- An experienced banking professional seeking a position in banking and finance that allows applying skills in operations management, business analysis, process management, and relationship management. - Over 9 years of experience handling end-to-end banking processes including payments, transfers, reconciliations and client management for banks like Citi, Standard Chartered, and United Arab Bank. - Strong skills in requirements gathering, documentation, testing, and ensuring compliance with regulatory standards while managing teams of up to 21 members.

1. R.Pramoth
E-Mail personal: pramoth408@gmail.com
Address [IND]: New no.9,34/B, Balakrishnapuram main rd,Adambakkam,Chennai:88
Mobile: +91-9884848408
Address [UAE]: Al Diyafa, Near Satwa Roundabout, Dubai
Mobile: +971561493006
Job Objective
To obtain a position in banking & Finance domain, which will allow me to integrate and build on my current knowledge in
various systems, an environment that encourages and demands success. Detailed and highly numerate banking professional
interested in applying analytical and client management skills within a banking environment.
SUMMARY
 A result oriented professional with over 9+ yrs of comprehensive experience in Operations Management, Business
Analysis, Process Management, Team handling, Relationship Management.
 Deft in handling overall functioning of processes & implementing processes in line with the guidelines, ability to
multi-task, prioritize, and with strong attention to detail.
 Experienced professional in Banking and Financial Services on SWIFT Payments, UAE Settlements and clearing.
 Solid experience in developing Traceability Matrix, Data Mapping, Test Plans, Test Scripts, Test Cases, and Data
Dictionary.
 Possess excellent interpersonal, communication & organizational skills with proven abilities in team management,
customer relationship management & effective crisis management
 Excellent Business writing skills in writing Business Requirements Document, Use Cases, Systems Requirements
Specification (SRS), Workflows and Unified Modeling Language (UML) diagrams.
WORK EXPERIENCE
Citi bank Chennai Assistant manager July 2015- till date
 This project involves into the Suppliers risk management under the contract made between the customers, suppliers of
CITI bank pvt ltd.
 Ensuring that adequate controls are being built and followed across the unit and relevant compliance & Infosec norms
are being adhered with due diligence
 Gathering all the contracts to identify and follow up with different suppliers as a governance team on the risk factor.
 Risk monitoring on quality, delay and costs, reporting of any major issue or deviation to management as per the Third
party utility.
 In-depth understanding of audit work supervision, audit execution, pre-audit & post-audit discussions with client,
audit report finalization, assignment profitability tracking/reporting, etc
 Bridge the Gap in understanding between the system functions in CASP and CASP+ system to transform the business
requirement to actual.
 Understand Risk & Compliance measures by taking these requirements into account in the production of data
and Risk analytics
TCS (TATA Consultancy services) Chennai Team Leader July 2011- May 2015
Work Description:
Client : Scope Intl Pvt Ltd (Standard Chartered Bank)
Role : Business analyst
Project Description: This project involves into the MAS (Monetary Authority of Singapore) contract made
between the customers, vendors of scope intl pvt ltd.
 Analysis of change requests & solution of the same.
 Ensuring that adequate controls are being built and followed across the unit and relevant compliance & Infosec
norms are being adhered with due diligence
 Associated with Tech-Core-PSS (Production support services) project on management team negotiating contracts and
renewals of the software cost for the FY2014 – 2015
 Gathering all the contracts to identify and follow up with different vendors as a governance team on the risk factor on
MAS.

2.  Captured requirements on preparation of processes and functions that need to happen prior to the migration to ensure
a smooth conversion.
 Risk monitoring on quality, delay and costs, reporting of any major issue or deviation to management as per the MAS
doc.
 In-depth understanding of audit work supervision, audit execution, pre-audit & post-audit discussions with client,
audit report finalization, assignment profitability tracking/reporting, etc
 Worked on Share Point site for the BAU and also sharing files with the Clients on various calls and its minutes of
meeting updating them at its due dates under respective applications.
Client : RBS (Royal bank of Scotland)
Role : Business analyst
Project Description: This project involves the development & enhancement of the capabilities of the risk management
practice of the TCS for Financial institutions and largely banks.
 Analysis of change requests & solution of the same.
 Captured requirements from the business and maintained a detailed BRD for feeds development process.
 Bridge the Gap in understanding between the development and stakeholders to transform the business requirement to
actual.
 Involved in understanding the Business requirements and Functional specification documents and project
management activities.
 Worked with testing team to create test plans and scenarios to define the objective and approach for testing. Also,
ensured the test results are always corresponding to the business expectations.
 Updating the FSD for the assigned RFS (Request for service).
 Has attended workshop at offshore and onsite related to business requirement and imparted training to the end users
about the application
 Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements and documented
system solutions accordingly.
 Implemented framework to improve internal reporting which subsequently increased the volume of recorded Risk
Events (defined as key process control failures) by 100% following same period the year before
 Designed and implemented a Risk Dashboard and escalation framework to report key risk issues which improved
reporting by 100%
 I Led compliance training for colleagues, including Anti-Money Laundering and Data Protection which improved
data loss by 90%.
Client : United Arab bank
Role : Team Leader
 Working on Project migration - United Arab bank.
 Handling Remittance & Trade Finance managing 21 members team
 Heading the process in Remittances Payments and investigation unit which involves payment processing SWIFT
payments and investigating missing payments and correspondence query of the customer from various bank for UAB
clients
 Conducting Performance appraisals for the team and providing feedback
 Done a major role in UAT and UVT for core-banking Mysis system, application which ensures introduction of global
funds transfer in UAB
 Handling of queries / escalations from internal business technology units.
 Ensuring the SLA and other legal documents are signed or renewed as per the policy requirement
 Initiating service level calls with the clients on monthly basis to obtain the feedback of the client we are servicing
 Identify product technology issues/complaints, discuss with the Subject Matter Experts in the relevant fields and
provide feedback to the relevant onshore or offshore locations.
 Analysis of overall Utilization of the resources and keeping the Unallocated resources within the target
 Projections of Cost budgeting and Project revenue for different relations
 Coordination among different support groups
 Verifying the contract and uploading required period CR on contracts & also maintain the project end to end contacts
in the database used in TCS (knowmax).
 Projections of Cost budgeting and Project revenue for different relations on all ISU accounts and consolidating the
data for the management in the TCS PPT format for all the Quarters.
 Tracking of billing, UBR, and days receivable and pushing for the faster recovery of receivables
 Drafting of the standard operational procedures (SOP) / contracts for different processes to align then at corporate
level, keeping specific cultural/organizational needs.

