Planning is essential for effective public relations. There are various approaches to PR planning, including RACE (research, action, communication, evaluation) and the 4-point or 10-point plan. The 10-point plan involves researching the situation, defining goals and objectives, identifying target audiences, crafting key messages, outlining implementation tactics and timelines, allocating a budget, and planning evaluation measures. Proper planning helps achieve organizational goals, build strong relationships with key stakeholders, and maintain a positive public image. Evaluation ensures the plan's objectives and tactics are effective and can be improved over time.
7. What is PR?
The way in which an organisation presents itself to its
public/s (markets, audiences, stakeholders).
The deliberate, planned and sustained effort to
establish and maintain a mutual understanding
between an organisation and its publics.
Maintaining long-term relationships with clearly-
defined publics and plans.
8. What is PR?
Instinct and feeling
Providing answers before the public asks questions
We don’t persuade - people persuade themselves
“We gift-wrap ideas”
Create high perceived value
Influence behaviour
10. Four steps to good PR
1. Define the problem or need
with research
2. Plan and prepare a strategy
3. Take action/communicate/
implementation
4. Evaluation
11. Benefits of PR
Lift morale
Best possible image to the community
Attract members
Attract & retain sponsors
Professional image to government and community leaders
Keep ‘publics’ informed of activities, aims and aspirations
14. i. Background 1.R
ESE
ARCH
Analyse (research) the situation
•!! Details about the organisation
•!! Perception of its image
•!! History
•!! Achievements
•!! Current aims
•!! Issues
•!! SWOT analysis
15. ii. Problem/Opportunity
RES
EAR
• What is the situation?
CH
• What problems need to be addressed?
• What benefits can be gained by PR
action?
!
• What response is needed?
• Which “public/s” support/s you?
• Which “publics” are a concern?
16. 2.S
TRA
TEG
iii. Goals and objectives Y
What do you want from the campaign?
What is your aim?
Objectives have to be SMART:
Specific
Measurable
Achievable
Results-oriented
Time-bound
18. STR
ATE
G Y
iv. Target publics (stakeholders)
• Any group that shares the same interests or concerns
•! Usually have a stake or interest in your organisation
•! May be active, latent or passive
•! Can be internal or external
•! Do not generalise. Be specific.
EXERCISE: List your stakeholders
33. 2. CONTEXT
Sender must allow
participation and feedback.
Receiver must confirm,
not contradict.
People must act.
Must have meaning and
relevance to receiver
34. 3. CLARITY
Must be in simple terms
Must mean the same to receiver and sender