
human dignity for emplo
yment
women and men prom
=
otion
WORKERS EMPLOYER
employment security competitiveness, profit
S
equity
CIVIL (Gust, 2006)
4. BACKGROUND OF THE STUDY
Concept of Precarious Work
forms of work characterized by:
atypical employment contracts
limited or no social benefits and statutory
entitlements
high degrees of job insecurities
low job tenure
low wages
high risks of occupational injury and
diseases
(Evans & Gibb,
2009)
5. BACKGROUND OF THE STUDY
Concept of Precarious Work
is characterized by a combination
of factors such as:
a limited duration or a high probability of the
worker’s losing the job
little or no opportunity for workers to control
the working conditions
absence of benefits or social security
provisions
a low income in tandem with poverty
(ILO, 2007)
6. BACKGROUND OF THE STUDY
Figure 3. Incidence of precarious employment advance economies,
2007 and 2010
Panel A. Involuntary part-time employment (percentage of part-time employment)
Source: International Institute for Labor Studies World of Work Report 2012, 2012
7. BACKGROUND OF THE STUDY
Figure 3. Incidence of precarious employment advance
economies, 2007 and 2010
Panel B. Involuntary temporary employment (percentage of temporary employment)
Source: International Institute for Labor Studies World of Work Report 2012, 2012
8. BACKGROUND OF THE STUDY
Figure 2. Employed persons in vulnerable employment by region and sex,
2004 - 2007
Source: Bureau of Labor and Employment Statistics LABSTAT Updates 16(31) 2012
9. BACKGROUND OF THE STUDY
Precarious Work Practices of
Selected Countries
10. BACKGROUND OF THE STUDY
Precarious Work Practices of
Selected Countries
11. BACKGROUND OF THE STUDY
Precarious Work Practices of
Selected Countries
12. BACKGROUND OF THE STUDY
Precarious Work Practices of
Global Companies
13. BACKGROUND OF THE STUDY
Precarious Work Practices of
Global Companies
14. BACKGROUND OF THE STUDY
Precarious Work Practices of
Global Companies
15. BACKGROUND OF THE STUDY
Precarious Work Practices of
Global Companies
16. BRIEF ON PRECARIOUS WORK
IN THE PHILIPPINES
Figure 4. Employees in Precarious Work (% of total
employment)
Source: Bureau of Labor and Employment Statistics LABSTAT Updates 16(31) (2012).
17. BRIEF ON PRECARIOUS WORK
IN THE PHILIPPINES
Table 1. Non-regular employment in the Philippines as
percent of total employment
Contractu
Year Part-time Casual Totals
al
1989 1.3 4.1 8.3 13.7
1990 1.6 3.7 8.2 13.5
1991 1.5 4.1 7.0 12.6
1992 1.5 4.1 10.0 15.6
1993 1.8 3.4 9.8 15.0
1994 1.5 4.3 7.9 13.7
1995 1.8 4.4 11.8 18.0
1996 2.0 4.1 12.3 18.4
1997 2.2 4.7 14.0 20.9
Source: DOLE-BLES Yearbook of Labor Statistics, 2007
18. RESEARCH OBJECTIVES
Determine the employment
practices that are often
associated with precarious work
in the hotel industry.
Know the factors that drive the
hotels to resort to precarious work
practices.