3.  Interpret, investigate & analyze incidents, set priorities & address the problem to the appropriate department. Monitor
progress with incidents by coordinating with departments to which the problem is referred. Provide regular feedback
to the client.
 Liaise with risk management team in setting up & updating client limits.
SCOPE Intl Pvt Ltd, Chennai Team Leader NOV’05 - July 2011
Process: Payments (Standard Chartered Bank)
Responsibilities
 Handling payments team, transfers done in various currencies to third party banks using SWIFT, BIC, FEDWIRE,
ACH, CHIP CHAP for SCB customers.
 Approval of Outward Telegraphic Transfers (OTT/ ITT) through SWIFT with the system OPAL
 Processing instructions pertaining to internal transfers within SCB.
 Knowledge in SEPA payments and CLEARPAY processing
 Coordination with treasury for deal bookings Foreign Exchange (FX) Transactions.
 Handling closures of customer application and queries with a reasonable TAT and queries from clients, Standard
Chartered- RM, ADs, Audit team and service personnel.
 Process inward telegraphic transfers for credits favoring SCB from other banks.
 Handling reconciliation activities like Swift and E-Opal match offs, etc.
UAT: Responsibilities
 Gather requirements from clients on a periodic basis for the new core system and update technical team on client
requirements
 Done a major role in UAT and UVT for Rapid Cash system, application which mitigates the risk of errors and for
introduction of global funds transfer.
 Played an active role in UAT and UVT for Opal to DotOpal migration and DotOpal to E-opal migration.
 Assisted QA team by reviewing test cases and clarifying requirements to ensure complete coverage of requirements
 Handling of queries / escalations from internal business technology units.
Migration: Responsibilities
 Successfully migrated UAE Payments processing from Chennai to Malaysia thereby creating an alternate
processing hub for tier one process - Cash operations.
 Ensured complete knowledge transfer of various core and non core activities to the cross border and thereby creating
an active BCP environment.
 Played an active role in the migration of PPC, which takes care of sign verification, call backs for high value
payments and other Pre Processing Checks to Chennai. The end model resulted in complete migration of cash
operations from the hub which has activities from scans/fax receiving to EOD reconciliation.
 Handled many internal projects and worked on automating the process eliminating man power thus by saving dollars
 Documented various documents including the Business Requirements Document (SCSTAR Enhancements)
 Preparing various weekly/monthly MIS reports pertaining to process and productivity.
 Provide training for new joiners on end to end process flows.
EDUCATION
B. Com, University of Madras, 2004.
MBA- pursuing via Symbiosis since 2013.
STRENGTHS AND SKILLS
 Dedication and drive as a hard working individual Blend motivation, organizational leadership and analytical skills to
develop and implement innovative ideas that accomplish bottom-line results
 Leadership and Motivation skills
 Interpersonal skills and ability to interact with people coming from all levels of the organization (including senior
managers), relationship building and management
 Quality Management and Customer Focus, Drive for Continuous Improvement
 Ability to manage multiple tasks in pressurized environment.
 Good analytical skills and adaptability.
 Fast learner with high energy and a drive to exceed expectations
IT Skills
 Software/Package: MS Office 2000/2003 (Word, Excel and PowerPoint)
 Operating System: Windows XP

4. PERSONAL DETAILS
Date of Birth : 3rd
Jan 1984
Marital Status : Married
Nationality : Indian
Dialect : English, Tamil and Malayalam
Pass port # : H4405800