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PR planning
What we’ll look at


• The value of planning
• Approaches to planning
• Elements of a program plan
The value of planning
PR as a process: RACE
Several approaches
PR and the 4 or 10-point plan




  JIMMY BUFFET
What is PR?

 The way in which an organisation presents itself to its
public/s (markets, audiences, stakeholders).

 The deliberate, planned and sustained effort to
establish and maintain a mutual understanding
between an organisation and its publics.

 Maintaining long-term relationships with clearly-
defined publics and plans.
What is PR?
Instinct and feeling
Providing answers before the public asks questions
We don’t persuade - people persuade themselves
“We gift-wrap ideas”
Create high perceived value
Influence behaviour
The key to success




 Think and plan
Four steps to good PR
1. Define the problem or need
  with research
2. Plan and prepare a strategy
3. Take action/communicate/
  implementation
4. Evaluation
Benefits of PR


Lift morale
Best possible image to the community
Attract members
Attract & retain sponsors
Professional image to government and community leaders
Keep ‘publics’ informed of activities, aims and aspirations
Laying the foundation



Define your organisation
What sets you apart?
How are you unique?
Write it down.
The 10-point plan
i. Background                      1.R
                                         ESE
                                             ARCH
Analyse (research) the situation

•!! Details about the organisation
•!! Perception of its image
•!! History
•!! Achievements
•!! Current aims
•!! Issues
•!! SWOT analysis
ii. Problem/Opportunity
                               RES
                                      EAR
• What   is the situation?
                                          CH
• What   problems need to be addressed?
• What benefits can be gained by PR
 action?



                                          !
• What   response is needed?
• Which “public/s” support/s you?
• Which “publics” are a concern?
2.S
                              TRA
                                 TEG
iii. Goals and objectives           Y
What do you want from the campaign?
What is your aim?

Objectives have to be SMART:
Specific
Measurable
Achievable
Results-oriented
Time-bound
OBJECTIVES
Informational        Motivitational
STR
                                           ATE
                                              G     Y
iv. Target publics (stakeholders)

• Any group that shares the same interests or concerns
•! Usually have a stake or interest in your organisation
•! May be active, latent or passive
•! Can be internal or external
•! Do not generalise. Be specific.

EXERCISE: List your stakeholders
Should I use the term “general
public”? Why or why not?




          General
          Public
                                 Copyright © Allyn and Bacon 2009
STR
                                          ATE
                                             GY
v. Messages

•!! What is your theme?
•!! What is your strongest idea?
•!! What’s in it for your “public”?
•!! KISS. Stick to one message
How are strategy & tactics
related?




                             Copyright © Allyn and Bacon 2009
3. IMPLEMENTATION
vi. Specifics

•!! How will objectives be met?
•!! What specific actions will be used?
•!! How will you get there?
vii. Channels
viii. Timetable

Consider . . .

•!! Impact
•!! ‘Timeliness’
•!! Longevity
•!! Repetition
•!! Production issues
Why are timing/scheduling so
important?
                               Copyright © Allyn and Bacon 2009
ix. Budget

. . . or lack of
What’s the largest expense in a
campaign?
4. EVALUATION




x. Evaulation

•!! Objectives met?
•!! What improvements?
•!! What modifications?
•!! Must be done mid-stream
Why is the evaluation of a campaign
linked to the program’s objectives?




                              Copyright © Allyn and Bacon 2009
The seven Cs of
communication
1. CREDIBILITY
 Receiver must have confidence in the sender
2. CONTEXT
 Sender must allow
participation and feedback.
 Receiver must confirm,
not contradict.
 People must act.
  Must have meaning and
relevance to receiver
3. CLARITY
 Must be in simple terms
 Must mean the same to receiver and sender
4. CONTINUITY
 Repetition > Penetration
5. CONSISTENCY
 Similar messages
6. CHANNELS
 Must use channel the receiver uses and respects
7. CAPABILITY OF AUDIENCE
 Must pitch message to receiver’s ability to
understand
 Use the LCD method