19. RESEARCH OBJECTIVES
Describe the impact of precarious
work on the following:
Women workers
Workplace health and safety
Union
Sustainable development
20. RESEARCH OBJECTIVES
Identify strategies or courses of
action that can be taken by the
following stakeholders to combat
precarious work practices:
Unions
Employers
Government
International Labour Organization (ILO)
22. OPERATIONAL FRAMEWORK OF
PRECARIOUS WORK
GOVERNME
NT
=
• low wages,
• low job security
• limited control over
workplace conditions
• little protection from
health & safety risk
=
WORKERS EMPLOYER
ILO S
24. METHODOLOGY
Table 2. Respondents’ profile
Unionized NUWHRAIN Positions in Type of Work
Affiliate Hotels the Union in the Hotel
Manila Peninsula Hotel • President • Cook
Mandarin Oriental Manila • Board of • Bartender
Sofitel Philippine Plaza Directors • Lifeguard
Century Park Hotel • Vice President • Electrician
Hotel Intercontinental Manila • Treasurer • Room Attendant
Holiday Inn • Councilor • Outlet Cashier
Manila Pavilion Hotel • Union Member • Chef
Cebu Midtown Hotel • Bellman
• Waiter
Bohol Beach Club
No. of • Supervisor
Montebello Villa Hotel
• Telephone Operator
Hyatt Regency Manila/MIDAS Respondents
• Kitchen Artist
Hotel n = 84
• Food Attendant
• Steward
26. FINDINGS
Table 3. Total employment and number of non-regular workers in hotels and
restaurants with 20 or more workers by category, Philippines: June 2010
Non-Regular Workers
Contractua Apprenti
Probationa Seasonal
Total Casual l /Project- ces
Total ry Workers
Employment Workers based /Learner
Workers
Workers s
Hotels 196,075 70,077 14,032 13,424 38,338 1,534 2,749
and
Restauran
ts
Note: Details may not add up to totals due to rounding of figures.
All Source: Bureau of Labor850,085 179,384 170,817 445,020 28,815 26,049
3,042,750 and Employment Statistics, 2009/2010 BLES Integrated Survey
Industries
(BITS).
27. FINDINGS
Table 4. Number of hotels and restaurants with agency hired workers with 20 or
more workers by category, Philippines: June 2010
Agency-Hired Workers
Total
Percent to Percent
Establishm Total
Total Share
ents
Hotels and 3,166 1,529 48.3 13.4
Restaurant
s Source: Bureau of Labor and Employment Statistics, 2009/2010 BLES Integrated Survey
All (BITS). 23,723 11,388 48.0 100.0
industries
28. FINDINGS
Table 5. Number of agency-hired Workers in hotels and restaurants with 20 or more
workers by type of jobs/services contracted out, Philippines: June 2010
Hotel and Percentag All
Agency-Hired Workers
Restaurants e Industries
Total Number of
19,691 341,703
Agency-Hired Workers
Security Services 7,478 38.0% 98,790
Food Service/Catering 6,041 30.7% 7,410
Janitorial 3,301 16.8% 50,588
General Administrative 1,307 6.6% 14,406
Logistics/Transport 1,237 6.3% 6,630
Marketing/Sales 163 0.8% 20,285
Repair/Maintenance/Constr
108 0.5% 8,890
uction
IT Services 56 0.3% 3,384
Source: Bureau of Labor and Employment Statistics, 2009/2010 BLES Integrated Survey
(BITS).
29. FINDINGS
Table 5. Number of agency-hired Workers in hotels and restaurants with 20 or more
workers by type of jobs/services contracted out, Philippines: June 2010
Agency-Hired Workers Hotel and All
Restaurants Industries
Packaging - 18,397
Production/Assembly - 103,192
Research and
- 1,692
Development
Cashier - 477
Human Resource - 20
Messengerial - 453
Billing/Payment - 194
Data
- 165
Processing/Encoding
- 2,156
Warehousing Labor and Employment Statistics, 2009/2010 BLES Integrated Survey
Source: Bureau of
Medical/Health Services
(BITS). - 138
Others - 4,436
30. FINDINGS
Table 6. Number of hotels and restaurants engaged in subcontracting with 20 or
more workers, Philippines: June 2010
Establishment Total
Percent Percent
s Resorting to Establishme
to Total Share
Subcontracting nts
Hotels and 235 7.4 9.5 3,166
Restaurants
All industries 2,471 10.4 100.0 23,723
Source: Bureau of Labor and Employment Statistics, 2009/2010 BLES Integrated Survey
(BITS).
