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The psychology of
language for PPC
Sophie Turton
Digital Marketing Manager | Bozboz |
THERE ARE MANY FACTORS THAT IMPACT THE
SUCCESS OF YOUR PPC CAMPAIGNS
TODAY WE ARE GOING TO FOCUS ON
I WANT YOU TO LEAVE WITH THREE THINGS
THE
UNDERSTANDING
THAT LANGUAGE
IS YOUR MOST
POWERFUL ASSET
SOME TRICKS
TO GET THE MOST
OUT OF IT
THE INSPIRATION
TO BE CREATIVE
WHO
– YOU ARE TALKING TO
WHAT
– YOU WANT THEM TO LEARN FROM YOUR
MESSAGE…AND THEN DO WITH IT
WHY
– THEY SHOULD CARE
POWERFUL COPY CONSIDERS
START WITH THE WHY
THE TIME HAS COME
TO BREAK THE HABIT
OF
GENERIC PPC COPY
FOREVER
WELCOME TO
PSYCHOLOGY 101
LESSON #1
THE SERIAL
EFFECT
“WE ARE MORE
LIKELY TO RECALL
THE FIRST AND LAST
PIECES OF
INFORMATION WE
SEE”
INCLUDE KEYWORDS
SOLVE A PROBLEM
TARGET THE ISSUE AS
WELL AS THE SOLUTION
MIRROR AN
OBJECTIVE
INCLUDE THE
INFORMATON YOUR
AUDIENCE WANT
TO KNOW
LESSON #2
EMOTIONAL
TRIGGERS
“Emotions greatly
influence and, in
many cases, even
determine
our decisions.”
- Psychology Today -
Perry Marshall’s Swiss Army Knife Method
- Identify your customers
- Identify a thing your customer loves
- A thing they hate
- Their best friend
- Their worst enemy
FOCUS ON YOUR
CUSTOMER’S END GAME
APPEAL TO THEIR SENSE
OF ENTITLEMENT
LESSON #3
SOCIAL PROOF
“70% OF CONSUMERS
PLACE PEER
RECOMMENDATIONS OVER
PROFESSIONALLY WRITTEN
CONTENT”
- STUDY BY REVOO -
MAKE SURE
GOOGLE REVIEWS
IS ATTACHED
TO ADWORDS
USE STRUCTURED SNIPPETS
TO INCLUDE REVIEWS
LESSON #4
LOSS AVERSION
“MOST PEOPLE WOULD
RATHER AVOID LOSS
THAN ACQUIRE GAIN”
Kahneman, D. & Tversky, A
INSERT SOME FORM
OF URGENCY
ADS THAT USE A
SENSE OF URGENCY
HAVE UP TO 32%
INCREASE IN CTR BY
ADDING A COUNTDOWN
TIMER
LESSON #5
ILLUSIONARY
TRUTH EFFECT
THE TENDENCY TO
BELIEVE INFORMATION TO
BE CORRECT AFTER
REPEATED EXPOSURE
- Villanova University &
Temple University -
CREATE A CATCHY
CALL-TO-ACTION THAT
MAKES YOU STAND OUT
AND THAT PEOPLE WILL
RECOGNISE WHEN YOU
USE IT TIME AND
AGAIN
BONUS LESSON:
DARE TO BE
DIFFERENT
THE BIZARRENESS
EFFECT PROVES
PEOPLE REMEMBER
THE UNUSUAL OVER
THE COMMON
JUMP ON TRENDING TOPICS –
BE SMART AND SASSY
USE THE LANDING
PAGE TO CONTINUE
THE STORY
GET CREATIVE WITH YOUR KEYWORDS
ADD A LITTLE HUMOUR
KEY TAKEAWAYS
THANK YOU
SOPHIE TURTON
DIGITAL MARKETING MANAGER

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