2. What is a effective way of communication when
communicating with someone who is hearing impaired?
Sign language. Not communicating at all.
Yelling at them. Misleading gestures.
3. Sign language is an effective form of
communication and is recognised internationally
although there are small changes depending on
where in the world you are. This is the most
common and easy way to communicate with
someone that is hearing impaired. Although this
form of communication is quick and effective
, people can sometimes find it hard if they have
other disabilities which restrict hand movement.
Sign language is also the 3rd most common
language in America.
4. What is an effective way of using a computer to assist
in communication?
Plug loads together. Shouting at it.
Downloading loads of music. Using relevant programs such a
Word or Skype.
5. Using programs like word and Skype can IM (instant
messaging) have helped society communicate in a
quicker and more effective manner, they also help
people who are communication impaired such as deaf
or blind. Deaf people who use this software can use
the visual aspect to this, for example with Skype you
have 2 options; you can use the text to talk or you can
have a video call where sign language is able to be
used. For blind people Skype offers a call feature
where you can talk to the other person.
6. True or False:
Sign language is not an effective form of communication
True. False.
7. Sign language is an effective form of
communication , it helps to overcome the deafness
barrier , sign language is internationally know
although there are small changes where you are .
Although it is quick and effective , there are
disadvantages and advantages such as ; when
verbal communication is not an option because of
loud noise or too far away to hear then sign
language is a good alternative
8. Which of the following is a barrier for verbal
communication
Blind. Deaf.
Death. Pictures.
9. Although blindness is a barrier to communication ,
deafness is a barrier to verbal communication and
according to the NHS approximately 28% between
the age of 16 and 60 suffer from some sort of
hearing impairment
10. When is it appropriate to talk to other staff members
in a working environment
When you need help with When they are in a meeting.
some work.
When they are on the phone. When they are very busy.
11. To effectively communicate with someone , you
want to be able to have their full attention and in a
working environment they may be busy so you
need to make sure it is appropriate to work that
you talk to them , for example when you need
assistance with work. If they are busy , for
example on the phone or in a meeting then you
could be interrupting them, it is better to talk to
them when you think they are not busy , even
better to organise a time where you can sit down
and talk .
12. True or false:
When asked to repeat something, it is polite to shout it a lot louder and
slower to ensure they hear
False. True.
13. There could be many reasons why you might need
to repeat something , the recipient may have
misheard or not heard at all therefore you may
need to repeat for clarification, there may also be
other factors that could effect the conversation like
noises such as other people or movement which
means you may need to speak a little louder.
14. If someone is stuttering and pausing a lot , what is a
effective way to help them
Yell at them to hurry up . Throw paper at them.
Tell them to slow down and Do nothing.
take a breath before carrying
on.
15. If someone is pausing and stuttering it is properly
because they are not a confident speaker, therefore
the worse thing you could do is making it worse
by yelling at them or throwing stuff at them. It is
better to help them by encouraging them , telling
them to slow down and take a breath can help
them as it shows you are willing to help and are
not going to be angry at them , this will make
them feel more comfortable talking in front of you.
16. What is the best way to effectively show emotion
Text. Verbal and body gestures.
Doing nothing. Physical violence.
17. Verbal communication and gestures are the most
effective form of communication which can help
you show and communicate your emotions and
feelings to other people.
19. Muteness or mutism is the inability to
communicate with the verbal communication
method
20. Which of these is a barrier of communication
Jargon. Lip reading.
Eye contact. Gestures.
21. Lip reading, eye contact and gestures are all
features of good communication where as jargon (
the use of in depth terminology) is a barrier of
communication