31. FINDINGS
Table 7. Number of hotel and restaurants engaged in subcontracting in with 20 or
more workers by type of jobs/services contracted out, Philippines: June 2010
Hotel and All Industries
Restaurants
Production/Assembly - 193
Finance/Accounting 134 1,091
Data 24 141
Processing/Encoding
Human Resource 42 420
Learning/Training 24 299
Billing and Payment 54 271
Transport Services 59 462
Courier Services 54 602
Packaging/ Crating - 108
Research and 12 129
Development
Source: Bureau of Labor and Employment Statistics, 2009/2010 BLES Integrated Survey
Others
(BITS). 1 257
32. SURVEY RESULTS
Table 8. Employment practice often associated with precarious work in the hotels
Average
Department
Practices Percentag
most affected
e (n=84)
Hiring of labor via employment agencies or labor brokers 35.9 Housekeeping
On call/daily/per function hiring 29.1 Food & Beverage
Contracting out functions/tasks to other companies 25.9 Engineering
Direct hire on temporary labor contracts 23.4 Food & Beverage
Disguised employment training contracts (as trainees) 22.3 Housekeeping
Limited employment to less than six (6) months 21.8 Food & Beverage
Fixed term contracts 14.0 Engineering
Abusive probationary periods 12.1 Food & Beverage
Illegal or involuntary part-time work 7.1 F&B, steward
Individual labor contracts as bogus “self-employed” workers 6.5 Engineering
F&B, seamstress,
Home working 3.0
laundry, accounting
38. SNIPPET OF PRECARIOUS WORK
EXPERIENCE IN THE HOTEL
50 years old Land based
crew for 3
Married years in Saudi
to a CPA
HRD Policy:
only one of
Banquet the couple
captain can
be regular
ized
Casual
employee at Did not meet
Sofitel PANDOY the cut off
since 1980 during the final
interview
39. SNIPPET OF PRECARIOUS WORK IN
EXPERIENCE IN THE HOTEL
In the
Casual housekeeping
employee for section, males
5 years are preferred
Management
Room prefers HRM
attendant graduates
at Sofitel
Asked to do
MARIA
most of the
Single
work and OT
parent with
during peak
a child
months
40. SURVEY RESULTS
Table 14. Roles/action that can be taken by unions to address/combat
precarious work
41. SURVEY RESULTS
Table 15. Roles/action that can be taken by employers to address/combat
precarious work
42. SURVEY RESULTS
Table 16. Roles/action that can be taken by the following groups to
address/combat precarious work
43. SURVEY RESULTS
Table 17. Roles/action that can be taken by the ILO to address/combat
precarious work
44. CONCLUSION
Precarious employment is
undermining worker rights,
the scope and coverage of collective
bargaining,
as well as wages and working
conditions in the hotel industry.
45. CONCLUSION
Precarious work is caused by factors
such globalization, increasing intensified
competition, government regulations, and
corporate restructuring, in order to obtain
greater efficiency, maximize employer
profits and flexibility,
and to shift risks onto workers.
46. CONCLUSION
Precarious work is the enemy
of decent work. It should not
become the dominant feature of
the working relationship between
workers and employers.
47. RECOMMENDATION
Trade Union Action
educate their membership on the
importance of combating precarious
work
use collective bargaining to stop or
prevent the spread of precarious work
48. RECOMMENDATION
Government Action
develop long-term goal that integrates
decent work into our country’s growth
path
adopt policies such as temporary
employment guarantee schemes and
access to health care
49. RECOMMENDATION
Employer Action
adopt the philosophy that
“the business must not be single-mindedly
focused on its own profits, but must have a
bigger purpose that includes taking on some
of the problems of the wider society for the
common good
stop the use of precarious work to cut cost
and pressure the government to legislate laws
that are anti-labor
50. RECOMMENDATION
ILO Action
organize a comprehensive
Law and Practice Report
convene an ILO expert meeting on
obstacles to organizing and bargaining for
precarious workers
examine the development of suitable
instruments to limit, restrict and reduce
the resort to precarious forms of
employment
51. “ Work is a good
belonging to all people
and must be made
available to all who are
capable of engaging in
it.”
(PCJP, 2004)