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PR planning lecture

  • 2. What we’ll look at • The value of planning • Approaches to planning • Elements of a program plan
  • 3. The value of planning
  • 4. PR as a process: RACE
  • 6. PR and the 4 or 10-point plan JIMMY BUFFET
  • 7. What is PR? The way in which an organisation presents itself to its public/s (markets, audiences, stakeholders). The deliberate, planned and sustained effort to establish and maintain a mutual understanding between an organisation and its publics. Maintaining long-term relationships with clearly- defined publics and plans.
  • 8. What is PR? Instinct and feeling Providing answers before the public asks questions We don’t persuade - people persuade themselves “We gift-wrap ideas” Create high perceived value Influence behaviour
  • 9. The key to success Think and plan
  • 10. Four steps to good PR 1. Define the problem or need with research 2. Plan and prepare a strategy 3. Take action/communicate/ implementation 4. Evaluation
  • 11. Benefits of PR Lift morale Best possible image to the community Attract members Attract & retain sponsors Professional image to government and community leaders Keep ‘publics’ informed of activities, aims and aspirations
  • 12. Laying the foundation Define your organisation What sets you apart? How are you unique? Write it down.
  • 14. i. Background 1.R ESE ARCH Analyse (research) the situation •!! Details about the organisation •!! Perception of its image •!! History •!! Achievements •!! Current aims •!! Issues •!! SWOT analysis
  • 15. ii. Problem/Opportunity RES EAR • What is the situation? CH • What problems need to be addressed? • What benefits can be gained by PR action? ! • What response is needed? • Which “public/s” support/s you? • Which “publics” are a concern?
  • 16. 2.S TRA TEG iii. Goals and objectives Y What do you want from the campaign? What is your aim? Objectives have to be SMART: Specific Measurable Achievable Results-oriented Time-bound
  • 17. OBJECTIVES Informational Motivitational
  • 18. STR ATE G Y iv. Target publics (stakeholders) • Any group that shares the same interests or concerns •! Usually have a stake or interest in your organisation •! May be active, latent or passive •! Can be internal or external •! Do not generalise. Be specific. EXERCISE: List your stakeholders
  • 19. Should I use the term “general public”? Why or why not? General Public Copyright © Allyn and Bacon 2009
  • 20. STR ATE GY v. Messages •!! What is your theme? •!! What is your strongest idea? •!! What’s in it for your “public”? •!! KISS. Stick to one message
  • 21. How are strategy & tactics related? Copyright © Allyn and Bacon 2009
  • 22. 3. IMPLEMENTATION vi. Specifics •!! How will objectives be met? •!! What specific actions will be used? •!! How will you get there?
  • 24. viii. Timetable Consider . . . •!! Impact •!! ‘Timeliness’ •!! Longevity •!! Repetition •!! Production issues
  • 25. Why are timing/scheduling so important? Copyright © Allyn and Bacon 2009
  • 26. ix. Budget . . . or lack of
  • 27. What’s the largest expense in a campaign?
  • 28. 4. EVALUATION x. Evaulation •!! Objectives met? •!! What improvements? •!! What modifications? •!! Must be done mid-stream
  • 29. Why is the evaluation of a campaign linked to the program’s objectives? Copyright © Allyn and Bacon 2009
  • 30.
  • 31. The seven Cs of communication
  • 32. 1. CREDIBILITY Receiver must have confidence in the sender
  • 33. 2. CONTEXT Sender must allow participation and feedback. Receiver must confirm, not contradict. People must act. Must have meaning and relevance to receiver
  • 34. 3. CLARITY Must be in simple terms Must mean the same to receiver and sender
  • 35. 4. CONTINUITY Repetition > Penetration
  • 37. 6. CHANNELS Must use channel the receiver uses and respects
  • 38. 7. CAPABILITY OF AUDIENCE Must pitch message to receiver’s ability to understand Use the LCD method