The document defines research as a scientific process that leads to new knowledge or truth through systematic, objective investigation. It discusses the importance of research in improving quality of life and instruction. Research involves accurate data gathering, analysis and interpretation. Key characteristics of research include accuracy, objectiveness, relevance, and clarity. The document also contrasts qualitative and quantitative research methods. Qualitative research uses exploratory techniques like interviews and observations to understand opinions, while quantitative research collects measurable data to quantify variables and behaviors.